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Hampton Inn Allentown

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7471 Keebler Way, Allentown, PA 18106
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Hampton Inn Allentown
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Hampton Inn Allentown
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282 Reviews from our TripAdvisor Community

Traveler rating
    81
    89
    54
    44
    14
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76
71
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88
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Swampscott, Massachusetts
Top Contributor
54 reviews 54 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

On our way up North from Florida we decided to stop at the Allentown, PA Hampton Inn. I will say, generally if we have a chose we elect to stay at a Hampton Inn. The Beds are always very good and the rooms very clean. It also appears that Hampton Inn is requiring each and every owner to upgrade and... More 

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Hattiesburg, United States
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Needs a lot of updating and room maintenance needs to be improved. Received a room that looked like it was rarely used and the cleaning reflected it. Was not the best choice for staying in Allentown, PA. Would head over the Hampton Inn and Suites in Bethlehem.

Review collected in partnership with Hampton

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NYC
2 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Huge water stain on bathroom ceiling and toliet flooded room. Outside of hotel looked good; however, inside felt like run down 1970s hotel. Management only gave me 5000 points for flooding toliet. Big deal.

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Timothy M, Manager at Hampton Inn Allentown, responded to this review

We apologize for the quality of services you received during your recent stay. We have reported the malfunctioning of the toilet in your guest suite to our maintenance team. We will resolve the issue with our maintenance team and hope you will consider staying with us at again the next time you return to the area. More 

Pleasantville, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Hard to find off highway exit even with the GPS we were sent for a 30 min ride around some warehouses and it was late and dark. LObby under renovations and space for breakfast was small and cramped although the food was good. I wouldn't stay here again,

Review collected in partnership with Hampton

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Camelle C, Front Office Manager at Hampton Inn Allentown, responded to this review

Thank you for taking the time to share feedback on your recent stay at our property. I sincerely apologize for the inconvenience our renovations created for you. We will take your comments into consideration as we continually work to improve our guest experience. As you have witnessed, we are currently renovating our hotel, which is expected to be completed by... More 

Olympia Fields, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel accommodations and staff were great. No issues except the man down the hall talking loudly on his phone in the morning :-) I guess he was being thoughtful of the others in his room! Will definitely stay again in the future.

Review collected in partnership with Hampton

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Camelle C, Front Office Manager at Hampton Inn Allentown, responded to this review

Thank you so much for the kind and generous words you said. We pride ourselves in having the best service in the Lehigh Valley. We strive for excellence in everything that we do and appreciate when guests notice. Fortunately, we are currently renovating our hotel, which is expected to be fully completed by the end of next year. We are... More 

Middleburg, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

There was no walk in shower. There was no refrigerator. The bed and pillows were quite comfortable. The room was a little difficult for my husband to manuever around and the bathroom was quite challenging.

Review collected in partnership with Hampton

Was this review helpful? Yes
Camelle C, Front Office Manager at Hampton Inn Allentown, responded to this review

Thank you for taking the time to share feedback on your recent stay at our property. I sincerely apologize for any inconvenience you may have experienced. We will take your comments into consideration as we continually work to improve our guest experience. In the future, our accessible rooms will have roll in showers and all of our rooms will be... More 

Wallingford, Connecticut
Top Contributor
82 reviews 82 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The double bed room is small but the beds are very comfortable. It comes with breakfast which has a decent basic selection making it definitely a good deal. Staff is very friendly and helpful. Location is convenient when traveling to or through the area.

Was this review helpful? Yes
Camelle C, Front Office Manager at Hampton Inn Allentown, responded to this review

Thank you for review, I'm glad your stay was comfortable and the staff was helpful! Providing our guest with a great experience is our top priority. Fortunately, we are currently renovating our hotel, which is expected to be fully completed by the end of next year. We are adding a pool (expected to be completed by the end of August)... More 

Sudbury, Massachusetts
Top Contributor
70 reviews 70 reviews
5 hotel reviews
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff was pleasant, helpful. Rooms were clean and spacious. Breakfast was hot and plentiful with plenty of dining space. Value for the night was excellent. A little confusing to get to off the main road- so look carefully for the signs. Many signs were posted that the hotel was undergoing renovations- although we did not see any major work happening... More 

Was this review helpful? Yes
Camelle C, Front Office Manager at Hampton Inn Allentown, responded to this review

Thank you so much for the kind and generous words you said. We pride ourselves in having the best service in the Lehigh Valley. We strive for excellence in everything that we do and appreciate when guests notice. Fortunately, we are currently renovating our hotel, which is expected to be fully completed by the end of next year. We are... More 

philadelphia, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Check in was accomplished in less than 2 minutes; had called day before for a reservation. I have stayed at this Hampton before, (in addition to others), and never had a problem. They doing renovation work which didn't interfere wit our stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
Camelle C, Front Office Manager at Hampton Inn Allentown, responded to this review

Thank you for review, I'm glad your stay was comfortable and your check in experience was speed efficient! We strive for excellence in everything that we do and appreciate when guests notice. We are currently renovating our hotel, which is expected to be fully completed by the end of next year. We are adding a pool (expected to be completed... More 

Tunkhannock, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel was clean and well staffed. The breakfast was filling, the rooms clean. The hotel was near many restaurants. We were bowling for "States" in Allentown and this hotel was centrally located. It was a nice quiet hotel which was reasonably priced.

Review collected in partnership with Hampton

Was this review helpful? Yes
Camelle C, Front Office Manager at Hampton Inn Allentown, responded to this review

Thank you for review, I'm glad your stay was comfortable and the staff was helpful! We also enjoyed having you and the rest of the ladies. We are currently renovating our hotel, which is expected to be fully completed by the end of next year. We are adding a pool (expected to be completed by the end of August) and... More 

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