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Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area

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3620 Hamilton Boulevard, Allentown, PA 18103
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Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area
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Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area
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196 reviews from our community

Traveler rating
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    9
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33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando
Top Contributor
161 reviews 161 reviews
109 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here for three nights with the family. The hotel has recently been renovated. Standard Holiday Inn Express with decent rooms. Service was fine. Plenty of chain restaurants close by. Directly across the street from the theme park. Standard free breakfast was as expected.

Was this review helpful? Yes
Claudia S, Guest Services Supervisor at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

Dear Valued Guest, Thank you so much for taking the time to review our hotel...we appreciate it! Our staff works hard to make sure our guest are comfortable and leave happy! We hope the next time you are in town you come back to pay us a visit! Hope you have a wonderful Memorial holiday! Best Regards, Jakisha Gonzalez More 

Ewing NJ
Top Contributor
121 reviews 121 reviews
22 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Typical Holiday Inn experience. Started with a friendly greeting, then onto a clean room, and a decent breakfast in the morning. The stand out was the pillows. Great great location for a Dorney park visit. They cater to families, looking forward to returning.

Was this review helpful? Yes
Claudia S, Guest Services Supervisor at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

Dear Valued Guest, Thank you so much for this kind review you left here for our hotel. Our staff work hard to ensure our guests are taken care of. Thank you for recognizing us on this 4 star review. We hope to see you again in the future! Best regards, Jakisha Gonzalez More 

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago

I booked this room for a one night trip and thought I was getting a pretty good deal. It was great at first friendly staff and when we first walked into the room it looked fairly decent. However, the AC in the room did not cool down the room at all and we had it on full blast the whole... More 

Was this review helpful? Yes
Claudia S, Guest Services Supervisor at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

Dear Valued Guest, First let me apologize for the troubles sought during your visit, as we are extremely sorry. This is not something that happens often and we are taking the necessary actions to make sure everything is properly functioning. We strive to meet our guests expectations and we apologize that yours were not met. We hope you will give... More 

Newmarket, Canada
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Holiday Inn Express in Allentown at the start of May, and had a good experience. The room was clean, the staff were polite and pleasant, and the complimentary breakfast was quite good. Great water pressure from the shower - don't ever change it! The air conditioning unit in the room worked, but was perhaps a little... More 

Was this review helpful? Yes
Claudia S, General Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

Dear Valued Guest, Thank you very much for your kind words in regards to our hotel. It is reviews like yours where we catch the true pleasure in what we strive for. We are thrilled your expectations were met during your stay and we look forward to your next visit! Hope you have a Wonderful Day Best Regards, Kisha Gonzalez More 

New Woodstock, New York
1 review
5 of 5 stars Reviewed April 2, 2015

My family had car trouble on the way down to warmer climes. We needed a place to stay while our vehicle was being repaired. We needed additional help with our travel party that Aja was able to accommodate for my family! The room we were giving was exactly what we needed and very nice. Were are very grateful to her... More 

Was this review helpful? Yes
Joseph F, General Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

Dear Ron, Thank you for sharing your feedback, we hope that you arrived to your destination without much further delay. We are happy that we had the opportunity to show you our hotel and for Aja to offer you her exceptional customer service. We hope that when you are on your way through the area again you do in fact... More 

New Columbia, Pennsylvania
2 reviews
5 of 5 stars Reviewed April 2, 2015

Edwin, the clerk on duty, was extremely helpful as well as courteous. He made my stay comfortable and trouble free. He did the same for me the last time I stayed here as well. I consider him an asset to the hotel.

Was this review helpful? Yes
Joseph F, General Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

Hi David, I wanted to take a moment to thank your for sharing your experience with fellow travelers and for recognizing Edwin. Edwin is just another one of our team members that tries his best to deliver great customer service. I have shared your comments with the team and specifically Edwin and he wanted me to thank you! On behalf... More 

United States
Top Contributor
66 reviews 66 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 23, 2015

Stayed in Allentown while visiting the 9 vineyards on the Lehigh Valley Wine Trail. Off season for the Dorney Park area so the hotel was quiet and relaxed. Bed was comfortable and the room clean and adequate. The staff was pleasant and attentive. We used frequent stay points to book with no problem. Lovely exercise room with treadmills and weight... More 

Was this review helpful? Yes
Joseph F, Front Office Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

Dear Valued Guest, Thank you so much for your warm comments our staff tries hard to make our guest feel comfortable and welcomed. We are thankful that you chose our hotel to redeem your IHG Rewards Club points. We will like to apologize for the inconvenience of the fire alarms going off rest assured all is well and everyone is... More 

1 review
5 of 5 stars Reviewed March 20, 2015

I had a great experienced stay, clean room, fresh air, very quiet, the staff have great customer service skills, to accommodate you, Kisha was awesome provided me information of local things to do on my spare time, great restaurants, shopping centers. I would definitely stay at the Holiday Inn Express again. I want to thank Joe the manager for your... More 

Was this review helpful? Yes
Joseph F, Front Office Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

Dear Jimmy, Thank you for your great review we truly appreciate that you took the time to compliment our hotel and staff. I know our staff tries hard to provide great service to our guest! We are please to hear that you enjoyed your stay. We hope to see you again and thank you for your business. Sincerely, More 

Folsom, California
1 review
4 of 5 stars Reviewed March 15, 2015

My room was clean, quiet & comfortable, & a great value for the nightly room rate. Keeping rooms clean is not that hard, but having friendly, helpful & customer focused staff is hard. The staff here is just all that & more. In particular, Kisha helped me locate quality services around Allentown to get my supplies, including groceries, restaurants, electronics,... More 

Was this review helpful? Yes
Joseph F, General Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

Dear Philip, Thank you so much for your kind words. We are delighted to hear that you enjoyed your stay and will return when in the area. Our staff tries hard to separate ourselves from the competition and exceed our guest's expectations. We hope that you visit us soon and maybe even return in the summer to enjoy an event... More 

New York City, New York
Top Contributor
70 reviews 70 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 27, 2015

Last week I reviewed the Comfort Inn and Suites across from Dorney Park in Allentown and concluded that there must be a better place to stay. The Holiday Inn Express is significantly better and it is right next door. 1st, it is less money vs. the Comfort Inn. The room I stayed in had newer carpet, etc., was clean and... More 

Was this review helpful? Yes 1
Joseph F, General Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

Dear Valued Guests, We are so glad to hear that you enjoyed your stay with us and we hope to see you again. I will share your comments with the team as I am certain they will be happy to hear it.... Thank you again, Sincerely, More 

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