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Holiday Inn Express Ashland

2.5 of 5 565 Clover Lane, Ashland, OR 97520
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Certificate of Excellence 2014
Holiday Inn Express Ashland
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Holiday Inn Express Ashland
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118 reviews from our community

Traveler rating
    48
    35
    25
    5
    5
See reviews for
41
39
5
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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    (18)
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Olympia, Washington
Top Contributor
76 reviews 76 reviews
67 hotel reviews
169 helpful votes 169 helpful votes
3 of 5 stars NEW

We arranged for this hotel just a few hours prior to our arrival after a long day of driving from southern California. The hotel was just off I-5, just a few miles north of the California/Oregon border. The hotel was easy to find. We arrived late in the evening (between 9-10 PM). The staff were quick to get us checked... More 

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Auckland Region, New Zealand
Top Contributor
58 reviews 58 reviews
36 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed December 30, 2014

This is a very convenient hotel for I-5 and is the same quality standard you would expect at a newer HIE location. Complete with all of the standard amenities and within walking distance to the Caldera brewpub for a nice drink and meal, it was a great location for stopping over between Washington to California. Also the front desk staff... More 

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Tom H, Guest Relations Manager at Holiday Inn Express Ashland, responded to this review

Thank you for your comments. We're glad we could be a convenient location for you and that you had a good stay with us. Look forward to seeing you again. More 

Sacramento
Top Contributor
58 reviews 58 reviews
17 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed December 28, 2014 via mobile

The stay was ok. Not terrible, but many little things could have been better. When we arrived, no one was at the counter. We waited and looked around a bit..finally someone showed up. The rooms are average. The tub was scratched and the shower curtain wouldn't stay shut. Breakfast was simple but a nice buffet. For the price it might... More 

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Tom H, Guest Relations Manager at Holiday Inn Express Ashland, responded to this review

Sounds like we could have done a better job! That's why your comments are so valuable and help us to better serve you. We will continue to work on those little things and look forward to making it up to you on a future visit. More 

Seattle, Washington
Top Contributor
137 reviews 137 reviews
29 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed November 13, 2014

After a very long drive we arrived at our hotel very early in the afternoon and Hayley at reception greeted us warmly and said our room was ready. It was so nice to have a friendly person end our day from very rainy drive. Our room was one of the cleanest we have ever had. Thank you.

Was this review helpful? Yes 2
Tom H, Guest Relations Manager at Holiday Inn Express Ashland, responded to this review

We're very pleased to be convenient location and you had a good stay with us. Glad we could get you out of the rain and into a clean and comfortable room. And yes, Hayley is great! More 

Lodi, California
Senior Contributor
41 reviews 41 reviews
40 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed November 8, 2014

I've stayed at dozens of Holiday Inn properties over the years and have yet to be let down. This property was a little older, but it was clean and what you would expect. Bed was very comfortable.The breakfast was nice in the morning. Ashland is a nice little town, although there seem to be a lot of drifters around the... More 

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Tom H, Guest Relations Manager at Holiday Inn Express Ashland, responded to this review

We're glad you had a good stay with us and a convenient location for you. Thank you for your comments and come see us again. More 

ashland, oregon
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed November 3, 2014

Room was noisy and stuffy. When we ran the AC it was so loud we couldn't fall asleep so we had to turn it off. Window had no sheer curtain panels so we had to leave the curtains drawn at all times for privacy. Breakfast was absolutely terrible. The eggs and sausage might as well have been made of plastic,... More 

Was this review helpful? Yes 1
Tom H, Guest Relations Manager at Holiday Inn Express Ashland, responded to this review

We're very sorry to hear you didn't have a good stay with us. The issues you have experienced have been addressed and we have gone over possible improvements in breakfast. We look forward to making it up to you on a future stay. More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 24, 2014

Comfortable bed. Mostly clean, I found some candy on the floor and bathroom had a tiny bit of mold forming on the ceiling above the shower. Adjustable shower head, flat screen tv, in room coffee maker with lots of tea and coffee stocked in the room. I enjoyed using the treadmill in the fitness center. Nice indoor pool and hot... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Ashland, responded to this review

Dear Glenda V, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and appreciate your compliments regarding... More 

Billings, Montana
Top Contributor
70 reviews 70 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 19, 2014

I have found that (with very few exceptions) HIE's have very nice front desk personnel. This was definitely a good one in that regard. The street is a little hard to spot but if you turn between the Chevron and 76 stations it will take you right to it. With that in mind it has gas readily available and easy... More 

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Tom H, Guest Relations Manager at Holiday Inn Express Ashland, responded to this review

Thank you for your response. We appreciate and value your feedback as it helps us to better serve you. We will work on the issues and continue to give friendly and efficient customer service. And we look forward to your future stay with us. More 

Portland, OR
Top Contributor
230 reviews 230 reviews
82 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed August 21, 2014

The staff are all agreeable and hard-working, and everything is clean and cared for. There is some pleasing bird feeder activity on view from the breakfast room. There are subtle hints, however, that this property is less supported than the typical HI Express. Things that didn't bother us, but might bother others: All glassware is plastic or paper, no sign... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Ashland, responded to this review

Dear LuViPortland, Thank you for staying with us and for being an IHG Rewards Club member. I am pleased you enjoyed your overall stay with us. However, I am sorry for the difficulties you experienced with the window in the room. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this... More 

Portland, Oregon
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 17, 2014

We were greeted by experienced staff and were checked in to our reserved room. All amenities were in order and the HVAC worked very well against the 95 degrees outside. Our six night stay was a comfortable place to come and go to performances. Morning breakfast was efficient and encouraged us to be up and in the dining area before... More 

Was this review helpful? Yes
Tom H, Guest Relations Manager at Holiday Inn Express Ashland, responded to this review

Thank you for your response. We are very pleased you had a good stay with us. We'll keep up the good work and look forward to seeing you again. More 

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Additional Information about Holiday Inn Express Ashland

Address: 565 Clover Lane, Ashland, OR 97520
Phone Number:
Location: United States > Oregon > Ashland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Ashland 2.5*
Number of rooms: 65
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Also Known As:
Holiday Inn Express Ashland Hotel Ashland
Holiday Inn Ashland
Ashland Holiday Inn Express

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