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All 26 Allentown hotels

Holiday Inn Express Hotel & Suites Allentown

2.5 of 5 Motel   |   3620 Hamilton Boulevard, Allentown, PA 18103
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Ranked #8 of 26 Hotels in Allentown
A recent review
3 of 5 stars reviewed 3 weeks ago
Duane1969 Buffalo, New York
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170 reviews from our community

Traveler rating
    76
    51
    25
    9
    9
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79
29
5
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I'm an IHG Gold member and I booked my room several weeks in advance and paid for the room in full at the time I reserved it. When my family and I arrived at 8:00 pm we were told that our room was not ready and that housekeeping was still working on them. They must have the slowest housekeeping staff... More

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Buffalo, New York
Top Contributor
116 reviews 116 reviews
34 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel while visiting friends in Allentown. The hotel is right across the street from Dorney Park so it is a great location if that is what you are looking for. The room was clean and the facilities are OK. The beds were not comfortable and I had trouble sleeping. What didn't help is the air conditioning.... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Allentown, responded to this review

Dear Duane1969, Thank you for your recent stay with us and reviewing our property. I am happy to know that our location worked for your needs. On the other hand, please accept our sincerest apologies for any inconvenience the condition of the room, specially the air condition and bed, but I am glad that our staff was able to rectify... More

Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My daughter and I arrived for the convention and were initially greeted by a rude employee for check in. After this, the rest of the stay was very nice. The room was beautiful and comfortable. There was an issue with the outlets as most were not installed properly in the wall and could not be used.

Was this review helpful? Yes 1
Huntington, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Perfect if you are going to Dorney Park. Truly just across the street. The only two things I did not like: 1. To get to Dorney you must cross a 4 lane road, which is basically a highway. There absolutely should be a crosswalk with a light there. Kind of scary, esp with small kids! 2. There are only 7... More

Was this review helpful? Yes 1
dpguestrep, Front Office Manager at Holiday Inn Express Hotel & Suites Allentown, responded to this review

Dear Guest, Thank you for posting your comments on TripAdvisor. Just recently, there was an article in the local newspaper with talks of building a crosswalk for all of the traffic coming to and from the park. This would be great! Hopefully they get the funding they need and the plans go into action. I also want to apologize the... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 12, 2014

Came to this hotel after spending a night at Days Inn. (Days Inn was terrible) Stayed at this hotel for 5 nights. This hotel was clean and the staff were friendly and courteous. Breakfast was satisfactory, but not spectacular, as to be expected of a free hotel continental breakfast. In the evenings they had warm cookies in the lobby that... More

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dpguestrep, Front Office Manager at Holiday Inn Express Hotel & Suites Allentown, responded to this review

Dear Guest, Thank you for sharing your stay on Trip Advisor. We are so glad you enjoyed your stay at our hotel. We are also glad you enjoyed the warm cookies:) I will pass your comments on to the rest of the staff here. Thank you again. We look forward to having you stay with us again! Best Regards, Laurene... More

Rothesay, Canada
Top Contributor
91 reviews 91 reviews
33 hotel reviews
238 helpful votes 238 helpful votes
4 of 5 stars Reviewed August 1, 2014

My wife and I stayed here for one night while traveling to our final destination during our summer family vacation. The hotel is directly across the street from Dorney Park but also offers easy access to the interstate. The hotel is very clean and offers a good stop over choice if traveling in the area or passing through Pennsylvania. Besides... More

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dpguestrep, Front Office Manager at Holiday Inn Express Hotel & Suites Allentown, responded to this review

Dear Guest, Thank you so much for sharing your comments with the TripAdvisor community! We are pleased you enjoyed your stay. We apologize for the inconvenience the pancake machine was giving us when you stayed with us. We look forward to seeing you again! More

Casale
Top Contributor
79 reviews 79 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed July 29, 2014

Arrived on late afternoon... The front-desk guy was on trainee....and he was very slow... Finally I got my room... Unclean and the floor of bathroom was sticky... The breakfast was free of charge but the food was cold and cheap.

Was this review helpful? Yes
dpguestrep, Front Office Manager at Holiday Inn Express Hotel & Suites Allentown, responded to this review

Dear Guest, Let me start by thanking you for your feedback and apologizing for not meeting your expectations. The situation you mention is not common for our hotel, as you can see from previous site reviews. I will share your review with my staff. We strive to meet all of our guests' expectations, and are very sorry our staff fell... More

Bologna, Italy
Top Contributor
70 reviews 70 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed July 26, 2014

I stayed there for a couple of nights with 6 workmates. Hotel is not bad and rooms are nice. Seriously, the only disappointing thing was noise. There were people and kids running and screaming in the walkway until quite late and hotel staff simply seemed not to care enough to do something. This made for all of us a very... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Allentown, responded to this review

Dear Pappone78, Thank you for taking the time to review your recent stay with us. I am happy you like the room accommodations. I apologize for the areas that we may have fallen short particularly with the noise levels. I greatly appreciate your feedback as this gives us the avenue to improve on our guest satisfaction. Again, thank you so... More

Marietta, Georgia
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed July 16, 2014

We stayed one night here after a day at Dorney Park. I was really surprised that, given the location, there was neither a swimming pool nor guest laundry facilities. Quite disappointing actually, but we didn't feel like driving to a different location after a long day at the park. The owner/operator should realize that more vacationing families would be interested... More

Was this review helpful? Yes 1
dpguestrep, Front Office Manager at Holiday Inn Express Hotel & Suites Allentown, responded to this review

Dear Valued Guest, We sincerely apologize for the problem you experienced during your recent stay with us. I will take this moment to advise you of the changes we are implementing in our breakfast area. We have made updates to our breakfast staff, which we are certain will eliminate the problem you experienced. We have recently been supplied with a... More

Canton, Georgia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 28, 2014

We stayed here for one night on the way home to Atlanta from Portland, ME. Positives: Room was quite large. We booked the suite and were surprised to see how large the suite was. There were two double beds, a sleeper sofa, and a large area with a four person dining table and a wall of cabinets with a sink,... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Allentown, responded to this review

Dear BeachHunter_79, Thank you for taking the time to review our hotel. I am delighted that you liked our breakfast offerings and found our hotel staff commendable. I apologize for any inconvenience you may have experienced with some of the room amenities, elevator and housekeeping. We highly appreciate our guests feedback as this is one of the best ways we... More

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Additional Information about Holiday Inn Express Hotel & Suites Allentown

Address: 3620 Hamilton Boulevard, Allentown, PA 18103
Phone Number:
Location: United States > Pennsylvania > Allentown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Allentown 2.5*
Number of rooms: 70
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Also Known As:
Holiday Inn Express Hotel And Suites Allentown
Holiday Inn Express Allentown
Holiday Inn Allentown
Allentown Holiday Inn

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