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Holiday Inn Express Ashland

2.5 of 5 565 Clover Lane, Ashland, OR 97520
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Certificate of Excellence 2014
Holiday Inn Express Ashland
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Holiday Inn Express Ashland
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114 reviews from our community

Traveler rating
    47
    35
    22
    5
    5
See reviews for
40
38
5
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Top Contributor
102 reviews 102 reviews
25 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed November 13, 2014

After a very long drive we arrived at our hotel very early in the afternoon and Hayley at reception greeted us warmly and said our room was ready. It was so nice to have a friendly person end our day from very rainy drive. Our room was one of the cleanest we have ever had. Thank you.

Was this review helpful? Yes 1
Tom H, Guest Relations Manager at Holiday Inn Express Ashland, responded to this review

We're very pleased to be convenient location and you had a good stay with us. Glad we could get you out of the rain and into a clean and comfortable room. And yes, Hayley is great! More 

Lodi, California
Senior Contributor
41 reviews 41 reviews
40 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed November 8, 2014

I've stayed at dozens of Holiday Inn properties over the years and have yet to be let down. This property was a little older, but it was clean and what you would expect. Bed was very comfortable.The breakfast was nice in the morning. Ashland is a nice little town, although there seem to be a lot of drifters around the... More 

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ashland, oregon
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed November 3, 2014

Room was noisy and stuffy. When we ran the AC it was so loud we couldn't fall asleep so we had to turn it off. Window had no sheer curtain panels so we had to leave the curtains drawn at all times for privacy. Breakfast was absolutely terrible. The eggs and sausage might as well have been made of plastic,... More 

Was this review helpful? Yes
Tom H, Guest Relations Manager at Holiday Inn Express Ashland, responded to this review

We're very sorry to hear you didn't have a good stay with us. The issues you have experienced have been addressed and we have gone over possible improvements in breakfast. We look forward to making it up to you on a future stay. More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed October 24, 2014

Comfortable bed. Mostly clean, I found some candy on the floor and bathroom had a tiny bit of mold forming on the ceiling above the shower. Adjustable shower head, flat screen tv, in room coffee maker with lots of tea and coffee stocked in the room. I enjoyed using the treadmill in the fitness center. Nice indoor pool and hot... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Ashland, responded to this review

Dear Glenda V, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and appreciate your compliments regarding... More 

Billings, Montana
Top Contributor
66 reviews 66 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 19, 2014

I have found that (with very few exceptions) HIE's have very nice front desk personnel. This was definitely a good one in that regard. The street is a little hard to spot but if you turn between the Chevron and 76 stations it will take you right to it. With that in mind it has gas readily available and easy... More 

Was this review helpful? Yes
Tom H, Guest Relations Manager at Holiday Inn Express Ashland, responded to this review

Thank you for your response. We appreciate and value your feedback as it helps us to better serve you. We will work on the issues and continue to give friendly and efficient customer service. And we look forward to your future stay with us. More 

Portland, OR
Top Contributor
221 reviews 221 reviews
80 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed August 21, 2014

The staff are all agreeable and hard-working, and everything is clean and cared for. There is some pleasing bird feeder activity on view from the breakfast room. There are subtle hints, however, that this property is less supported than the typical HI Express. Things that didn't bother us, but might bother others: All glassware is plastic or paper, no sign... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Ashland, responded to this review

Dear LuViPortland, Thank you for staying with us and for being an IHG Rewards Club member. I am pleased you enjoyed your overall stay with us. However, I am sorry for the difficulties you experienced with the window in the room. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this... More 

Portland, Oregon
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 17, 2014

We were greeted by experienced staff and were checked in to our reserved room. All amenities were in order and the HVAC worked very well against the 95 degrees outside. Our six night stay was a comfortable place to come and go to performances. Morning breakfast was efficient and encouraged us to be up and in the dining area before... More 

Was this review helpful? Yes
Tom H, Guest Relations Manager at Holiday Inn Express Ashland, responded to this review

Thank you for your response. We are very pleased you had a good stay with us. We'll keep up the good work and look forward to seeing you again. More 

Newport Beach CA
Top Contributor
137 reviews 137 reviews
54 hotel reviews
77 helpful votes 77 helpful votes
2 of 5 stars Reviewed August 5, 2014

We are a big fan of this chain but this property was not up to snuff. Our room air conditioning was the kind that has two levels.. Hot and clammy and cold and clammy. Odd as the area was very hot but not humid. The wifi I. Our room , 230, wAs slow to non existent. I asked the front... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Ashland, responded to this review

Dear harrodsfan, Thank you for staying with us and providing us with your valuable feedback. We always try our best to ensure we meet our guests needs and expectations and on this occasion we apologize for your disappointment with the condition of our amenities. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.... More 

Atlanta
Top Contributor
75 reviews 75 reviews
24 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed August 2, 2014

We stopped by one night before embarking on a rafting trip on the lower Klamath. We booked through Expedia and thought I had sleeping accommodations for 5 but when we arrived it was only two queen beds; that left one of our party on the floor. Front desk was understanding and provided extra blankets for a floor bed. Seems that... More 

Was this review helpful? Yes 1
Tom H, Guest Relations Manager at Holiday Inn Express Ashland, responded to this review

Thank you for your response. So glad we could accommodate you. We will work on communication with Expedia and look forward to seeing you again. More 

Portland, Oregon
Top Contributor
79 reviews 79 reviews
62 hotel reviews
205 helpful votes 205 helpful votes
4 of 5 stars Reviewed July 20, 2014

Second stay there this summer for Shakespeare Festival with the family and enjoyed it. Continental breakfast was fine, room was clean and well maintained, managed was helpful with early check in. Location is off I-5 on the other side of town as OSF but reasonably close to Southern Oregon U. Summer rates are generally more reasonable than equivalent lodging that... More 

Was this review helpful? Yes 1
Tom H, Guest Relations Manager at Holiday Inn Express Ashland, responded to this review

Thank you for coming back. We're glad you had a nice stay and look forward to your future stay with us. More 

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Additional Information about Holiday Inn Express Ashland

Address: 565 Clover Lane, Ashland, OR 97520
Phone Number:
Location: United States > Oregon > Ashland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Ashland 2.5*
Number of rooms: 65
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Also Known As:
Holiday Inn Express Ashland Hotel Ashland
Holiday Inn Ashland
Ashland Holiday Inn Express

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