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Hampton Inn & Suites Altus

#1 of 6 Hotels in Altus
Certificate of Excellence
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3601 North Main Street, Altus, OK 73521
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Hampton Inn & Suites Altus
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Hampton Inn & Suites Altus
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124 Reviews from our TripAdvisor Community

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Traveler rating
    75
    29
    14
    1
    5
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49
13
11
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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    (36)
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Tulsa, Oklahoma
4 of 5 stars Reviewed 1 week ago

I'm an engineer so I try to stick with the facts. I was impressed that when we got back from eating at the Applebees next door we had a message from the front desk asking about the room and if we had any further needs. I was a little concerned after reading the review about the flying bugs. I had... More 

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Texas, United States
1 review
4 of 5 stars Reviewed 1 week ago

I enjoyed the trip and the stay. Felt at home. Staff was wonderful. Breakfast was great, the location was great. I would recommend this hotel. Comfortable room and great air conditioner, for hot July weather.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hot Springs, Arkansas
2 reviews
3 of 5 stars Reviewed 1 week ago

The rooms were clean, which was a nice relief, but the pillows need to be replaced. The pillows at this Hampton are too soft. They flatten completely and offer no support for the neck and back. We had 2 rooms with king sized beds and the pillows were the same in both rooms. Three in our party have neck and... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear Jody O, Thanks for posting comments about your recent stay with us. I'm sorry about the problems you encountered here and apologize for the discomfort and disappointment you experienced. We value your business apologize that you felt the price was too high and that you did not receive good value. We want all our guests to be happy they... More 

United States
2 reviews
4 of 5 stars Reviewed 1 week ago

We had a lovely stay at this hotel but the beds are hard and uncomfortable. The room was clean and the staff were kind and pleasant. The breakfast area was a bit of a mess but there were lots of guests too.

Review collected in partnership with Hampton

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Level Contributor
20 reviews
3 of 5 stars Reviewed 3 weeks ago

Pool and spa was closed weekend of the 4th July for a week and to lazy to post on their web site so we could have book somewhere else. Now we are here and no other hotels have a vacancy for the whole time of my business trip. Guess no relaxing after work in the pool.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear Wilhelmina M, Thank you for staying with us and sharing your review. I'm sorry you were disappointed and offer my apologies for the discomfort and inconvenience you experienced. We'd like the opportunity to make this right and hope you will contact me via kenjacobs@zmchotels.com so we can discuss this personally. I hope we can demonstrate our commitment to your... More 

Nashville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Relatively new hotel with all the amenities comparable to other Hampton Inns where I have stayed. Everything was clean. Internet was a bonus. Breakfast was good. Staff was friendly and attentive. I would stay there again.

Review collected in partnership with Hampton

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Oklahoma City, Oklahoma
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at the Hampton 2 nights during the Quartz Mountain Summer Arts Institute. I'm a Hilton Honors member and stay at Hampton Inns frequently, particularly in another small town up in KS. The room was a typical room with 2 queen beds, and looked clean. It did not have amenities that the Hutchinson, KS Hampton offers (complimentary bottle of... More 

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KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear SallyinOKC, I am truly sorry you were disappointed with us and apologize for all the frustration and hassle we caused. It is clear we were not operating up to our usual standards of delivering an excellent guest experience. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training... More 

Goddard, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

This hotel is clean, has friendly staff, good breakfast, cookies on arrival, "Hot - Hot Tub" - some places they are not! Nice pool. Right next door to Applebee's. Convenient. Perfect place for a get away or business trip.

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear Jeananna B, Thank you very much for choosing our hotel and posting your nice review and rating about your stay with us. We value all guest feedback and it is always gratifying when it is as positive as yours. We look forward to and welcome the opportunity to serve you again. Sincerely, Ken Jacobs Guest Relations More 

Springfield, MO
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 19, 2015

I recently spent two nights in Altus for business. I had the opportunity to stay here and enjoyed it. The breakfast was typical Hampton and the staff was very friendly. The rooms were quiet and comfortable. This place to me was slightly better than the Holiday Inn for total comfort. Don't look twice if your booking in Altus. This one... More 

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear bman2000, Thanks for staying with us and posting your excellent review. I'm glad you like what and how we do things here and appreciate your compliments. We value your business and recommendation and hope we can serve you here again. Sincerely, Ken Jacobs Guest Relatations More 

Chicago, IL, United States
1 review
4 of 5 stars Reviewed June 18, 2015

From the very start I knew my stay was going to be a pleasant one. The front desk staff were genuinely glad to see me and helpful in every interaction. My travelling companions had gotten lost on their way to the hotel and the front desk kept me updated on the status of their arrival. The room was clean and... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear Wayde F, Thanks for posting comments about your recent stay with us. Everyone here enjoys delivering a higher quality guest experience than our competitors and we're glad you were able to relax and enjoy your time here. I hope you will be our guest again. Sincerely, Ken Jacobs Guest Relations More 

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