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Staybridge Suites Allentown West

3.0 of 5
327c Star Road, Allentown, PA 18106
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Staybridge Suites Allentown West
Ranked #6 of 27 hotels in Allentown
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78 reviews from our community

    Trip type
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    1
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Charlotteville, VA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 8, 2012

Staybridge Allentown West has been our stopover now since they opened. This trip, when we stayed twice, confirmed our fears that it is slipping in quality. We noticed all the furniture looks worn. A chair in the suite had a broken leg. The pull out couch mattress is thin, extremely uncomfortable. The TV had many channels with no sound. There... More

See 3 more reviews by Schip for Allentown
Baltimore, Maryland
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 12, 2012

We stayed 2 nights, 1 bedroom suite with 2 queen beds and a pull out.. The beds were a bit hard .. however, the room was clean and towels plentiful. The pull out couch needs to be replaced.. it is old and the mattress is so thin that it is as if it is not even there... The continental breakfast... More

See 3 more reviews by RaaAL for Allentown
Florence, New Jersey
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 1, 2012

So I book this hotel becouse I am a long time Customer Of The Staybridge Suite Hotel Chain. When I walked in It smelled like a Old dirty hotel. The Chair that you would sit on at the front desk was suspect. I booked two rooms so I walked into the first one, Smell hit me at the door, the... More

IHGCare, Guest Relations Manager at Staybridge Suites Allentown West, responded to this review
August 16, 2012

Dear Leola29, We certainly appreciate you taking the time to bring this matter to our attention. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details regarding your experience, so we have... More

Newark, Delaware
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed June 26, 2012

This past weekend we celebrated a family birthday and met extended family members in Allentown (a halfway point). We ended up here since most other hotels were booked. What a pleasant happenstance. The staff was incredibly helpful and even participated in a "birthday rouse" to make sure the birthday girl was indeed surprised. The rooms were clean, well organized, and... More

Woodbine, New Jersey
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 6, 2012

Booked this property for an overnight on a girls only road trip. When booked the website said 2 queen beds but upon printing receipt it said 2 doubles and room had two doubles (small ones at that). room was clean but bathroom is very very small and the wallpaper was damp and peeling next to the shower. Breakfast was not... More

IHGCare, Guest Relations Manager at Staybridge Suites Allentown West, responded to this review
June 18, 2012

Dear leeleetof, Thank you for taking the time to write your review. I do apologize for any inconvenience that you have experienced. We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome. We appreciate the feedback that we receive as this is crucial for us to improve the products & services that... More

allentown pa
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 4, 2012

We recently relocated to Allentown PA from Seattle WA. Corporate housing for my husband's company put us up in Staybridge Suites - Allentown West. We were there for 7 weeks and the people, service, convenience, cleanliness - absolutely everything was terrific. We were there during "tax time" and I had a million documents to be copied, faxed or mailed. We... More

Oneonta, New York
Top Contributor
63 reviews 63 reviews
5 hotel reviews
Reviews in 27 cities Reviews in 27 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 30, 2012

We stayed for two nights. There were some cosmetic problems within the room that could be repaired without much effort. On the last day we had no internet connection. As we were leaving I noticed a teenager eating breakfast in the dining area with no shirt on? Also you get no room service on weekends unless you request it? The... More

See 2 more reviews by WBevanW for Allentown
IHGCare, Guest Relations Manager at Staybridge Suites Allentown West, responded to this review
June 18, 2012

Dear WBevanW, Thank you for your recent stay, and providing feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received accommodations that were unacceptable. We hope you give us a chance in the future to show you how great our hotel is. Sincerely, Ben J Case Manager IHG Care More

Meredith, New Hampshire
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 24, 2012

I was only here for one night, but would come back here. It is conveniently located. The full kitchen can save you tons of money on vacation or on business. Three nights a week there is some kind of reception with things like hot dogs and burgers and beer and soda. The reception area is like a big living room... More

Staybridge327, Front Office Manager at Staybridge Suites Allentown West, responded to this review
April 23, 2012

We are glad you enjoyed your stay and appreciate you taking the time to review our hotel. Like you said, our "Social" that we have 3 nights a week, on Tue, Wed & Thu, is a great way to meet new people and enjoy a drink and some food. We look forward to you staying with us again and hopefully... More

Pittsburgh
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 17, 2012

This is definitely a business hotel. The hotel is right off the highway so that is very convenient. The parking lot had a lot of spaces (even though it shared it's lot with another hotel). Now the bad part. Bags of beer in the halls. People were cooking in their rooms and bringing the food into the lobby dinning area... More

IHGCare, ihgcare at Staybridge Suites Allentown West, responded to this review
April 12, 2012

Dear Shopkins1994, Thank you for your review of your stay at our hotel. I am sorry you did not find our hotel to your liking. All of our reviews are evaluated by management, and your review is no exception. We strive to provide the best guest experience possible, and will use some of the feedback you’ve provided to further improve... More

Seattle, Washington
Top Contributor
77 reviews 77 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed February 29, 2012

Room was well-equipped, beds comfortable, kitchen amenities (stovetop, microwave, full refrigerator/freezer) very good, bathroom adequate. Breakfast makes up in quantity for what it lacks in quality; dinner of chicken fingers and fries must be an acquired taste. Room 310 is above the laundry facilities, so our room shook (literally) with a noise like a semitrailer parked outside the (third story)... More

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Additional Information about Staybridge Suites Allentown West

Also Known As:
Staybridge Suites Allentown West Hotel Allentown
Staybridge Suites Allentown West Hotel
Staybridge Suites Allentown
Allentown Staybridge Suites
Address: 327c Star Road, Allentown, PA 18106
Phone Number:
Region: United States > Pennsylvania > Allentown
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
#7 Family Hotels in Allentown
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
INDOOR POOL AND SPA CLOSED UNTIL MARCH 31ST, 2013 Get Comfortable at the Staybridge Suites Hotel Allentown West. The Staybridge Suites Allentown West hotel is a member of the IHG family of brands which includes InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn and Candlewood Suites. The Staybridge Suites Hotel is centrally located at I-78 and Route 100, minutes from downtown, the ABE Allentown Airport & Lehigh Valley Real estate districts. Our location offers easy access to Air Products, Olympus, Lutron Electronics, Coca-Cola, Fischer & Lehigh Cement, Lehigh Valley Industrial Parks, Iron Run Corporate Park, Stabler Center and the new Coca Cola Park Iron Pigs Stadium. We are minutes from Kutztown and Lehigh Universities, Cedar Crest College, Lehigh Valley Mall, Bear Creek Ski area and just 5 minutes from Dorney Park and Wildwater Kingdom. The Staybridge Suites Hotel offers apartment-like suites with all of the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel (fee) offers studio, one-bedroom and two-bedroom/two-bathroom apartment-like suites featuring fully-equipped kitchens, spacious living and work areas, TV with HBO, free wired and wireless Internet and direct dial phones with personalized voice mail. Other features include a 24-hour business center with free Internet access, print/fax/copy capabilities, free laundry facilities, fitness center, indoor pool, courtyard with grills, and free deluxe breakfast buffet. ... more   less 
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