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Holiday Inn Express Albany

2.5 of 5
105 Opal Court NE, Albany, OR 97321
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Holiday Inn Express Albany
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38 traveler photos
Ranked #2 of 10 hotels in Albany
4.5 of 5 stars 57 Reviews
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57 reviews from our community

    Trip type
Traveler rating
    27
    20
    8
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    2
Date Rating
Kevin S
Toronto, Canada
1 review
“Good Value”
4 of 5 stars Reviewed January 27, 2012

Very courteous and polite - clean rooms. The Hotel is situated right on the interstate so it is very convenient to access along with having a restaurant right across the parking lot is also a bonus More

Was this review helpful? Yes
Christina Lammert, Guest Relations Manager at Holiday Inn Express Albany, responded to this review
January 30, 2012

Dear Guest, we are glad to hear that you enjoyed your stay at the Holiday Inn Express & Suites and choosing to write your review helps both our hotel and the guests who are planning or who have previously stayed with us, so we would like to thank you for that! It is great to hear that our guests enjoy... More

tracey s
Lebanon, Oregon
1 review
“Extended stay with work”
5 of 5 stars Reviewed January 8, 2012

The staff was very helpful and accommodating. The prices were reasonable and the rooms were clean. They also served a hot and cold breakfast every morning. They also have workout facility, heated pool, sauna and whirlpool. The best thing of all is that they welcome pets and have aminimal fee! More

Was this review helpful? Yes
Christina Lammert, Guest Relations Manager at Holiday Inn Express Albany, responded to this review
January 11, 2012

Dear Guest, we would like to say that we appreciate you taking the time to write a great review about our hotel! With our many updates and the wonderful staff we have here makes for a great combination for our guests to enjoy! Our amenities tend to out rank most of our competitors, such as our Express Start Breakfast with... More

wildhares
Idaho
Reviewer
3 reviews
1 helpful vote
“Clean, great customer service, poor beds, new beds coming”
4 of 5 stars Reviewed December 29, 2011

Nice clean hotel. Only downfall, the beds are old and uncomfortable. We cut our stay short because of the bed. We made mention of it to the desk clerk and was told they are in the process of getting new beds. Highly recommend this hotel once the new beds arrive. Great customer service, friendly staff. Convenient location near the freeway.... More

Was this review helpful? Yes
Christina Lammert, Guest Relations Manager at Holiday Inn Express Albany, responded to this review
December 30, 2011

Dear Guest, thank you very much for writing to us about your stay every detail in a statement will help us as a hotel and a team grow through new ideas and how to improve on the old ones! We are happy to hear that you enjoyed our customer service abilities and our hotel, enough to return once our new... More

Tommyyam
Contributor
11 reviews
4 helpful votes
“Average , poor Internet good shower”
3 of 5 stars Reviewed December 24, 2011

Poor Internet but nice shower. We only stay one night on our road trip from Vancouver canada to San Francisco. More

Was this review helpful? Yes
Christina Lammert, Guest Relations Manager at Holiday Inn Express Albany, responded to this review
December 30, 2011

Dear Guest, first of all we would like to mention that we are sorry to hear that you had some complications during your stay with us. Our internet service provider had some server issues that were fixed immediately during the time of your stay, we are devoted to giving our undivided attention to any issue that may arise for our... More

travelnut75
San Francisco
Reviewer
5 reviews
5 helpful votes
“Decent stay, pet friendly, horrible beds”
3 of 5 stars Reviewed December 13, 2011

Pros: convenient location hear the highway, pet friendly without feeling like you're in a gross room reserved just for people with pets (they seem to keep them to the same quality as regular rooms), free breakfast Cons: beds totally uncomfortable, way too soft and felt cheap. Not sure why they had these mattresses since the other Holiday Inn Express we... More

Was this review helpful? Yes
Christina Lammert, Guest Relations Manager at Holiday Inn Express Albany, responded to this review
December 16, 2011

Dear Guest, first of all we would like to mention how very sorry we are that your stay did not meet the high expectations you have had at so many other hotels. We are always improving and growing as a team and as a hotel, with our many upgrades such as the 37" HD TV's, our Express Start Breakfast with... More

hsqueen
Yreka, California
Reviewer
3 reviews
1 helpful vote
“Great place and great people.”
5 of 5 stars Reviewed November 30, 2011

