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All 19 Aiken hotels

Fairfield Inn & Suites Aiken

2.5 of 5 Hotel   |   185 Colony Parkway, Aiken, SC 29803
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Ranked #7 of 19 hotels in Aiken
A recent review
5 of 5 stars reviewed 3 weeks ago
seasondtrvlr Charleston, South Carolina
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62 people have reviewed this hotel

Traveler rating
    25
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    9
    3
    2
See reviews for
15
7
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29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Charleston, South Carolina
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having stayed in two other hotels in the area - another Marriott and a Hilton, we found this the absolute best. The staff is extremely friendly, the lobby and breakfast area immaculate and well stocked, and the rooms bright, cheerful, and clean. The beds are comfortable and each room has internet and refrigerator. The breakfasts offer fresh fruit, scrambled eggs,... More

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ffi_agsfs_gm, Director of Sales at Fairfield Inn & Suites Aiken, responded to this review

We are so pleased that you enjoy your stay with us and happy that you will be returning for more visits in the future. Thank you for the great review and we look forward to seeing you again soon. More

Miami Beach, Florida
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed March 16, 2014

From the moment I set foot in this hotel, it was a freaking nightmare. At check in, Pauline or (Paulette) the clerk was not very friendly or hospitable. First she had a problem with my government rate, wasn't sure if I should use or not. Stepped over to the other clerk to discuss, came back over asked for my card,... More

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ffi_agsfs_gm, Director of Sales at Fairfield Inn & Suites Aiken, responded to this review

Our staff takes great pride in creating a pleasant atmosphere for our guests and I am truly sorry to hear that you did not have a good experience on your visit to Aiken. More

Washington, D.C.
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 23, 2014

Like so many in Aiken, we needed shelter with power after the ice storm. Special thanks to Paulette, Cynthia at Front Desk, Maxine at Maid Service, and Mark at Breakfast Service, each of whom were a DELIGHT to be around. The staff and this hotel are bothfirst class and the hotel is extremely well run. Nigel, Washington DC

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ffi_agsfs_gm, Director of Sales at Fairfield Inn & Suites Aiken, responded to this review

Thank you for your nice comment about your visit to our hotel. Our staff definitely aims to please. We hope you will visit us again in the future. More

Bruges, Belgium
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 18, 2014

Fairfield Inn & Suites on Aiken's Colony Parkway was gets five stars and high-fives. An ice storm had devastated the region days before, and the patrons -- including me -- were grumpy, dirty, and impatient. But not for long, because the staff's eagerness to solve anyone's problems and create a comfortable environment put a smile on everybody's face. Each staff... More

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ffi_agsfs_gm, Director of Sales at Fairfield Inn & Suites Aiken, responded to this review

Thank you for such a great review. Our hotel takes great pride in creating a friendly and happy atmosphere. We are glad you enjoyed your stay with us in the midst of a crisis and hope that you will stay with us again in the future under better circumstances. More

Cary, North Carolina
1 review
4 of 5 stars Reviewed February 14, 2014

A group of us were trapped in the hotel because of a recent ice storm. I have to say that the hotel staff went beyond their way to make sure we had a pleasant stay. Cynthia at the front desk was fantastic and the guy in charge of setting up breakfast "McGyvered" his way into preparing breakfast and coffee without... More

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ffi_agsfs_gm, Director of Sales at Fairfield Inn & Suites Aiken, responded to this review

Thank you so much for commenting on our hotel. Although, we dislike that you were trapped by an ice storm, we are happy that you had an enjoyable stay with us. Our staff takes great pride with making our guests as comfortable as possible-even with a power outage. Please come back and visit again soon. More

Top Contributor
251 reviews 251 reviews
68 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed February 5, 2014

I found this hotel to be a gem! First of all, they have great staff.Cynthia Green is the front office manager and she does an excellent job. What I especially liked about all the staff is their knowledge of the area. These people know the area and the restaurants. I really get tired of asking a hotel desk clerk about... More

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ffi_agsfs_gm, Director of Sales at Fairfield Inn & Suites Aiken, responded to this review

Thank you for commenting on our hotel. We are so glad that you enjoyed your stay with us and we look forward to you staying with us again on your next visit to Aiken. More

Ghent, Belgium
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 20, 2014

There weren't a ton of options in Aiken, but this was a pleasant surprise. This Fairfield is an updated to the brand's newer decor and character. All was clean and comfortable, staff was extremely pleasant and accommodating. The property is set back from the street and surrounded by trees - peaceful, but just be aware for security issues - a... More

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ffi_agsfs_gm, General Manager at Fairfield Inn & Suites Aiken, responded to this review

Thank you for commenting on The Fairfield Inn and Suites Aiken. It is so nice to hear that our guests feel comfortable with us. I understand your frustration regarding the mirror and we hope to have that issue alleviated during our next renovation. Happy New Year, We hope to see you soon. More

Port Orange, Florida
1 review
5 of 5 stars Reviewed January 3, 2014

The rooms are great and the people are better then the rooms. Please stay here you won't regret it. We will be back. They have a great breakfast. Which Mark does a great job keeping clean and stocked with goodies.

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ffi_agsfs_gm, General Manager at Fairfield Inn & Suites Aiken, responded to this review

Thank you for the kind words regarding your stay at the Fairfield Inn ans Suites Aiken. Mark takes great pride in his work. We look forward to having you stay with us in the future More

Vermont
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 25, 2013

Now a regular when visiting daughter at USCA. The front desk staff is wonderful both weekdays and weekends. Helpful and friendly. After four stays in the last 8 months, we are recognized each time. There is a nice gym and pool but the better running is out the door and down the side street to the park with a 1... More

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ffi_agsfs_gm, General Manager at Fairfield Inn & Suites Aiken, responded to this review

Thank you for taking the time to review us on trip advisor. The best to you and yours in 2014. We look forward to having you as our guest in the near future. More

Virginia Beach, Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 26, 2013

The hotel was great just like most if my Marriott experiences. Great Service! My TV remote disappeared and front desk brought me a new one immediately. Fitness area needs to fix the elliptical machine and add more than 25lbs weights. Food and cleanliness was perfect for me.

Was this review helpful? Yes 1
ffi_agsfs_gm, General Manager at Fairfield Inn & Suites Aiken, responded to this review

Thank you for taking the time to write a trip advisor review regarding the Fairfield Inn and Suites Aiken. It was our pleasure to have you as our guest. Our engineering department will respond to your concerns regarding the fitness center. We look forward to having you be our guest in the near future. Happy Holidays! More

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Additional Information about Fairfield Inn & Suites Aiken

Also Known As:
Fairfield Inn Aiken
Fairfield Aiken
Aiken Fairfield
Aiken Fairfield Inn
Address: 185 Colony Parkway, Aiken, SC 29803
Phone Number:
Location: United States > South Carolina > Aiken
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Aiken
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Aiken 2.5*
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