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All 26 Allentown hotels

Holiday Inn Allentown Center City

3.5 of 5 Hotel   |   904 W Hamilton St., Allentown, PA 18101
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Ranked #12 of 26 hotels in Allentown
A recent review
4 of 5 stars reviewed yesterday
Ashley J
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194 people have reviewed this hotel

Traveler rating
    34
    60
    48
    29
    23
See reviews for
45
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54
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
1 review
4 of 5 stars Reviewed yesterday NEW

Check-in was quick and easy. Love that you can get your parking validated ahead of time. Denise at the front desk is AMAZING!!!! She is so upbeat, caring, and really goes the extra mile. I asked if they had an ATM and Denise informed me that it was across the street. She saw my hesitant look about going over by... More

Was this review helpful? Yes
Long Island City, New York, United States
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

Priceline listed the hotel as 3.5 stars the highest rating for "Dorneyville" area hotels. While the front desk staff was friendly enough, the picture of the pool is deceptively large, which in reality is one third the size depicted. Trick photography? Who knows but the pool is tiny. The beds are not real queen size beds they are smaller. Breakfast... More

Was this review helpful? Yes
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

We value your feedback so we can be aware of changes that we might need to make to improve guest experience. I would like apologize that were a full service Holiday Inn with that being said we don't have complimentary breakfast, its a full service breakfast. Also, I'm sorry to hear that you didn't care for the area with that... More

Barre, Vermont
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I am kind of surprised by the negative reviews I've read here. My experience was good, other than I am never happy to pay for parking but that's not unusual for a location like this that's right in the city. The place was clean, and it was well furnished walking in. The staff was courteous enough, though a tad slow... More

Was this review helpful? Yes
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

We would like to thank you for leaving a review in regards to your recent stay at the Holiday Inn Center City Allentown. We value your feedback and hope you come visit us again if your in the area. Thanks again More

Kenbridge, Virginia
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

So, as a business traveler spending 15+ days a month in hotels, MAYBE I have a different expectation from some other reviewers. I want super friendly, efficient, thoughtful staff, a clean room, and knowledgeable staff to guide me on where to eat. Stayed one night this week. Denise, our check in lady was delightful, pre-empting every question I had. My... More

Was this review helpful? Yes
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

We appreciate the feed back in regards to your recent stay here with us, with that said thank you for staying with us. We appreciate your business. More

Watkins Glen, New York
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 weeks ago

I chose the Holiday Inn Express Center City because it was the closest to J. Birney Crum Stadium and come to find out it's like 10 blocks away! Excellent place to stay, staff is nice, place is clean, we would chose this particular Holiday Inn Express again. We were in town to meet up with friends to attend DCI East... More

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123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Were glad your stayed here with us at the Holiday Inn Center City Allentown, with that said we are happy to hear that the staff was very accommodating. We hope you come see us again next year if your in the area. We appreciate your business. More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I tried booking into this hotel for a three night stay. Upon arrival I was informed that parking would be an additional $6 a day and they wanted to put a $25 hold on my personal card for each day I was staying. So, a $75 dollar charge for amenities and then $18 for parking for a business trip out... More

Was this review helpful? Yes 1
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

I apologize that we have a parking fee however we don't own the garage due to the fact were in a center city location. Also as far as the 25.00 fee per night we could've made an exception for you. Again I apologize we were able to service your needs. More

Somerset, New Jersey
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 28, 2014

For a family reunion weekend it was an OK hotel! However the customer service was GREAT! anytime I needed something the staff was there to get it for me right away! Not the best part of town to be in on vacation however.... .I had a problem with the breakfest buffet not much to choose form and it did not... More

Was this review helpful? Yes 1
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Were happy to hear that the staff was friendly and accommodating to you while you were here with us. We will take your feedback to our department managers so we can enhance the guest experience. Thank you again for your business. More

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 26, 2014

I was in Allentown for business and unfortunately picked this hotel without reading the Tripadvisor reviews. The hotel is in a VERY BAD location. As a single woman, I would not leave the hotel. Also, the parking deck is located across the street and doesn't look safe at all. I had to park there, so I hurried quickly across the... More

Was this review helpful? Yes
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

We are sorry to hear that you had a bad experience with us at the holiday inn, however we are in a center city location with that said its no different then any other city location. As far as the staff sleeping behind the desk that's not acceptable at all so we appreciate you putting that out there. We appreciate... More

Paris, Kentucky
Contributor
16 reviews 16 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 26, 2014

The hotel was well decorated and clean. This hotel was incredibly noisy and there were springs protruding from the mattresses. People were partying at 4 am until we called the front desk. When we spoke to the lady the next morning she simply said she couldn't control other people. The room had free slow wifi and the parking cost $6.

Was this review helpful? Yes
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

We would like to apologize for your experience you had here at the holiday inn, we will work on making improvements so we can ensure that our guests have a great stay. Again thank you for your business. More

Woodbridge, Virginia, United States
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 18, 2014

I was going to book this hotel, but its a good thing I called in to check about early check-in and ridiculously they charge you if you want to check-in early. I personally have worked at many different hotels and still am working with one and i've never heard of such thing. The front office manager was also very rude,... More

Was this review helpful? Yes
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

I apologize that we charge additional for an early checking however normal check in hours are at 3:00 pm we do allow a couple hours prior if room is available. A 7:00 am check in would be an additional half day rate. Again sorry for the inconvenience. More

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Additional Information about Holiday Inn Allentown Center City

Address: 904 W Hamilton St., Allentown, PA 18101
Phone Number:
Location: United States > Pennsylvania > Allentown
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Allentown Center City 3.5*
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Also Known As:
Holiday Inn Allentown Center City Hotel Allentown
Allentown Holiday Inn

35 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Center City Allentown, Pennsylvania. Come and indulge in personalized, exemplary service in a soothing environment. After a long day, escape to our spacious guest rooms and deluxe suites-the largest in Lehigh Valley. Special touches like pillow-top mattresses and high-speed Internet access make it easy to work and relax. Feast on mouth-watering dining options at Made in Brazil, our on site restaurant and lounge, a Brazilian steakhouse offering your favorite food and cocktails. Are you visiting for a business retreat or family reunion? We boast 10,000 square feet of flexible meeting space. Experience all of the comforts of home at this full-service Allentown, Pennsylvania hotel, including newly renovated guestrooms and suites, free high-speed Internet access, 24 hour business center, room service, a heated indoor pool and more. This Allentown, Pennsylvania hotel is only minutes from Dorney Park & WildWater Kingdom, Lehigh Valley Hospital and Muhlenberg College. Come visit the Lehigh Valley where you will have every reason to visit every season. Whether on business or pleasure, the Holiday Inn Allentown is the perfect place to stay. ... more   less 
Number of rooms
224

Questions & Answers

Questions? Get answers from Holiday Inn Allentown Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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