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Hampton Inn Allentown

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7471 Keebler Way, Allentown, PA 18106
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1 room 1 guest
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Hampton Inn Allentown
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Hampton Inn Allentown
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333 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Warren, Rhode Island
Level Contributor
221 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I recently began reserving rooms at Hampton Inn's during vacation trips primarily due to cleanliness and the large breakfast. Unfortunately, this hotel didn't quite meet my expectations in several ways. The building is undergoing renovations which are desperately needed. Our hallway, on third floor, was undergoing construction including adding lights above each door. The room was not renovated at all... More 

Was this review helpful? Yes
Camelle C, Front Office Manager at Hampton Inn Allentown, responded to this review

Thank you for taking the time to share feedback on your recent stay at our property. I sincerely apologize for the inconvenience you have experienced. We will take your comments into consideration as we continually work to improve our guest experience. As you have witnessed, we are currently renovating our hotel, which is expected to be completed by the end... More 

New York City, New York
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

My family always stay at Hampton Inn while we travel because the brand is always consistent in service, décor, and we love the free breakfast & wifi. But this property is a complete disaster and does not follow the brand standard. The Hampton Inn sign outside is half lit "Hampton I" only. Pool is under renovation. Hallway looks old &... More 

Was this review helpful? Yes
Camelle C, Front Office Manager at Hampton Inn Allentown, responded to this review

Thank you for taking the time to share feedback on your recent stay at our property. I sincerely apologize for the inconvenience you have experienced. We will take your comments into consideration as we continually work to improve our guest experience. I did however speak with the housekeeping staff and managers. We would never enter a room or disturb a... More 

Morristown, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

While I agree with general reviews that staff is friendly and accommodating, as a business traveler who regularly uses this location since my client has a negotiated rate here, I have found consistent issues that appear to be chronic. Specifically it's the lack of attention to basic room maintenance. Upon making reservations I always request a room that includes a... More 

Was this review helpful? Yes
Timothy M, Manager at Hampton Inn Allentown, responded to this review

Thank you for taking the time to write a review about your experiences at our hotel. The problems you mentioned regarding the refrigerators, TVs, and bathroom fixtures have been addressed with the staff. We appreciate you bringing these to us and we know that you deserve a better experience with us. We are renovating the property to provide our guests... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

pillows are soft, mattress was like sleeping on a cloud, everything was clean, breakfast was great, huge variety fo good to select - will return again for sure! Easy to find from highway - staff is friendly -

Review collected in partnership with Hampton

Was this review helpful? Yes
Timothy M, Manager at Hampton Inn Allentown, responded to this review

We are appreciative you took the time to share your experience. We are always looking for comments on the guest experience at our hotel. We are keyed up for some of our upgrades to be completed so we can share them with you and we all look forward to your next visit. More 

Cheverly, Maryland
1 review
5 of 5 stars Reviewed 1 week ago

The staff is friendly and helpful. Rooms are clean and comfortable. Conference room set up is perfect for the meetings I have at this location. This location is perfect for Business travelers or the weary travelers seeking a clean comfortable hotel.

Was this review helpful? Yes
Timothy M, Manager at Hampton Inn Allentown, responded to this review

We are grateful for the kind comments our staff always enjoy their time with our guests. Soon our indoor pool is opening we are eager to share it with you on your next visit. More 

Kennesaw, Georgia
1 review
4 of 5 stars Reviewed 1 week ago

I stayed at Hampton for a business trip. The front desk personnel was great! They were very pleasant, accommodating, and professional. They did everything with a smile!! Kudos to Camelle, Robert, and Isaac!!! Breakfast was good. Fitness center wasn't large, but clean & had a small variety of machines and weights. The rooms are a lil dated, but the hotel... More 

Was this review helpful? Yes
Timothy M, Manager at Hampton Inn Allentown, responded to this review

We appreciate the comments our staff always enjoy their time with our guests. The property is still under renovations and soon we will have new products and services available to you. Shortly our new indoor pool will be opening as well as other facilities in our new addition. We are excited to share these and many other new things happening... More 

1 review
5 of 5 stars Reviewed 1 week ago

This hotel rooms are clean and the staff are just exceptional! The staffs makes sure that the customers get what they need to make their stay a comfortable stay. I will recommend this hotel to anyone coming to Allentown.

Was this review helpful? Yes
Timothy M, Manager at Hampton Inn Allentown, responded to this review

We appreciate the comments we understand how important a good nights rest is away from home. The property is still under renovations and soon we will have new products and services available to you. Shortly our new indoor pool will be opening as well as other facilities in our new addition. We are excited to share these and many other... More 

Huntersville
Level Contributor
256 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed 1 week ago

This Hampton Inn is worn around the edges but clean and for the most part more than adequate. The staff is very attentive and quick to respond. They are presently redoing parts of the hotel. Bath toiletries are at Hilton level. It's a good deal for the money. Breakfast is good.

Was this review helpful? Yes
Timothy M, Manager at Hampton Inn Allentown, responded to this review

Thank you for taking the time to write a review about your experiences at our hotel. We are renovating the property to provide our guests new products and services. Soon our indoor pool will be opening along with other additions to the hotel. We cannot wait to have you back at the hotel to share our upgraded facility with you. More 

Grand Island, NY
1 review
5 of 5 stars Reviewed 2 weeks ago

Our lights were not working and when reported in a few minutes someone came to addres our problem ad fix the problem. My cousin wa sdisabled and they were very attentive to her needs and helped with her oxygen and bags.

Review collected in partnership with Hampton

Was this review helpful? Yes
Camelle C, Front Office Manager at Hampton Inn Allentown, responded to this review

Thank you for review, I'm glad your stay was comfortable and the staff was helpful! We also enjoyed having you as well. We are currently renovating our hotel, which is expected to be fully completed by the end of next year. We are adding a pool (expected to be completed by the end of the year) and social zone to... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at the Hampton Inn Allentown while in the area for his job. HIs company chose the hotel but was not disappointed. The location is hard to beat and the staff were very friendly. The hotel is under construction which is evidently needed by looking at the rooms but they are were not bad. I found... More 

Was this review helpful? Yes
Camelle C, Front Office Manager at Hampton Inn Allentown, responded to this review

Thank you for taking the time to fill out the survey and leave your feedback. It is greatly appreciated and taken into consideration; so we may continue to improve our guest experience. I apologize that it was not a full quality stay. We have some exciting changes happening at our property! We are adding a pool (expected to be completed... More 

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