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Hampton Inn & Suites Altus

#1 of 6 Hotels in Altus
Certificate of Excellence
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3601 North Main Street, Altus, OK 73521
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Best prices for: 1 room 1 guest
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Hampton Inn & Suites Altus
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110 Reviews from our TripAdvisor Community

Traveler rating
    69
    24
    11
    1
    5
See reviews for
43
12
10
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
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English first
  • All months
    (110)
  • Mar-May only
    (36)
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    (21)
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    (28)
  • Dec-Feb only
    (25)
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1 review
4 of 5 stars Reviewed 1 week ago via mobile

We had a,blast and the staff was very friendly and nice. the bed was amazingly comfortable but the room had a shower only instead of a bath tub. The breakfast was very nice and the pool was warm and clean. The hot tub was very nice and relaxing

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear Jacknjessi, Thank you very much for choosing our hotel and posting your nice review and rating about your stay with us. We value all guest feedback and it is always gratifying when it is as positive as yours. We look forward to and welcome the opportunity to serve you again. Sincerely, Ken Jacobs Guest Relations More 

1 review
4 of 5 stars Reviewed 1 week ago

I didn't give it 5 mostly for trivial stuff and the lack of a tub....but we had a lot of fun ..friendly staff great pool and hot tub...good breakfast...clean and close to a lot of good places... I have seen the pictures of bugs and things but we did not experience this at all. It was very clean.....

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear casey c, Thanks so much for sharing your comments about your recent stay with us. We strive to give all our guests the best in service and accommodations and are glad to know you enjoyed your time here. We appreciate your compliments and hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations More 

Rio Rancho, New Mexico
Top Contributor
92 reviews 92 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Very clean rooms, comfortable beds and Wi-Fi is very good. Best of all, the HVAC worked great -- it was raining our whole trip and other hotel rooms felt/smelled as if you were still in a soggy bog. This was a great stop! Thanks!

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear NMFireHorse, Thank you for your visit and nice review. We want to not only meet the needs of our guests, we want to exceed their expectations. Making our guests happy is very important to us, and I'm glad you were relax and enjoy with your time here. Sincerely, Ken Jacobs Guest Relations More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I have stayed in this hotel over 30 times and this was the worse service I've ever had here One employee cursed in front of my 11 year old daughter because she couldn't fit on the elevator with her cart. My daughter went down to get some cookies and we she did she was told she better share. Upon check... More 

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear Brian A, I am very sorry for the bad behavior from a member of our team and apologize for the rude service you received. We want all our guests to receive the best in service from well trained professionals with great attitudes, and I'm disappointed to learn this was not the case with you. I assure you that I... More 

Georgetown, TX, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I have stayed at the Hampton Inn in Altus, OK many times, and each time we have been very pleased. The hotel staff has always been friendly, efficient, and helpful. The rooms are clean and nicely furnished. We will always stay at the Hampton Inn when we go to Altus, OK

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear Charles D, Thank you very much for your many visits and for posting your excellent comments and 5 star rating. It’s guests like you that make our jobs of maintaining the highest standards of cleanliness, service and facilities very rewarding. We are very proud of our people and appreciate your recognition of jobs well done by our team. We... More 

Altus, Oklahoma
1 review
5 of 5 stars Reviewed 3 weeks ago

Our family had a fun and relaxing time during our stay. It was a bonus to have pool toys available for the children to play with. Also we were quite surprised when the little ones got to choose a complimentary toy to keep during breakfast. Our 4 year old granddaughter really liked her sparkly baton.

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear AHSBulldog, Thank you for taking the time to write and submit a review of our hotel. It is our goal to provide our guests with the utmost in service, comfort, cleanliness, value and facilities, and I am glad we exceeded your expectations. We really appreciate your kind words and look forward to welcoming you back on a future visit.... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Hampton Inns are always a best choice to stay. They always have an abundance of choices for the complimentary breakfast, a free daily newspaper and cookies for a snack in the afternoon. It is really better than a home away from home.

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear dennist48, Thanks for your and nice review about the Hampton brand and our hotel. Travelling for business (or pleasure, for that matter) can be stressful and challenging, and we want all our guests to be able to relax and enjoy themselves while they are here. We look forward to welcoming you back and serving you here again. Sincerely, Ken... More 

Altus, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Staff is great, breakfast was super good and hotel was really clean! Staff workers could not have been any nicer! My dog was also allowed to stay without an additional pet fee. So happy we stayed here and cannot wait to go back!

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear Casey M, Thanks for posting your great review about our hotel. We're very happy you like us and what we do here. It’s fun for us too, when our guests travel with their four legged furry family members, and we get to meet and make friends with them. We appreciate your business and hope to see you here again.... More 

Amarillo, Texas
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 26, 2015

For a Hampton, very disappointed . The bed was like a rock . We travel all over the United States for business and this is by far the hardest Hampton bed we have slept on or rather tried to sleep. Both of our backs are hurting this morning. Could not eat breakfast after 2 attempts due to out of food.... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear n s, I am truly sorry for all the discomfort and disappointment we caused you and offer my sincere apologies that we didn't do a better job of delivering an excellent guest experience. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve our operation. I... More 

Stillwater, United States
1 review
5 of 5 stars Reviewed April 17, 2015

Excellent location to spend time, great facility and people. Nice pool, large parking lot, breakfast bar very complete, front desk help pleasant. Management responded in a special way to a suggestion I made on a previous stay over one year before.

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear Jim H, Thank you for making us your hotel of choice and for posting your great review. I'm glad you know you can count on us for a comfortable stay and great service. We really value your feedback and appreciate your kind words and look forward to welcoming you back the next time you are here. Sincerely, Ken Jacobs... More 

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