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Fairfield Inn & Suites Aiken

#5 of 20 Hotels in Aiken
Certificate of Excellence
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185 Colony Parkway, Aiken, SC 29803
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Fairfield Inn & Suites Aiken
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Fairfield Inn & Suites Aiken
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Fairfield Inn & Suites Aiken
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89 reviews from our community

Traveler rating
    43
    32
    9
    3
    2
See reviews for
20
9
3
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
  • All months
    (89)
  • Mar-May only
    (18)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (17)
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1 review
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for 10 days and the staff made us feel right at home from the beginning. They were all so friendly and accommodating of our group. Jazzmyn was a gem and was always helpful and fun. Pam was also super sweet. Our rooms were clean and spacious, the pool and hot tub were a lot of fun and... More 

Was this review helpful? Yes
Indy P, General Manager at Fairfield Inn & Suites Aiken, responded to this review

Jocelyn, thank you very much for your flattering words! I'll pass them on to your sweet Pam and our gem Jazzmyne! We are all thrilled that we could meet your expectations and make you feel like home staying with us. Thank you again and hope to see you soon - take care - Indy Patel, General Manager. More 

Towson, Maryland, United States
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

Great location in Aiken. Convenient to downtown , the Hitchcock Woods, track, many riding facilities, The Wilcox and many other restaurants! Fresh Market across street. Hotel clean, staff very helpful….thank you Pam at front desk for helping us get on-line after internet down for a time. Nice to be able to grab quick and good breakfast in lobby before heading... More 

Was this review helpful? Yes
Indy P, General Manager at Fairfield Inn & Suites Aiken, responded to this review

Great to know that you enjoyed staying again with us at our hotel. Thank you very much for staying with us Lisa. We try to do our best to keep up our standards and are really thrilled when our guests appreciate our efforts. Our gorgeous Pam is great with our guest service and always makes sure that everyone is happy.... More 

Rockville, Maryland
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was in Aiken for a short stay and Fairfield came through. Clean room and friendly staff define this short stay. I was able to receive a reservation on short notice and saved money by being offered the government rate. The front desk staff was friendly and Jazzmine made the room switch easy when I requested a change. I especially want... More 

Was this review helpful? Yes
Indy P, General Manager at Fairfield Inn & Suites Aiken, responded to this review

Tony, thank you very much for your kind words appreciating the service we provide at our Fairfield Inn & Suites Aiken hotel. We are happy to know that you enjoyed your stay immensely in Aiken. I'll surely pass on your sentiments to Jazzmyne and the gentleman in the jacket manning the breakfast, Mark. We all try our best to make... More 

Summerville, South Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

This property is always wonderful. When ever I travel here I have always been guaranteed a clean room. There front desk always has a smile waiting for every guest that arrives. They go above and beyond with breakfast. They are the only hotel I have seen to do breakfast wraps, they even offer fresh cut vegetables to go on your... More 

Was this review helpful? Yes
Indy P, General Manager at Fairfield Inn & Suites Aiken, responded to this review

We are thankful to you for staying with us and are glad to know that you found our facility very inviting and clean. We take great care and pride in serving our guests with our fantastic associates who forever are willing to go the extra mile to make sure that our guests are attended to and all their expectations met.... More 

Pittsburgh, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 22, 2015

The front desk staff works really well in making check-in and check-out quick and easy. The morning folks are really friendly, and Mark in the dining area remembered me from a previous stay. He greeted me like an old friend and told me about the homeland some places of local interest. He also recommended a few restaurants for the evening... More 

Was this review helpful? Yes 1
Indy P, General Manager at Fairfield Inn & Suites Aiken, responded to this review

It was a pleasure to know that you enjoyed your stay at our hotel in Aiken! Yes, it is a nice little town with a historic downtown area with good eating options, and we are pleased to know that you liked our facility and the service we provided. Thank you for your kind words - take care - Indy Patel/General... More 

Davidson, North Carolina, United States
1 review
5 of 5 stars Reviewed December 27, 2014

Great service from Pamela at the front desk. It is a standard Fairfield: Basic but Clean with a good breakfast. We had a suite with two double beds and a pull out couch. The room was so big that we were able to also fit in a rollaway bed. It was perfect for our family to spend one night. Aiken... More 

Was this review helpful? Yes
Indy P, General Manager at Fairfield Inn & Suites Aiken, responded to this review

It was a pleasure to know that you enjoyed your stay at our hotel in Aiken! Yes, it is a nice little town with a historic downtown area, and we are pleased to know that you liked our facility and the service we provided. I'll make sure Pam gets your message! She is a great asset on our team and... More 

Denver, Colorado
Top Contributor
195 reviews 195 reviews
62 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed December 17, 2014

There is not a lot of choice in Aiken but this place is good. The room are pretty basic, but they are nice and clean and the beds are pretty good. The front desk staff is very friendly and helpful as I was offered a pack breakfast when they heard I had an early meeting - nice!

Was this review helpful? Yes
Indy P, General Manager at Fairfield Inn & Suites Aiken, responded to this review

We are happy to know that you enjoyed your stay here at our Fairfield Inn & Suites in Aiken, SC. Everyone is elated to know that you appreciate our hospitality and we hope to see you back soon. We wish you a very Merry Christmas and a great 2015! Take care - Indy Patel/General Manager. More 

Dandridge, Tennessee
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 23, 2014 via mobile

I can't say enough good things about this place! The staff is great and very helpful. The General Manager was very nice and made sure my stay was the very best possible experience. The hotel entrance is very clean and bright. I stayed in a King Room and it was perfect. The room has plenty of space to sit in... More 

Was this review helpful? Yes 2
Indy P, General Manager at Fairfield Inn & Suites Aiken, responded to this review

We appreciate your comments praising our hotel and our efforts in making your stay comfortable and as per your expectations. We shall be waiting for you to come back and stay with us - thank you very much for your kind words. We are just a call away - anytime. Take care - Indy Patel/General Manager. More 

2 reviews
5 of 5 stars Reviewed November 22, 2014

I recently stayed at the Fairfield Inn & Suites in Aiken, S.C. (two trips in a 2-week period), and was very happy. The staff at the front desk and manager were very friendly, and made the stay much better than expected. The rooms were nice, nothing fancy, but were clean and the beds were comfortable...which is hard to find these... More 

Was this review helpful? Yes
Indy P, General Manager at Fairfield Inn & Suites Aiken, responded to this review

We are thankful to you for staying with us and appreciate your kind words. We strive hard to keep up the 'Marriott' tradition by providing the best in customer service to our esteemed guests. I will surely pass on your message to Mr. Ben and Mr. Mark, and hope that you shall visit us again during your next visit to... More 

Columbia, Maryland
1 review
5 of 5 stars Reviewed November 20, 2014

I've stayed here multiple times and have always had great service. Pam at the front desk was exceptionally helpful, efficient and friendly. Everything you would want in an employee! Thanks Pam! Keep up the great work.

Was this review helpful? Yes
Indy P, General Manager at Fairfield Inn & Suites Aiken, responded to this review

We are happy to know that you enjoyed staying with us. I'll make sure to pass on your kudos to Pam. Thank you very much for your kind words and for staying with us - take care....Indy Patel/General Manager. More 

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