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Hotel Aiken

235 Richland Avenue West, Aiken, SC 29801
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Hotel Aiken
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Hotel Aiken
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104 reviews from our community

Traveler rating
    22
    27
    13
    16
    26
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13
26
7
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Los Angeles, California
2 reviews
1 of 5 stars Reviewed 1 week ago

"Checked into two rooms (because the first one was disgusting) before checking out ONE HOUR LATER due to the nastiness. Wall paper peeling off the walls, broken refrigerator, stained carpet, plaster coming down from celing and the worst ... large stains on the sheets. Have never felt so unsafe and unclean in a hotel. To top it off ,,, the... More 

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West Hartford, Connecticut
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We stayed two nights during the Masters and couldn't get any hot water out of the showers. The hotel staff came over to look and best they could muster was room tempature water. Evidently the water heaters can't accommodate a fully booked hotel. Next year we will be looking elsewhere.

Was this review helpful? Yes 1
Pennington, New Jersey
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 1 week ago

Probably the worst hotel I've ever stayed in and I've stayed in some dumps. There is nothing nice about this place. The whole place smells, the room was filthy, the bedding was stained, and the breakfast was disgusting. The staff was completely disconnected. They charge outrageous prices for Masters week. They should be put in jail. To top it off,... More 

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Littleton, Colorado
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I am surprised anyone has anything nice to write review wise. This is a dirty disgusting motel that needs a complete redo. They give you two hand towels in your room with a packet of shampoo and tiny soap. The ceilings have water stains and huge cracked areas and collapsing. The Polo Tavern is a white trash bars of locals... More 

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Savannah, Georgia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This place was disgusting. The bathroom and tub/shower was so filthy we couldn't take a shower. No wi-fi, microwave, or frig, even though our reservations said we would have those. Breakfast was a joke. It’s called a hotel it’s actually just a cheap motel. Making another trip to Aiken soon, but will never be staying there again.

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Littleton, Colorado
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Bathroom undergoing some kind of redo, towel bar barely attached to wall, label not peeled off tub surround, painting started but not completed. TV staticky, channel changer doesn't work right, can't get free WI-FI and very poor internet service. Cost $250 a night due to the Masters Golf.

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Valdosta, Georgia
Top Contributor
68 reviews 68 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 5 weeks ago

This is one of those motels that almost looks like a pay by the hour place. The workers there are all dressed in their own worn out clothing and they trade nights at the hotel for work performed during the day. The location is amazing, walk to EVERYTHING downtown Aiken because this is right in the middle of downtown. If... More 

Was this review helpful? Yes 1
Leesburg, Virginia
Top Contributor
92 reviews 92 reviews
20 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed February 23, 2015

Basic, clean, roomy lodging at very reasonable rate. Room had everything we needed and bed/pillows were comfy. Carpet like new which was nice. Breakfast very basic but adequate. Our room faced the tavern so on a Saturday night the music had the place hopping. Loved the downtown convenience of walking to dining and entertainment. Staff friendly. Good music and food... More 

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Westminster, South Carolina, United States
1 review
3 of 5 stars Reviewed January 26, 2015

Great customer service every time we visit. Thanks Christy and staff. Within walking distance of shopping and food. Live entertainment on the week-ends. Hotel is older, so expect that, only adds to the unique charm.

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HotelAikenMgnt, General Manager at Hotel Aiken, responded to this review

My staff and I thank you so much for taking time to review our property. We really pride ourselves on offering the best customer service possible. Many exciting changes are taking place at Hotel Aiken. We are currently making many improvements to the older structure one step at a time. Your next visit will be better than your last and... More 

1 review
5 of 5 stars Reviewed January 20, 2015

We came in for a horse show and hotel Aiken was the perfect place to stay. It is just over a mile from the show grounds. I have a two year old and a three month old, it was great being so close to the show grounds. We stayed in an outside room(111) and had no problems with noise. The... More 

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HotelAikenMgnt, General Manager at Hotel Aiken, responded to this review

We were very pleased to have the opportunity to serve you and your family. Thank you for your honest review and taking the time from your busy schedule to share your experience. Feedback is not only important when planning changes for the hotel, but it also motivates our staff. We are looking forward to serving you and your family on... More 

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