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Comfort Suites Allentown

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3712 Hamilton Blvd., Allentown, PA 18103
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Comfort Suites Allentown
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Comfort Suites Allentown
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61 reviews from our community

Traveler rating
    27
    20
    8
    4
    2
See reviews for
13
10
2
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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    (10)
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    (18)
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    (21)
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Charleston, West Virginia
1 review
1 of 5 stars Reviewed yesterday NEW

Checked in 4-30 at 1am after long drive. Given key. Door did not open and immediately shut. Tried second time and realized it was locked from inside. They gave me a key to a room with someone sleeping inside. This can be verified by the a review on there site from the other party. Thank god the other party put... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

A/C unit had wires exposed and wire nutted together, holes in wall. Would never bring my kids here just for the safety concerns. I'm not sure why I need to type 200 characters to get this point across.

Was this review helpful? Yes 1
Nicholas V, General Manager at Comfort Suites Allentown, responded to this review

Jeff, I am truly sorry that our AC Unit did not meet your expectations. We consistently look forward to creating safer environment for our guests. The AC Unites come with a plug, but it is a known fact that the kids have the habit of pulling plugs. As a safety measure, we have directly connected the unites to the wiring... More 

1 review
4 of 5 stars Reviewed 5 weeks ago

Had a great stay. Staff was friendly and helped me out with everything i needed.Rooms were very clean and breakfast hit the spot. Very convient having a restaurant connected that had good food. Will definitely be coming back again soon.

Was this review helpful? Yes
Nicholas V, General Manager at Comfort Suites Allentown, responded to this review

Elliot, Thank you for your review and encouraging my staff by recognizing their hard work. Allentown Comfort Suites is one of the very rare hotels using high-tech tools and techniques cleaning and inspecting rooms. Our rooms are clean, and your great review encourages us to do better. Thank you Elliot. More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 29, 2015

Helpful and accommodating staff at check in (Miss Burke?)- negotiated a fair price even though we came in with no reservations. Room was clean. Bathroom had one drawback- the shower head was so low that we had to squat to get under it..and the sudden (strange)downward slope at the drain didn't make up for the lost height. Breakfast was great!

Was this review helpful? Yes
Nicholas V, General Manager at Comfort Suites Allentown, responded to this review

Ginger, Thank you for your review and encouraging my staff by recognizing their hard work. That only encourages us to do better, and we do. The city visitors overwhelmingly choose our hotel for their stay; our success is because of you. Thank you Ginger. More 

New York City, New York
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed February 26, 2015

my first experience with comfort suites was back in Mississippi in 2012, and i have stayed in about two other ones since then. My complain is the same every time. the hotel is too dark, which makes it look dingy. Back to this hotel! I did not have much encounters with the staff, but the ones i did run into... More 

Was this review helpful? Yes
Nicholas_FV, General Manager at Comfort Suites Allentown, responded to this review

Dear Guest, I am truly thankful that you have taken time to inform us of a shortcoming while left good word about Janii. We deeply value the feedback from our guests; would you be able to email me your stay dates and room, so I can talk to my staff? I sincerely apologize, and we will take care of it.... More 

2 reviews
2 of 5 stars Reviewed February 25, 2015

I stayed here for two weeks the rooms were dated. Also there were two mornings where there was no hot water. When I called the front desk they told me maintenance will not be in until 8 AM. The manager offering me free dinner at the restaurant only to find out they covered half of the $40 bill. I also... More 

Was this review helpful? Yes
JoeF1234, General Manager at Comfort Suites Allentown, responded to this review

Dear Readers and Valued Choice Hotels Customer, I can appreciate that you felt the need to post your experience, however THIS IS NOT OUR HOTEL. We ask that you research your posting and redirect it to the correct property, in addition; we have followed up with the folks at TripAdvisor to redirect the review. On behalf of Choice hotels and... More 

New York City, New York
Top Contributor
70 reviews 70 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed February 19, 2015

Had a king room at this hotel directly across from Dorney Amusement Park in February 2015. Friendly check in person at front desk. Room was clean but dated. Old carpet and bed linens; stale room smell. Bed was old and stiff with a divot in the middle. Tv was small and signal fuzzy; not hi def. Remote missing a cover... More 

Was this review helpful? Yes
Nicholas_FV, General Manager at Comfort Suites Allentown, responded to this review

We appreciate and welcome when our guests post constructive reviews about our popular hotel; we are experiencing 40% increase in the number of guests who visit our hotel. That is the proof that we are doing something right. However, it is understandable that we cannot make everyone happy or if miss something here and there. I am a little perplexed... More 

Ramsgate, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 16, 2015

we were recommended to this hotel by the staff at the PPL centre in Allentown,as we were performing there this weekend,and they were absolutely spot on.Newly refurbished rooms,all as suites,really clean with everything working as it should.Really great helpful staff and a cool bar/restaurant attached...for the price we paid this is some of the best value for money i have... More 

Was this review helpful? Yes 3
Nicholas_FV, General Manager at Comfort Suites Allentown, responded to this review

Luke, Thank you so much for staying with us and certainly PPL staff that recommended our hotel. The Comfort Suites Allentown is experiencing in average of 40% increase in guest stays with over 60% in Feburary only. We take care of our guests, and they know that. I have shared your comments with my staff; they are more encouraged to... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 15, 2015

My experience as overwhelming and great and could not been any better the conditions were okay and the climate control was okay, the restaurant and the bar and grill was a desire it's nice to have somewhere to go

Was this review helpful? Yes 1
Nicholas_FV, General Manager at Comfort Suites Allentown, responded to this review

Dear George, Thank you for taking the time to write an accurate review about the Comfort Suites Allentown / Dorney Park. You are absolutely right, who wants to venture around finding a restaurant in freezing condition while we have it just in the hotel? We are delighted you have enjoyed your stay. We are looking forward to hosting you again. More 

1 review
5 of 5 stars Reviewed February 14, 2015

I cover the PA area for work and whenever I'm in Allentown, PA. I go straight to the Comfort Suites. My room is always clean, the front desk has great people and the restaurant has good food and drinks. I highly recommend this place every time.

Was this review helpful? Yes
Nicholas_FV, General Manager at Comfort Suites Allentown, responded to this review

Dear Gabe Thank you for taking the time to write an excellent review about the Comfort Suites Allentown / Dorney Park. I really appreciate that you would point out all the key benefits of staying at this hotel. Comfort Suites Allentown is possibly the only hotel in this area that offers free hot breakfast while featuring a full-service restaurant and... More 

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