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The Willcox

100 Colleton Avenue SW, Aiken, SC 29801
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Certificate of Excellence 2014
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The Willcox
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The Willcox
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114 reviews from our community

Traveler rating
    88
    20
    5
    0
    1
See reviews for
15
55
3
9
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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    (28)
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Columbus, OH
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Another successful visit. Usually we get the Roosevelt Suite, but being a holiday that was already booked. The Vanderbilt Suite was great though. Excellent staff, especially the bar. Aiken is home, so it's great to be home and on "vacation" at the Willcox together. Easy access to downtown restaurants and bars. See you again in the spring!

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WINTER HAVEN
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very attractive historical hotel in Aiken South Carolina. Aiken is know world wide for it's horse training facilities and sporting events. It also has 2 top 100 rated golf courses, close to Augusta Ga, home of The Master Golf Tournament, great local restaurants in Aiken that are sole proprietor owned and operated, a very pleasant experience.

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Upper Marlboro, Maryland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We called just a day before while on a road trip and by shear luck got booked for the Whitney Suite. We were excited to arrive after seeing the photos on Trip Advisor and reading the reviews. When we walked in, the lobby was buzzing with activity as we took in the grandeur. Now, where to check in? There is... More 

Was this review helpful? Yes 2
Willcox1898, General Manager at The Willcox, responded to this review

Thank you so much for staying with us and for writing this review. I always appreciate our customer feedback. I apologize and I am truly disappointed that we did not meet and exceed your expectations. You made some very valid points that we have taken to heart. Since your review, we have hired additional staff to assist with luggage, directions,... More 

New York
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 7, 2014

Lovely hotel in the middle of Aiken with attractive large rooms. Furnished with "antiques" so the rooms have lots of character. The bathrooms are large and modern with plenty of light. The only odd thing for a high end resort is the hangers in the closet are the type that stay attached because management is worried that we would walk... More 

Was this review helpful? Yes
Willcox1898, General Manager at The Willcox, responded to this review

Thank you for your very kind review. We are glad that you enjoyed many aspects of our hotel. We appreciate our customer feedback and take it to heart. We completely agree about the hangers and have ordered new ones for all our guests rooms . We hope that you will be returning on business very soon. Kindest Regards, Tina McCarthy... More 

Heathfield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 29, 2014

This hotel has wonderful character and comfortable old style charm. The staff were without exception very friendly and helpful. Our party had 3 rooms over a 3 day stay. All were spacious and well appointed. One was huge and had a bathroom to match. The other smaller rooms did have quite small bathrooms - but you get what you pay... More 

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Willcox1898, General Manager at The Willcox, responded to this review

We love hearing the words character, comfortable, friendly and helpful! Thank you and your friends for staying with us while in the States. We appreciate you taking the time to share your comments with us. Each of our 22 guest rooms and suites are unique – no cookie cutter rooms here. The Willcox was built in 1898 and along with... More 

Fort Salonga, New York
Contributor
11 reviews 11 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 28, 2014

We started our time in Aiken at the Hotel Aiken, Last time we will make that error. The Willcox understands how to make their guests welcome and comfortable. From the complementary mini Key lime pie cheesecake at reception, To the selection of southern magazines in the room, they get IT. We only stayed one night and could not have been... More 

Was this review helpful? Yes 1
Willcox1898, General Manager at The Willcox, responded to this review

Thank you so much for staying with us and for taking the time to write a review. It is music to our ears when guests’ feel welcome and comfortable. We are glad that you enjoyed the key lime pie cheesecake (one of my personal favorites) and the southern magazines in the rooms. We are happy that you were able to... More 

Sunset, South Carolina
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 26, 2014 via mobile

The Wilcox is a charming hotel dating back to the 19th century. But, as with many charming old hotels, it was lacking in many respects. On the plus side the staff was excellent. Desk staff, bar staff and wait staff were all friendly and very accommodating. The food at dinner was reasonably priced but nothing was outstanding. The continental breakfast... More 

Was this review helpful? Yes 1
Willcox1898, General Manager at The Willcox, responded to this review

Thank you very much for taking the time to review our hotel. Your input and feedback is vitally important to us. We always strive to meet and exceed our guests’ expectations. We are disappointed that we did not meet your expectations and we sincerely apologize. We are glad that you found our staff top notch. Being a historic property each... More 

Armada, Michigan, United States
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 19, 2014

Old historic hotel/restaurant. Reasonable prices. I had the salmon and it was out of this world delicious. Started with an appetizer of Bonne Bouche (American) date butter, walnut and date crisps; absolutely amazing! Husband had a bowl of the clam chowder which was different than any I've tasted. A bit of a smokey/spicy flavor, another home run. Our meals were... More 

Was this review helpful? Yes
Willcox1898, General Manager at The Willcox, responded to this review

Thank you for dining with us. We are thrilled that you enjoyed your dinner and hope that you will return very soon. Marquett is a wonderful server and we will make sure that she receives your kind comments. Thanks again and looking forward to your return visit. Kindest Regards, Tina McCarthy General Manager More 

Clarks Hill, South Carolina
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 7, 2014

We really enjoyed our stay at The Willcox for our anniversary. Beautiful hotel and very large rooms. We stayed in a standard king room and it was absolutely beautiful. Service was wonderful. The continental breakfast had excellent homemade greek yogurt. My only complaint was that our shower had terrible water pressure. Will definitely come back again.

Was this review helpful? Yes
Willcox1898, General Manager at The Willcox, responded to this review

Thank you so much for staying with us on such a special occasion. I am so pleased that you enjoyed the accommodations, service, and staff at the hotel (and of course the greek yogurt)! I appreciate you letting us know about the water pressure in that room and we have our maintenance department resolving the issue. I hope that you... More 

Aiken, South Carolina, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 5, 2014

Stopped by the Willcox this afternoon on a whim for a late brunch. We ate on the front porch area and then had cocktails by the pool afterwards. Had a great brunch, wonderful cocktails and great service! Jeff Krohn, Aiken, SC

Was this review helpful? Yes 1
Willcox1898, General Manager at The Willcox, responded to this review

What a wonderful time of year to enjoy brunch on the porch and cocktails poolside. Thank you for joining us! We are glad that you enjoyed your brunch and hope that you will return very soon! Kindest Regards, Tina McCarthy General Manager More 

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Additional Information about The Willcox

Address: 100 Colleton Avenue SW, Aiken, SC 29801
Location: United States > South Carolina > Aiken
Price Range (Based on Average Rates): $$$
Number of rooms: 22
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Also Known As:
The Willcox Hotel Aiken
Hotel Style:
#1 Romantic Hotel in Aiken
#1 Green Hotel in Aiken
#3 Family Hotel in Aiken
#6 Business Hotel in Aiken

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