We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 17 Ardmore hotels

SpringHill Suites Ardmore

3.0 of 5 Hotel   |   2501 Centennial Dr N, Ardmore, OK 73402
Hotel website
Hotel deals
Hotel amenities
Special Offer
Free Parking
Save Saved
You added SpringHill Suites Ardmore to your Saves list
SpringHill Suites Ardmore
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
65%
Ranked #7 of 17 hotels in Ardmore
A recent review
5 of 5 stars reviewed 3 weeks ago
carraig Kansas City, Missouri
  • Overview
  • Reviews (66)
  • Photos (17)
  • Amenities
  • Q&A
  • Room tips (9)
  • Location
  • More
Write a Review

66 people have reviewed this hotel

Traveler rating
    21
    22
    13
    4
    6
See reviews for
28
6
5
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Edmond, Oklahoma
1 review
1 of 5 stars Reviewed 2 weeks ago

Our property was removed from our room during the stay by the 'cleaning' staff. They told us they thought we left, but items in drawers were not removed, our keys still worked, and the wet bathmat was left on the bathroom floor. The refrigerator did not work.

Was this review helpful? Yes
Richard L, General Manager at SpringHill Suites Ardmore, responded to this review

What can I say? We definately dropped the ball in your particular situation. After doing some investigating, and digging a little deeper, it seems because all your belongings had been placed in the closet, the room did look as if it had been vacated, and the closet was items left behind. This was an honest mistake, based on similar situations... More

Kansas City, Missouri
Senior Contributor
39 reviews 39 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Bottom line up front. I showed up late one night after being assured rooms were available and was turned away because no rooms were, in fact, available. I was pretty upset. After seeing how responsive Richard Logan, the General Manager, was on TripAdvisor when responding to other reviews, I emailed him directly before leaving this review to explain my frustration... More

Was this review helpful? Yes 1
Richard L, General Manager at SpringHill Suites Ardmore, responded to this review

Thank you so much for the kind words and comments. I want to thank you for your patience as well, while I worked to resolve the situation for you. We're not always perfect, but if given the opportunity, we can usually turn a negative experience into a positive resolution. If I can ever be of assistance, please don't hesitate to... More

Palmetto, Florida
Top Contributor
132 reviews 132 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This hotel appears great on arrival. We unpacked our luggage and after going to dinner returned for the night. When we turned down the bedding. We discovered live bed bugs in both beds. On one bed the top cover looked stained and laundered. I cannot describe the stain in detail. The night desk clerk was alone and transferred us to... More

Was this review helpful? Yes 1
Richard L, General Manager at SpringHill Suites Ardmore, responded to this review

Phil G, I wanted to take a moment to respond to your recent experience at my hotel. First, I apologize that we let you down, and did not meet your expectations. I do however feel that your assesment is a bit harsh. I examined the "bug" that you brought down for the desk agent to examine. I'm not even certain... More

Yukon, Oklahoma
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 16, 2014 via mobile

I really like this property. The rooms are clean, quiet, comfortable, and spacious. Despite being close to I-35 I heard no traffic noise. Check-in was a breeze with helpful and knowledgeable staff. Beds are comfortable and the sheets are without stains. Breakfast was good and included a variety of hot and cold items. There is a week night social hour... More

Was this review helpful? Yes
Woodland Hills
Contributor
19 reviews 19 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 29, 2014

We had a wonderful stay this past week and was truely impressed by the hotel and staff. The hot breakfast was a winner and prepared fresh. The suite rooms were both large and nicely furnished. We had a problem with our credit card at check in but, they nice enough to check us in while we straightened it out. We... More

Was this review helpful? Yes
Richard L, General Manager at SpringHill Suites Ardmore, responded to this review

Thank you so much for the kind words. I'm delighted that you enjoyed your weekend visit with us. My team works very hard to ensure all of our guests have the same experience you did. We hope to see you again in the future. More

Oklahoma City, Oklahoma
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 16, 2014

Everything was clean, comfortable, and quiet. Staff were friendly. Lots of fresh fruit at breakfast, and a nice social hour with snacks and drinks in the afternoon. Easy on and off the freeway. Absolutely no problems, will stay again.

Was this review helpful? Yes
Houston, Texas
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 15, 2014

You're not going to find a better hotel in Ardmore so book this place in advance because it does get sold out. I enjoyed the complementary breakfast; there were quite a few options available. The gym is decent as well, with a few pieces of cardio equipment and some free standing weights.

Was this review helpful? Yes 1
Dallas, Tx
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed April 21, 2014

I wanted to share my experience with the public regarding this hotel and warn others to stay away at all costs. I had a reservation for April 18th that I used an e-certificate as payment for the room. An e-certificate is a voucher for complimentary night. Due to circumstances beyond my control, I was unable to make the trip and... More

Was this review helpful? Yes 6
Richard L, General Manager at SpringHill Suites Ardmore, responded to this review

Mr. Dnat, I'm sorry to know that you feel you were given horrible service, regarding your recent reservation. As I explained when we spoke, we do value all of our guests, and especially our Marriott Elite Members. Marriott asks all guests (including elite members) for a valid credit card, to hold the room reservation for you. It is also explained... More

Dallas, Texas
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 29, 2014

The hotel is full of runners staying in town to run to raise money for Mercy Hospital and Kids with cancer. The hotel leadership denied late check out saying the were booked on Sunday night but the website reservations indicates they are still taking reservations. Secondly, the race day breakfast was not adjusted to accommodate early start times. It would... More

Was this review helpful? Yes 2
Richard L, General Manager at SpringHill Suites Ardmore, responded to this review

Dear Texasrunner55, First of all, I'd like to apologize that your request for a late check-out was not granted. Considering we were not sold out on Sunday evening, I do not understand why my desk agent would not have granted your request, espcially coming from a Marriott Elite member. This will most certainly be used as a training topic for... More

Dallas, Texas
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 23, 2014

Our family of 5 stayed here while visiting Turner Falls for the weekend. The looks of the hotel were great: the front lobby and rooms have a nice modern and fresh look. The room had high ceilings, upgraded lighting, and one of the more separated sitting areas we've seen in suites (good for parents staying up to watch TV/read while... More

Was this review helpful? Yes
Jordan H, Assistant General Manager at SpringHill Suites Ardmore, responded to this review

Dear CaptDefeated, I wanted to take a moment to thank you for your review regarding your recent stay. We always welcome guest feedback to help us improve our service. I am glad to hear that you enjoyed our property's decor and suite layouts. I couldn't agree more that the seperated sitting area can be beneficial for families on vacation. We... More

Owners: What's your side of the story?
If you own or manage SpringHill Suites Ardmore, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to SpringHill Suites Ardmore? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites Ardmore

Address: 2501 Centennial Dr N, Ardmore, OK 73402
Phone Number:
Location: United States > Oklahoma > Ardmore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Ardmore 3*
Reservation Options:
TripAdvisor is proud to partner with Priceline, Orbitz, Travelocity, Booking.com, Expedia, Tingo, Hotels.com, HotelsClick, Despegar.com, BookingOdigeoWL and Agoda so you can book your SpringHill Suites Ardmore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

17 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (4)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Other (6)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Ardmore
Hotel Class
Number of rooms
80

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer