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All 26 Allentown hotels

Comfort Inn Lehigh Valley West

2.0 of 5 Hotel   |   7625 Imperial Way, Allentown, PA 18106
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Comfort Inn Lehigh Valley West
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Ranked #11 of 26 Hotels in Allentown
A recent review
4 of 5 stars reviewed 4 weeks ago
Phil143 Phoenixville, Pennsylvania
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43 reviews from our community

Traveler rating
    13
    11
    8
    6
    5
See reviews for
9
16
4
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Phoenixville, Pennsylvania
Top Contributor
110 reviews 110 reviews
28 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a very lovely stay. The location is convenient, restaurants adjacent to motel, friendly and helpful service, clean and comfortable room, great shower, and a very adequate breakfast and good coffee.

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Camden, Delaware
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 4, 2014

I stayed at this hotel on 4/26/2014. Initially my room was booked with points but I decided to save them and I paid cash for my room. The front desk said this was not a problem, changed it and took my money. My room was average but he carpet was dirty in several spots and there were hairs on my... More

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Limerick, Ireland
Top Contributor
70 reviews 70 reviews
35 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed August 2, 2014

We stayed here one night in June 14. We requested a high floor room and this was granted R502. The room was clean and the bed was comfortable. The bath was filthy where bath panels connect with bath had years of filth/grime. The breakfast was adequate.

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JoeF1234, General Manager at Comfort Inn Lehigh Valley West, responded to this review

Dear Values Guests, I thank you for taking the time to share your feedback. We truly apologize that we failed to meet your expectations during your stay with us. I can assure you that we do not have years of grime in our bathrooms, however; I do understand that our cleanliness failed to meet your expectations and once again I... More

Boston
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed July 23, 2014

This hotel has a number of problems beyond showing its age. It caters to nomadic teams of construction workers who occupy the majority of the "smoking" second floor. These guys are a bit seedy to be around. They congregate outside in groups where they drink beer, smoke, and cook on portable grills. As they provide a lot of business to... More

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JoeF1234, General Manager at Comfort Inn Lehigh Valley West, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us your feedback. I apologize that we failed to meet your expectations. I find your review very concerning and would like to follow up below on a few concerns which you have posted. Let me begin by stating that I find it appalling that any member of my team... More

Shelbyville, Indiana
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 23, 2014

For the price, this fit into our budget quite nicely. This convenient location was only 6.5 miles away from Dorney Park, around 12-15 minutes drive time. Comfortable stay with double beds, microwave, mini fridge, and friendly staff. Rooms could use an update, but over all was a good stay for our family. Breakfast area serves as a bar in the... More

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JoeF1234, General Manager at Comfort Inn Lehigh Valley West, responded to this review

Dear Reviewer, Thank you for posting your feedback. I would have to agree that we are a great value and location, especially when visiting the amusement park. We try to create a positive experience for all of our guests and we are happy to hear that we met your expectation. Please note that we will begin renovating the property in... More

Union Hall, VA
Contributor
14 reviews 14 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 22, 2014

My wife and I have stayed at this hotel numerous times over the past 20 years, and have never had a bad experience. To be sure, it is showing its age and could stand some significant work. Nevertheless, it is located in a quiet section of West Allentown (an office park) and is close to at least one good restaurant... More

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JoeF1234, General Manager at Comfort Inn Lehigh Valley West, responded to this review

Dear Guests, Thank you so much for taking the time to write this review. Your feedback is valued and your comments will be shared with the staff to better improve the satisfaction of all our guests. You will be pleased to know that we will in fact begin renovating our hotel very shortly. We will begin by replacing all carpeting... More

HAMMOND
Top Contributor
50 reviews 50 reviews
27 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 9, 2014

We stayed here again after a 20 year absence to this property. We were able to stay here using Choice Privilege points for 3 nights. The location was great because we were going to a races at Big Diamond and Grandview as well as visiting my husband's mother - this place was convenient for all! Check in and out was... More

Was this review helpful? Yes 1
JoeF1234, General Manager at Comfort Inn Lehigh Valley West, responded to this review

Dear Valued Guests, Let me begin by thanking you for your feedback and for returning after such a long time away. We appreciate your comments and will be sure to pass them along to our staff. As for renovations, I am very happy to inform all readers that they will begin within just a few short weeks. We will begin... More

Panton, Vermont
Top Contributor
53 reviews 53 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed June 17, 2014

There was a big event going on in the area so the hotel was hopping. We arrived fairly late on a Saturday night and the lobby area was loud. I was a bit fearful about getting any sleep but the room and hallways were quiet. The room was spacious and clean. We had a fridge and microwave. There is a... More

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JoeF1234, General Manager at Comfort Inn Lehigh Valley West, responded to this review

Thank you for taking the time to provide us with your feedback. It was a pleasure having you stay with us and we are happy that we met your expectations and your family enjoyed the accommodations. We hope to see you soon! Sincerely, More

Lewiston, Maine
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 1, 2014

Stayed overnight & found this hotel to be very clean, no unpleasant odors with a very reasonable rate. Room of 2 Queen beds was very spacious with multiple outlets, which facilitated the use of our CPAP machines. Very comfortable beds, and multiple pillows, of different firmness, large bathroom, and friendly staff. A standard hotel breakfast was offered, but we opted... More

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JoeF1234, General Manager at Comfort Inn Lehigh Valley West, responded to this review

Dear Reviewer, On behalf of the entire staff, we would like to thank you for the positive feedback and for choosing our hotel when visiting the Allentown area. We hope to see you back in the near future. Sincerely, More

North Brookfield, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2014

I have stayed here multiple times for business, and my coworkers pooh-poohed by choice of accommodations, as they would opt for the Holiday Inn across the interchange. I think they thought it was some sort of status statement. This Comfort Inn has friendly staff at the front desk, in the breakfast nook in the morning, and even the cleaning ladies... More

Was this review helpful? Yes 1
JoeF1234, General Manager at Comfort Inn Lehigh Valley West, responded to this review

Dear Valued Customer, Wow, that's some review!! I would like to tell the readers that I did not pay for this :-) Your kind words will be shared throughout the staff and I am sure that they all thank you and appreciate your sentiments. We are always happy when we have a return guests take the time to write a... More

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Additional Information about Comfort Inn Lehigh Valley West

Address: 7625 Imperial Way, Allentown, PA 18106
Phone Number:
Location: United States > Pennsylvania > Allentown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Lehigh Valley West 2*
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Also Known As:
Comfort Inn Lehigh Valley West Hotel Allentown
Allentown Comfort Inn
Comfort Inn Allentown

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