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Comfort Suites Allentown

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3712 Hamilton Blvd., Allentown, PA 18103
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Comfort Suites Allentown
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Comfort Suites Allentown
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58 reviews from our community

Traveler rating
    27
    19
    8
    4
    0
See reviews for
13
9
2
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • Any
English first
  • All months
    (58)
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    (7)
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    (18)
  • Sep-Nov only
    (12)
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    (21)
All months
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW

Helpful and accommodating staff at check in (Miss Burke?)- negotiated a fair price even though we came in with no reservations. Room was clean. Bathroom had one drawback- the shower head was so low that we had to squat to get under it..and the sudden (strange)downward slope at the drain didn't make up for the lost height. Breakfast was great!

Was this review helpful? Yes
New York City, New York
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 weeks ago

my first experience with comfort suites was back in Mississippi in 2012, and i have stayed in about two other ones since then. My complain is the same every time. the hotel is too dark, which makes it look dingy. Back to this hotel! I did not have much encounters with the staff, but the ones i did run into... More 

Was this review helpful? Yes
Nicholas_FV, General Manager at Comfort Suites Allentown, responded to this review

Dear Guest, I am truly thankful that you have taken time to inform us of a shortcoming while left good word about Janii. We deeply value the feedback from our guests; would you be able to email me your stay dates and room, so I can talk to my staff? I sincerely apologize, and we will take care of it.... More 

2 reviews
2 of 5 stars Reviewed 4 weeks ago

I stayed here for two weeks the rooms were dated. Also there were two mornings where there was no hot water. When I called the front desk they told me maintenance will not be in until 8 AM. The manager offering me free dinner at the restaurant only to find out they covered half of the $40 bill. I also... More 

Was this review helpful? Yes
JoeF1234, General Manager at Comfort Suites Allentown, responded to this review

Dear Readers and Valued Choice Hotels Customer, I can appreciate that you felt the need to post your experience, however THIS IS NOT OUR HOTEL. We ask that you research your posting and redirect it to the correct property, in addition; we have followed up with the folks at TripAdvisor to redirect the review. On behalf of Choice hotels and... More 

New York City, New York
Top Contributor
70 reviews 70 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed February 19, 2015

Had a king room at this hotel directly across from Dorney Amusement Park in February 2015. Friendly check in person at front desk. Room was clean but dated. Old carpet and bed linens; stale room smell. Bed was old and stiff with a divot in the middle. Tv was small and signal fuzzy; not hi def. Remote missing a cover... More 

Was this review helpful? Yes
Nicholas_FV, General Manager at Comfort Suites Allentown, responded to this review

We appreciate and welcome when our guests post constructive reviews about our popular hotel; we are experiencing 40% increase in the number of guests who visit our hotel. That is the proof that we are doing something right. However, it is understandable that we cannot make everyone happy or if miss something here and there. I am a little perplexed... More 

Ramsgate, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 16, 2015

we were recommended to this hotel by the staff at the PPL centre in Allentown,as we were performing there this weekend,and they were absolutely spot on.Newly refurbished rooms,all as suites,really clean with everything working as it should.Really great helpful staff and a cool bar/restaurant attached...for the price we paid this is some of the best value for money i have... More 

Was this review helpful? Yes 3
Nicholas_FV, General Manager at Comfort Suites Allentown, responded to this review

Luke, Thank you so much for staying with us and certainly PPL staff that recommended our hotel. The Comfort Suites Allentown is experiencing in average of 40% increase in guest stays with over 60% in Feburary only. We take care of our guests, and they know that. I have shared your comments with my staff; they are more encouraged to... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 15, 2015

My experience as overwhelming and great and could not been any better the conditions were okay and the climate control was okay, the restaurant and the bar and grill was a desire it's nice to have somewhere to go

Was this review helpful? Yes 1
Nicholas_FV, General Manager at Comfort Suites Allentown, responded to this review

Dear George, Thank you for taking the time to write an accurate review about the Comfort Suites Allentown / Dorney Park. You are absolutely right, who wants to venture around finding a restaurant in freezing condition while we have it just in the hotel? We are delighted you have enjoyed your stay. We are looking forward to hosting you again. More 

1 review
5 of 5 stars Reviewed February 14, 2015

I cover the PA area for work and whenever I'm in Allentown, PA. I go straight to the Comfort Suites. My room is always clean, the front desk has great people and the restaurant has good food and drinks. I highly recommend this place every time.

Was this review helpful? Yes
Nicholas_FV, General Manager at Comfort Suites Allentown, responded to this review

Dear Gabe Thank you for taking the time to write an excellent review about the Comfort Suites Allentown / Dorney Park. I really appreciate that you would point out all the key benefits of staying at this hotel. Comfort Suites Allentown is possibly the only hotel in this area that offers free hot breakfast while featuring a full-service restaurant and... More 

Chesapeake, Virginia
Contributor
19 reviews 19 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 3, 2015

We stayed 2 nights here because we were in town for my daughters gymnastics meet. The staff was very nice and accommodating! The location was great, near lots of places to eat! The hotel was clean, our beds were very comfortable, and the continental breakfast was good. There were hot foods, as well as the typical donuts, cereal, yogurts etc.... More 

Was this review helpful? Yes 1
Nicholas_FV, Manager at Comfort Suites Allentown, responded to this review

Thank you ever so much for your kind and encouraging review about the Allentown Comfort Suites. It was a pleasure to be your host, and we look forward to seeing you again. More 

Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 2, 2015 via mobile

The rooms are renovated but the bathrooms were not. I am 5'9" and had to bend down to wash my hair. The tub would not drain, and due to this looked dirty. The bathroom itself is too small. I felt dirtier after showering and did not shower there my second day. The room was comfortable and seemed clean. The heat... More 

Was this review helpful? Yes
Nicholas_FV, Manager at Comfort Suites Allentown, responded to this review

Please allow me to thank you for your review of your recent stay at our hotel. We always appreciate hearing from our guests - including items of opportunity. We apologize that we were unable to meet expectations. We have already alerted our maintenance team to see if they can raise the shower-head to a higher level. Our hotel is one... More 

Runemede
1 review
5 of 5 stars Reviewed February 1, 2015 via mobile

I would recommend this hotel to anyone. Whether you're working in the area or taking a family vacation this hotel is in a great location and will fit all of your needs. The resturant / bar attached to the hotel is also a nice touch. You don't even have to leave the premises to get a decent meal or a... More 

Was this review helpful? Yes
Nicholas_FV, Manager at Comfort Suites Allentown, responded to this review

We are truly delighted that you enjoyed your stay with us at Allentown Comfort Suites, and we appreciate you choosing our hotel. Glad to see that our amenities, the restaurant and the lounge met and exceeded your expectations. It's our pleasure having you as our guest, and we look forward to welcoming you back. More 

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