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All 10 Albany hotels

Phoenix Inn Suites Albany

2.5 of 5 Hotel   |   3410 Spicer Drive SE, I-5 Exit 233, Albany, OR 97322
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Phoenix Inn Suites Albany
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Ranked #4 of 10 Hotels in Albany
A recent review
4 of 5 stars reviewed 4 weeks ago
1DisneyFan1955 Parker, Colorado
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82 reviews from our community

Traveler rating
    22
    32
    23
    4
    1
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28
15
7
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Parker, Colorado
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at this property for a couple of nights during a business trip and selected it because of the past reviews here on Tripadvisor. The property is right off the freeway with plenty of free parking and the check-in process went very smoothly. Lobby was nicely decorated and was clean and presentable. Staff was very friendly and went out... More

Was this review helpful? Yes 1
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

1DisneyFan1955- Thank you for staying with us. We appreciate the review. You provided a very thorough description of your experience. It's always nice to receive this type of recap. It sounds like most everything went very well and met your expectations. Our rooms are quite unique overall. I'm glad you enjoyed our spacious layout with many amenities. My sincere apologies... More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 18, 2014

Stayed here for business for a night with my wife. Had a jacuzzi suite which was very nice. My wife says the decor is a little outdated but didn't bother me. Breakfast was nice and overall great stay. I would stay here again. Couches could use some updating and maybe some decor replaced. Only knock I have is that it's... More

Was this review helpful? Yes 3
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

Joey J- We appreciate you staying with us. Thank you for your review. I'm glad you enjoyed the Jacuzzi suite. We're excited about our upcoming renovation that will update our property significantly. It's great to hear about your feelings on our staff. We focus on service tremendously. We hope you will return in the future. Dave Pappas General Manager More

Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 16, 2014

We love the Phoenix Inn Suites experience and have stayed in several over the past few years. Our expectation is high and this one did not disappoint. The room was incredibly comfortable, clean and quiet. I agree that the furniture (sofa especially) had seen better days but I didn't spend much time in that area so it's not a complaint.... More

Was this review helpful? Yes 2
DPappasAlb, Manager at Phoenix Inn Suites Albany, responded to this review

RenaBee74- Thank you for staying with us. We appreciate the excellent review. It's great to hear about your wonderful experience. We look forward to welcoming you back next time! Dave Pappas General Manager More

Big Bear City
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 28, 2014

We really enjoyed our stay here. The room was beautifully decorated with a nice leather couch. The beds were comfy with nice crisp linens. Even though we faced the interstate the nose was minimal and we slept fine. The indoor pool and spa was a nice treat. The pool was heated to a comfortable temperature. They also have one of... More

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DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

Debi B- Thank you for staying with us. We appreciate the excellent review. It's great to hear about your wonderful experience. Our staff is very committed to proving guests with extremely clean rooms and superior service. Look forward to having you return again. Dave Pappas General Manager More

Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 26, 2014

Our room in the Phoenix Inn is generally clean and the space is nice and large. However, the room decor and its furniture are definitely showing its age! The chair and sofa seemed very old with stains on them and i did not wan to sit in them. However, the bedding was excellent, very clean and comfortable bed. The washroom... More

Was this review helpful? Yes 1
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

Cecil L- We appreciate you staying with us in Albany. Thanks for the review. We do understand that some our décor and furniture are showing their age. We're excited about our upcoming renovation that will update the hotel with a new look! I'm glad to hear you experienced a room clean and well maintained with the comfort of our beds.... More

Tigard, Oregon
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 21, 2014

Even though our room looked out on Interstate 5 our room was very quiet. I was impressed with how large and spacious the room was. The king size bed was too firm for me but great for my husband. We both felt the pillows were only so-so. The bathroom towels were a nice size and thickness for the cost of... More

Was this review helpful? Yes
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

Katy S- Thank you for staying with us. We greatly appreciate your feedback. I'm glad you enjoyed your experience. Look forward to having you back in the future. Dave Pappas General Manager More

Port Ludlow, Washington
Top Contributor
84 reviews 84 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 19, 2014

The hotel looks nice and modern - the rooms are well furnished. However, our room, had several problems making it less than comfortable for two nights. The air conditioner was noisy whenever the compressor kicked in - and the room was too warm to sleep without it. When the compressor was off, the freeway noise took its place, making sleep... More

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DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

Bill H- Thank you for staying with us. My sincere apologies for your experience. We really let you down with these issues. We'll discuss this as a staff to ensure this doesn't happen in the future. I hope you will give us another opportunity to win back your confidence in us. Dave Pappas General Manager More

Merced, California
Top Contributor
51 reviews 51 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 13, 2014

I've stayed here many times since it was built because have family in town. The rooms are very spacious with a separate area with couch and desk. The room divider has a counter with mini fridge, sink and coffee maker (provided coffee packets were decent). There is a large counter with mirror next to clothes hanging area so you have... More

Was this review helpful? Yes
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

Lessalt- Thank you for staying with us. We greatly appreciate the loyalty. It sounds like you enjoyed your experience. Guest feedback is very valuable to us. We'll take your comments about the breakfast to heart and ensure we make any changes necessary to offer an excellent breakfast daily. I'm disappointed we let you down in this area. I'm delighted that... More

California Desert, California
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 7, 2014 via mobile

If you need a place for sleeping only..This is the place but only if you ask for an interior room facing Spicer. Freeway is loud. Rooms are large and spacious and the hotel is clean. Typical complimentary breakfast. Staff is friendly. Good value for the price. Not fond that at adult book store next door.

Was this review helpful? Yes
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

RACEMUT- Thank you for staying with us. We appreciate the review. We would treasure the opportunity to have you back in the future and improve on the 3 star rating. Our inside rooms are much quieter. I hope we can provide you with an experience that will exceed your expectations next time. Dave Pappas General Manager More

Redding, California
1 review
5 of 5 stars Reviewed May 20, 2014

I recently stayed at the Phoenix Inn while attending a wedding in Albany, OR. It was a wonderful lodging experience and I will be a return guest whenever I am in the area again. The room was incredibly clean (I am somewhat picky) and the bed was so comfy! Also, kudos to the staff; they were all so accommodating and... More

Was this review helpful? Yes
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

Diane B- Thanks for staying with us in Albany. We appreciate the excellent review. I'm glad you had a wonderful experience. Our staff takes great pride in having super clean room with outstanding service. It's nice to hear that you really enjoyed the breakfast. Look forward to having you back in the future. Dave Pappas General Manager More

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Additional Information about Phoenix Inn Suites Albany

Address: 3410 Spicer Drive SE, I-5 Exit 233, Albany, OR 97322
Location: United States > Oregon > Albany
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Phoenix Inn Suites Albany 2.5*
Number of rooms: 93
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Also Known As:
Phoenix Hotel Albany
Phoenix Inn Suites Albany Oregon

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