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Holiday Inn Allentown Center City

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904 W Hamilton St., Allentown, PA 18101
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Holiday Inn Allentown Center City
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214 Reviews from our TripAdvisor Community

Traveler rating
    40
    66
    55
    29
    24
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48
32
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60
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Really nice hotel in downtown.Our room was really nice and clean and the beds were really comfortable. About the nicest bed I've ever slept in in a hotel. There is a gym and pool, a restaurant and a lounge. You pay $6.00 to park in underground parking lot a cross the street.

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Marc M, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear kaputsy, Thank you so much for rating our hotel 5 stars! We appreciate it! We are thrilled you found our beds comfortable and the parking convenient. We hope you will chose our hotel the next time you are in town! Thanks again, Laurene S. Front Office Manager More 

Mountain Lakes, New Jersey, United States
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed there one night for my half marathon. The room is very nice, big and quiet. My room is at the top floor and the view is pretty good too. Many restaurants in walking distance. Will stay there again.

Was this review helpful? Yes
Marc M, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear Valued Guest, With so many great restaurants in the area as you have noted, you know what my options are for lunch....very hard choices! Everything is so good!!! I am so happy you enjoyed being in the perfect location for the marathon and within walking distance of some of the fabulous restaurants. Our desk staff is always willing to... More 

Spring Mills, Pennsylvania
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 23, 2015

first and foremost, when they say Center City, they mean it...but it's not the nicest of areas!! The hotel itself is fine...it's clean, the rooms are nice and well-appointed, and the beds are comfy. We did not eat in the restaurant but did have a few drinks in the 57 Lounge. It seemed as if the staff may have been... More 

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Marc M, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear Valued Guest, We appreciate you taking the time to write about your recent stay with us. The restaurant and bar are a separate entity from us, but we do work hand in hand with each other. They are rather new here, and they appreciate any and all feedback received. It is important to have, because what else helps us... More 

long Island NY
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed February 18, 2015

Booked 2 rooms king beds when we arrived told they only had 2 double bed rooms tough for a couple to sleep in. Room came with breakfast credit when we down at 10am no menu posted no buffet and no one in restaurant to even ask about. Room was clean as was the rest of the property. pool was nice... More 

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Marc M, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Laurene... More 

New York City, New York
Contributor
18 reviews 18 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 25, 2015

Stayed here just after Christmas for the first time. Very good hotel in a very good location. Parking was convenient enough -- in a garage right across the street that was mostly empty. There are some great restaurants/bars nearby.

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Marc M, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Laurene S. Front Office Manager More 

Fort Worth, Texas
1 review
5 of 5 stars Reviewed January 15, 2015

My husband and I hosted our wedding right up the street and used the Holiday Inn because of its great location to our venue. This area is really changing for the good, new eateries, event locations nearby, and a brand new look. Our experience at the hotel was great from the staff's wonderful hospitality, having off street parking, to the... More 

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Marc M, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear Valued Guest, We are so happy to hear you enjoyed your visit while in the area for your wedding....congrats!!!! We strive to meet guest expectations, and are happy we did just that for you! We hope next time you are in the area, you choose to stay at our location! Best Regards, Laurene S. Front Office Manager More 

Hellertown
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 2, 2015

We made reservations for New Years Eve the same day and were very happy with the cleanliness of the hotel and room. The front staff was greeted up cheerfully. The breakfast the next morning was delicious. Good location to many places in the up and coming Allentown, PA area.

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Marc M, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear Valued Guest, We are so happy you enjoyed your holiday at the Holiday Inn Center City! We had such a blast with all of our guests this day. The woman working the overnight shift said she brought her New Year's in with nothing but happiness and laughter! We hope you will come visit us again in the near future.... More 

Winter Springs, Florida
Top Contributor
192 reviews 192 reviews
32 hotel reviews
316 helpful votes 316 helpful votes
3 of 5 stars Reviewed December 4, 2014 via mobile

i stay here frequently when I visit PPL on business. The best thing about this hotel is its convenience to PPL's headquarters which across the street. We also get a very good rate. The rooms are pretty standard for a Holiday Inn and are a little dated. Comfortable, but certainly nothing special. The service in the lobby restaurant for breakfast... More 

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Marc M, Guest Relations Manager at Holiday Inn Allentown Center City, responded to this review

Thank you for taking the time to share your experience at our hotel. We are glad you were comfortable during your stay, and we hope to see you again in the future! More 

Yardley, Pennsylvania
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 15, 2014

Visiting Allentown for a college basketball game. Found the Holiday Inn to be a block from the PPL Arena. Arrived a couple hours before the stated check in time, but, Marc,at check in was able to accommodate us. Requested two beds. Room was very nice, flat screen HD TV, clean bathroom, and comfortable beds. The hotel had a lounge and... More 

Was this review helpful? Yes 1
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear Guest, Thank you so much for the 4 star rating and your warm comments! We deeply appreciate it. Please come back when the next basketball is being held at the PPL Center. Some events coming to the PPL Center include: Nickelback, Neil Diamond, Disney on Ice, and last but not least......Monster Jam! Maybe we will see you soon? Take... More 

Raleigh, North Carolina
Top Contributor
66 reviews 66 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 12, 2014

I have stayed at this property 4 times in the last 3 years, The parking is reasonable price per day but you must bring in your parking slip to get it validated each time you park. The property has had a major renovation in the recent past and is nice. However my security bolt on the door lock should not... More 

Was this review helpful? Yes
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear Valued Guest, Thank you for taking the time to post your comments on TripAdvisor. We are happy that you complimented us on the recent renovations we have started implementing here at our Center City location. We appreciate it! As for the the parking, we wish there was a better way to have your tickets validated, we would have to... More 

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