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Hampton Inn Allentown

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7471 Keebler Way, Allentown, PA 18106
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Hampton Inn Allentown
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Hampton Inn Allentown
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267 reviews from our community

Traveler rating
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    83
    52
    40
    14
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Roanoke, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This hotel is directly beside I-78. I know this because i could hear most of the traffic rolling beside my room all night long. The front desk staff at check-out was indifferent and incompetent. Unless you are stranded in a snowstorm with the possibility you will have to sleep in your car and freeze to death, DO NOT STAY AT... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Timothy M, Manager at Hampton Inn Allentown, responded to this review

Thank you for taking the time to share feedback on your recent stay with us in Allentown. We sincerely apologize for the noise issue encountered from the highway and construction, your comfort and satisfaction is our number one concern. We know how important a good night’s rest is while traveling and apologize this was not your experience. We hope we... More 

Mount Laurel, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

The staff was very helpful and accommodating but the hotel is many years past a makeover. The rooms are dated and tired and in desperate need of a complete remodeling. While the lobby was being remodeled during our stay there was no indication that the rooms would be next on the list. At a minimum they need to replace the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Timothy M, General Manager at Hampton Inn Allentown, responded to this review

Thank you for taking the time to write a review about your recent stay with us. We appreciate your feedback, we are sorry for the condition of your guest room and in particular, your bed. We are very sorry for your experience as we are working on improving our guest rooms. We hope we can have another chance to show... More 

Dayton, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Quiet is what I want, and this is it. rooms are spotless. no noise. they serve a great breakfast and every staff person was helpful, from desk clerk to housekeeping. Day desk clerk Camelle was especially helpful.

Was this review helpful? Yes 1
Timothy M, Manager at Hampton Inn Allentown, responded to this review

Thank you for the comments we look forward to your next visit the Lehigh Valley. Shortly we will be completing our renovations and we feel strongly you will be pleased with our new products and services. In particular our new indoor pool addition and our guest social zone. Looking forward to your next stay. More 

Newport News, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

On a recent business trip I booked this hotel. Reviews weren't terrible and got a decent rate. Upon check-in we see they are under renovation. Ok we can live with it that for one night. Got to room and this is an ORIGINAL HI. This room had not been touched since it was built. Now I should have done my... More 

Was this review helpful? Yes
Timothy M, Manager at Hampton Inn Allentown, responded to this review

Thank you for commenting on the property, we apologize that your stay was not up to standards. We are patiently getting through our renovations and hope to be done shortly. Once completed we feel that you will be pleased with our upgraded products and services, again we are sorry for your experience. We look forward to your next visit to... More 

Myrtle Beach
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We used our Air Miles to book this hotel. No complaints. Room was clean and comfortable. The hotel lobby area was being remodeled. As a result, breakfast was served in the conference room. No problem there. Typical warm breakfast (scrambled eggs, waffles) plus usual cold offerings. As expected. Hotel is sort of on it's own and back away from highway... More 

Was this review helpful? Yes
Timothy M, Manager at Hampton Inn Allentown, responded to this review

Thank you for commenting on the property. We are excited to complete our renovations so we may provide you new products and services at the property. In particular we are anticipating the new addition to building to open with our new indoor pool and guest social zone. Next time you are staying in the Lehigh Valley we cannot wait to... More 

Mechanicsburg, Pennsylvania
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff at this Hampton Inn are always courteous and always do their best to make my stays comfortable and without problems. The hotel is in the3 ealry stages of rennovation but, even with this, the staff makes my stay fine.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Camelle C, Front Desk at Hampton Inn Allentown, responded to this review

Thank you so much for the kind and generous words you said. We pride ourselves in having the best service in the Lehigh Valley. We strive for excellence in everything that we do and appreciate when guests notice. Fortunately, we are undergoing renovations and we are almost done building our brand new indoor pool. We are planning on having it... More 

Austell
1 review
5 of 5 stars Reviewed 2 weeks ago

Typical Hampton Inn, clean room, courteous people, no issues or problems. Good experience, check in/out was efficient, continental breakfast consistent to other Hamptons. I would stay at this facility again and would recommend to others as well.

Review collected in partnership with Hampton

Was this review helpful? Yes
Camelle C, Front Desk at Hampton Inn Allentown, responded to this review

Thank you for your feedback, your satisfaction is our priority. We work hard to give our guest a positive experience at our property; your feedback is greatly appreciated. Currently we are renovating the hotel and adding a pool, social zone, and full room upgrades. We look forward to having you experience the great changes to come to our property! More 

Senior Contributor
23 reviews 23 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Place was clean convenient and the staff was helpful. The free breakfast was the best of our week trip. The staff kept it well stocked too. First time the manager mingled with the guests at breakfast. Enjoyed the conversation. We would stay here again as pricing was good too.

Was this review helpful? Yes
Camelle C, Front Desk at Hampton Inn Allentown, responded to this review

Thank you so much for the kind and generous words you said not only about our hotel but about the staff here. We pride ourselves in having the best service in the Lehigh Valley. We strive for excellence in everything that we do and appreciate when guests notice. As you have noticed, we are in the process of a renovation.... More 

Shavertown, Pennsylvania
Contributor
19 reviews 19 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our favorite place to stay every year in March when we attend the Vino in the Valley event on the Lehigh Valley Wine Trail. This Hampton Inn is off Route 100 and is centralized amongst the wineries we visit. We have found the staff to be professional and courteous. Our rate this year was $102.95 with taxes and our AAA... More 

Was this review helpful? Yes
Camelle C, Front Desk at Hampton Inn Allentown, responded to this review

Thank you so much for the kind and generous words you said. We pride ourselves in having the best service in the Lehigh Valley. We strive for excellence in everything that we do and appreciate when guests notice. Fortunately, we are undergoing renovations and we are almost done building our brand new indoor pool. We are planning on having it... More 

Bayonne, New Jersey
1 review
5 of 5 stars Reviewed 4 weeks ago

This included a two course meal, bed and breakfast, a bottle of wine and a spa treatment. We felt that this deal was extremely good value! The hotel is clean and our room was very comfortable and spacious. The meal was good value with good choice, albeit from a reduced menu. The spa experience was good, friendly staff and a... More 

Was this review helpful? Yes
Camelle C, Front Desk at Hampton Inn Allentown, responded to this review

Thank you for taking the time out to leave your feedback. It is much appreciated however, The description you left does not seem to fit our property. This outstanding review may belong to another Hampton property. But I hope you consider staying at the Hampton Allentown for your next visit. We are in the process of renovating and we are... More 

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