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Comfort Inn Lehigh Valley West

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7625 Imperial Way, Allentown, PA 18106
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Comfort Inn Lehigh Valley West
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Comfort Inn Lehigh Valley West
Comfort Inn Lehigh Valley West
Comfort Inn Lehigh Valley West
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56 reviews from our community

Traveler rating
    17
    17
    10
    6
    6
See reviews for
13
21
4
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (11)
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rapid river
Contributor
20 reviews 20 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

yes, this motel needs updating....carpet, bathrooms but friendly staff makes up for it. from front desk to breakfast lady to barmaid....yes, barmaid! this motel has a small, friendy lounge area with nitely drink specials! after a long day of travel, this was most welcome! only open from 6 to 10 pm , but perfect before heading to our room.

Was this review helpful? Yes
Stacy F, Front Desk Representative at Comfort Inn Lehigh Valley West, responded to this review

Dear Mary, I'd like to thank you for taking time out of your day to leave us a review. I'm very glad you were able to utilize our small bar and lounge after a long day of travel! Also, we will soon be starting renovations and the carpets are first on the list! If you are ever passing through the... More 

Danbury
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Wow. Just wow. We needed a place to clean up after our dog got violently carsick at the New Jersey border. We stopped at another nearby hotel, and it looked horrid. We stopped to see if this hotel was dog friendly, and we were delighted to find out it was. The staff was sympathetic to our situation, and they made... More 

Was this review helpful? Yes
Stacy F, Front Desk Representative at Comfort Inn Lehigh Valley West, responded to this review

Dear Kimberly, Wow, what an awesome review! I'm glad our staff was able to assist you and that you were able to get a good nights rest! You are correct, we allow pets of any size and there is no weight restriction! I hope the rest of your trip went as planned and we hope to see you again soon... More 

Jackson
Top Contributor
272 reviews 272 reviews
94 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here while on a driver exchange. Rooms were okay. Could use a little updating. Carpet had a hole in it and bathroom was not that clean. Bed was comfortable and front desk staff was very nice and accommodating. A little above average for a comfort inn.

Was this review helpful? Yes
Stacy F, Front Desk Representative at Comfort Inn Lehigh Valley West, responded to this review

Dear Kirby, Thank you for taking the time to leave us a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to sincerely apologize for failing to exceed your expectations. We would like to let you know that shortly we will be starting room renovations and replacing the carpets is the first... More 

1 review
4 of 5 stars Reviewed 1 week ago

While traveling to South Carolina we stopped here for the night. The room was clean and comfortable. The breakfast offered was excellent with many options. The staff was pleasant and helpful. The price was good, we used a coupon from the "hotel coupon" book we picked up at a rest-stop in PA. We enjoyed this hotel so much we stopped... More 

Was this review helpful? Yes
Stacy F, Front Desk Representative at Comfort Inn Lehigh Valley West, responded to this review

Dear May, Thank you for taking the time to leave us a review regarding your recent stay at our hotel. We are very glad that you enjoyed your stay and chose to stay with us again on your return trip! Your feedback is very important to us and we can assure you that we will use this information to do... More 

Morristown, Tennessee
Top Contributor
123 reviews 123 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 2, 2015

Stopped here overnight geocaching on our way home from a trip to NYC...hotel very clean....staff very friendly...looks like an older hotel with recent upgrades...room nice and spacious. ..hallways clean...breakfast good and hot...would stay again....

Was this review helpful? Yes
Stacy F, Front Desk at Comfort Inn Lehigh Valley West, responded to this review

Dear Guest, On behalf of the entire staff, we would like to thank you for the positive feedback. We know there are many options in Allentown and we are glad that you decided to stay with us! We hope to see you back again in the near future. Sincerely, Management More 

Hartford, Connecticut, United States
Contributor
15 reviews 15 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 31, 2014

We were traveling from CT to AZ as we are relocating to AZ. This was our first night's stay and first night traveling with 2 dogs. Called from the road and desk clerk was helpful and friendly. Arrived and the room was clean. Very accommodating to our request for a ground floor unit not too close to the door. Easy... More 

Was this review helpful? Yes 1
Stacy F, Front Office Manager at Comfort Inn Lehigh Valley West, responded to this review

Dear Kathy, On behalf of our entire Comfort Inn Team, Thank you for the excellent review! We believe that pets are a part of family and pride ourselves in being a hotel that is still pet friendly. Also, thank you for mentioning how convenient we are, as we are right off of 78! I will share your comments with the... More 

Senior Contributor
22 reviews 22 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 4, 2014

We were in Allentown for two nights. My son (1.5 years of age) and my two cousins shared a room with two double beds and we had more than enough space with all our stuff. The air conditioning worked great although it made some noise. And we really enjoyed the free breakfast and free internet because it allowed me to... More 

Was this review helpful? Yes
JoeF1234, General Manager at Comfort Inn Lehigh Valley West, responded to this review

Desr Valued Traveler, With so many options it is truly appreciated that you chose our property and it is really great that you took the time to share your feedback following your stay. I will be sure to share your comments with the staff. Your feedback helps us to create a better experience for our customers. It is with your... More 

Lewiston, Maine
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 17, 2014

It's my second time in this hotel, and my experience was as good as the 1st one back in June. It's a convenient stop off I-78 on PA 100, just off exit 49 I believe. Continental B'fast is good with a variety of items to eat. Clean, relaxing atmosphere. My room was as good as the last time. The bathroom... More 

Was this review helpful? Yes 1
JoeF1234, General Manager at Comfort Inn Lehigh Valley West, responded to this review

Hello Bert T, Thank you so much for writing the review on our hotel. It certainly means a lot that you would take the time out of your day to share your positive feedback. We appreciate your business and love the fact that you are a repeat customer and we hope to see you again when you travel to or... More 

Pittsburgh Pa
Top Contributor
79 reviews 79 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 11, 2014

Comfort Inn is my go to if I am not sure of the area. This Comfort Inn proved to be the same, good clean nice staff. Breakfast was also good with a variety of food. Always a little pricey so look for discounts.

Was this review helpful? Yes
JoeF1234, General Manager at Comfort Inn Lehigh Valley West, responded to this review

Dear Reviewer, Thank you for taking the time to post a review on our hotel. We are happy that you enjoyed your stay and I will be sure to pass the feedback on to the staff. Further I am pleased to hear that Comfort Inn hotels is your home away from home and that you are able to find a... More 

Winchester, VA
Contributor
13 reviews 13 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 3, 2014

My husband and I needed a place to stay on a Friday night on our way up to New York City. This was perfect. Delicious cookies greeted us when we checked in, and my heart warmed when I saw a black lab in the lobby (they welcome pets!), which made it feel like home. Our room was clean and comfortable,... More 

Was this review helpful? Yes
JoeF1234, General Manager at Comfort Inn Lehigh Valley West, responded to this review

Dear valued guest, So you really enjoyed your stay, that is always great news! We are one of the few hotels in Allentown that still allows pets and as a dog owner I can't agree more; it is always more like home when our furry friends are accompanying us. It is valuable feedback like yours that allows us to better... More 

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