I am very pleased to say that I had a great stay here. We were traveling home from Seattle and stoped in and the front desk lady was welcoming. I think her name was Rachel. The room and the hotel were very clean and Breakfast was great. When we checked out Christina was wonderful. If you are traveling through and... More

Was this review helpful? Yes
Christina Lammert, Guest Relations Manager at Holiday Inn Express Albany, responded to this review
December 2, 2011

Dear Guest, we are so pleased to hear that you enjoyed your stay with us at the Holiday Inn Express & Suites! Our employees and management love to treat our guests like family and show that they care in many ways. We have updated and learned new ways to improve and to make our guests happy with every step of... More

Jlindq
Baton Rouge, Louisiana
Senior Reviewer
6 reviews
“Home base away from home”
4 of 5 stars Reviewed November 8, 2011

We stayed here for a wekend visit with family in Albany. It was a Beaver football home game so the place was full, but there were no problems. It's a realtively new property: Clean, comfortable and everything you would expect from HIEX. Breakfast was hot and plentiful as advertised, wireless internet and business center were available and working, nice fitness... More

Was this review helpful? Yes
Christina Lammert, Guest Relations Manager at Holiday Inn Express Albany, responded to this review
November 24, 2011

Dear Guest, we would like to thank you for the wonderful comment about our hotel. We always strive to represent our hotel as best as we possibly can, along with our hot breakfast, new TV's and the dedication from our employees to the community! Sincerely, Christina Lammert Holiday Inn Express & Suites Albany, Oregon More

groofan
Umpqua, Oregon
Contributor
15 reviews
2 helpful votes
“We got to see the Beavers”
4 of 5 stars Reviewed November 6, 2011

We checked in after a long day of meetings. The two ladies at the desk were very up and bubbly making the check in procedure pleasant. Before we had finished there was a lady standing behind us offering freshly baked chocolate chip cookies. This is treat not offered in all Holiday Inn Expresses and we certainly appreciate the experience when... More

Was this review helpful? Yes
Christina Lammert, Guest Relations Manager at Holiday Inn Express Albany, responded to this review
November 24, 2011

Dear Guest, thank you so much for your review about our hotel; however, we are sorry for the inconvenience that had come upon your visit with us. With our breakfast in mind, we try and keep a good variety of choices between hot and cold food items for our guests to enjoy, and we are in the process of looking... More

TK P
Mount Hood, Oregon
Reviewer
3 reviews
3 helpful votes
“Appealing rooms with AWFUL beds”
3 of 5 stars Reviewed October 22, 2011

Though the staff was nice, the room was attractive & clean, and even the breakfast offerings better than normal, the ridiculously cheap mattresses and pillows made sleep fairly impossible. The mattresses did look fairly new, and I appreciate that bed bugs are driving the move to cheap mattresses, but these were just awful. Also, you couldn't order movies nor did... More

Was this review helpful? Yes
Christina Lammert, Guest Relations Manager at Holiday Inn Express Albany, responded to this review
November 24, 2011

Dear Guest, first of all I would like to say we are truly sorry for the troubles that had came up during your stay with us, at the moment we are looking into the issue and while reading other reviews have came up with a few ideas! We are very pleased to hear that you enjoyed everything our hotel had... More

StoneflyBri
Medford, Oregon
Senior Contributor
32 reviews
7 helpful votes
“Eugene was full of Duck fans, but Albany's HIEX got it done!”
5 of 5 stars Reviewed October 21, 2011

Was going to visit kid @ U of O but forgot there was a game going on. Closest hotel availability was Albany, but The Holiday Inn Express here was worth 40 minutes more up the I-5! Front desk girls were very pleasant and had freshly baked cookies and lemon-water for us as well as a comp beverage for Priority Club... More

Was this review helpful? Yes
Christina Lammert, Guest Relations Manager at Holiday Inn Express Albany, responded to this review
November 24, 2011

Dear Guest, we are so glad that you had such a pleasurable stay with us, and we hope to see you again soon! I know it's always nice to visit with family, and we are commited to treating you like family when you stay with us at the Holiday Inn Express & Suites in Albany, Oregon. Sincerely, Christina Lammert Holiday... More

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Holiday Inn Express Albany Also Known As

  • Holiday Inn Albany
  • Albany Holiday Inn
Address: 105 Opal Court NE, Albany, OR 97321

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Holiday Inn Express Albany
105 Opal Court NE
Albany, OR 97321
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