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The Willcox

100 Colleton Avenue SW, Aiken, SC 29801
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Certificate of Excellence 2014
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The Willcox
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The Willcox
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111 reviews from our community

Traveler rating
    86
    19
    5
    0
    1
See reviews for
15
52
3
9
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely hotel in the middle of Aiken with attractive large rooms. Furnished with "antiques" so the rooms have lots of character. The bathrooms are large and modern with plenty of light. The only odd thing for a high end resort is the hangers in the closet are the type that stay attached because management is worried that we would walk... More

Was this review helpful? Yes
Willcox1898, General Manager at The Willcox, responded to this review

Thank you for your very kind review. We are glad that you enjoyed many aspects of our hotel. We appreciate our customer feedback and take it to heart. We completely agree about the hangers and have ordered new ones for all our guests rooms . We hope that you will be returning on business very soon. Kindest Regards, Tina McCarthy... More

Heathfield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel has wonderful character and comfortable old style charm. The staff were without exception very friendly and helpful. Our party had 3 rooms over a 3 day stay. All were spacious and well appointed. One was huge and had a bathroom to match. The other smaller rooms did have quite small bathrooms - but you get what you pay... More

Was this review helpful? Yes
Willcox1898, General Manager at The Willcox, responded to this review

We love hearing the words character, comfortable, friendly and helpful! Thank you and your friends for staying with us while in the States. We appreciate you taking the time to share your comments with us. Each of our 22 guest rooms and suites are unique – no cookie cutter rooms here. The Willcox was built in 1898 and along with... More

Fort Salonga, New York
Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We started our time in Aiken at the Hotel Aiken, Last time we will make that error. The Willcox understands how to make their guests welcome and comfortable. From the complementary mini Key lime pie cheesecake at reception, To the selection of southern magazines in the room, they get IT. We only stayed one night and could not have been... More

Was this review helpful? Yes
Willcox1898, General Manager at The Willcox, responded to this review

Thank you so much for staying with us and for taking the time to write a review. It is music to our ears when guests’ feel welcome and comfortable. We are glad that you enjoyed the key lime pie cheesecake (one of my personal favorites) and the southern magazines in the rooms. We are happy that you were able to... More

Sunset, South Carolina
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The Wilcox is a charming hotel dating back to the 19th century. But, as with many charming old hotels, it was lacking in many respects. On the plus side the staff was excellent. Desk staff, bar staff and wait staff were all friendly and very accommodating. The food at dinner was reasonably priced but nothing was outstanding. The continental breakfast... More

Was this review helpful? Yes
Willcox1898, General Manager at The Willcox, responded to this review

Thank you very much for taking the time to review our hotel. Your input and feedback is vitally important to us. We always strive to meet and exceed our guests’ expectations. We are disappointed that we did not meet your expectations and we sincerely apologize. We are glad that you found our staff top notch. Being a historic property each... More

Armada, Michigan, United States
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Old historic hotel/restaurant. Reasonable prices. I had the salmon and it was out of this world delicious. Started with an appetizer of Bonne Bouche (American) date butter, walnut and date crisps; absolutely amazing! Husband had a bowl of the clam chowder which was different than any I've tasted. A bit of a smokey/spicy flavor, another home run. Our meals were... More

Was this review helpful? Yes
Willcox1898, General Manager at The Willcox, responded to this review

Thank you for dining with us. We are thrilled that you enjoyed your dinner and hope that you will return very soon. Marquett is a wonderful server and we will make sure that she receives your kind comments. Thanks again and looking forward to your return visit. Kindest Regards, Tina McCarthy General Manager More

Clarks Hill, South Carolina
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 7, 2014

We really enjoyed our stay at The Willcox for our anniversary. Beautiful hotel and very large rooms. We stayed in a standard king room and it was absolutely beautiful. Service was wonderful. The continental breakfast had excellent homemade greek yogurt. My only complaint was that our shower had terrible water pressure. Will definitely come back again.

Was this review helpful? Yes
Willcox1898, General Manager at The Willcox, responded to this review

Thank you so much for staying with us on such a special occasion. I am so pleased that you enjoyed the accommodations, service, and staff at the hotel (and of course the greek yogurt)! I appreciate you letting us know about the water pressure in that room and we have our maintenance department resolving the issue. I hope that you... More

Aiken, South Carolina, United States
2 reviews
5 of 5 stars Reviewed October 5, 2014

Stopped by the Willcox this afternoon on a whim for a late brunch. We ate on the front porch area and then had cocktails by the pool afterwards. Had a great brunch, wonderful cocktails and great service! Jeff Krohn, Aiken, SC

Was this review helpful? Yes
Willcox1898, General Manager at The Willcox, responded to this review

What a wonderful time of year to enjoy brunch on the porch and cocktails poolside. Thank you for joining us! We are glad that you enjoyed your brunch and hope that you will return very soon! Kindest Regards, Tina McCarthy General Manager More

Aiken, South Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 28, 2014

I live in Aiken and have only stayed at the hotel once but it was a lovely experience. This review is in regards to the restaurant and spa - which I visit often. My Mother passed away this past July and my sister and I were having lunch in the restaurant during the funeral week. We had a marvelous waiter,... More

Was this review helpful? Yes
Willcox1898, General Manager at The Willcox, responded to this review

Thank you for your very kind review. I am so happy that our staff was able to bring you and your family some joy during a very sad time. I couldn't agree more that we are very lucky to have both Evan and Heather. I will share your kind comments with them. I do feel like The Willcox is a... More

Irvine, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2014

We truly enjoyed every aspect of The Willcox. We went to Aiken to visit our family. I had called and spoken to Sarah numerous times and she was patient and professional every time. It was also Sarah who greeted us at check in and walked us up to our room. The Hitchcock Suite was beautiful; the beds including the pull... More

Was this review helpful? Yes 1
Willcox1898, General Manager at The Willcox, responded to this review

WOW….your review is music to our ears! Thank you for sharing such wonderful detailed feedback from your recent stay with us. We truly appreciate it! We pride ourselves on our wonderful staff and southern hospitality. It is such a pleasure to read how much you enjoyed all aspects of our hotel from the suite accommodations, to the bar, the pool,... More

Orlando, Florida, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 25, 2014

Talk about southern charm!! We travel a lot and this hotel rates up there with the best! Shopping in downtown Aiken was fabulous as well! Matt in the bar made our trip extra special! He pays attention to details! Highly recommend. Spa was worth the trip!

Was this review helpful? Yes 2
Willcox1898, General Manager at The Willcox, responded to this review

Thank you for your gracious comments! We look forward to seeing you on many future trips to Aiken, SC. I will be sure to share with Matt your wonderful compliments...and we agree his attention to detail is superb! I am glad that you were able to enjoy our wonderful spa and shopping in downtown Aiken. Thanks for staying with us... More

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Additional Information about The Willcox

Address: 100 Colleton Avenue SW, Aiken, SC 29801
Location: United States > South Carolina > Aiken
Price Range (Based on Average Rates): $$
Number of rooms: 22
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Also Known As:
The Willcox Hotel Aiken

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