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All 26 Allentown hotels

Holiday Inn Express Hotel & Suites Allentown

2.5 of 5 Motel   |   3620 Hamilton Boulevard, Allentown, PA 18103
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Ranked #8 of 26 hotels in Allentown
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
Joseph S Cleveland, United States
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150 people have reviewed this hotel

Traveler rating
    72
    42
    20
    7
    9
See reviews for
72
27
4
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Cleveland, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Fourteen of us stayed two days. Age range 9 months to 65 years old. Rooms clean and comfortable. Cleaning staff asked what services for each room, cleaned the rooms , then asked again if they satisfied our request. This is a taste of the "Ritz" employee attitude.

Was this review helpful? Yes
Jersey City, New Jersey, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Room is too small to be called a suite. The bed was horrible and the smell of smoke in my nonsmoking suite was really unpleasant. I felt like I was staying in a Cheap motel. I will never stay in this particular express and suites. On the other side. Staff was nice and the location is not bad.

Was this review helpful? Yes
dpguestrep, Front Office Manager at Holiday Inn Express Hotel & Suites Allentown, responded to this review

Dear Valued Guest, I would like to thank you for taking the time to offer us your feedback. We will use this feedback in order to enhance our services for future guests. We apologize that we did in fact fall short in some areas of your stay. We hope that you will give us another chance in the future. Best... More

Jacksonville, Florida
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed February 21, 2014

I had the pleasure of meeting the manager of the hotel... "Joe" he was very hospitable and told me all about the area... I will be staying here again and referring it to my business partners... IT WAS A GREAT TRIP!

Was this review helpful? Yes
Joseph F, General Manager at Holiday Inn Express Hotel & Suites Allentown, responded to this review

Dear Guest, Thank you for your kind words. I know you’re busy and your taking the time to post a positive comment is greatly appreciated. We look forward to your return. Sincerely, More

Philadelphia, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 7, 2014

I stayed here for one night for business purposes and it was an excellent stay. Just a very good room that was overall clean, with friendly front desk receptionist. No noise that I could detect. Good shower and bed. Overall a solid convenient choice.

Was this review helpful? Yes
dpguestrep, Front Office Manager at Holiday Inn Express Hotel & Suites Allentown, responded to this review

Dear Valued Guest, Thank you for your positive feedback! I will pass this on to our Front Desk staff. Your comments are much appreciated and we hope to see you again in the future. Best Regards, Laurene Semprit More

New Jersey
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 10, 2014

We make it a point to stay here while visiting family around 4 times a year. it is very clean with beautiful appointed rooms & wonderful guest services . But today, I am writing about a young woman named Laurene who works the front desk. In my many business or leisure visits to hotels, Laurene ranks very high on the... More

Was this review helpful? Yes 1
dpguestrep, Front Office Manager at Holiday Inn Express Hotel & Suites Allentown, responded to this review

Dear Valued Guest, Thank you so much for the positive feedback and the generous comments you left! I am proud to say I am the Front Desk Manager here:) We appreciate your business and we look forward to your next few trips with us! Best Regards, Laurene Semprit More

Martinsville, Virginia
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 4, 2014

Stopped here driving back from Vermont to Southside Virginia after skiing. Found the listing using Tripadvisor when I got tired of driving and it had a special rate listed. Booked it via my cell phone and walked in 15 minutes later. Very clean! From the lobby, down the hall and in the room the cleanliness was excellent. Breakfast had omelets,... More

Was this review helpful? Yes 1
dpguestrep, Front Office Manager at Holiday Inn Express Hotel & Suites Allentown, responded to this review

Dear Guest, We are thrilled you located our hotel and you enjoyed your stay. We hope that the next time you are in the area you will stop by and see us again. Best Regards, Laurene Semprit More

Warsaw, Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 3, 2014

For the traveler, the two most important aspects of any hotel stay are: (1) is the mattress comfortable? and (2) does the shower head provide a pulsating, powerful, hot stream of water to relax my weary body? The answers to these two questions are: (1) very Yes ... (2) absolutely Yes! My family stayed here on the way north and... More

