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All 26 Allentown hotels

Hampton Inn Allentown

2.5 of 5 Hotel   |   7471 Keebler Way, Allentown, PA 18106
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Hampton Inn Allentown
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61%
Ranked #11 of 26 hotels in Allentown
A recent review
4 of 5 stars reviewed 3 days ago
C D Houston, Texas
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157 people have reviewed this hotel

Traveler rating
    45
    49
    32
    20
    11
See reviews for
43
40
13
48
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
Houston, Texas
Contributor
18 reviews 18 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Hotel is showing age, needs updating which I understand will be done in 2014. Room was very small but space utilized well. Would not want more than 2 people per room. Room clean, bath small. Stocked well. Beds too soft, need replacing. The front desk personnel were very friendly and helpful. Restaurants nearby.

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Hadley, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This hotel is in a decent location in the Lehigh Valley. It is an older property and starting to show its age. If you are a light sleeper, you may want to consider another location - this is pretty close to the highway. You will hear the trucks! Otherwise, it is clean and the service is very good!

Review collected in partnership with Hampton

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Steve J, Front Office Manager at Hampton Inn Allentown, responded to this review

Thank you for taking the time to review us. I appreciate the honesty from which you speak. If you stay on the odd numbered rooms you will not have much noise if any at all. It faces away from the highway. Its very quiet. I hope you will come back and visit us sometime when you are back in the... More

Poughkeepsie, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

I was staying at the Hampton Inn for six weeks for my training program. I come from seven years in the hotel industry and have to say my experience was amazing. Ever since I checked in the staff has been wonderful in every aspect. Steven at the front desk is quite possibly the best hotel employee I have ever met.... More

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Steve J, Front Office Manager at Hampton Inn Allentown, responded to this review

Thank you so much for choosing our hotel as your hotel of choice for the duration of your stay. We enjoyed having you and building that connection with you as the weeks progressed. I personally would like to thank you for all the nice things you said. I enjoy the work that I do and the people that I meet... More

Canada
Contributor
16 reviews 16 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is older but it is still in good condition. I understand that it is going to be renovated this year (2014). Service was very good but there seemed to be a lack of staff for the front desk. The one person at the desk did her best but seemed to have to many other duties to be really... More

Review collected in partnership with Hampton

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Steve J, Front Office Manager at Hampton Inn Allentown, responded to this review

Thank you so much for taking the time to review us here. We always appreciate the great work our staff does. We are working on getting a night houseman to relieve our front desk staff of some of the responsibilities that prohibit them from bringing the best customer service they can bring. Thanks for staying here and I hope to... More

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

There were alot of choices in this area from which to choose,but as soon as I talked to the Front Manager Steve J. I knew I was in good hands. Luckily when I arrived the next day, Steve was there again.I had a special request that he promptly fulfilled personally. The room was clean and quiet and I also appreciated... More

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Steve J, Front Office Manager at Hampton Inn Allentown, responded to this review

Wow!!! I definitely am touched by all the nice words you had to say about me. It feels good sometimes to be noticed. I love my job and I love the people I see every day and if I can make a difference in a person's life every day, then I am doing what I was put here to do.... More

New York, New York
Contributor
11 reviews 11 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel is conveniently located off the highway, plenty of signage to direct you to the property, close to restaurants, sufficient parking, WiFi works very well and there are more outlets in the room that you'll likely be able to use - regular and USB outlets! Tons of channels on the flat screen TV too. A+++ What more do you need?... More

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Steve J, Front Office Manager at Hampton Inn Allentown, responded to this review

Oh my goodness!!! Thank you so so so so so much for the rave reviews on here. This is what I love to reply to! I reply to all of the reviews whether they be good or negative. I take each of them as a teaching tool to boost our hotel in anyway possible. I have the biggest smile on... More

Boston, Massachusetts
1 review
4 of 5 stars Reviewed 3 weeks ago

overpriced. noisy rooms near highway, but other side was ok. good breakfast. was missing tv remote in room and they made me go all the way down to the desk to get one. staff was friendly otherwise, but the breakfast guy had an attitude when I ask for something that I should have seen.

Review collected in partnership with this hotel

Was this review helpful? Yes
Steve J, Front Office Manager at Hampton Inn Allentown, responded to this review

Thank you for taking the time to review our hotel. I do apologize for the remote issue and also the breakfast staff. Both of those issues I will take care and address. That is not something that we pride ourselves on. We like to have the guests feel at home and happy when they come to visit us. Please come... More

Princeton, New Jersey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

The very responsive staff in all departments make this Hampton Inn an excellent value for the price. Housekeeping is perfect. Breakfast area is well-stocked, supervised at all times and immaculate. The front desk staff is friendly and efficient. The only challenge is the circuitous route one has to take to get from the Interstate to the hotel. Challenging but worth... More

Was this review helpful? Yes 1
Steve J, Front Office Manager at Hampton Inn Allentown, responded to this review

First off, thank you so much for all of the pleasant things you had to say about our staff. It puts a big smile on my face to know that we are doing the right things to please our guests and make their stay enjoyable and feeling like home. Thank you for the great scores you give us. I hope... More

USA
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is clean, the breakfast is decent, and the service is great. The room is designed to optimize the use of space, and so there is not much space for moving around. All night I heard the sound of traffic from the nearby highway -- it was not very loud, but was still annoying and resulted in disturbed sleep.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Steve J, Front Office Manager at Hampton Inn Allentown, responded to this review

Thank you for taking the time to fill out the survey. I apologize for the noise from the highway. There are a lot of trucks and sometimes it does get noisy. If you request a room in the front of the building away from the highway you are not able to hear the noise and is a lot quieter. Please... More

Ashland, ME
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Clean premises, helpful and friendly staff, good location! Very nice breakfast, cookies available for the guests at night! Comfortable beds and reliable room service! Have stayed at the same location on several business trips.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Steve J, Front Office Manager at Hampton Inn Allentown, responded to this review

Thank you so much for all the kind words you said about the staff here. I know they work hard to please the guests. It's refreshing to see the great work they do. I have a giant smile on my face replying back to this review as it tells me that we did the right things to make your stay... More

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Additional Information about Hampton Inn Allentown

Also Known As:
Hampton Inn Allentown Hotel
Hampton Inn Allentown Hotel Allentown
Allentown Hampton Inn
Address: 7471 Keebler Way, Allentown, PA 18106
Phone Number:
Location: United States > Pennsylvania > Allentown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#9 Business Hotel in Allentown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Allentown 2.5*
Official Description (provided by the hotel):
124 Room property with a free hot breakfast with every reservation. We also have over 100 HD channels along with 2 HBO channels. We have a brand new treadmill in our fitness center. ... more   less 
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