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All 5 Altus hotels

Hampton Inn & Suites Altus

2.5 of 5 Hotel   |   3601 North Main Street, Altus, OK 73521
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86%
Ranked #1 of 5 hotels in Altus
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Roland W Altus, United States
  • Overview
  • Reviews (76)
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76 people have reviewed this hotel

Traveler rating
    48
    18
    6
    1
    3
See reviews for
31
8
6
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Altus, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hampton Inn was an excellent choice and the rates were quite reasonable. Following a long day traveling a dip in the pool was great. Friendly staff and the comfort of the rooms were great as well as the staff we encountered who were knowledgeable of the area and the best places to dine and relax.

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear Roland W, Thank you for staying with us and posting your great review. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. It's always nice to receive compliments from happy guests, and I will share your remarks with the rest of our team here. I hope we can serve you here... More

Longview, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Customer Service here was outstanding. Staff went above and beyond to make us feel welcomed and comfortable. When we got to the room, it seemed a bit small to me (family stay, we needed more room). We had already unpacked when we received a call from the front desk inquiring on our satisfaction with the room. When I commented... More

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear Joellen C, Thank you for taking the time to write and submit a review of our hotel. It is our goal to provide our guests with the utmost in service, comfort, cleanliness, value and facilities, and I am glad we exceeded your expectations. We really appreciate your recommendation and look forward to welcoming you back on a future visit.... More

Tulsa
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 12, 2014

We have been so pleased to come to Altus with the Miss Altus Pageant for many years, and the Hampton Inn has provided us with such wonderful accommodations it makes our week-long stay even more enjoyable. The rooms are spacious, spotless, and have great appointments. We sure appreciate the kindness of the staff, and that great breakfast each day. Traveling... More

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear TulsaTamra, It is always such a pleasure to work with you and your team during this event, and we are honored that you have chosen us to be your home here in Altus. Thank you very much for taking time out of your very busy schedule to write and post your wonderful review. It's guests like you that make... More

Norman, United States
1 review
5 of 5 stars Reviewed June 30, 2014

The Motel was very clean, the staff extremely friendly! The room was clean and comfortable. The only noise I heard was from a rambunctious family in the room above. However, they stopped at 10:30. I did return this past weekend. I will stay again when in this area.

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear James H, Thanks for taking the time to write and post your nice review. I'm so glad you like what and how we do things here and am sorry for the disturbance you experienced from other guests. We appreciate your business and your feedback and look forward to welcoming you back and serving you here again. Sincerely, Ken Jacobs... More

1 review
5 of 5 stars Reviewed June 9, 2014

The kids and I really enjoyed our stay. There were so many places to go and coming back to the hotel always felt like "Awww. We're home" Thank you to all the staff, they were very friendly and helpful.

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear melissabN4916TI, Thank you for making your very first TA review about your recent stay with us. Everyone here works hard to deliver a higher quality guest experience than our competitors and we really appreciate your kind words and recognition of jobs well done by our team. Being away from home can be difficult and I'm glad you were able... More

Abilene, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed May 5, 2014

Our visit was a pleasant one. Staff was very friendly and helpful. Room was clean and comfortable. Water pressure low, but not a big deal. Breakfast included waffles, fresh fruit, oatmeal, muffins, cinnamon rolls, cereal, bagels, etc. One day there was biscuits and gravy with scrambled eggs, and the next day ham/cheese/egg omelets. Located on the main strip, can easily... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear seb2734, Thank you for staying with us and posting your great review about us. It is always gratifying to receive guest feedback especially when it is as positive as yours.I hope we can serve you here again. Sincerely, Ken Jacobs Guest Relations Manager More

Altus, United States
1 review
4 of 5 stars Reviewed May 2, 2014

Staff and personnel are very nice and go out of their way to assist. Rooms are ok...nothing to write home to mom about....especially at almost $150/night. Fitness room is very small....plan on waiting in line to get on either the elliptical, bike or treadmill. Complimentary breakfast is best feature. I would normally just rate this hotel "Average" (at best)...however given... More

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear William D Mr. W, Thank you for posting your candid comments about your recent stay with us. We value your feedback and appreciate your compliments. I'm sorry we didn't do a better job of impressing you and hope you will give us another chance to earn your respect on a future visit. Sincerely, Ken Jacobs Guest Relations Manager More

Coweta, United States
1 review
3 of 5 stars Reviewed April 23, 2014

For the price I felt that I should have received better. The beds in the Suite was very uncomfortable and the toilet stopped up. I have stayed in a much nicer Hampton in the past and was a little disappointed with this one.

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear Dwayne D, I am very sorry to learn of your disappointment with us during your recent stay and offer my sincere apologies for the discomforts you experienced here. We appreciate your loyalty to the Hampton brand and value your input about your visit. We'd like to learn more details from you and hope you will contact me via kenjacobs@zmchotels.com... More

Tulsa Oklahoma, United States
1 review
5 of 5 stars Reviewed April 22, 2014

Our stay at this hotel was enjoyable in every aspect. The staff and the facility were excellent. The breakfast was very good. the room were very clean. The only aspect I can think of that wasn't excellent was the television reception. It was very "fuzzy". Still a great place to stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear Carl R, Thanks so much for sharing your comments about your recent stay with us. We endeavor to give all our guests the best in service and accommodations and we really appreciate your compliments. I'm sorry about the TV reception and will discuss this with our maintenance team. I hope you will let us serve you here again. Sincerely,... More

Kansas City, Missouri
Top Contributor
60 reviews 60 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed April 21, 2014

Loved this place. The room was on the first floor, and it was clean and comfy. The late night check-in woman was a little unfriendly, but maybe she was just tired. The breakfast selection was fantastic, and the attendants were so nice that they even brought more food in even after breakfast had ended. Probably the best hotel in the... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this review

Dear Lauren H, Thanks for staying with us and posting your comments. I'm truly sorry you did not receive excellent service from every member of our team, and hope you will accept my apologies for the poor treatment we delivered. I will certainly follow up and use your review in discussions and training to improve our operation. I hope you... More

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Additional Information about Hampton Inn & Suites Altus

Address: 3601 North Main Street, Altus, OK 73521
Phone Number:
Location: United States > Oklahoma > Altus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Altus 2.5*
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Also Known As:
Hampton Inn Altus
Altus Hampton Inn

29 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Hampton Inn & Suites Altus offers amenities to suit all of your needs. Enjoy a free, hot expanded breakfast daily, on-site convenience store, free Wi-Fi, business center, fitness center, indoor heated pool and hot tub. Modern guest rooms feature clean, comfy beds, flat screen TVs desks and all the standard comforts. Just four miles from Altus Air Force Base, this Altus OK hotel defines convenience and comfort. ... more   less 
Number of rooms
83

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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