We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Phoenix Inn Suites Albany

#4 of 10 Hotels in Albany
Certificate of Excellence
Hotel website
3410 Spicer Drive SE, I-5 Exit 233, Albany, OR 97322
Special Offer
10% off Best Rate
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Phoenix Inn Suites Albany
View Map
Add Photo Write a Review

104 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    30
    42
    26
    4
    2
See reviews for
33
18
9
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
  • All months
    (104)
  • Mar-May only
    (29)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (8)
All months
Sherwood, Oregon
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our non-profit organization required a convenient training location that provided our three Oregon state locations minimum travel. The conference room needed to be easily accessible, complete with any needed audio-visual and set-up for effective training. Since the training was a full day the need for refreshments was critical. After checking all the facilities along the interstate we decided on Albany... More 

Was this review helpful? Yes
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

bydogsled-Thank you choosing the Phoenix Inn for your recent conference and training session. We're honored that you selected us to serve your organization. We appreciate the wonderful comments and excellent rating. It's nice to hear about how LeAnna and staff provide you with great service. She is truly an asset to our team. We look forward to welcoming you back... More 

maine
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel after a long, hot day of biking. The hotel had a lovely lobby and a pleasant staff. This hotel is off a busy road and does not seem to have many restaurants nearby. We did not have a car so I think there were more within driving distance. Our room was large and very clean.... More 

Was this review helpful? Yes
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

bitsybabs- Thank you for staying with us. We appreciate the nice comments. I'm glad you had a great experience. We look forward to welcoming you back next time. Dave Pappas General Manager More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 4 weeks ago

This place has the little extras that make it a nicer place to stay while on a road trip. The coffee cups are ceramic mugs - not disposable paper. The breakfast area is spacious and open off the lobby and is accessible all day long - not a little room that is cramped and locked after breakfast is over. Clean,... More 

Was this review helpful? Yes
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

Catie C- Thank you for staying with us. We appreciate the nice comments. I'm glad to hear about your experience. Our staff works extremely hard to provide wonderful accommodations. We look forward to welcoming you back next time. Your endorsement is valued tremendously! Dave Pappas General Manager More 

Monterey, California
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is super covenient just a block or so off Interstate 5. Rooms are very large, well decorated, air conditioned, very clean. Excellent beds! Those are all the plusses. Large flat screen TV, fridge, microwave, good reliable wi-fi that so many hotels don't have. A couple of things I would like to see before I stay again - the... More 

Was this review helpful? Yes
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

Donna313- We appreciate you staying with us. Thank you for the feedback. It sounds like you enjoyed the room and many things about your experience. My apologies for the areas that you mentioned as concerns. I'm sorry we let you down. We'll discuss these and determine how we can improve going forward. I hope you will give us the opportunity... More 

McMinnville, Oregon
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2015 via mobile

I read a lot of reviews for places around Albany and decided on this one. They have the most comfortable beds and feather pillows!The rooms are clean, well furnished, and the pool and hot tub are awesome...great hot breakfast too. Would definitely stay again if in the area.

Was this review helpful? Yes 1
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

Cojosmom- We appreciate you staying with us in Albany. Thank you for the wonderful comments and excellent rating. It's great to hear about your experience. We look forward to welcoming you back next time you're in the area. Dave Pappas General Manager More 

Clatskanie
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 12, 2015

Have family in town, so stay here often. Tried a few other motels in town, but this one I would rate at the top. Air conditioning works great, we were there this month in high 90 degree weather. Clean, comfortable. Not quite as quite as we would like but not horrible. Great staff that will get you anything you want... More 

Was this review helpful? Yes 1
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

R2088CUricharda- Thank you for staying with us. We appreciate the wonderful comments and excellent rating. It's great to hear how you enjoyed your visit. We're honored that you make us your hotel of choice in Albany. Our staff is works very hard to provide the most memorable service. I'm glad you experienced it first hand. We look forward to welcoming... More 

Brookings, United States
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 10, 2015

First time visited them or Albany. On a convention trip. Rates were very reasonable, rooms comfortable and freeway close. Too bad it doesn't have a resturant or lounge but otherwise very good. Denny's across the street delivers 24 hours a day.

Was this review helpful? Yes
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

Allan S- We appreciate you staying with us. Thanks for the review and solid rating. It sounds like you had a good experience. Hope you will visit us again next time you're in the area. Dave Pappas General Manager More 

Dubuque, Iowa
Level Contributor
4 reviews
5 of 5 stars Reviewed July 7, 2015

The rooms were beautiful, comfortable and very clean. The breakfast was so delicious, that we compared it to the same hotel chain in Eugene, Oregon, we were disappointed with Eugene's breakfast. The staff was very friendly. If we are in this area again, we will stay here.

Was this review helpful? Yes
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

wackymackie2014- Thank you for staying with us. We appreciate the nice comments and excellent review. I'm glad you had a wonderful experience. As a frequent traveler and TripAdvisor Contributor, we're honored that you would call us your "Best Hotel of the Trip." Our staff works extremely hard to offer excellent accommodations. We look forward to welcoming you back next time... More 

Brentwood, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 25, 2015

Rooms are large, pool is clean and location is super convenient. My family stayed here on a road trip from the Bay Area to Portland and it was a very nice, relaxing and easy stop. Would stay there again.

Was this review helpful? Yes
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

Scott C- Thank you for staying with us. We appreciate the nice comments and solid rating. It sounds like you had a great experience. Hope you will visit again. We look forward to welcoming you back next time. Dave Pappas General Manager More 

Panama City, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 22, 2015

Not bad for an overnight stay. Breakfast was simple but good. Close to shopping and the room was quiet and restful. I was a little leery about having an adult store next door to the hotel. My kids (ages 12 & 16) had a lot of jokes for my choice of hotel location but in the end it didn't affect... More 

Was this review helpful? Yes
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

Edith M- We appreciate you staying with us. Thanks for the review. I'm glad you had quality experience. I can assure you we've never had any issues with the adult store. We actually rate extremely high as a family-friendly hotel. We're honored that you chose the Phoenix Inn. Hope you will visit us again. Have a great summer! Dave Pappas... More 

Questions? Get answers from hotel staff and past guests. Ask a question

26 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (4)
Viewed
Dining (2)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (4)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Albany
0.3 mi away
BEST WESTERN PLUS Prairie Inn
1.1 mi away
Comfort Suites
Comfort Suites
#1 of 10 in Albany
4.5 of 5 stars 199 reviews
1.1 mi away
Holiday Inn Express Albany
Show Prices
Show Prices
Show Prices
1.0 mi away
Super 8 Albany
Super 8 Albany
#6 of 10 in Albany
3.5 of 5 stars 302 reviews
1.0 mi away
La Quinta Inn Albany
La Quinta Inn Albany
#8 of 10 in Albany
3.0 of 5 stars 118 reviews
0.2 mi away
Rodeway Inn
Rodeway Inn
#5 of 10 in Albany
3.5 of 5 stars 42 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay