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Holiday Inn Express & Suites - W Tilghman Street

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5630 W Tilghman Street, Allentown, PA 18104-9385 (Formerly Best Western)
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Holiday Inn Express & Suites - W Tilghman Street
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Holiday Inn Express & Suites - W Tilghman Street
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42 Reviews from our TripAdvisor Community

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Traveler rating
    22
    12
    5
    1
    2
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23
3
Solo
0
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (9)
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Legnano, Italy
Level Contributor
82 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is not our first time staying here. However this time they didn't have the reservation correct. The room they assigned to us was a very nice one bedroom suite. I am traveling with my grandson so two beds was a must. They "worked" very had to find me a alternative room with two beds. I don't know what they... More 

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Lakewood, New Jersey
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The place was clean, recently redone, staff very friendly and helpful. The only small problem we had was, we came with 2 toddlers & they didn't have enough Pack N Plays for us, it seems like they only have 2 for the whole property wich to me seems a bit low.

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New Jersey
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've been to many Holiday Inn Express hotels over the years and this one tops them all. The beds are new and the rooms are spacious and nicely decorated. There are microwaves and fridges in rooms (even those which aren't suites). The public areas including the breakfast room and pool are welcoming. Despite the hotel being sold out on my... More 

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Baltimore, Maryland
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'm currently staying at this hotel and its pretty nice. The location is great and the grounds and hotel are well maintained. Kyle was working when we arrived and although there was a line to check in he didn't rush anyone. If a guest had a question he took the time to answer. The pool is small but the perfect... More 

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Plattsburgh
Level Contributor
105 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed one night on our way home from VA Beach. The room was large and beds a bit hard but bedding nice. There was a problem with an electrical receptacle not working that 'Kyle' from front desk came up and promptly solved the problem! Thanks Kyle for your quick response. Only one washcloth in the bathroom, otherwise all good.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites - W Tilghman Street, responded to this review

Dear Cathy B, Thank you for sharing your recent experience with us. It is great to hear that our convenient location suited your travel well. While I am pleased with your kind comments, I apologize for any shortfalls that may have caused you inconvenience. I have taken note of your comments and shared them with our internal departments to review... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Staff was friendly and knowledgeable about the area. Room was spacious and comfortable. Close enough to Shopping and Dining. 24 hour Diner right across the street. Within five minutes are several nice restaraunt and pubs. I stayed here when it was Comfort Inn it was okay I think Holiday Inn added several nice touches. The breakfast nook was adequate if... More 

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Gale S, Front Office Manager at Holiday Inn Express & Suites - W Tilghman Street, responded to this review

Dear BingoBa, It was such a pleasure having you my friend and we thank you very much for taking the time to review our Holiday Inn Express and Suites. We take great pride in efforts to accommodate all your needs, which makes it a delight to hear your kind words! We thank you much and hope to see you again... More 

Valley Stream, New York
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Nice hotel. Stay here with a family of 10 and we had a great time. The staff was friendly and knowledge about the reward system. The breakfast was a great and setup was very clean and many option to choose from. Nice stay for a short period of time

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Gale S, Front Office Manager at Holiday Inn Express & Suites - W Tilghman Street, responded to this review

Dear Deges2009, It was such a pleasure hearing you enjoyed your time with your family here at the Holiday Inn Express and Suites Allentown West. We love that breakfast supplied all of your needs ! From our family here at the hotel to yours personally we wish you a great summer and hope to see you sometime soon ! Front... More 

Clinton, Tennessee
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 29, 2015

We stayed at this Holiday Inn Express while traveling to Boston. Roadwork delayed our arrival to 1:15 am. The front desk receptionist was very friendly considering the hour and even took the time to show us the fitness room and breakfast area. The room was very clean and HUGE! We hated our stay was just one night! The bed was... More 

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Gale S, Front Office Manager at Holiday Inn Express & Suites - W Tilghman Street, responded to this review

Dear Debbie, Thank you very much for your classy review and 4 Star Rating of our Holiday Inn Express and Suites Allentown West. It was such a pleasure to hear you enjoyed our staffs comforting touch and the delighted you during your stay. We strive for what you felt and we certainly wish we can have you stay with us... More 

Florida
Level Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed June 19, 2015

Stayed here last week with family, the only thing that wasn't excellent about this hotel is when I read the reviews here and discovered others got chocolate chip cookies at checkin, we didn't! The staff was exceptionally polite and pleasant, the bedding was very comfortable, a cut above what we expected for a hotel in this price range, room nice... More 

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Gale S, Front Office Manager at Holiday Inn Express & Suites - W Tilghman Street, responded to this review

Dear WallyFL, It was an absolute pleasure having you stay with us and your kind words about our reputable staff our much obliged. We strive for perfection and reviews like yours keeps us on track with our heads held up. Next time your in town WallyFl we promise to have a cookie with your name on it ! Just call... More 

Maryland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 14, 2015

I stayed in this hotel for one night last week. I had to sign a statement when I arrived that I would not smoke in the room or I would be fined. No problem. I don't smoke. When we checked into our room (104) the smell of smoke was so strong in the room and bathroom. It smelled like a... More 

Was this review helpful? Yes 1
Gale S, General Manager at Holiday Inn Express & Suites - W Tilghman Street, responded to this review

Dear Brinker5, We are so sorry to here the status of your stay. As a 100% non-smoking facility we surely do apologize for any smoke that was detected on our premises. We can assure you this review and your experience will be a true training tool for as our staff as we move forward here. This has not been taken... More 

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