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Ashland Hills Hotel & Suites

Certificate of Excellence
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2525 Ashland Street, Ashland, OR 97520 (Formerly The Village Suites at Ashland Hills)
Best prices for: 1 room 1 guest
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Ashland Hills Hotel & Suites
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Ashland Hills Hotel & Suites
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167 reviews from our community

Traveler rating
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    20
    2
    1
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62
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10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Berkeley, California
Top Contributor
223 reviews 223 reviews
55 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed yesterday NEW

Really. Great location, especially for the theater. Rooms were clean and up to date, even if the bathrooms are somewhat old fashioned, everything worked, including good water pressure, and while there was a desk and chair in the room, they left little space for walking about. Breakfast was an unexpected surprise; first, that it was offered and second, for the... More 

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El Granada, California
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We traveled with our grandsons, so we asked for adjoining rooms knowing full well that this is difficult to do. To our surprise, the hotel manager upgraded us to two adjoining suites. We had everything and more that we wished for. In the morning they brought us a continental breakfast to our rooms with O.J., tea, coffee, toast , apples,... More 

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Portland, Oregon
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This past weekend we had 26 rooms at the Ashland Hills Hotel & Suites in Ashland, Oregon. The hotel pre-registered all of us (we prepaid) and handed us our keys on arrival. The rooms are huge, the beds are fabulous, the pillows are great, HDTV channels, beautiful landscaping, pool & hot tub, reasonable price .....can't say enough good things about... More 

Was this review helpful? Yes 2
Jennifer B, Manager at Ashland Hills Hotel & Suites, responded to this review

Dear Corvette Club, We were so happy to have you and your group stay with us and it is so great to hear how much you enjoyed your room and the amenties that we offer here. We will be sure to let our staff know about your comments and we are all greatly looking forward to seeing everyone on your... More 

McMinnville, Oregon
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This property has been a hotel for a long time with various owners. In 2014, it got its newest owners who obviously are trying to put a lot of love into the property. The customer service from the front desk to the housekeeping was above average and very genuine. We had a suite so a separate bedroom from the living... More 

Was this review helpful? Yes 1
Jennifer B, Manager at Ashland Hills Hotel & Suites, responded to this review

Dear Trip Advisor Guest, We are so pleased that you enjoyed your stay with us and we are definitely working hard to restore this wonderful property and are always happy to hear how our guests like their stay and the property overall. We would also like to thank you for letting us know about the little touches and we will... More 

San Francisco, California
Top Contributor
64 reviews 64 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent Thanksgiving in Ashland and stayed at this property in the South of Ashland, less than 10 minutes from the university. Everything went like clockwork. Our suite was well equipped, clean and serviced very well. There is a small exercise room with aerobic equipment. The hotel is spacious and has several wings, but connected to the front lobby through... More 

Was this review helpful? Yes 1
Jennifer B, Manager at Ashland Hills Hotel & Suites, responded to this review

Dear Trip Advisor Guest, We are so happy that you enjoyed your stay with us and that everything went like clockwork. It is always our goal to make sure that all of our guests have a carefree, relaxing stay with us and we appreciate you letting us know. We will be sure to let our staff know how clean and... More 

Danville, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Overall this is a clean, cozy hotel. The rooms are small but clean and comfortable. The bathrooms are in good condition, and have everything you might need. Lobby looks exceptional--hotel is just nice. Breakfast is fine.

Was this review helpful? Yes 1
Jennifer B, Manager at Ashland Hills Hotel & Suites, responded to this review

Dear Trip Advisor Guest, Thank you for letting us know how your stay was and we appreciate your feedback. We are glad that you found our hotel to be clean and cozy for your stay and that our rooms had everything that you needed for your trip to Ashland. We are working hard on expanding our amenities and rooms for... More 

Portland, Oregon
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

My daughter and I arrived exhausted after a day of driving. We arrived a few minutes before the 4:00 check in time. We were told that our room was not ready and that it would be 10 to 15 minutes. We ended up actually checking in almost a half hour later. We just sat and waited. The hotel was not... More 

Was this review helpful? Yes
Jennifer B, Manager at Ashland Hills Hotel & Suites, responded to this review

Dear Trip Advisor Guest, We greatly appreciate all of your feedback and we do apologize about the issues that you had during your stay with us. We are under renovations at this time and unfortunately our hill view rooms on the third floor were unavailable due to the current renovations. That does not excuse the other issues that your experienced... More 

Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We had a terrific stay. We were visiting SOU and brought the whole family. Very dog friendly but you can't tell that a dog ever stayed in your room. Very clean, great dog area and the staff made you feel really comfortable. We are new to traveling with a pet. The breakfast was simple, on time and perfectly tides you... More 

Was this review helpful? Yes 1
Jennifer B, Manager at Ashland Hills Hotel & Suites, responded to this review

Dear Trip Advisor Guest, Thank you so much for letting us know how your stay was and we are so happy that you and your family enjoyed their time with us. We are very lucky to be able to have such a large property for our guests with pets to enjoy and be able to walk around on and we... More 

Seattle, Washington
Top Contributor
284 reviews 284 reviews
61 hotel reviews
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great staff, large clean rooms, & comfortable beds. Rates are comparable to best western and just as nice. Bonus: order their free snack breakfasts the night before, and they deliver it to your room first thing in the morning. have your coffee and roll in bed if you so choose. What a great way to start the day!

Was this review helpful? Yes 2
Jennifer B, Manager at Ashland Hills Hotel & Suites, responded to this review

Dear Trip Advisor Guest, We are pleased that you enjoyed your stay with us and we agree it is very nice to have breakfast brought to your room and just be able to relax before starting your day. We always strive to make sure that our hotel is perfect for our guests and thank you for letting us know how... More 

Portland, Oregon, USA
Contributor
17 reviews 17 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

at check in we were greeted by very friendly and helpful staff. They accommodated us by moving our suite to where we could see our moving truck by our suite. I really liked the idea of them delivering our breakfast to our room. I didn't have to get rushed out the door with 2 kids. breakfast included choice of toast... More 

Was this review helpful? Yes 1
Jennifer B, Manager at Ashland Hills Hotel & Suites, responded to this review

Dear Trip Advisor Guest, Thank you for letting us know how your stay was and we are pleased that you were able to enjoy our breakfast basket delivery to your room and that our staff were very friendly and helpful. We are looking forward to being able to expand our breakfast options and have a breakfast room for our guests... More 

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