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All 26 Allentown hotels

BEST WESTERN PLUS Allentown Inn & Suites by Dorney Park

3.0 of 5 Hotel   |   5630 W Tilghman Street, Allentown, PA 18104-9385
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Ranked #9 of 26 hotels in Allentown
A recent review
5 of 5 stars reviewed 2 days ago
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247 people have reviewed this hotel

Traveler rating
    106
    66
    39
    19
    17
See reviews for
105
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42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 days ago NEW

We travel between Asheville, NC and Passaic 4-5 times a year. We stay many times coming and going. Always a good experience. Why did they put a huge non-functional table in the breakfast room. The room has always been on the verge of inadequate.

Review collected in partnership with Best Western

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Syracuse, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Pleasant looking lobby. Nice room, mattresses were very thin and hard. Pool was on the small side, but kids still enjoyed it. A small bit of mold in the bathroom shower. Great hotel for the price. Staff very friendly.

Was this review helpful? Yes
Eliza C, Director of Sales at BEST WESTERN PLUS Allentown Inn & Suites by Dorney Park, responded to this review

Our entire staff would like to thank you for your recent stay and positive review. Here at the Best Western PLUS Allentown Inn & Suites, we strive to provide the best customer service and guest satisfaction possible. We are thrilled our property offered everything you needed while you stayed here. Thank you for noting our friendly staff. We are looking... More

Boston, United States
1 review
1 of 5 stars Reviewed 6 days ago NEW

Don't arrive late at this place....the guy with the dread locks working the front desk will be sleeping in the back room...he won't answer the phone, he won't even check you in...but he will get his sleep. Totally unacceptable customer service...I don't care if it was late...I will never ever take my family back to this place.

Review collected in partnership with Best Western

Was this review helpful? Yes
Grayslake, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel has been renovated and it certainly shows. The rooms are clean, modern and well maintained. The onsite restaurant was delicious. While the heater fan was a little noisy, I enjoyed an excellent night's sleep. Still too cold outside for the outdoor pool to be in operation, though the area for it looks nice. For breakfast, this is one... More

Was this review helpful? Yes
Eliza C, Director of Sales at BEST WESTERN PLUS Allentown Inn & Suites by Dorney Park, responded to this review

Dear Guest, Thank you for taking the time to write a review of the Best Western Plus Allentown Inn and Suites by Dorney Park. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you... More

Rochester, United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Beautiful hotel but beds are rock hard. Service was great, place is very clean, breakfast was very good and plenty to eat. Wifi connection was great and so was tv. Everything was great but the beds! Will not stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Eliza C, Director of Sales at BEST WESTERN PLUS Allentown Inn & Suites by Dorney Park, responded to this review

Dear Guest, Thank you for taking the time to write a review about the Best Western Plus Allentown Inn and Suites by Dorney Park. We are very happy to hear that you found our hotel to be beautiful along with providing clean rooms and great service. We hope to see you again in the future! More

Philadelphia, Pennsylvania
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Whatever happened to customer service? From what I remember, the hotel was just ok. Room was affordable and comfortable enough; nice to have a mini-fridge and microwave. I left a generous tip the first night with a note asking for an extra towel. Maid took money and left only 3 towels for 4 people; toiletries were not replenished at all.... More

Was this review helpful? Yes
Eliza C, Director of Sales at BEST WESTERN PLUS Allentown Inn & Suites by Dorney Park, responded to this review

Dear Guest, Everyone here at the Best Western PLUS Allentown Inn & Suites would like to thank you for your recent stay. We are glad you spent the night with us and enjoyed our location & rooms! All of our rooms are equipped with a refrigerator and microwave which provides a convenience for all travelers alike. I personally would like... More

Allentown, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The rooms were clean and up to date, not out of date like some hotels. The staff was friendly and helpful. Breakfast is included and it was a quality breakfast. For the price it was well worth it, I would definitely stay again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Eliza C, Director of Sales at BEST WESTERN PLUS Allentown Inn & Suites by Dorney Park, responded to this review

I would like to thank you for your recent heart felt comments about your stay here at the Best Western PLUS Allentown Inn & Suites. My entire staff is thoroughly excited that we exceeded your expectations. The staff here at the Best Western PLUS strives to always provide the best accommodations possible for each and every one of our valued... More

Long Island NY
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We weren't expecting much from a best western but this was a lot nicer than most. More like a Marriott or holiday inn. New carpets, recently furnished room, good-enough free breakfast. Fast internet, nice TV. Good fitness facilities. Outside area could use a bit more attention to sweep cigarette butts but not a big deal. If stay here again.

Was this review helpful? Yes 2
Eliza C, Director of Sales at BEST WESTERN PLUS Allentown Inn & Suites by Dorney Park, responded to this review

Dear Guest, Thank you for taking the time to write a nice review of the Best Western Plus Allentown Inn and Suites by Dorney Park. We are pleased to hear that you were able to take advantage of some of our amenities including our complimentary hot breakfast and free high speed WiFi internet. We look forward towards seeing you again... More

Norfolk, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First off I just want to say that I never write a review for hotel but I was very pleased with my stay and felt that this hotel needed to be praised. I booked two queen beds and when I arrived I learned I was upgraded to the family suite. The family suite was wonderful. The décor was beautiful, the... More

Was this review helpful? Yes 2
Eliza C, Director of Sales at BEST WESTERN PLUS Allentown Inn & Suites by Dorney Park, responded to this review

Dear Guest, Thank you for your recent stay with our property and positive review. We here at the Best Western PLUS Allentown Inn & Suites strive to provide the best service and accommodations possible. We are glad you enjoyed our family suite here at the property and full hot breakfast we provide every morning to each and every guest. Our... More

Waterdown, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here to see DCI's Eastern Classic. Great spot, clean hotel, great staff. Easy check-in process. Handy hot breakfast.. Overall a great short term stay hotel for the money. Will be staying here again when coming for DCI.

Was this review helpful? Yes 1
Eliza C, Director of Sales at BEST WESTERN PLUS Allentown Inn & Suites by Dorney Park, responded to this review

Dear Guest, Thank you for taking the time to write a review. We always appreciate hearing guests' feedback, and use it to better our property for the benefit of future travelers. I'm glad to hear that you had a pleasant stay with us, and especially that you found our staff to be exceptional. Customer service is one of our highest... More

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Additional Information about BEST WESTERN PLUS Allentown Inn & Suites by Dorney Park

Also Known As:
Best Western Plus Allentown Inn & Suites Business Hotel
Best Western Plus Allentown Inn And Suites Business Center
Best Western Plus Allentown Inn & Suites Business Hotel Allentown
Best Western Allentown Hotel
Best Western Allentown
Allentown Best Western
Address: 5630 W Tilghman Street, Allentown, PA 18104-9385
Phone Number:
Location: United States > Pennsylvania > Allentown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Allentown
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Allentown Inn & Suites by Dorney Park 3*
Official Description (provided by the hotel):
Great location and outstanding guest service is the best way to describe The Best Western Plus Allentown Inn & Suites by Dorney Park in Pennsylvania. Our staff provides a stress-free stay and are dedicated to helping you with all your tourist and accommodation needs as well as ensuring you have a great time in Allentown, Pennsylvania. Please do not hesitate and book today! We look forward to seeing you soon! ... more   less 
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