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Comfort Inn Lehigh Valley West

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7625 Imperial Way, Allentown, PA 18106
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Comfort Inn Lehigh Valley West
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Comfort Inn Lehigh Valley West
Comfort Inn Lehigh Valley West
Comfort Inn Lehigh Valley West
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63 reviews from our community

Traveler rating
    22
    19
    10
    6
    6
See reviews for
15
24
6
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Indiana
Contributor
16 reviews 16 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My Mom and I were stuck on 78 for three hours because of a fatal accident. We had no idea how to detour, and my Mom, who has a bad back was suffering on the long drive. We stopped at the Comfort Inn to take a much-needed bathroom break, get some of their ice-cold lemon water, and get directions from... More 

Was this review helpful? Yes
Stacy F, FRONT DESK REPRESENTATIVE at Comfort Inn Lehigh Valley West, responded to this review

Thank you for your feedback! I remember you guys stopping in that day and traffic was horrid. Glad you guys made it back to your homes safely! Thank you for being my personal first feedback on tripadvisor.com. It is greatly appreciated! Thanks again, Ashley More 

Harrisburg, Pennsylvania
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was convenient, room was clean,staff was pleasant, breakfast was good,citris water was interesting,and the apples were excellent.Very close to Interstate 78 and many fast food restaurants. I would stay again.

Was this review helpful? Yes
Cocoa, FL
Contributor
17 reviews 17 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Friendly, casual reception. Very welcoming! Excellent bed, bedding, new carpet, nice and roomy with nice fridge, microwave, very reliable internet that was secure! Amazing! Good breakfast with International screamers. Ashley checked us in and we had a problem with the TV and Jocelyn quickly came up and got us set up before our favorite show started. Great stay!

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 4 weeks ago

We spent one night in this hotel on our way home The room was very nice. But this review is about the very helpful young man at the front desk. Chris was super. He answered our questions and helped with my wireless computer (only a matter of flipping their modem switch after some investigation). Thanks Chris.

Was this review helpful? Yes
Stacy F, Front Desk Representative at Comfort Inn Lehigh Valley West, responded to this review

Dear Marg, Thank you for taking the time to review our hotel, we truly appreciate your staying with us while visiting the Lehigh Valley. Our team treats all travelers like family and enjoy making everyone's stay a pleasant one. I will pass your great review onto Chris! We look forward to you returning soon! Stacy Fridinger Front Desk Representative More 

charlestown, ri
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2015

we always stay at the comfort inn where ever we travel. especially nice is the comfort in lehigh valley west. the staff is very friendly and the hotel very clean and moderately priced. the rooms are clean and especially nice are the comfortable pillows. we are snowbirds heading north and are interested in a comfortable friendly place to stay during... More 

Was this review helpful? Yes
JoeF1234, General Manager at Comfort Inn Lehigh Valley West, responded to this review

Dear reviewer gjliii, Thank you so much for the great review, we appreciate that you took the time out of your busy day to share such positive feedback. Your comments will be shared with the entire staff as I know they try hard and will be delighted to hear that your stay was a success. We hope to have you... More 

East Stroudsburg, Pennsylvania
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 3, 2015

This is probably one of the best Choice brand hotels in the area and trust me because I have stayed in most of them. Good location and good rate. Nice staff and very comfortable and modern rooms. Will stay here again in the future over other hotels.

Was this review helpful? Yes
JoeF1234, General Manager at Comfort Inn Lehigh Valley West, responded to this review

Dear Valued Guest, We just wanted to take a moment to let you know how much we appreciate your review. We are very happy to hear that this is one of your favorite Choice properties and look forward to your return. Our staff tries very hard to provide our guests with a great experience and I will be sure to... More 

Nashua, New Hampshire
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 2, 2015

My recent stay at the Comfort Inn Lehigh Valley West was comfortable indeed. Not only was the King Size bed comfortable but I had a sofa that I could stretch out on. The room was clean and quiet though there was a highway near by. But it was the "extras" that I really appreciated. There are fresh baked cookies every... More 

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Stacy F, Front Desk Representative at Comfort Inn Lehigh Valley West, responded to this review

Dear Evann, On behalf of the entire staff I'd like to thank you for such a glowing review! I'm glad you enjoyed our small onsite bar and lounge since we are one of the few Comfort Inn hotels that still has this feature! Your review was shared with the staff and we hope to have you visit if you are... More 

rapid river
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 26, 2015

yes, this motel needs updating....carpet, bathrooms but friendly staff makes up for it. from front desk to breakfast lady to barmaid....yes, barmaid! this motel has a small, friendy lounge area with nitely drink specials! after a long day of travel, this was most welcome! only open from 6 to 10 pm , but perfect before heading to our room.

Was this review helpful? Yes
Stacy F, Front Desk Representative at Comfort Inn Lehigh Valley West, responded to this review

Dear Mary, I'd like to thank you for taking time out of your day to leave us a review. I'm very glad you were able to utilize our small bar and lounge after a long day of travel! Also, we will soon be starting renovations and the carpets are first on the list! If you are ever passing through the... More 

Danbury
Contributor
14 reviews 14 reviews
4 hotel reviews
5 of 5 stars Reviewed March 24, 2015

Wow. Just wow. We needed a place to clean up after our dog got violently carsick at the New Jersey border. We stopped at another nearby hotel, and it looked horrid. We stopped to see if this hotel was dog friendly, and we were delighted to find out it was. The staff was sympathetic to our situation, and they made... More 

Was this review helpful? Yes
Stacy F, Front Desk Representative at Comfort Inn Lehigh Valley West, responded to this review

Dear Kimberly, Wow, what an awesome review! I'm glad our staff was able to assist you and that you were able to get a good nights rest! You are correct, we allow pets of any size and there is no weight restriction! I hope the rest of your trip went as planned and we hope to see you again soon... More 

Jackson
Top Contributor
305 reviews 305 reviews
102 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed March 21, 2015

Stayed here while on a driver exchange. Rooms were okay. Could use a little updating. Carpet had a hole in it and bathroom was not that clean. Bed was comfortable and front desk staff was very nice and accommodating. A little above average for a comfort inn.

Was this review helpful? Yes
Stacy F, Front Desk Representative at Comfort Inn Lehigh Valley West, responded to this review

Dear Kirby, Thank you for taking the time to leave us a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to sincerely apologize for failing to exceed your expectations. We would like to let you know that shortly we will be starting room renovations and replacing the carpets is the first... More 

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