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Holiday Inn Express Hotel & Suites Altus

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2812 East Broadway, Altus, OK 73521
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Holiday Inn Express Hotel & Suites Altus
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Holiday Inn Express Hotel & Suites Altus
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59 Reviews from our TripAdvisor Community

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Traveler rating
    28
    16
    11
    2
    2
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24
3
4
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
  • All months
    (59)
  • Mar-May only
    (18)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (14)
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1 review
5 of 5 stars Reviewed 2 weeks ago

Best place I have found in town to stay. Only place I stayed that has had gluten free options for breakfast. One of the staff members Beth went above and beyond to help me with breakfast, and the gentleman at the front desk was amazing as well. He made sure I knew what was going on and that I had... More 

Was this review helpful? Yes
Tulsa, Oklahoma
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As expected, this property is consistent with other HIE's and my first choice when overnighting in Altus, OK. The rooms are very clean, with comfortable beds, adequate amenities for short stays, and always quiet. But the staff at this hotel are always very friendly and helpful. I was pleased to meet the GM yesterday and now I know why the... More 

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Amarillo, Texas
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 27, 2015

The room was wonderful as expected from an IHG brand hotel . Check in service was great. Breakfast was another story most defiantly not up to the IHG standard. No butter so we had dry toast, my husband tried to find someone to ask but no one was at the front desk or kitchen. The eggs and biscuits had set... More 

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Guthrie, Oklahoma
1 review
1 of 5 stars Reviewed April 6, 2015

A great room for the price. Every staff member was simply just the greatest. Breakfast was just what the doctor ordered. I will be back to this location and I will check out other Holiday Inn Express hotels.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Altus, responded to this review

Dear Jerry M, Thank you for taking the time to leave us a review of our hotel. I am happy that you found our staff to be accommodating and breakfast options being at par with your liking. I have sent you a private message in order to obtain more details about your stay. Sincerely, Pam G Case Manager IHGCare More 

Ball Ground,GA
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 24, 2015

We were very pleased with the accommodations here, and especially with the staff. In particular the young lady running the front desk (hate that I cannot remember her name!!!!) on the afternoon of 3/17. She was by herself, but was able to take of everyone including those on the phone with patience and expertise. Conversation with her was very engaging... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 21, 2015

Great staff, nice clean room, quiet, good breakfast would stay again. We always look forward to cinnamon rolls. Bed (king) was reasonable comfortable, not quite as good as home, but just fine. Jazz music in lobby was interesting. Staff engaging and helpful.

Was this review helpful? Yes 1
Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

I came in on March 16th around 4:20pm to make a few reservations.The young lady at the front desk (Shannon)was amazing. She had a lot going on when I walked in. The phone was ringing there was three people in front of me she was trying to check in and make reservations for. This poor girl was running her head... More 

Was this review helpful? Yes 1
San Antonio, Texas, United States
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed March 11, 2015

My family has statyed at this hotel numerous times over the years. This trip was another excellent stay due to the staff. Upon checking in, our room had a faulty light and a stained curtain. The front desk attendant tried to remedy the situation, but in the end offered us another room quickly. On a Monday morning, we arrived for... More 

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Little Rock, Arkansas
Level Contributor
10 reviews
5 hotel reviews
5 of 5 stars Reviewed January 6, 2015

I like this place and have stayed many times now. The beds are always fresh and comfortable, wifi has good range and speed. Last time I stayed I had mentioned the landscaping had blind spots in the parking lot, I was emailed by the management about my review notifying me that it would be taken care of. Upon entering the... More 

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Dean J, General Manager at Holiday Inn Express Hotel & Suites Altus, responded to this review

Hello, We appreciate your comments about our hotel and staff. When guests bring things to our attention, we do all that we can to make sure they are taken care of to provide an excellent experience. I apologize that you had difficulties with our wireless internet. Please know that our wireless internet does not have limitations on the number of... More 

1 review
5 of 5 stars Reviewed January 3, 2015

We were there in December to visit our son, we had a great room and Christopher at the front desk was very sweet and he made sure we were comfortable with our accommodation. Food was great, we had a great Christmas there!

Was this review helpful? Yes
Dean J, General Manager at Holiday Inn Express Hotel & Suites Altus, responded to this review

Hello, Thank you for taking the time to share your experience, and for specifically mentioning Christopher. We have shared your comments with him, and they are much appreciated. We are very happy that you enjoyed your stay, and invite you to come back and stay with us in the near future. Thank you, Dean Johnson General Manager More 

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