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All 27 Allentown hotels

Staybridge Suites Allentown West

3.0 of 5 Hotel   |   327c Star Road, Allentown, PA 18106
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Ranked #7 of 27 Hotels in Allentown
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
Onaplane south south south Florida
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113 reviews from our community

Traveler rating
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    31
    15
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47
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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south south south Florida
Contributor
16 reviews 16 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Really enjoyed my stay at Staybridge on the way to NYC. The hotel was clean and the staff was more than polite, helpful and professional! The breakfast , however, was amazing. Cantaloupe,pineapple,grapes not to mention the apples and bananas were on the breakfast bar. Bacon as well as eggs and breads, pastries, cereals.... You name it .Oh, and the best... More

Was this review helpful? Yes
Staybridge327, Front Office Manager at Staybridge Suites Allentown West, responded to this review

Thank you so much for your amazing review. We are so glad your enjoyed all the fresh items provided on the breakfast buffet. I will share this great review with the staff and we look forward to your next trip. More

New Jersey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed several times this hotel near our daughter's college. It is not fancy, but the room is quite large and does what we need it to do. The small living room with the extra bed and the kitchenette can be quite useful when you need them. We are more than happy with this hotel given its very reasonable... More

Was this review helpful? Yes
Staybridge327, Front Office Manager at Staybridge Suites Allentown West, responded to this review

We are so glad you enjoyed your stay with us, and we appreciate you choosing our hotel. Glad to see that our accommodations and amenities met your needs, and that we were conveniently located for you. It's our pleasure having you as our guest, and we look forward to welcoming you back. More

Armonk, New York
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

So we asked for maid service which they call "lite touch". After coming back late Saturday nite, staybridge's "lite touch" service left breakfast plates with food on them on the kitchen counter, left dirty plates in the sink, soap wrapper in the shower. I was lucky they gave us one extra shampoo! You get the feeling they are scrimping and... More

Was this review helpful? Yes
Staybridge327, Front Office Manager at Staybridge Suites Allentown West, responded to this review

Thank you for your review of your recent stay with us at Staybridge Suites. I am sorry to hear that our light touch service we provide was not what you expected. I am glad you enjoyed the friendliness of the ladies in the morning, I will be sure to pass on your kind words to them. Thank you again, and... More

Poughkeepsie, New York
Contributor
17 reviews 17 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I'd never heard of Staybridge suites before, I guess they are a smaller chain. This location was chosen due to it having the best price for a suite style hotel in the Allentown area and the great reviews. This hotel was everything promised. We stayed in a one bedroom suite and it was spacious and comfortable. The free breakfast was... More

Was this review helpful? Yes
Staybridge327, Front Office Manager at Staybridge Suites Allentown West, responded to this review

Thank you for such a great review. I'm glad you enjoyed everything the Staybridge has to offer including the spaciousness of our suites and the free breakfast. We look forward to welcoming you back in the future when you are in the Allentown area. More

Middletown, Delaware
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 15, 2014

We were not expecting the accommodations we encountered. From the moment we walked in the lobby, we were greeted by a wonderful, friendly desk clerk. The fireplace separating the lobby from the sitting/eating area was a nice touch. When we got to the room, I think we were expecting the typical two bed, long room, non friendly, cold room. Instead,... More

Was this review helpful? Yes
Staybridge327, Front Office Manager at Staybridge Suites Allentown West, responded to this review

What a fantastic review! Many thanks for the great comments, and we appreciate you choosing our hotel. We all work hard to provide the best experience possible for our guests, and reviews such as yours let us know we're on the right track. More

Altavista, Virginia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 30, 2014 via mobile

Long trip, had to stay somewhere in Allentown...went to my tripadvisor which gave this hotel a very high rating, so why not? It was clean, large, well appointed, nicely laid out, within walking distance of some great places to eat...EXACTLY what we needed after a day on the road!

Was this review helpful? Yes 1
Staybridge327, Front Office Manager at Staybridge Suites Allentown West, responded to this review

What a great review! We're so glad you enjoyed your stay with us, and we always love hearing from our guests! I'm glad to see that your stay was a pleasant one, and that our accommodations and amenities met your needs. More

Bowie, Maryland
Top Contributor
218 reviews 218 reviews
70 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed September 21, 2014

Stayed on IHG rewards points and the night auditor gave me an upgrade to a 1-bedroom suite, which was very nice since I had my two kids with me for a 3-night stay. The free full breakfast available each morning never gets old, and I really appreciated the friendliness of the FD staff... several of whom were helpful on assisting... More

Was this review helpful? Yes
Staybridge327, Front Office Manager at Staybridge Suites Allentown West, responded to this review

Thank you for such a great review. We take a lot of pride in providing outstanding guest service, and I'm delighted to see that out efforts helped make your stay an enjoyable one. Reviews such as yours are always rewarding, and we're delighted you enjoyed your stay with us. More

New York, NY
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 6, 2014 via mobile

Stayed three nights over the Labor Day weekend. The desk staff, Joseph, Amanda and Donna, were very helpful and knowledgable about the area. Staff is the best aspect of this property. Homewood Suites was booked so my daughter, girlfriend and I gave this chain a try. It is less cheerful and more worn down than most Homewood Suites. The hotel... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Staybridge Suites Allentown West, responded to this review

Dear Immpro, Thank you for your feedback of our hotel. I am delighted to read that you appreciate the service you received during check in. I have also noted your concerns on a few issues that you have faced during your stay particularly with the policy regarding housekeeping service. Your comments is very important and please rest assured that it... More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 3, 2014

We spent two nights at this hotel located for convenience rather than appealing location. First impressions were fine, the lady at the front desk was friendly & helpful & our room was clean. The bed however was small, particularly by American standards but the rest of the room functioned adequately, although our room received no housekeeping service. Our biggest reservation... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Staybridge Suites Allentown West, responded to this review

Dear SaraSilvertoes, Thank you for taking the time to post a review of our property. We are glad you liked the service you received from our staff. We would like to apologize for the shortfalls you have experienced and any inconvenience you may have encountered that did not live up to your expectations. Your feedback is very important to us... More

Pittsburgh, Pennsylvania
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed August 19, 2014

Stayed here in January. Smell of POT permeated 1st floor. POT not legal in PA, but apparently in this hotel. Couldn't use Guest Laundry as husekeeping had commandeered the machines to do their personal laundry. P.M. light refreshmrnts ere exactly that, LIGHT. Main emphasis were on the Beer and Wine, age wasn't checked, served anyone. Staff did not seem to... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Staybridge Suites Allentown West, responded to this review

Dear MaggieMay437, Thank you for your stay and for taking the time to share your experience online. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. We are very sorry the level of service you received during your stay... More

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Additional Information about Staybridge Suites Allentown West

Address: 327c Star Road, Allentown, PA 18106
Phone Number:
Location: United States > Pennsylvania > Allentown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Allentown West 3*
Number of rooms: 83
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Also Known As:
Staybridge Suites Allentown West Hotel Allentown
Allentown Staybridge Suites

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