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Holiday Inn Express & Suites - W Tilghman Street

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5630 W Tilghman Street, Allentown, PA 18104-9385 (Formerly Best Western)
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Holiday Inn Express & Suites - W Tilghman Street
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30 Reviews from our TripAdvisor Community

Traveler rating
    20
    5
    3
    0
    2
See reviews for
14
3
Solo
0
6
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (9)
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Naperville, Illinois
Top Contributor
114 reviews 114 reviews
27 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Was a little irritated trying to find this place. The smart phone and GPS could not find this place. I finally allied and spoke to a lady from the front desk and she gave directions and also agreed that most people that are from out of town cannot find the hotel. The parking lot appears to be safe. The hotel... More 

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los angeles
Top Contributor
90 reviews 90 reviews
24 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

nice room size, comfortable bed, fridge, etc, clean bathroom, there was a nice breakfast for free included and free wifi also which was a plus. There is a pool which is good - just wish there was a hot tub!

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Red Lion, Pennsylvania
Top Contributor
92 reviews 92 reviews
15 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for one night this past weekend, no complaints. The place was very clean, large parking lot. The beds were comfortable. The indoor pool was a decent size. They offer a free breakfast that included everything, so very good value there as it is included in the price of the room. Would definitely stay again if up in Allentown.

Was this review helpful? Yes 1
Morristown, Tennessee
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This place was great! The bed was very comfortable, the room was clean and spacious with excellent décor. The service was excellent and they had an above average breakfast spread. I will stay here again the next time I pass through Allentown.

Was this review helpful? Yes 1
Legnano, Italy
Top Contributor
72 reviews 72 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 27, 2015

awe stayed here two nights. The rooms are very large and nicely appointed. The bed is comfortable and the internet access is very good. It was a good location from which explore Leigh County as it is at the intersection of 479, 22 and 75. It was very clean and comfortable. Breakfast was the standard for Holiday Inn Express. The... More 

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USA
Contributor
19 reviews 19 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed April 12, 2015 via mobile

We stayed at this hotel for one night. It was so easy to get to from the highway. The front desk staff were very courteous and the complimentary chocolate chip cookies were an added treat. Being members in the Holiday Inn Rewards Program we received a complimentary upgrade which was great. Also they had a sign that welcomed all Rewards... More 

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New York
Senior Reviewer
7 reviews 7 reviews
1 of 5 stars Reviewed April 8, 2015

I initially made the reservation when the hotel was under the name of 'Best Western.' I called to clarify the cancellation policy and learned at that time that the the hotel was now owned by 'Holiday Inn Express.' Well, the new management did not honor my cancellation request which was made the night before my reservation stay under the new... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites - W Tilghman Street, responded to this review

Dear KG10065, Thank you for your review regarding your recent stay at Holiday Inn Express and Suites Allentown West, PA. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing... More 

Swansboro, North Carolina
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 30, 2015

Booked this hotel for a weekend stay for family and friends coming in from out of town for family baby shower. While the gym area and the pool areas are small - they are ok. Would have been nice if there was a treadmill and a hot tub. Rooms are clean and breakfast was average. Breakfast room is small and... More 

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Kyle B, Front Office Manager at Holiday Inn Express & Suites - W Tilghman Street, responded to this review

Dear K M, We are deeply satisfied that your Overall Stay with us was a pleasant one. Our Holiday Inn Express & Suites Allentown West has much gratitude for you being with us. Reviews like your enable us to look into manner such as the Breakfast Seating arrangements. We are in close contact with our Maintenance department in regards to... More 

Ottawa
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2015

We have driven out of our way countless times to stay at this hotel. Although formerly part of the Best Western chain, they have succeeded in retaining the efficient, courteous, and helpful staff under their new Holiday Inn banner. It was evident from the time Kyle B. greeted us while ‘checking in’. Equally impressive was the consideration to accommodate those... More 

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Gale S, Front Office Manager at Holiday Inn Express & Suites - W Tilghman Street, responded to this review

Thank you curlerOttawa, It was an absolute delight having you stay with us and we deeply thank you for your kind and truthful words about our Holiday Inn Express and Suites. It is reviews like yours where we find a sincere amount of pride in our line of work and encourage greatness in all aspects of operation. Thank you again... More 

Pennsylvania
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 28, 2015

First time in this hotel. Stayed her after Neil Diamond concert at PPL Center in Allentown. I mentioned that it was my wife's 60th Birthday when I booked, but did not think anything else about it. When I checked us in after the Concert and my wife waited in the car, everything was ready and an easy check in process.... More 

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Gale S, General Manager at Holiday Inn Express & Suites - W Tilghman Street, responded to this review

Thank you very much for your review on our Holiday Inn Express and Suites Allentown West. I am absolutely delighted that you enjoyed your stay with us and how our staff was able to make your special night that much better. We truly thank you for your time and hope to see you sometime soon! More 

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