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Holiday Inn Express Hotel & Suites Allentown

2.5 of 5 3620 Hamilton Boulevard, Allentown, PA 18103
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Holiday Inn Express Hotel & Suites Allentown
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Holiday Inn Express Hotel & Suites Allentown
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177 reviews from our community

Traveler rating
    78
    53
    27
    10
    9
See reviews for
81
31
5
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cumberland, Maryland
Top Contributor
156 reviews 156 reviews
42 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here on our way home and our experience was excellent. The room was clean and we had a good nights sleep. The front desk was very friendly. The best thing was the breakfast which is the best of any hotels. It was of course was topped off with the cinnamon rolls. Very good deal.

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New York City
Senior Contributor
42 reviews 42 reviews
38 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

I've come to Allentown for nearly a decade for business and have opted to stay at different hotels along Hamilton Blvd, adjacent to Dorney Park. And this one is definitely the nicest and most bang for your buck. Clean, affordable and outstanding staff really round out your experience here. Plus, you're literally across the street from Dorney Park but it... More

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Plainview, New York
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Here is the scenario....Family of 5 staying overnight to attend Dorney Park for the day... We booked the hotel room back in August because there was no availability anywhere else due to soccer tournaments in the area for the weekend. Our stay was on the weekend of Columbus Day. We booked a "suite" and it was definitely run down/dirty and... More

Was this review helpful? Yes 1
Joseph F, General Manager at Holiday Inn Express Hotel & Suites Allentown, responded to this review

Dear Valued Guests, Allow me to begin by apologizing for your dissatisfaction. I am well aware of the situation and that you were not happy with the layout of our suite. I am aware that the complaint was brought to our attention immediately upon your arrival and that the option to depart with no charges was available to you. I... More

LEH,NJ
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

An overnight stay to bring our daughter to Dorney Park for the day. We arrived early, and were quite happy to be checked in 1 1/2 hours in advance . This gave us a good jump on getting to the rides, which were literally across the highway and within our view. Our room was clean and neat, although the carpet... More

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Joseph F, General Manager at Holiday Inn Express Hotel & Suites Allentown, responded to this review

Dear Reviewer, Thank you for the feedback. Your feedback helps us to create a better stay for our future customers. I will share your comments with the staff and we hope to see you on your next trip to Allentown. Sincerely, Joseph Ferrara General Manager More

Senior Reviewer
10 reviews 10 reviews
3 of 5 stars Reviewed 3 weeks ago

Stayed here after a concert at the fairgrounds. Comfortable bed, clean room. Paper thin walls and no hot water. Literally no hot water. Did not do breakfast since couldn't shower. Validated our parking in the adjacent garage which was nice. Just wasn't impressed for the price.

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Joseph F, General Manager at Holiday Inn Express Hotel & Suites Allentown, responded to this review

Dear Valued Guests, I am not sure if this review is meant for our hotel. You mention the adjacent parking lot and validation. This sounds like you stayed at the Holiday Inn Center City Allentown. I ask that you please contact me at 610-437-9255 to further discuss. Regardless if it was our hotel or the Center City location, I would... More

Eureka, Missouri
1 review
4 of 5 stars Reviewed 3 weeks ago

We had a pleasant 9 day stay at the Holiday Inn Express in Allentown. We found the room to be comfortable, clean and quiet. The manager, front desk workers, and the housekeeping staff were all extremely friendly and helpful. Kenya came to freshen up the room each day, and she was delightful; I enjoyed her smile. Our trip was a... More

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Joseph F, General Manager at Holiday Inn Express Hotel & Suites Allentown, responded to this review

Dear Valued Guests, Thank you for taking the time out of your busy day to compliment our property. We are happy that you enjoyed your stay and hope to see you in the future. Sincerely, Joseph Ferrara General Manager More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

We stayed here in the double queen suite. The manager and the cleaning staff were wonderful! BUT, we had a horrible night sleep. The beds and pillows were lumpy and the pull out had a pronounced bar mid back level. You can tell this is an older hotel needing some little repairs, like leaky toilets and blinking lights. We probably... More

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Joseph F, Manager at Holiday Inn Express Hotel & Suites Allentown, responded to this review

Dear Guests, I am pleased to hear that you enjoyed your overall stay with us and that you found our staff to be friendly. I do apologize that the mattresses did not meet your expectations. Our beds seem to be a matter of preference. Many people wish to purchase the same bed which another may find uncomfortable. All of our... More

Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 7, 2014

I'm an IHG Gold member and I booked my room several weeks in advance and paid for the room in full at the time I reserved it. When my family and I arrived at 8:00 pm we were told that our room was not ready and that housekeeping was still working on them. They must have the slowest housekeeping staff... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Allentown, responded to this review

Dear solidfood, Thank you for being an IHG Rewards Club Gold member and for leaving us a feedback. I certainly apologize for the inconveniences you experienced during your stay and for the level of service you have received which is not up to par. This is definitely not up to our standards and we are constantly working on improving the... More

Buffalo, New York
Top Contributor
120 reviews 120 reviews
36 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed August 27, 2014

I stayed at this hotel while visiting friends in Allentown. The hotel is right across the street from Dorney Park so it is a great location if that is what you are looking for. The room was clean and the facilities are OK. The beds were not comfortable and I had trouble sleeping. What didn't help is the air conditioning.... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Allentown, responded to this review

Dear Duane1969, Thank you for your recent stay with us and reviewing our property. I am happy to know that our location worked for your needs. On the other hand, please accept our sincerest apologies for any inconvenience the condition of the room, specially the air condition and bed, but I am glad that our staff was able to rectify... More

Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 25, 2014

My daughter and I arrived for the convention and were initially greeted by a rude employee for check in. After this, the rest of the stay was very nice. The room was beautiful and comfortable. There was an issue with the outlets as most were not installed properly in the wall and could not be used.

Was this review helpful? Yes 1
Joseph F, General Manager at Holiday Inn Express Hotel & Suites Allentown, responded to this review

Dear Valued Customer, Thank you for taking the time to write a review of our property. I am glad that you enjoyed your stay and not so happy that an employee displayed anything less than the gratitude that should be felt due to your patronage. Please accept my sincerest apology and we hope to see you back in the near... More

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Additional Information about Holiday Inn Express Hotel & Suites Allentown

Address: 3620 Hamilton Boulevard, Allentown, PA 18103
Phone Number:
Location: United States > Pennsylvania > Allentown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Allentown 2.5*
Number of rooms: 71
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Also Known As:
Holiday Inn Express Hotel And Suites Allentown
Holiday Inn Express Allentown
Holiday Inn Allentown
Allentown Holiday Inn

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