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Ashland Hills Hotel & Suites

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2525 Ashland Street, Ashland, OR 97520 (Formerly The Village Suites at Ashland Hills)
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Ashland Hills Hotel & Suites
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181 Reviews from our TripAdvisor Community

Traveler rating
    99
    57
    22
    2
    1
See reviews for
73
73
2
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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    (59)
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Phoenix, Arizona
Contributor
17 reviews 17 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was a gorgeous hotel that was very clean and had pretty views. My husband and I were given a room overlooking the pool. As we like to sleep and rise early, this was definitely a mistake as many families and teens were out at the pool until late. We could have asked for a different room, but didn't think... More 

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Duncan, Canada
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Everything about the Ashland Hills Hotel & Suites is great except for the air conditioner in the room -- it turned itself on and off repeatedly for hours at a volume that was simply ridiculous, until we finally gave up and turned it off and just slept, at a higher than desired temperature, under or on top or a sheet... More 

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Jennifer B, Manager at Ashland Hills Hotel & Suites, responded to this review

Dear Trip Advisor Guest, We sincerely apologize about the A/C unit in your room and that is definitely not the standard for our hotel. We would love to hear from you about which room this was in so that we can be sure that the issue has been addressed and we would also like to invite you back for a... More 

Duncan, Canada
Contributor
18 reviews 18 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Other than a loud air conditioner that went on and off all night until we got up and turned it off, preferring to be hot, this was a nice place to stay. Good bed and retro furnishings (reminded me of the furniture I grew up with) made for an otherwise pleasant stay. The breakfast was fine, too

Was this review helpful? Yes
Jennifer B, Manager at Ashland Hills Hotel & Suites, responded to this review

Dear Trip Advisor Guest: We are happy to hear that you found your room comfortable, and sincerely apologize that you had an issue with your AC unit. While we try to keep up maintenance on the AC units as much as possible, we would greatly appreciate knowing what room you were in so that we can address the situation and... More 

Eugene, Oregon
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I were driving north from the SF Bay area and decided to make the trip leisurely but stopping for the night in Ashland. While I drove, my wife found the Ashland Hills Hotel and Suites on Trip Advisor and we booked the night shortly before arriving. Beside scoring an AARP rate, we would have been happy to... More 

Was this review helpful? Yes
Jennifer B, Manager at Ashland Hills Hotel & Suites, responded to this review

Dear TripAdvisor Guest: We are so pleased to hear that you enjoyed your night with us. Hopefully next time you will get to make a trip to see more of Ashland. There are many activities and things to see in our area, including a local wineries just up the road. We actually have a great little package right now that... More 

Northern California
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Still undergoing renovation, so only a portion of the hotel is open. Our room was on the ground floor and opened on the landscaped grounds around the pool. It was very nice and quiet. Not a business hotel, but there was one, industrial-looking, multi-outlet for charging phones and laptops on a bedside table. Wi-fi was good. Breakfast was standard fare... More 

Was this review helpful? Yes
Jennifer B, Manager at Ashland Hills Hotel & Suites, responded to this review

Dear TripAdvisor Guest: Thank you for taking your time to review your stay. So often you see hotel pools surround by concrete and nothing else. We are pleased to hear that you enjoyed our pool and courtyard view. The park benches out there are great now that the weather has warmed up. It gives you the option to move off... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

After a long day of road tripping, we were greeted by very pleasant & friendly staff! Hotel was very clean-recent new carpet and paint. Suite slept 6 comfortably. Couch pull out bed was comfy. Free breakfast was nice, but get there early. They clean up promptly at 9:30. Will absolutely stay here on next visit to beautiful Ashland, Oregon.

Was this review helpful? Yes
Jennifer B, Manager at Ashland Hills Hotel & Suites, responded to this review

Dear TripAdvisor Guest: We are so pleased to hear that your first impression was that of our friendly staff. They work so hard to make everyone feel welcome. All of our pull out couches are brand new, but limited to certain rooms. We do advise mentioning the need for this when making your next reservation. We also now have a... More 

Sacramento
Top Contributor
96 reviews 96 reviews
33 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

We were greeted by friendly staff who offered us cookies. This place is undergoing renovation. Our room was nice but I didn't like that we had no television in our bedroom. We had to go to adjacent living room to watch tv together. Also, this tv located in an awkward place in room so we could not sit comfortably. The... More 

Was this review helpful? Yes 3
Jennifer B, Manager at Ashland Hills Hotel & Suites, responded to this review

Dear Trip Advisor Guest: Thank you for reviewing your stay with us at Ashland Hills Hotel. I do apologize that not everything was up to par in your room. It sounds like you had stayed in the middle of a new block of rooms being opened. I can assure you that all of our suites now have the two flat... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This is a great property, we would choose it again without hesitation. Recently remodeled, the rooms are spacious, nicely appointed and the price is reasonable. It's also pet friendly with easy access to outside. Overall it was a really pleasant experience.

Was this review helpful? Yes
Jennifer B, Manager at Ashland Hills Hotel & Suites, responded to this review

Dear TripAdvisor Guest: Thank you for taking the time to let us know how we are doing. Watching life come back to this property since the new ownership has been an experience, and we are happy to hear that you are enjoying our renovations. We are more than happy to welcome pets in our designated rooms. They are part of... More 

Placerville, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

My husband and I recently stayed at the Ashland Hotel & Suites. Our room was a suite with a small kitchenette, living room and bedroom with a king size bed. The bathroom was a jack and Jill bathroom with a door in the bedroom and combo kitchenette and living room. There was a flat screen tv in the living room... More 

Was this review helpful? Yes
Jennifer B, Manager at Ashland Hills Hotel & Suites, responded to this review

Dear TripAdvisor Guest: Whether you are on vacation, or traveling for business, a good night sleep is important and we are happy that we were able to provide that for you. We have lovely views from our rooms, so it is understandable that with a comfy bed and a view, that it would be difficult not to sleep in. We... More 

Tumwater
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in the suites at $109 with our AAA discount. Beautiful room, gorgeous view of the valley, best bed we slept on for the last 15 days. Nice continental breakfast with fruit, yogurt and pancakes. The grounds are gorgeous, plan on taking some time to walk through them and look at all the flowering plants and bushes.

Was this review helpful? Yes 1
Jennifer B, Manager at Ashland Hills Hotel & Suites, responded to this review

Dear Trip Advisor Guest: Thank you for taking the time to let us know about your stay with us at Ashland Hills Hotel. We love the feedback. We understand that a good night sleep is important for everyone. The last thing you want when you stay the night at a hotel is an uncomfortable bed. It is also a wonderful... More 

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