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Comfort Inn Lehigh Valley West

2.0 of 5 7625 Imperial Way, Allentown, PA 18106
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Comfort Inn Lehigh Valley West
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Comfort Inn Lehigh Valley West
Comfort Inn Lehigh Valley West
Comfort Inn Lehigh Valley West
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50 reviews from our community

Traveler rating
    15
    14
    9
    6
    6
See reviews for
10
20
4
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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All months
Contributor
19 reviews 19 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were in Allentown for two nights. My son (1.5 years of age) and my two cousins shared a room with two double beds and we had more than enough space with all our stuff. The air conditioning worked great although it made some noise. And we really enjoyed the free breakfast and free internet because it allowed me to... More 

Was this review helpful? Yes
JoeF1234, General Manager at Comfort Inn Lehigh Valley West, responded to this review

Desr Valued Traveler, With so many options it is truly appreciated that you chose our property and it is really great that you took the time to share your feedback following your stay. I will be sure to share your comments with the staff. Your feedback helps us to create a better experience for our customers. It is with your... More 

Lewiston, Maine
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 17, 2014 via mobile

It's my second time in this hotel, and my experience was as good as the 1st one back in June. It's a convenient stop off I-78 on PA 100, just off exit 49 I believe. Continental B'fast is good with a variety of items to eat. Clean, relaxing atmosphere. My room was as good as the last time. The bathroom... More 

Was this review helpful? Yes 1
JoeF1234, General Manager at Comfort Inn Lehigh Valley West, responded to this review

Hello Bert T, Thank you so much for writing the review on our hotel. It certainly means a lot that you would take the time out of your day to share your positive feedback. We appreciate your business and love the fact that you are a repeat customer and we hope to see you again when you travel to or... More 

Pittsburgh Pa
Top Contributor
78 reviews 78 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 11, 2014

Comfort Inn is my go to if I am not sure of the area. This Comfort Inn proved to be the same, good clean nice staff. Breakfast was also good with a variety of food. Always a little pricey so look for discounts.

Was this review helpful? Yes
JoeF1234, General Manager at Comfort Inn Lehigh Valley West, responded to this review

Dear Reviewer, Thank you for taking the time to post a review on our hotel. We are happy that you enjoyed your stay and I will be sure to pass the feedback on to the staff. Further I am pleased to hear that Comfort Inn hotels is your home away from home and that you are able to find a... More 

Winchester, VA
Contributor
13 reviews 13 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 3, 2014

My husband and I needed a place to stay on a Friday night on our way up to New York City. This was perfect. Delicious cookies greeted us when we checked in, and my heart warmed when I saw a black lab in the lobby (they welcome pets!), which made it feel like home. Our room was clean and comfortable,... More 

Was this review helpful? Yes
JoeF1234, General Manager at Comfort Inn Lehigh Valley West, responded to this review

Dear valued guest, So you really enjoyed your stay, that is always great news! We are one of the few hotels in Allentown that still allows pets and as a dog owner I can't agree more; it is always more like home when our furry friends are accompanying us. It is valuable feedback like yours that allows us to better... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 30, 2014

My husband and I were traveling late at night, tired of driving we decided to stay without looking at reviews and thinking it's comfort inn can't be too bad. We asked for non smoking room with one bed but they had only 2 beds non smoking room with our aarp discount we paid $80. When we went in the room... More 

Was this review helpful? Yes
JoeF1234, General Manager at Comfort Inn Lehigh Valley West, responded to this review

Dear Guests, I thank you for taking the time to write a review and I am truly sorry that we did not meet your expectations. We do allow smoking in our guest rooms but only in designated guest rooms and unfortunately the policy is not always followed. We try to create positive guest experiences and apparently in your situation, we... More 

Aston, PA
Contributor
19 reviews 19 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 12, 2014

We stayed one night during a soccer tournament. I thought the room smelled musty and the carpets could use extra cleaning. The beds were comfortable, but the bathrooms could use some updating. The breakfast was average. I thought the rate charged could be a little less given the overall quality.

Was this review helpful? Yes
JoeF1234, General Manager at Comfort Inn Lehigh Valley West, responded to this review

Dear Guest, Thank you for taking the time to write the review and I apologize that we failed to meet your expectations. Soon our hotel will undergo a complete renovation and therefore offer increased satisfaction to all of our guests. I know my reply comes a bit late but I did not want you to think we weren't listening. Your... More 

Richmond, Virginia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 26, 2014

We ended up at this Comfort Inn after a bad experience in another nearby hotel. They were very professional and really took care of us. They made sure we got a fair rate, a clean room, and were very friendly at the front desk. We stayed here for two nights and were comfortable. The breakfast had good quality compared to... More 

Was this review helpful? Yes
JoeF1234, General Manager at Comfort Inn Lehigh Valley West, responded to this review

Dear guests, We were certainly sorry to hear of your traveling troubles and we are very happy that we were able to be the hotel that was able to meet your satisfaction. Your review was shared with the staff and we hope to have you visit and post more feedback on your next trip into Allentown. Happy holidays!! 😄 Mgmt. More 

Phoenixville, Pennsylvania
Top Contributor
115 reviews 115 reviews
29 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed August 15, 2014

We had a very lovely stay. The location is convenient, restaurants adjacent to motel, friendly and helpful service, clean and comfortable room, great shower, and a very adequate breakfast and good coffee.

Was this review helpful? Yes
Camden, Delaware
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 4, 2014

I stayed at this hotel on 4/26/2014. Initially my room was booked with points but I decided to save them and I paid cash for my room. The front desk said this was not a problem, changed it and took my money. My room was average but he carpet was dirty in several spots and there were hairs on my... More 

Was this review helpful? Yes
Limerick, Ireland
Top Contributor
75 reviews 75 reviews
38 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed August 2, 2014

We stayed here one night in June 14. We requested a high floor room and this was granted R502. The room was clean and the bed was comfortable. The bath was filthy where bath panels connect with bath had years of filth/grime. The breakfast was adequate.

Was this review helpful? Yes
JoeF1234, General Manager at Comfort Inn Lehigh Valley West, responded to this review

Dear Values Guests, I thank you for taking the time to share your feedback. We truly apologize that we failed to meet your expectations during your stay with us. I can assure you that we do not have years of grime in our bathrooms, however; I do understand that our cleanliness failed to meet your expectations and once again I... More 

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Additional Information about Comfort Inn Lehigh Valley West

Address: 7625 Imperial Way, Allentown, PA 18106
Phone Number:
Location: United States > Pennsylvania > Allentown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Lehigh Valley West 2*
Number of rooms: 127
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Also Known As:
Comfort Inn Lehigh Valley West Hotel Allentown
Allentown Comfort Inn
Comfort Inn Allentown
Hotel Style:
#5 Family Hotel in Allentown

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