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Clarion Inn & Suites

2.5 of 5
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155 Colony Parkway, Aiken, SC 29803 (Formerly Holiday Inn Express Aiken/Whiskey Road)
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Clarion Inn & Suites
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Ranked #12 of 20 Hotels in Aiken
A recent review
4 of 5 stars reviewed 2 weeks ago
biztraveler5350 Atlanta, Georgia
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61 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Atlanta, Georgia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here during the Masters Golf Tournament. This facility is beginning to show its age but is fairly well maintained. Room included refrigerator and microwave. Front desk staff and housekeeping staff very friendly and cordial. Excellent breakfast choices. Breakfast area very pleasant. Easy parking near room. Plenty of restaurant choices nearby on Whiskey Road.

Was this review helpful? Yes 1
Coppell, tx
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

At the last minute, we had the opportunity to attend the Masters and needed accommodations. Everything we checked was booked. The rate at this hotel was hiked to $200 for the night. The ceiling had leaked and was in need of plaster repair. The bathtub stopper did work. The phone did not work. The management was not the least accommodating... More 

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1261118, Director of Sales at Clarion Inn & Suites, responded to this review

We are very sorry to hear about your unpleasant experience. Next time please let our staff know you have a problem so we may be able to fix it. Masters time of year is quite busy. Our rates are in line with all other hotels in the area. Again we hope you'll come back. More 

1 review
4 of 5 stars Reviewed January 15, 2015

The staff was very helpful and polite. The breakfast was good. The in-room WiFi was very convenient for work. A very good value for the money. Rooms might need some updating, but they were clean. Bed was very comfortable.

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1261118, Director of Sales at Clarion Inn & Suites, responded to this review

We are so glad you enjoyed your stay with us. We look forward to having you back again. DOS More 

1 review
5 of 5 stars Reviewed January 13, 2015

I have visited this hotel on numerous occasions and at times, short notice. The staff and management at this location always goes above and beyond their tasks. I am often ensured that if I need assistance of any kind to feel free to contact them. It's always a pleasure to go someplace on some good and not so good occasions... More 

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1261118, Director of Sales at Clarion Inn & Suites, responded to this review

We are so glad you enjoyed your stay with us. We hope to see you back soon. DOS More 

Rougemont, North Carolina
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 12, 2014

I spent three nights at this hotel (2nd visit there), in early December and found my experience very pleasurable. Room was visually pleasant, clean, odor free, comfortable bed, fluffy bathroom towels, all TV channels imaginable (WiFi also, which I didn't use). Kept heat at 74/75 degrees to keep room warm. Nice breakfast served early each day (6am, great for my... More 

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1261118, Director of Sales at Clarion Inn & Suites, responded to this review

Thank you for your review. We are so glad you enjoyed your stay with us. We hope to see you back soon. DOS More 

Savannah, Georgia, United States
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed August 25, 2014

I don't normally write a review which is negative but this hotel needs improvement. When we checked in we were asked for our confirmation number which we would normally have in email but our phone would not power up and were told we had to wait if she had to look it up by name. The check in lady proceeded... More 

Was this review helpful? Yes 2
1261118, Manager at Clarion Inn & Suites, responded to this review

dos155, Director of Sales at Clarion Inn & Suites, responded to this Thank you for your review on the Clarion Inn & Suites. Yes we do pride ourselves on service and we are glad you enjoyed our southern hospitality. We are looking into the problems you mentioned at the hotel and we appreciate you bringing this to our attention. We... More 

chesterfield South Carolina
Top Contributor
52 reviews 52 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed August 17, 2014

Late at night, tired, used phone to find a reputable motel to spend the night at. Holiday Inn Express came up. Called the number and it was answered by Clarion staff. Was told Clarion bought out Holiday Inn. Thinking not checking, my fault, I reserved a suite room for five of us. Had 2 kids and three adults in the... More 

Was this review helpful? Yes 1
1261118, Manager at Clarion Inn & Suites, responded to this review

dos155, Director of Sales at Clarion Inn & Suites, responded to this review, Thank you for your review on the Clarion Inn & Suites. Yes we do pride ourselves on service and we are glad you enjoyed our southern hospitality. We are looking into the problems that you mentioned at the hotel and we appreciate you bringing this to our... More 

Mooresville, Alabama
2 reviews
1 of 5 stars Reviewed August 17, 2014

Best advice: move on and stay at another hotel. The help is extremely rude. We arrived at 9:00 PM to find the clerk watching TV and a bit put out that we interrupted her evening. Also, she had the phone off the hook, again assuming she did not want to be bothered by the hotel guests. But here comes the... More 

Was this review helpful? Yes
1261118, Manager at Clarion Inn & Suites, responded to this review

dos155, Director of Sales at Clarion Inn & Suites, responded to this review, Thank you for your review on the Clarion Inn & Suites. Yes we do pride ourselves on service and we are glad you enjoyed our southern hospitality. We are looking into the problems you mentioned at the hotel and we appreciate you bringing this to our attention.... More 

Estill, South Carolina
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 3, 2014

Sadly, it is time for us to move on. For several years we have enjoyed this property for it's convenience to Highfields, reasonable price and cleanliness. We usually stay 5-6 times a year, so you can understand my disappointment. Since our last visit 6 months ago this property had drastically declined. I think there may be new management because our... More 

Was this review helpful? Yes 1
Richmond Hill, Georgia
Top Contributor
66 reviews 66 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed June 6, 2014

They had a decent breakfast, but unfortunately some not-so-nice guest took a bunch of stuff in bags. I wished they would have gotten on to them or been faster to replace the lack of food. Otherwise it was fine, there is a Fresh Market, Jimmy John's, and Applebee's within walking distance. They were power washing the concrete, so they were... More 

Was this review helpful? Yes
1261118, Manager at Clarion Inn & Suites, responded to this review

dos155, Director of Sales at Clarion Inn & Suites, responded to this review, Thank you for your review on the Clarion Inn & Suites. Yes we do pride ourselves on service and we are glad you enjoyed our southern hospitality. We are looking into the problem you mentioned at the hotel and we appreciate you bringing this to our attention.... More 

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