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All 5 Altus hotels

BEST WESTERN Altus

2804 North Main Street, Altus, OK 73521
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Ranked #3 of 5 Hotels in Altus
A recent review
5 of 5 stars reviewed 3 weeks ago
Ron/steve D Flat Rock, United States
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50 reviews from our community

Traveler rating
    12
    11
    14
    6
    7
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19
4
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Flat Rock, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stay here at least once a month on business and would not stay anywhere else. The customer service is great and the rooms are clean I actually enjoy staying here. We do contracting work at the Air Force Base and they do everything they can to accommodate us.

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN Altus, responded to this review

Dear Ron/steve D, Thank you very much for making us your hotel of choice and for sharing your comments about your many visits with us. Everyone here enjoys delivering a higher quality guest experience than our competitors and I'm glad you were happy with our performance. I'll share your comments with our team so they know their efforts are appreciated.... More

Georgetown, Indiana
Contributor
12 reviews 12 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a nice place to stay and a great value for the money. The staff was friendly and helpful when we had a minor problem (someone smoked in a non-smoking room). The breakfast was good and there were complementary drink coupons for the lounge. If you don't like a loud honky-tonk type lounge, don't try it, though. I prefer... More

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at BEST WESTERN Altus, responded to this review

Dear Richard R, Thanks so much for sharing your great comments about your recent stay with us. We endeavor to give all our guests the best in service and accommodations and we appreciate your compliments and advice about our lounge. I hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations More

Padre Island, TX
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 23, 2014

The front desk clerk made you feel welcome as soon as you walked in. She was more than accommodating and eager to help. The price of the room was reasonable and each guest gets two complementary drink coupons to use in the lounge. There was also free breakfast provided. The room had a mini fridge and coffee maker. It was... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN Altus, responded to this review

Dear J B, Thank you very much for staying with us and posting your wonderful review and rating. I'm very sorry about the spider webs in your room and offer my apologies for any discomfort you experienced. I'll certainly review the need for attention to details like you mention with our housekeeping team so this does not recur or continue.... More

Colbert, United States
1 review
5 of 5 stars Reviewed July 7, 2014

We had a great time. Everything was neat and clean. We will be back again. We were attending a family reunion in Blair. The breakfast was very delicious and the gentleman working in the kitchen and dining room was very attentive.

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN Altus, responded to this review

Dear Mrs. Thank you for staying with us and posting your wonderful remarks, which I have shared with our staff. We are thrilled to hear that you enjoyed your stay, and appreciate your recognition of jobs well done by our team. We look forward to welcoming you back and serving you here again. Sincerely, Ken Jacobs Guest Relations More

Ann Arbor, Michigan
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 29, 2014

The hotel building is nothing special. Older but well kept up. Front desk staff were some of the friendliest and most helpful hotel staff I have ever interacted with. Room was nothing special. Did have a mini fridge and microwave though. For each guest staying at the hotel, you received two free drink vouchers for the hotel bar (beer or... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN Altus, responded to this review

Dear GlobalNurse, Thank you for taking the time to write and submit your nice review of our hotel. It is our goal to provide our guests with the utmost in service, comfort, cleanliness, value and facilities, and I am glad we exceeded your expectations. We really appreciate your compliments and look forward to welcoming you back on a future visit.... More

Athens, Texas, United States
Contributor
12 reviews 12 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 23, 2014

The staff at this hotel is always pleasant and professional. It is hard to keep a hotel clean in SW Okla with the wind but they try hard. Rooms are clean inside, grounds are sometime messy from guests dropping trash or trash blowing in. Always pleased with the value for my dollar here. Good access to shopping and food.

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN Altus, responded to this review

Dear Larry B, Thank you very much for taking the time to write and post your great review about your experiences at our hotel. It's guests like you that make our jobs of keeping the property clean and delivering excellent service very rewarding. We appreciate your understanding about some of our challenges and glad to know you find us to... More

Edmond, Oklahoma
1 review
2 of 5 stars Reviewed June 7, 2014 via mobile

Immediately when you walk in to the hotel there are signs and banners about the best western rewards card and stay 3 nights get 1 free! Well in the fine fine print you have to check out every day and check back in witch means you have to switch rooms then once you get to your 3rd night you have... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN Altus, responded to this review

Dear ChrisOklahoma25, Thank you for taking time to share comments about your recent stay with us. I am sorry for the confusion about the free night program and hope you will accept my sincere apologies for the frustration and inconvenience you experienced. I'm sorry, too, for the poor response you received at our front desk when you brought this to... More

McMurray, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 28, 2014

This hotel was very old and dirty. It is a motel/travel lodge style with a common walkway on the outside and all doors opening onto it. We were traveling with two children under the age of 3. We had this listed in our reservation. We were given a room in the back of the hotel on the second floor. Since... More

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN Altus, responded to this review

Dear Pamela T, I am very sorry that you had such a bad experience at our hotel. Guest safety and comfort are our top priorities, and we take these responsibilities very seriously. Please accept my apologies for not doing a better job in your case. We'd like the opportunity to make amends and hope you will contact me via kenjacobs@zmchotels.com... More

Schertz, Texas, United States
1 review
4 of 5 stars Reviewed May 28, 2014

A trip for gradualtion and a pleasant stay - hotel was good clean - water stains from a leak on ceiling tiles in the bathroom - the rest of the room was clean and comfortable service was great - very friendly, helpful staff

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN Altus, responded to this review

Dear Doris L, Thank you very much for choosing our hotel and posting your nice review and rating about your stay with us. We value all guest feedback and it is always gratifying when it is as positive as yours. We look forward to and welcome the opportunity to serve you again. Sincerely, Ken Jacobs Guest Relations Manager More

Arlington, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 14, 2014

We arrived at the hotel around 11:30pm. If I had seen the room next to mine in daylight I would never have even entered my room. The room had at least 100 dead bugs on the window of various species and look like someone had died in there. That being said, I didn't see the room until after my nightmare... More

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at BEST WESTERN Altus, responded to this review

Dear Ohshesaredhead, I'm truly sorry you had such a bad stay with us and offer my apologies for the discomforts and inconveniences you experienced here. We'd like to learn more about your stay and hope you will contact me via kenjacobs@zmchotels.com so we can discuss this further. We value your business and your feedback and want you to know that... More

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Additional Information about BEST WESTERN Altus

Address: 2804 North Main Street, Altus, OK 73521
Phone Number:
Location: United States > Oklahoma > Altus
Price Range (Based on Average Rates): $
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Also Known As:
Altus Best Western

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