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Hampton Inn & Suites Altus

2.5 of 5 3601 North Main Street, Altus, OK 73521
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Certificate of Excellence 2014
Hampton Inn & Suites Altus
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Hampton Inn & Suites Altus
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95 reviews from our community

Traveler rating
    59
    21
    11
    1
    3
See reviews for
37
10
9
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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  • English first
  • Any
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  • All months
    (95)
  • Mar-May only
    (21)
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    (21)
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    (28)
  • Dec-Feb only
    (25)
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Colorado Springs, United States
1 review
5 of 5 stars Reviewed 1 week ago

Our dogs... who are just furry children loved it here and we were pleased with all of the service... enjoyed the coffee and breakfasts. The room was cleaned everyday...couldn't have asked for better service!

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear Pamela K, Thanks for posting your great review about our hotel. We're very happy you like us and what we do here. It’s fun for us too, when our guests travel with their four legged furry family members, and we get to meet and make friends with them. We appreciate your business and hope to see you here again.... More 

Tulsa, United States
1 review
5 of 5 stars Reviewed 1 week ago

The registration process for this hotel was very good. The check-in process was very smooth and the staff was extremely helpful as they worked with us to discover our accomidations. The staff also worked with us to find nutritional accomidations during our stay. They were extremely helpful with everything. I had the complementary breakfast, omletes, sausage, rolls and oatmeal. this... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear Keith F, Thanks for choosing our hotel for your recent stay here in Altus. I am proud to share with you that it is our passionate and dedicated team who continuously strive to deliver to our guests everything they desire so their time with us is uniquely special. I will personally pass on your kind words to all the... More 

Charleston, South Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

Amazing staff, Awesome Breakfast (Make sure and see Randy & Victoria), clean rooms, and it has an indoor pool & hot tub. My husband also loved that they had bagged breakfast's for those who were in a hurry, and fresh coffee 24/7. We loved it and would recommend it to anyone traveling through Altus.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear adamschic101, Thanks for staying with us and posting your awesome review. It is our goal to deliver the best in service, comfort, cleanliness, value, amenities and facilities, and I'm glad we exceeded your expectations. We really appreciate your recommendation and hope we can welcome you back and serve you here again. Sincerely, Ken Jacobs Guest Relations More 

Altus, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff at this location was extremely friendly and helpful. Room was outstanding, very comfortable and clean. We were very pleased with the laundry facilities and breakfast offerings. The pool and hot tub area was inviting but unfortunately we did not have time to enjoy these amenities. We certainly will stay at the hotel on future visits to Altus.

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear Nancy S, Thanks for posting your wonderful review about your recent stay with us. Everyone here enjoys delivering a higher quality guest experience than our competition, and we are glad you were happy with our performance. We look forward to welcoming you back and serving you here again. Sincerely, Ken Jacobs Guest Relations More 

Grain Valley, Missouri
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff are there for you. They are very courteous and take care of all your request, helped me greatly when I had WiFi issues (which is free). The rooms are nice and clean. The beds and pillows were the best and most comfortable we have experienced in a while. The location is great, next too shopping and eateries that... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear waymor45, Thanks for posting your great review about your recent stay with us. We are always very happy when a guest comments about the wonderful service they have received. I have shared your remarks with the team so they know what their efforts are recognized and appreciated. Thank you again for your kind words. I hope we can serve... More 

Oklahoma
1 review
3 of 5 stars Reviewed January 17, 2015

This is a common comment of mine. I stay at hotels for pleasure and family comfort, and a pool and hut tub are frequent requests. All hotels, including this one must figure out a way to alert customers to non-operational features that are advertised as amenities. The hot tub was not available during my stay. The pool was good, and... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear Rydenbrook, I am truly sorry for all the frustration and disappointment we caused you and offer my sincere apologies that we didn't do a better job of delivering an excellent guest experience. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve our operation. I hope... More 

Yukon, Oklahoma
Top Contributor
73 reviews 73 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 7, 2015

I stayed here for 4 nights. I was on the first floor but id not hear any noise from the people staying above me. My room was clean and quiet. Staff was friendly. The daily room cleaning was good. Breakfast was typical Hampton with hot and cold selections, fruit, pastries, etc. My room did have a couple of issues. The... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear 417MikeK, Thanks for staying with us and posting your nice review. I'm sorry for the problems you encountered in your room and hope you will accept my apologies for any inconvenience or frustration they caused. We value timely feedback from all our guests and use your input to make improvements to our guest experience. We appreciate your compliments and... More 

Haverhill, United States
2 reviews
5 of 5 stars Reviewed December 7, 2014

No real complaints. The room was nice, breakfast was good, ample parking. The bed was slightly worn out, the springs are getting soft. It should be replaced soon. Location is good, easy to find. Staff is friendly.

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear Alan F, Thank you for taking the time to let us know about your stay. The only way we can get better is to get honest and timely feedback from valued guests such as you. If you didn't report this to the front desk prior to your departure, please email me at kenjacobs@zmchotels.com or call us and let us... More 

Houston
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 3, 2014

I liked this hotel very much. Customer service, amenities, clean, quiet. Ladies, bring your lighted makeup mirrors because the bathroom lighting is typical hotel terrible, and a step stool for the shower. Its the highest mounted shower head I've ever seen.

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear 1953Margaux, Thanks for posting your candid comments about your recent stay with us. I'm sorry for the problems you encountered in the bathroom and offer my sincere apologies for the discomfort you experienced here. I'm glad you were happy with other aspects of your stay and appreciate you including positive remarks in your review. I hope you will choose... More 

United States
1 review
5 of 5 stars Reviewed November 24, 2014

I actually stayed at the Hampton's Hotel in Altus, Oklahoma, twice in 12 days. The staff was friendly and helpful My room was clean and restful. I would definitely stay at that hotel again, if I'm in the area.

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear Signe M, Thank you for your return visit and loyalty to the Hilton family of hotels. It's always nice to receive positive guest feedback and we really value your recognition of jobs well done by our team. We appreciate your recommendation and look forward to serving you here again. Sincerely, Ken Jacobs Guest Relations More 

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Additional Information about Hampton Inn & Suites Altus

Address: 3601 North Main Street, Altus, OK 73521
Phone Number:
Location: United States > Oklahoma > Altus
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Altus 2.5*
Number of rooms: 83
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Also Known As:
Hampton Inn Altus
Altus Hampton Inn

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