By far the worst experience I've had at any hotel. Weekend, full house, only one desk person on duty in the evening - who was often outside the back door smoking instead of staffing the front desk. No manager onsite the entire weekend... No follow up from the parent company regarding my complaint to them regarding the details of my... More

This hotel was located right off the I-5 and was a perfect stop along the way to Portland. The rooms were clean and were large enough for our family of 4 (traveling with 2 toddlers) AND had an indoor pool that was great after a long day of driving. Beds comfortable and a complimentary breakfast was included in the morning.... More

I had a meeting close to the hotel and decided to give it a try. I usually stay at one of the other two hotels in the area. Everything was clean and looked very new. My room didn't have much of a view and I could hear the highway sounds. But the room was very nice, well appointed with two... More

Very friendly and helpful staff. We were given correct directions where we needed to go in the late afternoon. Spacious room with ammendities, and a large bathroom which helped my disabled wife have easier mobility to use the faciities. The beds were clean and very comfortable. The room was spotless. The airconditioner worked perfectly. We appreciated being given a room... More

Room size was perfect. Furnishings included a table-style desk, a comfortable upholstered chair, two wooden armchairs with upholstered seats, a chest of drawers that also held a large TV, a cupboard with refrigerator and coffee maker and plenty of lighting fixtures and lamps (in addition to the king bed and bedside cupboards. The bathroom had a large counter and sink... More

We were passing through on the way to Reno and spent one night. The property has been recently renovated and seems like new. Staff is friendly and breakfast was great. Price was fine for the value. More

Well maintained hotel typical of Holiday Inn Express. Location is excellent for Interstate 5; a little out of the way for downtown Ashland. My first improvement would be an automatic front door. Double (airlock) manual doors are difficult for baggage. Even more difficult for wheel chairs. Staff is congenial and capable. In either direction, the same rooms would be cheaper... More

I recently visited this hotel in December while on business in Southern Oregon. I must say I was impressed with not just the hotel overall as it is updated and a very nice hotel but the staff I encountered we're also friendly and took time to say a hello when I was asking down hallway, in elevator etc. that is... More

My husband and I stayed here both on the way to visit family in California for Thanksgiving and on the way back. This is the place we stay when either going to the Shakespeare Festival and when traveling to California. We have together or separately stayed here approximately 10 times. It is always very clean and very comfortable. The breakfast... More