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All 27 Allentown hotels

Holiday Inn Express & Suites

3.0 of 5 Hotel   |   5630 W Tilghman Street, Allentown, PA 18104-9385 (Formerly Best Western)
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Ranked #3 of 27 Hotels in Allentown
A recent review
4 of 5 stars reviewed 6 days ago
52Boulder Paterson, New Jersey
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16 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paterson, New Jersey
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel make me felt at home. They did make making sure that you were very special at their hotel. The bathroom in our room is large and got a large counter space. Got microwaves, refrigerator and a coffee machine in the room without extra charges. Breakfast was outstanding, a lot of choices. Front desk staffs and the lady who... More 

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Gale S, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for your review, we are so pleased you enjoyed your stay with us. Thank you again More 

Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My daughters and I stayed here for one night. The hotel was clean, service at check in was great. The girls used the pool the next morning before we went hiking at Hawk Mountain. The room was very clean and comfortable. What made this particular HIE stand out was its better than average breakfast. The coffee was good, there was... More 

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Gale S, General Manager at Holiday Inn Express & Suites, responded to this review

I am so please you enjoyed your stay with us. The pool is a great place for the kids to enjoy before .enjoying our breafast . Our breakfast is a plus for families, we have such a variety of items for everyone. Thank you More 

Springfield
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We recently stayed at this motel and found the experience delightful. The desk and dining room staff Liz, Tony, and Tany were very helpful and friendly. We had a terrible experience at a nearby motel and the Holiday Inn was wonderful replacement. The room was graciously appointed and quite large as was the bathroom. We would highly recommend this motel... More 

Was this review helpful? Yes
Gale S, General Manager at Holiday Inn Express & Suites, responded to this review

Edward thank you for taking the time out of your day to write a review about our Hotel. We are so pleased you enjoyed our hotel and our staff. Please come back again soon. Thanks More 

Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 15, 2014

i had stayed in this hotel multiple times when it was a best Western, and although I never had any problems!! I think this now is a better hotel, my reasons the staff was always friendly before and that remains constant, what is noticeably different are the beds seem more comfortable (maybe new mattresses) and the breakfast was definitely better...more... More 

Was this review helpful? Yes
Gale S, General Manager at Holiday Inn Express & Suites, responded to this review

Miss Lori it is always a pleasure to see you at our hotel. I am glad you enjoyed the new beds and our breakfast. See you again soon I am sure. Thanks again More 

Auburn, Alabama
1 review
5 of 5 stars Reviewed November 14, 2014

I had stayed here on my way from Alabama to Rhode Island because I couldn't drive anymore. The gentleman at the Front Desk greeted me with open arms as soon as I walked in, I think his name was Matt S. He was gentle, nice critter that got us into our room with-in at most five (5) minutes. Room was... More 

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Gale S, General Manager at Holiday Inn Express & Suites, responded to this review

Bobby thanks for the kind words about our staff, and I hope on the next visit to Allentown you can visit with us again. Thanks again More 

Pittsburgh, Pennsylvania
2 reviews
5 of 5 stars Reviewed November 14, 2014

The place was recently renovated and boy does it pay off! I was here a year or 2 ago and it was alright. But this time around was amazing! The mattresses were so comfy! I didn't want to get out of bed! Breakfast was phenomenal....so much to choose from, my favorite being the cinnamon rolls of course! The staff was... More 

Was this review helpful? Yes
Gale S, General Manager at Holiday Inn Express & Suites, responded to this review

The new Holiday Inn Express Allentown West has come along way. We are so pleased you like the upgrades that were made. Please visit us again soon. More 

Philadelphia, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 13, 2014

Modern, Clean, comfortable & stylish. I stayed here on my way back home and my experience was excellent.The room was clean and had a good nights sleep.The front desk staff was very friendly.The Full Hot Breakfast was the best among all hotels. I shall definately come back.

Was this review helpful? Yes
Gale S, General Manager at Holiday Inn Express & Suites, responded to this review

Don thanks you for writing your review. I must agree with you on our new breakfast it is really good .I hope we will get to see you again on your next visit to Allentown.Thanks again More 

Fredericton, Canada
Top Contributor
53 reviews 53 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 13, 2014

This is a rebranded Holiday Inn Express which was formerly a Best Western Plus. It is fairly new and conveniently off of Highways 22 and 78 in Allentown. Receptionist was Tony and he was great to deal with, offering us twin Queens in a very comfortable and clean room. The breakfast was also very good with scrambled eggs, chicken sausages,... More 

Was this review helpful? Yes
Gale S, General Manager at Holiday Inn Express & Suites, responded to this review

Richard thank you for the review and the kind words about Tony, we are always please to know our staff is always here to help our guest. Thanks again More 

1 review
5 of 5 stars Reviewed November 11, 2014

Marvelous service from the time of my arrival up and until the time of my departure. Given the location of this establishment, I was very surprised to be welcomed by a very friendly staff and outstanding service. I've had my insecurities due to past experiences with other hotels I've stayed in mainly because of the cleanliness and service, but this... More 

Was this review helpful? Yes
Gale S, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for taking the time to review our hotel. We are pleased you enjoyed your stay with us. Thanks again. More 

Wilkes-Barre, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed November 11, 2014

Front desk were very friendly when we arrived, the cookies at the desk were a nice touch.We did enjoy our breakfast in the morning especially the pancakes. We will be staying here when we visit Allentown again

Was this review helpful? Yes
Gale S, Manager at Holiday Inn Express & Suites, responded to this review

Thank you have taking the time to write a review about the Holiday Inn Express& Suites Allentown/West. We're happy you enjoyed your stay and look forward to seeing you again. More 

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Additional Information about Holiday Inn Express & Suites

Address: 5630 W Tilghman Street, Allentown, PA 18104-9385 (Formerly Best Western)
Phone Number:
Location: United States > Pennsylvania > Allentown
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express & Suites 3*
Number of rooms: 77
Reservation Options:
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Also Known As:
Best Western Plus Allentown Inn And Suites Business Center
Best Western Plus Allentown Inn & Suites Business Hotel Allentown
Best Western Allentown Hotel
Allentown Best Western
Hotel Style:
#5 Business Hotel in Allentown

13 photos of this hotel

Management photos: Courtesy of the property manager

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