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Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area

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3620 Hamilton Boulevard, Allentown, PA 18103
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Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area
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Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area
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192 reviews from our community

Traveler rating
    89
    58
    26
    10
    9
See reviews for
82
33
7
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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New Woodstock, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

My family had car trouble on the way down to warmer climes. We needed a place to stay while our vehicle was being repaired. We needed additional help with our travel party that Aja was able to accommodate for my family! The room we were giving was exactly what we needed and very nice. Were are very grateful to her... More 

Was this review helpful? Yes
Joseph F, General Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

Dear Ron, Thank you for sharing your feedback, we hope that you arrived to your destination without much further delay. We are happy that we had the opportunity to show you our hotel and for Aja to offer you her exceptional customer service. We hope that when you are on your way through the area again you do in fact... More 

New Columbia, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

Edwin, the clerk on duty, was extremely helpful as well as courteous. He made my stay comfortable and trouble free. He did the same for me the last time I stayed here as well. I consider him an asset to the hotel.

Was this review helpful? Yes
Joseph F, General Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

Hi David, I wanted to take a moment to thank your for sharing your experience with fellow travelers and for recognizing Edwin. Edwin is just another one of our team members that tries his best to deliver great customer service. I have shared your comments with the team and specifically Edwin and he wanted me to thank you! On behalf... More 

United States
Top Contributor
65 reviews 65 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed in Allentown while visiting the 9 vineyards on the Lehigh Valley Wine Trail. Off season for the Dorney Park area so the hotel was quiet and relaxed. Bed was comfortable and the room clean and adequate. The staff was pleasant and attentive. We used frequent stay points to book with no problem. Lovely exercise room with treadmills and weight... More 

Was this review helpful? Yes
Joseph F, Front Office Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

Dear Valued Guest, Thank you so much for your warm comments our staff tries hard to make our guest feel comfortable and welcomed. We are thankful that you chose our hotel to redeem your IHG Rewards Club points. We will like to apologize for the inconvenience of the fire alarms going off rest assured all is well and everyone is... More 

1 review
5 of 5 stars Reviewed March 20, 2015

I had a great experienced stay, clean room, fresh air, very quiet, the staff have great customer service skills, to accommodate you, Kisha was awesome provided me information of local things to do on my spare time, great restaurants, shopping centers. I would definitely stay at the Holiday Inn Express again. I want to thank Joe the manager for your... More 

Was this review helpful? Yes
Joseph F, Front Office Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

Dear Jimmy, Thank you for your great review we truly appreciate that you took the time to compliment our hotel and staff. I know our staff tries hard to provide great service to our guest! We are please to hear that you enjoyed your stay. We hope to see you again and thank you for your business. Sincerely, More 

Folsom, California
1 review
4 of 5 stars Reviewed March 15, 2015

My room was clean, quiet & comfortable, & a great value for the nightly room rate. Keeping rooms clean is not that hard, but having friendly, helpful & customer focused staff is hard. The staff here is just all that & more. In particular, Kisha helped me locate quality services around Allentown to get my supplies, including groceries, restaurants, electronics,... More 

Was this review helpful? Yes
Joseph F, General Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

Dear Philip, Thank you so much for your kind words. We are delighted to hear that you enjoyed your stay and will return when in the area. Our staff tries hard to separate ourselves from the competition and exceed our guest's expectations. We hope that you visit us soon and maybe even return in the summer to enjoy an event... More 

New York City, New York
Top Contributor
70 reviews 70 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 27, 2015

Last week I reviewed the Comfort Inn and Suites across from Dorney Park in Allentown and concluded that there must be a better place to stay. The Holiday Inn Express is significantly better and it is right next door. 1st, it is less money vs. the Comfort Inn. The room I stayed in had newer carpet, etc., was clean and... More 

Was this review helpful? Yes 1
Joseph F, General Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

Dear Valued Guests, We are so glad to hear that you enjoyed your stay with us and we hope to see you again. I will share your comments with the team as I am certain they will be happy to hear it.... Thank you again, Sincerely, More 

1 review
5 of 5 stars Reviewed February 26, 2015

Staff is the greatest, rooms always spotless,breakfast well worth it. We come once or twice in the summer for Dorney Park and the same in winter for work. Summer is great and winter when it snows they accuately clean your car off, When you put this together and use IHG points can't beat it. Aja and Nicole at front desk... More 

Was this review helpful? Yes
Joseph F, General Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

Dear Value Guest, We will like to thank you for taking the time out to give us such a great review. Thank you for recognizing Aja and Nicole, as well as: our Maintenance Engineer and General Manager for personally cleaning off the cars in our parking lot following the storm. We hope that we have the opportunity to once again... More 

New York, NY
Reviewer
5 reviews 5 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 25, 2015

In its price point (and even beyond) this is a great hotel. Room was comfortable, clean, and big. The breakfast buffet was excellent with genuinely good and tasty food (and lots of it--you get both quantity and quality, which never happens). The staff was really a standout. I travel a lot and I don't think I've ever seen such a... More 

Was this review helpful? Yes
Joseph F, General Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

Dear Value Guest, Thank you so much for taking your time to write the review. Your comments are very kind and will be shared with the team. I know our staff members take pride in their responsibility to deliver on the IHG promise to " Create great hotels that guest love". We cannot ask for a better review or better... More 

Paramus, New Jersey
1 review
5 of 5 stars Reviewed February 17, 2015

Woke up to 3 inches of snow and to find out that the hotel cleaned off everyone's cars I have never had this happen before and I travel weekly for work. What amazing customer service all the way around. Pleasant front desk staff. Highly recommend this hotel

Was this review helpful? Yes
Joseph F, General Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

Dear Valued Guest, We are so glad that you enjoyed your stay with us! Exceeding our guest's expectations is our goal and it sounds like we have done so. We hope this memorable experience will be enough to have you think about returning the next time you visit our area. Thank you for providing us with your feedback and sharing... More 

Boston, MA
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 5, 2015

We arrived late Saturday evening. We had spent the day antique hunting in the area and lost track of time. Upon arrival we were greeted by the receptionist who was expecting us. We were the last reservation of the day that didn't check in yet. Of course, fresh hot coffee and the signature chocolate chip cookies were there waiting for... More 

Was this review helpful? Yes
Joseph F, General Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

Dear Morty14, Thank you so much for the great review! We appreciate the feedback and I will share this review with the staff. It will let them know that their hard work paid off and reinforce the service we strive to provide on a daily basis. Return during the summer and visit the amusement park just across the street, the... More 

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