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All 5 Altus hotels

BEST WESTERN Altus

2804 North Main Street, Altus, OK 73521
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46%
Ranked #4 of 5 hotels in Altus
A recent review
5 of 5 stars reviewed 3 days ago
Faye C Colbert, United States
  • Reviews (46)
  • Photos (18)
  • Amenities
  • Q&A
  • Room tips (5)
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46 people have reviewed this hotel

Traveler rating
    9
    11
    13
    6
    7
See reviews for
18
3
4
14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Colbert, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

We had a great time. Everything was neat and clean. We will be back again. We were attending a family reunion in Blair. The breakfast was very delicious and the gentleman working in the kitchen and dining room was very attentive.

Review collected in partnership with Best Western

Was this review helpful? Yes
Ann Arbor, Michigan
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel building is nothing special. Older but well kept up. Front desk staff were some of the friendliest and most helpful hotel staff I have ever interacted with. Room was nothing special. Did have a mini fridge and microwave though. For each guest staying at the hotel, you received two free drink vouchers for the hotel bar (beer or... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN Altus, responded to this review

Dear GlobalNurse, Thank you for taking the time to write and submit your nice review of our hotel. It is our goal to provide our guests with the utmost in service, comfort, cleanliness, value and facilities, and I am glad we exceeded your expectations. We really appreciate your compliments and look forward to welcoming you back on a future visit.... More

Athens, Texas, United States
Contributor
12 reviews 12 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff at this hotel is always pleasant and professional. It is hard to keep a hotel clean in SW Okla with the wind but they try hard. Rooms are clean inside, grounds are sometime messy from guests dropping trash or trash blowing in. Always pleased with the value for my dollar here. Good access to shopping and food.

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN Altus, responded to this review

Dear Larry B, Thank you very much for taking the time to write and post your great review about your experiences at our hotel. It's guests like you that make our jobs of keeping the property clean and delivering excellent service very rewarding. We appreciate your understanding about some of our challenges and glad to know you find us to... More

Edmond, Oklahoma
1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

Immediately when you walk in to the hotel there are signs and banners about the best western rewards card and stay 3 nights get 1 free! Well in the fine fine print you have to check out every day and check back in witch means you have to switch rooms then once you get to your 3rd night you have... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN Altus, responded to this review

Dear ChrisOklahoma25, Thank you for taking time to share comments about your recent stay with us. I am sorry for the confusion about the free night program and hope you will accept my sincere apologies for the frustration and inconvenience you experienced. I'm sorry, too, for the poor response you received at our front desk when you brought this to... More

McMurray, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 28, 2014

This hotel was very old and dirty. It is a motel/travel lodge style with a common walkway on the outside and all doors opening onto it. We were traveling with two children under the age of 3. We had this listed in our reservation. We were given a room in the back of the hotel on the second floor. Since... More

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN Altus, responded to this review

Dear Pamela T, I am very sorry that you had such a bad experience at our hotel. Guest safety and comfort are our top priorities, and we take these responsibilities very seriously. Please accept my apologies for not doing a better job in your case. We'd like the opportunity to make amends and hope you will contact me via kenjacobs@zmchotels.com... More

Schertz, Texas, United States
1 review
4 of 5 stars Reviewed May 28, 2014

A trip for gradualtion and a pleasant stay - hotel was good clean - water stains from a leak on ceiling tiles in the bathroom - the rest of the room was clean and comfortable service was great - very friendly, helpful staff

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN Altus, responded to this review

Dear Doris L, Thank you very much for choosing our hotel and posting your nice review and rating about your stay with us. We value all guest feedback and it is always gratifying when it is as positive as yours. We look forward to and welcome the opportunity to serve you again. Sincerely, Ken Jacobs Guest Relations Manager More

Arlington, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 14, 2014

We arrived at the hotel around 11:30pm. If I had seen the room next to mine in daylight I would never have even entered my room. The room had at least 100 dead bugs on the window of various species and look like someone had died in there. That being said, I didn't see the room until after my nightmare... More

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at BEST WESTERN Altus, responded to this review

Dear Ohshesaredhead, I'm truly sorry you had such a bad stay with us and offer my apologies for the discomforts and inconveniences you experienced here. We'd like to learn more about your stay and hope you will contact me via kenjacobs@zmchotels.com so we can discuss this further. We value your business and your feedback and want you to know that... More

Altus, Oklahoma
1 review
5 of 5 stars Reviewed May 14, 2014

We rented the banquet rooms for our school prom and dance. The manager at the Best Western in Altus was so helpful and accommodating to our decorating times and anything we needed. Anytime we asked for assistance there was always someone that could assist us, the service people were very helpful. I would recommend the use of banquet rooms, at... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN Altus, responded to this review

Dear Carrie T, Thanks so much for taking the time to write and post your review about your recent experience at our hotel. We had such a good time with you and your group and glad to hear you were happy with us, too. Ty is a terrific manager and leads us by setting an excellent example of how to... More

Hondo, Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 21, 2014

Went into my room after dark and was tired so I just went to bed. When I woke up in the morning I noticed there were blood stains all in the carpet so I snapped pics to show manager and when I checked to make sure I got all my belongings I found that the bed sheets were also bloody... More

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at BEST WESTERN Altus, responded to this review

Dear Shawn L, Your review is the first I have heard about your horrible experience here and I hope you will accept my sincerest apologies for the poor condition and service you received here. I hope you will send me your contact information via kenjacobs@zmchotels.com so we can continue this conversation directly and make amends. We want all our guests... More

Flat Rock, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2014

We travel here for business every month and I love everything about this place. Friendly, helpful and genuine staff make it a great place to be. Rooms are always very clean and food is always great. The fitness center and lounge are always awesome the employees always go out of their way to be sure you are taken care of.... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at BEST WESTERN Altus, responded to this review

Dear Ron/steve D, Thanks so much for your loyalty and lovely review. I am so glad you know you can count on us for a comfortable stay, with the best in accommodations and service. We love welcoming you back and look forward to seeing you again soon. Sincerely, Ken Jacobs Guest Relations Manager More

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Additional Information about BEST WESTERN Altus

Address: 2804 North Main Street, Altus, OK 73521
Phone Number:
Location: United States > Oklahoma > Altus
Price Range (Based on Average Rates): $
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Also Known As:
Altus Best Western

18 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Number of rooms
100

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