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Quality Inn & Suites

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3608 Richland Ave. W., Aiken, SC 29801 (Formerly Comfort Suites)
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Quality Inn & Suites
Best prices for: 1 room 1 guest
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Ranked #9 of 20 Hotels in Aiken
A recent review
4 of 5 stars Reviewed February 8, 2015
Kirby P Jackson
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76 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Jackson
Top Contributor
267 reviews 267 reviews
92 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed February 8, 2015

Stayed with a baseball team and was surprised at this place. A little older place but brightly painted and pretty clean. Bed was very comfortable and breakfast was okay. Cleaning crew was a little slacking in the bathroom but the supervisor apologized and said it should have been wiped down better. Will come back because it's a nice place with... More 

Was this review helpful? Yes
gmaiken, General Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us and for taking the time to take this survey. We are pleased to know that you enjoyed your stay and that you will return when back in town. I apologize for the bathroom cleanliness and will be sure to stay on top of my staff about this issue. We look forward to seeing you... More 

1 review
5 of 5 stars Reviewed February 6, 2015

Stayed 2 nights and was very happy. Thanks Mr. Lyons for reminding me to leave a review because I wanted everyone to know my stay was fabulous. Close to downtown but still many restaurants right there. Perfect service..sorry I didn't get the check in guys name..room great and price perfect.

Was this review helpful? Yes
gmaiken, General Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us and for taking the time to take this survey. We are pleased to know that you enjoyed your stay. We look forward to seeing you again. Thank You Nash-GM More 

PENSACOLA
1 review
4 of 5 stars Reviewed January 26, 2015

Hotel was very clean. Housekeeper sally checked to make sure we had what we needed. The Breakfast bar was very organized and clean. Hotel staff Anna and Stan was very friendly and engaged in conversation with us. I will definitely be staying at quality inn in Aiken Sc on my next visit.

Was this review helpful? Yes
gmaiken, General Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us and for taking the time to take this survey. We are pleased to know that you enjoyed your stay and that you will return when back in town. We look forward to seeing you again. Thank You Nash-GM More 

Gulfport, Florida
1 review
4 of 5 stars Reviewed December 29, 2014

Room was clean. They offer continental breakfast but we never went so cannot comment on it. Coffee in room was fine. Not noisy and comfortable bed. The hotel staff are marvelous and very helpful! The location is convenient, right by a Lowes and Walmart. We were happy with our stay.

Was this review helpful? Yes
gmaiken, General Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us and for taking this survey. We are pleased to know that you enjoyed your stay with us. We look forward to serving you again. Thank you Nash-GM More 

1 review
5 of 5 stars Reviewed November 29, 2014

The hotel was great and the staff was delightful. The food was also great. My family and I will be returning to Aiken, S.C. The only problem was not having an elevator. When I made my reservation and even doing check in I was not informed that there's no elevator. I am a handicap person and I forgot to inquire... More 

Was this review helpful? Yes
gmaiken, General Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us. We are pleased to know that you enjoyed your stay. We look forward to serving you again. Thank You Nash-GM More 

Raleigh, North Carolina
1 review
5 of 5 stars Reviewed November 3, 2014

great place to stay great location rooms are clean its quiet at night Ms Laurie and Mr Stan was very helpful and very nice from the moment I walked in the motel front desk and the kept a smile the whole time and was very respectful thats what really make me want to stay at the hotel my next visit

Was this review helpful? Yes
gmaiken, General Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us and taking this survey. We are pleased to know that you enjoyed your stay with us. We look forward to seeing you again. Thank you Nash-GM More 

Hixson, Tennessee
Top Contributor
117 reviews 117 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed October 12, 2014

Stayed here as a stop over on my way to Myrtle Beach. Property just needs some upgrades. The furnishings were old, the pillows on the beds were just tiny, I wasn't sure if the door was going to stay closed or not. I will say this, the lady at the check in was really super nice.

Was this review helpful? Yes 1
gmaiken, General Manager at Quality Inn & Suites, responded to this review

We are sorry you didn't enjoy your stay. We are always working on the property and updating as we go. We hope you will try us again if you are ever back in Aiken. Thank you Nash-GM More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2014

Had a very nice stay, very nice staff very helpful. The hotel is in a good location has a good bar at the hotel that as good bar tenders very friendly. The owner is very friendly an willing to help make your stay as good as it can be. I would refer everyone to this hotel if they are going... More 

Was this review helpful? Yes 1
gmaiken, General Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us and for taking the time to take this survey. We are pleased to know that you enjoyed your stay with us. Thank you Nash-GM More 

Van Nuys, CA
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 2, 2014

Stayed here with my parents for Masters- by far the best place we have stayed in Aiken or Augusta (done this trip 6 times). They had some housekeeping employee problems, so my room wasn't cleaned one night, but the daily Happy Hour made up for it. If you don't want to pay $500+ for Masters Week, this is a good... More 

Was this review helpful? Yes 1
gmaiken, General Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us and for taking the time to take this survey. We are pleased to know that you enjoyed your stay. We hope you will stay with us again. Thank You, Nash Champaneri General Manager More 

Redlands, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 22, 2014

During the 4 days visit at the Quality Inn Aiken the mattress was flipped and air filters were cleaned by the onsite service team, there were numerous upgrades going on to the hotel. Nice to see pride of ownership. I also visited the lounge area which has a touch tunes wifi jukebox, great bartenders, nice restrooms, large TVs and location... More 

Was this review helpful? Yes 1
gmaiken, General Manager at Quality Inn & Suites, responded to this review

We would like to thank you for staying with us and for taking the time to do this survey. We are pleased to know that you enjoyed your stay with us. We hope that if you return to Aiken that you will stay with us again. Thank you, Nash-GM More 

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