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All 17 Ardmore hotels

SpringHill Suites Ardmore

3.0 of 5 Hotel   |   2501 Centennial Dr N, Ardmore, OK 73402
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Ranked #8 of 17 Hotels in Ardmore
A recent review
5 of 5 stars reviewed 1 week ago
Johnnyg127 NORTH RICHLAND HILLS
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71 reviews from our community

Traveler rating
    23
    23
    15
    4
    6
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31
8
5
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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NORTH RICHLAND HILLS
Top Contributor
62 reviews 62 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Springhill suites in Ardmore last Night and the Mattresses were the BEST of any hotel in which we have stayed. They are very new and have a great Pillow top. The Breakfast was also great. They kept food available. The Hotel Staff were all pleasant and helpful

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Edmond, OK
Contributor
12 reviews 12 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms were great for our family. We had two queen beds and a sofa bed to accommodate parents and three children. Only one TV in the room which had to face either beds or sofa table, so we ended up sharing areas before bedtime. Small pool but it is indoor and heated so the kids (and adults) loved it.... More

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Dallas, Texas
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 10, 2014

My family and I stayed overnight in the double queen, two room suite. What a deal for the space and comfort. The staff was great...friendly and welcoming from the front desk agent to the maid that serviced our room. The rooms, common area and pool were all very clean and comfortable. I was really surprised how much they had to... More

Was this review helpful? Yes 1
Wichita
Top Contributor
140 reviews 140 reviews
28 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed August 5, 2014

While this hotel lacks the WOW factor I've felt at other SpringHill Hotels, there were some positives. We checked in with ease, slept well in a comfortable bed, and had a nice breakfast. Unfortunately, there were a few housekeeping issues. I did call the desk to complain about one item which in my opinion could have easily been resolved on... More

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Jordan H, Assistant General Manager at SpringHill Suites Ardmore, responded to this review

Dear Mary1675, I would like to start by thanking you for your honest feedback of our hotel. When guests are open and honest with hotel management about when things go wrong, it allows us to try to fix those mistakes and make sure they do not happen again. We pride ourselves in having clean rooms for all of our guests,... More

Dallas, Texas, United States
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed July 26, 2014

Needed someplace to stay for a funeral in Sulphur, OK and this is the only Marriott property remotely close. The staff was fine and the room was clean and they are suites. Some major issues. First of all the walls provide zero obstruction to sound. I could clearly hear the TV in the next room and the conversations of the... More

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Jordan H, Assistant General Manager at SpringHill Suites Ardmore, responded to this review

Dear Douglas G., First off, I would like to thank you for being a loyal Marriott guest and giving us the chance to serve you during this difficult time for your family. We pride ourselves on providing clean and spacious suites with a warm and friendly atmosphere for all of our guests. I am sorry to hear that the area... More

Edmond, Oklahoma
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 7, 2014

Our property was removed from our room during the stay by the 'cleaning' staff. They told us they thought we left, but items in drawers were not removed, our keys still worked, and the wet bathmat was left on the bathroom floor. The refrigerator did not work.

Was this review helpful? Yes 1
Richard L, General Manager at SpringHill Suites Ardmore, responded to this review

What can I say? We definately dropped the ball in your particular situation. After doing some investigating, and digging a little deeper, it seems because all your belongings had been placed in the closet, the room did look as if it had been vacated, and the closet was items left behind. This was an honest mistake, based on similar situations... More

Kansas City, Missouri
Senior Contributor
39 reviews 39 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 1, 2014

Bottom line up front. I showed up late one night after being assured rooms were available and was turned away because no rooms were, in fact, available. I was pretty upset. After seeing how responsive Richard Logan, the General Manager, was on TripAdvisor when responding to other reviews, I emailed him directly before leaving this review to explain my frustration... More

Was this review helpful? Yes 1
Richard L, General Manager at SpringHill Suites Ardmore, responded to this review

Thank you so much for the kind words and comments. I want to thank you for your patience as well, while I worked to resolve the situation for you. We're not always perfect, but if given the opportunity, we can usually turn a negative experience into a positive resolution. If I can ever be of assistance, please don't hesitate to... More

Palmetto, Florida
Top Contributor
141 reviews 141 reviews
33 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed June 24, 2014 via mobile

This hotel appears great on arrival. We unpacked our luggage and after going to dinner returned for the night. When we turned down the bedding. We discovered live bed bugs in both beds. On one bed the top cover looked stained and laundered. I cannot describe the stain in detail. The night desk clerk was alone and transferred us to... More

Was this review helpful? Yes 1
Richard L, General Manager at SpringHill Suites Ardmore, responded to this review

Phil G, I wanted to take a moment to respond to your recent experience at my hotel. First, I apologize that we let you down, and did not meet your expectations. I do however feel that your assesment is a bit harsh. I examined the "bug" that you brought down for the desk agent to examine. I'm not even certain... More

Yukon, Oklahoma
Top Contributor
56 reviews 56 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 16, 2014 via mobile

I really like this property. The rooms are clean, quiet, comfortable, and spacious. Despite being close to I-35 I heard no traffic noise. Check-in was a breeze with helpful and knowledgeable staff. Beds are comfortable and the sheets are without stains. Breakfast was good and included a variety of hot and cold items. There is a week night social hour... More

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Woodland Hills
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 29, 2014

We had a wonderful stay this past week and was truely impressed by the hotel and staff. The hot breakfast was a winner and prepared fresh. The suite rooms were both large and nicely furnished. We had a problem with our credit card at check in but, they nice enough to check us in while we straightened it out. We... More

Was this review helpful? Yes
Richard L, General Manager at SpringHill Suites Ardmore, responded to this review

Thank you so much for the kind words. I'm delighted that you enjoyed your weekend visit with us. My team works very hard to ensure all of our guests have the same experience you did. We hope to see you again in the future. More

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Additional Information about SpringHill Suites Ardmore

Address: 2501 Centennial Dr N, Ardmore, OK 73402
Location: United States > Oklahoma > Ardmore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Ardmore 3*
Number of rooms: 80
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