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Holiday Inn Allentown Center City

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904 W Hamilton St., Allentown, PA 18101
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Holiday Inn Allentown Center City
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Holiday Inn Allentown Center City
Holiday Inn Allentown Center City
Holiday Inn Allentown Center City
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210 reviews from our community

Traveler rating
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    54
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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long Island NY
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed February 18, 2015

Booked 2 rooms king beds when we arrived told they only had 2 double bed rooms tough for a couple to sleep in. Room came with breakfast credit when we down at 10am no menu posted no buffet and no one in restaurant to even ask about. Room was clean as was the rest of the property. pool was nice... More 

Was this review helpful? Yes
Marc M, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Laurene... More 

New York City, New York
Contributor
18 reviews 18 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 25, 2015

Stayed here just after Christmas for the first time. Very good hotel in a very good location. Parking was convenient enough -- in a garage right across the street that was mostly empty. There are some great restaurants/bars nearby.

Was this review helpful? Yes
Marc M, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Laurene S. Front Office Manager More 

Fort Worth, Texas
1 review
5 of 5 stars Reviewed January 15, 2015

My husband and I hosted our wedding right up the street and used the Holiday Inn because of its great location to our venue. This area is really changing for the good, new eateries, event locations nearby, and a brand new look. Our experience at the hotel was great from the staff's wonderful hospitality, having off street parking, to the... More 

Was this review helpful? Yes
Marc M, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear Valued Guest, We are so happy to hear you enjoyed your visit while in the area for your wedding....congrats!!!! We strive to meet guest expectations, and are happy we did just that for you! We hope next time you are in the area, you choose to stay at our location! Best Regards, Laurene S. Front Office Manager More 

Hellertown
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 2, 2015

We made reservations for New Years Eve the same day and were very happy with the cleanliness of the hotel and room. The front staff was greeted up cheerfully. The breakfast the next morning was delicious. Good location to many places in the up and coming Allentown, PA area.

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Marc M, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear Valued Guest, We are so happy you enjoyed your holiday at the Holiday Inn Center City! We had such a blast with all of our guests this day. The woman working the overnight shift said she brought her New Year's in with nothing but happiness and laughter! We hope you will come visit us again in the near future.... More 

Winter Springs, Florida
Top Contributor
165 reviews 165 reviews
28 hotel reviews
307 helpful votes 307 helpful votes
3 of 5 stars Reviewed December 4, 2014 via mobile

i stay here frequently when I visit PPL on business. The best thing about this hotel is its convenience to PPL's headquarters which across the street. We also get a very good rate. The rooms are pretty standard for a Holiday Inn and are a little dated. Comfortable, but certainly nothing special. The service in the lobby restaurant for breakfast... More 

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Marc M, Guest Relations Manager at Holiday Inn Allentown Center City, responded to this review

Thank you for taking the time to share your experience at our hotel. We are glad you were comfortable during your stay, and we hope to see you again in the future! More 

Yardley, Pennsylvania
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 15, 2014

Visiting Allentown for a college basketball game. Found the Holiday Inn to be a block from the PPL Arena. Arrived a couple hours before the stated check in time, but, Marc,at check in was able to accommodate us. Requested two beds. Room was very nice, flat screen HD TV, clean bathroom, and comfortable beds. The hotel had a lounge and... More 

Was this review helpful? Yes 1
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear Guest, Thank you so much for the 4 star rating and your warm comments! We deeply appreciate it. Please come back when the next basketball is being held at the PPL Center. Some events coming to the PPL Center include: Nickelback, Neil Diamond, Disney on Ice, and last but not least......Monster Jam! Maybe we will see you soon? Take... More 

Raleigh, North Carolina
Top Contributor
59 reviews 59 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 12, 2014

I have stayed at this property 4 times in the last 3 years, The parking is reasonable price per day but you must bring in your parking slip to get it validated each time you park. The property has had a major renovation in the recent past and is nice. However my security bolt on the door lock should not... More 

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123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear Valued Guest, Thank you for taking the time to post your comments on TripAdvisor. We are happy that you complimented us on the recent renovations we have started implementing here at our Center City location. We appreciate it! As for the the parking, we wish there was a better way to have your tickets validated, we would have to... More 

Baton Rouge, Louisiana
Contributor
16 reviews 16 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 12, 2014 via mobile

Hotel overall is average Holiday Inn service, located downtown. Not the hotel's fault, but the city is somewhat run down, but there are several shops and restaurants within walking distance that are nice. There is a $6 daily parking fee, which is expected at hotels located in the city. Parking garage located next door, not a far walk. There was... More 

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IHGCare, Guest Relations Manager at Holiday Inn Allentown Center City, responded to this review

Dear wstpacific, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs.... More 

New York City, New York
Senior Contributor
39 reviews 39 reviews
31 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed November 8, 2014

not sure why you would travel to this part of the world but if you have to for work this is the place to stay friendly nice staff that will look out for you and a clean room to sleep and work in. eat breakfast across the street the hotel can make you some great drinks but needs a new... More 

Was this review helpful? Yes
123staff, Guest Relations Manager at Holiday Inn Allentown Center City, responded to this review

Dear BruceGurfein, Thank you for sharing your thoughts on your stay here with us. We appreciate your kind words! Our hotel offers free espresso and coffee for our guests, as well as premium coffee drinks in the restaurant. We apologize if either was not working during your stay. While our area is certainly no New York City, you would be... More 

Copenhagen, Denmark
Top Contributor
61 reviews 61 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed November 2, 2014

This hotel is the best choice, when you want to stay in the center of Allentown and want to be in walking distance to good restaurants and bars. The staff is really nice, very friendly, efficient and helpful and know their work. The room is big- even the standard room- quite and clean. Breakfast is a good deal. The bar... More 

Was this review helpful? Yes
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear Valued Guest, We are thrilled to hear you enjoyed your stay with us. We hope the next time you visit the US you come back to Allentown and stay with us again! We look forward to having you! More 

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