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All 26 Allentown hotels

Holiday Inn Allentown Center City

3.5 of 5 Hotel   |   904 W Hamilton St., Allentown, PA 18101
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Ranked #13 of 26 hotels in Allentown
A recent review
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163 people have reviewed this hotel

Traveler rating
    28
    51
    43
    24
    17
See reviews for
35
23
14
47
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
East coast
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Living in the Newark area and working in NYC I wanted a weekend get a way just to relax and this hotel delivered that needed get away. From check in with the nice unique name to dinner n drinks I was happy. checkout the lady who checked me.gave me directions it was so nice to be treated so nice. the... More

Was this review helpful? Yes
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

We are glad that your chose the holiday In as your getaway location, with that said we appreciate you leaving a review. We hope to see you again in the near future. We appreciate your business. More

New Haven, CT
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel because we were in town for a funeral. We were a party of 14 and didnt have reservations we were quickly checked in and in our rooms with no problems. The rooms were spacious and welcoming. Also they were very clean. I really enjoyed a good night sleep on an awesome mattress!!! I would like to... More

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123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

The staff at the holiday in would like to thank you for taking the time to leave feedback in regards to your recent stay, service is very important to us. We will let Denise know what a great job she did making sure you guys were comfortable while here with us. We hope to see you again and we greatly... More

NJ
Contributor
18 reviews 18 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff is very nice. Manager gave us free breakfast as a reward as no one was there at front desk to greet us at check in. Bar was nice, bartender was very helpful. She talked to us about area. My complaints about the room is that there are only full sized beads in the room. I am a tall guy... More

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Jacquelyn S, Manager at Holiday Inn Allentown Center City, responded to this review

We would like to apologize that you felt our hotel was not safe with that said it is hard because were in a center city location. We do appreciate your feedback and hope you visit us again in the near future. More

Milwaukee, Wisconsin
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment we walked into the lobby of Allentown's City Center Holiday Inn we were greeted by a wonderful, welcoming, caring staff who have us great recommendations for dining outside of the hotel, called our room to make sure that everything was ok with our accommodations, and even signed us up with Holiday Inn's frequent traveler rewards program. This... More

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123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

We are so happy to hear that we provided great service while you were here with us. It means a lot to us to hear that you liked our hotel and accommodations. Please come and see us again when you visit Allentown. We greatly appreciate your business. More

ny
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
122 helpful votes 122 helpful votes
3 of 5 stars Reviewed March 9, 2014

First thing I noticed when we pulled up were the garbage cans at the main entrance to the hotel. They were overflowing and then people just threw the garbage on the floor. I've never seen anything like that at any hotel, not even a one star property. This HI is allegedly a 3.5 star hotel.....not in my onion. The restaurant... More

Was this review helpful? Yes
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

We appreciate you taking the time to leave a review. We take stride in our customer experience here with us. We will forward your comments to the department managers so we can improve in the require areas. We do appreciate your business. More

Ayer, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 20, 2014

I will absolutely be coming back to this hotel!! The staff was INCREDIBLE!!! Marrell and Sabrunise at the front desk were awesome! They're attentive, informative and professional. The young woman in the restaurant was awesome as well, I wish I could remember her name! Our room was nice and big, cleaning ladies were nice and accommodating when we needed extra... More

Was this review helpful? Yes
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Thank you so much for taking the time and leaving feedback in regards to your recent stay here with us, we are so glad you enjoyed your stay here with us. And in regards to the bathroom we will let the housekeeping department know about the calcium. Thank you again for your business. More

Casale
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 2, 2014

Two nights staying... Old room....clean but little too dark.... Just in the centre of the small city with a grill bar which makes good hamburgers. Lobby wide with very kind frontdesk service. Very bad the Monday morning breakfast.....

Was this review helpful? Yes 1
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

We regret to hear that your stay with us was less then perfect, we will let the proper departments know where they can improve to make the guest experience better. We appreciate you giving us feedback in regards to your stay. We hope to see your again if your in the area. More

Clinton, New Jersey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 28, 2013

Stayed at this property for one night recently due to a family emergency. Nice and clean room. Since it was late I ended up having dinner at the bar inside the hotel. The bartender was very professional and attentive, food was AMAZING! Got the pork chop special for the night. When I return to Allentown I will definitely come back... More

Was this review helpful? Yes 1
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

We greatly appreciate you taking the time to leave a great review, we will make sure the lounge knows that they are doing a great job. We would like to thank you for your business and we hope to see you again soon. More

Delaware
Top Contributor
136 reviews 136 reviews
47 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed December 11, 2013

I spent one night at this hotel. Staff at desk for check-in and checkout were very friendly and helpful. Room was clean and safe. Parking was in a garage next door, safe no issues. Had dinner in bar which was ok at best, not much in area. Would probably not return for this reason plus it was much farther away... More

Was this review helpful? Yes 1
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

We appreciate you taking the time leaving a review we apologize that the hotel wasn't conveniently where you needed to be, although we are happy to hear that the staff was helpful and friendly. We hope you come stay with us again when your in the area. More

Cary, NC
Top Contributor
79 reviews 79 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 1, 2013

Stayed here for one night for a HS reunion at the nearby Brew Works. Clean and comfortable place to stay. Allentown can be a little sketchy, but never felt threatened at the hotel or on the short walk to Brew Works. The hotel was empty, but it was on the Saturday after Thanksgiving and I doubt that many out of... More

Was this review helpful? Yes 1
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

We would like to thank you for choosing our accommodations here at the holiday inn, and we also appreciate your business. With that said I apologize for the room not being warm upon arrival. Again we appreciate your business and feedback! More

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Additional Information about Holiday Inn Allentown Center City

Also Known As:
Holiday Inn Allentown Center City Hotel
Holiday Inn Allentown Center City Hotel Allentown
Holiday Inn Allentown
Allentown Holiday Inn
Address: 904 W Hamilton St., Allentown, PA 18101
Phone Number:
Location: United States > Pennsylvania > Allentown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 26 hotels in Allentown
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Allentown Center City 3.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Center City Allentown, Pennsylvania. Come and indulge in personalized, exemplary service in a soothing environment. After a long day, escape to our spacious guest rooms and deluxe suites-the largest in Lehigh Valley. Special touches like pillow-top mattresses and high-speed Internet access make it easy to work and relax. Feast on mouth-watering dining options at Made in Brazil, our on site restaurant and lounge, a Brazilian steakhouse offering your favorite food and cocktails. Are you visiting for a business retreat or family reunion? We boast 10,000 square feet of flexible meeting space. Experience all of the comforts of home at this full-service Allentown, Pennsylvania hotel, including newly renovated guestrooms and suites, free high-speed Internet access, 24 hour business center, room service, a heated indoor pool and more. This Allentown, Pennsylvania hotel is only minutes from Dorney Park & WildWater Kingdom, Lehigh Valley Hospital and Muhlenberg College. Come visit the Lehigh Valley where you will have every reason to visit every season. Whether on business or pleasure, the Holiday Inn Allentown is the perfect place to stay. ... more   less 
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