Was this review helpful? Yes 1
dpguestrep, Front Office Manager at Holiday Inn Express Hotel & Suites Allentown, responded to this review

Dear Valued Guest, We are absolutely thrilled you enjoyed your stay with us. We really do appreciate the positive feedback you wrote and I wills hare with all of our employees. Please stop by to see us the next time you are in the area. Have a great day! Best Regards, Laurene Semprit More

Underhill, Vermont
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 23, 2013

My daughters and I stopped at the Holiday Inn Express on our way from Georgia to Vermont. This particular hotel seemed a bit dated and we were really disappointed because there was no pool, but the breakfast in the morning and the proximity to the highway made up for the shortcomings.

Was this review helpful? Yes 2
dpguestrep, Front Office Manager at Holiday Inn Express Hotel & Suites Allentown, responded to this review

Dear Guest, We appreciate your feedback. We are looking to renovate our property some time in the future, and hope you will make it a point to stop by! Best Regards, Laurene Semprit More

Pittsburgh, Pennsylvania
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 10, 2013

I stayed here for one night on my family road trip to NYC during thanksgiving weekend. The hotel was a good choice since we don't want to spent 200$ for a hotel in NYC. I like the room we have had, it was clean and I have everything I need (microwave, refrigerator, coffee maker). The reception was efficient, we got... More

Was this review helpful? Yes 1
dpguestrep, Front Office Manager at Holiday Inn Express Hotel & Suites Allentown, responded to this review

Dear Valued Guest, We sincerely appreciate the positive feedback. We look to accomodate all of our guests, and are thrilled when we are successful! We hope to see you again! Happy Holidays, Laurene Semprit More

Allentown
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 27, 2013

My 82 year old mother was locked out of her room upon returning from her grandson's wedding. The night staff did not offer to put her in another room and the maintenance people, though working diligently, took close to three hours to finally open the door for her. What were they thinking about to not move her into another room??... More

Was this review helpful? Yes
Joseph F, General Manager at Holiday Inn Express Hotel & Suites Allentown, responded to this review

Dear Reviewer, Please accept our apology for what occurred. We ask that you contact us directly so that we may have the opportunity to clarify the situation. The review posted is not an accurate account. For our Trip Advisor readers, I would like to address some key facts of the situation. 1. Our guest, as seen on camera, awaited reentry... More

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Additional Information about Holiday Inn Express Hotel & Suites Allentown

Also Known As:
Holiday Inn Express Hotel And Suites Allentown
Holiday Inn Express Allentown
Holiday Inn Allentown
Allentown Holiday Inn
Address: 3620 Hamilton Boulevard, Allentown, PA 18103
Phone Number:
Location: United States > Pennsylvania > Allentown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#5 Family Hotel in Allentown
#10 Business Hotel in Allentown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Allentown 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites in Allentown PA. A 100% smoke free facility located just across the street from Dorney Park & Wildwater Kingdom. This conveniently located, clean and friendly hotel is located just off Interstate 78 at exit 54, just minutes from many Lehigh Valley businesses, attractions, shopping, golf, colleges and more. We are the closest hotel to the main gate at Dorney Park & Wildwater Kingdom!All rooms are equipped with a microwave, refrigerator, 32' flat panel HDTV, as well as all the other amenities you've come to expect from Holiday Inn Express.Other Points of Interest: The Holiday Inn Express is also a short drive to: Crystal Cave, Lost River Caverns, Lehigh Valley Zoo, Lehigh Valley Velodrome, The Crayola Factory, Easton Museum of Pez Dispensers, Hawk Mountain Sanctuary, Cabela's (Outdoor Merchandise), Lehigh Valley Mall, Lehigh University & Stabler Arena, PA International Raceway, Bear Creek Mountain and to take the Lehigh Valley self guided Covered Bridge Tour. We thank you for your interests and would like to welcome you to 'Stay Smart' at the Holiday Inn Express Hotel & Suites - Dorney Park. ... more   less 
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