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Ashland Hills Hotel

Certificate of Excellence
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2525 Ashland Street, Ashland, OR 97520 (Formerly The Village Suites at Ashland Hills)
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10% off room rate
Best prices for: 1 room 1 guest
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Ashland Hills Hotel
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Ashland Hills Hotel
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153 reviews from our community

Traveler rating
    88
    44
    18
    2
    1
See reviews for
63
58
2
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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  • All months
    (153)
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    (31)
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    (44)
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    (23)
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2 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

The suite style to the rooms are nice, beds are wonderful. Rooms are very outdated. "Breakfast" is sub par- almost insulting. The remodeling noise kept us away from the pool. Mostly quiet rooms, except the end rooms which get a lot of noise from people coming and going from the parking lot. Staff was friendly. Not an excellent hotel, but... More 

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Healdsburg, California
Top Contributor
96 reviews 96 reviews
42 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stay here a few times a year (last time in Aug. 2014) as we travel to Oregon with a large dog. This place has always been the best bang for the buck in a 20 mile radius around Ashland. Excellent rooms and a big run area for the dog. The price is great for what you get-- a real... More 

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Florence, Oregon
1 review
5 of 5 stars Reviewed 5 days ago NEW

We understand this is an older property, but the renovations are excellent. The room was large, the bed was comfortable and the staff welcomed us warmly and provided prompt and superior service when needed. Have had much worse experiences at much higher-priced properties. Ashland is charming, but this time we were just passing through, so the edge-of-town highway-close location was... More 

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Jennifer B, Manager at Ashland Hills Hotel, responded to this review

Dear TripAdvisor Guest, We are so pleased that you enjoyed your stay with us and we love to hear how much our guests are enjoying the renovations that we have completed. We are all very excited about the changes that have been occurring and the additional amenities that we are able to offer and appreciate the wonderful comments about your... More 

Port Townsend, Washington
1 review
3 of 5 stars Reviewed 6 days ago NEW

I had made reservations 2 weeks prior to arriving, then again a few days later to ask for a second floor room. The day of arrival, I called to say we would be coming in late (around 8 or 9 PM) and was told, "no problem". When we arrived, we were told they were full and she would try to... More 

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Jennifer B, Manager at Ashland Hills Hotel, responded to this review

Dear TripAdvisor Guest, We would like to greatly apologize about the errors with your reservation and want to let you know that we are looking into what happened and will be reviewing with all of our staff about the importance of recording guest requests and making sure that does not happen in the future. Our main goal is customer service... More 

Monterey, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were in the middle of a long road trip on Feb 14th, and needed two hotel rooms for the night. The first place was a dive, the second place had only one room left, the third place, Ashland Hills Hotel & Suites was PERFECT! We assumed since it was a Valentine's Day on a Saturday night, hotel staff would... More 

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Jennifer B, Manager at Ashland Hills Hotel, responded to this review

Dear TripAdvisor Guest, It is always so wonderful to hear about how much a guest enjoyed their stay with us and we are just so pleased that you found our staff to be so welcoming and friendly during your stay and we will be sure to pass your comments on to them. Our main priority is taking care of our... More 

San Diego, California
Contributor
20 reviews 20 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We traveled up and down the coast and stayed at the Ashland Hills Hotel on the way up and the way back. It was one of our favorite hotels. The price was reasonable and the rooms were some of the best we stayed in. We stayed in the suites since we had our dog with us and the rooms were... More 

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Jennifer B, Manager at Ashland Hills Hotel, responded to this review

Dear TripAdvisor Guest, Thank you so much for taking the time to let us know how your stay was. We are always happy when we are able to take care of our guests and their companions during their travels and we are glad that you found our hotel to be so spacious and the price reasonable during your stay. We... More 

Eugene, Oregon
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed at this location because of its proximity to the Ashland Tennis and Fitness club where we were scheduled to play in a competition the next day. We did not expect such a beautiful room, because the room rates were so reasonable. I loved the decor and the bedding and pillows were fabulous. It turns out the rates are... More 

Was this review helpful? Yes 1
Jennifer B, Manager at Ashland Hills Hotel, responded to this review

Dear TripAdvisor Guest, Thank you for taking the time to let us know how your stay was and we are pleased to hear that you enjoyed our newly renovated guest rooms and all the wonderful decor and bedding that we have upgraded to. We are working hard on expanding our amenities for our guests and we hope to soon have... More 

Medford, Oregon
Senior Contributor
22 reviews 22 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was a little concerned initially with how far out the Inn was from the downtown area, but it was really a pretty quick drive. When we arrived, I was a little amused as well as impressed with how enormous this place really was. It was really large, it also looked like something built in the late 60's or early... More 

Was this review helpful? Yes 2
Jennifer B, Manager at Ashland Hills Hotel, responded to this review

Dear TripAdvisor Guest, We are blown away by your review of our Champagne Suite and are so happy that you enjoyed your stay with us! Our whole goal in renovating this hotel is to embarce the property and its history from when it was built in the early 70's and to give our guests a place to experience and enjoy... More 

1 review
5 of 5 stars Reviewed 5 weeks ago

My husband, 3 daughters & I were on our way home to Seattle, WA after driving thru 5 states in 6 days. We decided to stay here after I googled a place to stay and they came up with the best reviews. We were not disappointed - Sonya was wonderful with getting us checked in quickly when this very tired... More 

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Jennifer B, Manager at Ashland Hills Hotel, responded to this review

Dear TripAdvisor guest, Thank you for your kind words and review. We can relate to the late night and unplanned hotel stays, and how it can be difficult when traveling long distances with the whole family, and we are just so pleased that we were able to have you stay with us and how much you enjoyed it. We will... More 

Abu Dhabi, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 22, 2015

Great place. Well maintained, no additional cost for our dog. Suite was in great shape with lots of room. Looks like they are updating other rooms on the site. Only drawback was the limited breakfast that came with it and that had to be ordered the night before. Lobby area is very nice. Be sure to check out Caldera Brewery... More 

Was this review helpful? Yes 1
Jennifer B, Manager at Ashland Hills Hotel, responded to this review

Dear TripAdvisor Guest, We would like to thank you for taking your time to review your stay with us at Ashland Hills Hotel. We are still in the process of updating the property since we obtained ownership a little over a year ago and we are greatly looking forward to offering more and more for our guests to enjoy. Part... More 

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