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All 5 Altus hotels

Holiday Inn Express Hotel & Suites Altus

2.5 of 5 Hotel   |   2812 East Broadway, Altus, OK 73521
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75%
Ranked #2 of 5 hotels in Altus
A recent review
4 of 5 stars reviewed 2 weeks ago
Lee S Arkansas
  • Overview
  • Reviews (45)
  • Photos (25)
  • Amenities
  • Room tips (11)
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45 people have reviewed this hotel

Traveler rating
    21
    13
    9
    1
    1
See reviews for
19
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18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Arkansas
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is kind of a mixed bag. For Altus, OK I think this is a pretty good hotel, given some of the other local choices. The property is fairly new and was overall in good condition, and the rooms were clean and nice. Checking in was difficult for our group because it was obvious some of the desk staff... More

Was this review helpful? Yes
Dean J, Manager at Holiday Inn Express Hotel & Suites Altus, responded to this review

Hello, Thank you for taking the time to share your experience with us. We are proud to be able to call ourselves the newest hotel, and also the most updated hotel in Altus. We apologize that you were not more properly informed of our renovations to update our hotel during check-in. We have supplied multiple signs at the front desk... More

1 review
4 of 5 stars Reviewed June 25, 2014

Stayed here while on business. Probably the best choice in Altus, having stayed at other "highly ranked" hotels in the area, which were disappointing. The hotel seemed to be very new. I liked the cozy feel to it and the interesting carpet. Front desk staff was friendly. Breakfast was good, plenty of variety and a super friendly breakfast lady. Overall... More

Was this review helpful? Yes
Dean J, Manager at Holiday Inn Express Hotel & Suites Altus, responded to this review

We appreciate the time that you took to share your positive experience! Our hotel is the newest hotel in Altus, and also the most updated, as we have completed the first set of our renovations earlier in 2014, and should have the final part of the renovations finished by the end of July. The renovations included updates to the carpeting... More

jhanson@usao.edu
Contributor
14 reviews 14 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 23, 2014

The property is currently being remodeled. The elevators do not consistently work and there is no ice on the property- machines are out and kitchen has no ice. With at least four ice makers and a kitchen, it seems like one machine might be functioning. Additionally, there is still an issue with flies in the breakfast area. The desk service... More

Was this review helpful? Yes
Dean J, Manager at Holiday Inn Express Hotel & Suites Altus, responded to this review

Hello, Please accept our apologies for the inconvenience caused by our current remodels to improve our hotel for our guests. Unfortunately, the overuse of our elevators caused one of the buttons to become stuck. Once our staff was informed of the issue, a maintenance crew was dispatched and fixed the problem immediately once they arrived on property. Our 2 ice... More

Palm Bay, Florida, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 29, 2014

Beds were comfortable, the front office staff was never available, no Management or Maintenance Staff on the premises during Memorial Day weekend with a booked hotel. Microwave did not work, light bulbs missing. Flies everywhere & fly traps located near food. Business Center did not have working printer (this issue was addressed the weekend prior to my stay by another... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Altus, responded to this review

Dear Heather C, Thank you for your recent stay with us and reviewing our property. I am glad to know our location worked for your needs. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling... More

San Antonio, Texas, United States
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 29, 2014

The staff was very friendly, and our room was clean. The free hot breakfast was problematic from no clean tables to eat to missing items on the buffet to constant flies. Part of the fly problem may be that the front door is right next to the dining area so the flies will constantly be a problem. Also, food starts... More

Was this review helpful? Yes 1
Dean J, Manager at Holiday Inn Express Hotel & Suites Altus, responded to this review

Hello Darin L, Please accept our apologies that our breakfast did not run as smoothly as normal on the weekend of your visit. We have taken measures to ensure that on your next visit, you will have a much better experience with our breakfast staff and our breakfast, in general. In the future, I invite you to reach out to... More

San Diego, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 12, 2014

In addition to checking in, I went to the front desk three times. Each time there was nobody at the desk. I kept calling out for someone to come to the desk and after awhile someone from the back office came out. At the very least, they need a bell at their desk. When I saw them, the staff were... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Altus, responded to this review

Dear Gary S, Thank you for sharing your experience with us. I am glad that you found our hotel staff friendly and we hope you had a comfortable stay. Please accept my sincere apology for any inconvenience you may have had experience on your check in. I have forwarded your comments to the Front Office department for review and proper... More

Austin, Texas
Contributor
18 reviews 18 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 10, 2014

I checked in on Monday, checked out on Saturday. There was a distinct but unidentifiable odor on the 4th floor. It disappeared once I entered my room but being so close to the Bar S meat factory I suspect a northern wind is the cause. My issue with this stay is mainy housekeeping. I returned to my room Tuesday evening... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Altus, responded to this review

Dear jesse_50, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you... More

Mt Holly, NJ
Top Contributor
71 reviews 71 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 27, 2013

We stay here whenever visiting family in Altus. The accommodations are clean and relaxing. The staff is very friendly and helpful. The location is great, near downtown, but away from traffic. The place to stay in Altus; and near the Air Force base

Was this review helpful? Yes
Dean J, Manager at Holiday Inn Express Hotel & Suites Altus, responded to this review

We appreciate your positive comments about our hotel. Thank you for taking the time to review our hotel. We see that you you have visited multiple times and thank you for your loyalty. We look forward to your next visit. If you are not a member of our IHG Rewards Program, please consider joining to earn points toward free stays... More

Edmond, Oklahoma
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 19, 2013

This is a nice place to stay in Altus. The staff was nice, breakfast was good, the room was nice and clean. Staying here on business was a real pleasure and if I find myself near Altus American, I will be back.

Was this review helpful? Yes
Dean J, Manager at Holiday Inn Express Hotel & Suites Altus, responded to this review

Thank you for the positive comments about our hotel, staff, and amenities. We strive to provide the best with all of those things. We hope to see you in Altus again. Our hotel is almost finished with a renovation, so you will find numerous updates on your next visit. Thank you for taking the time to share your experience. More

Yukon, Oklahoma
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 19, 2013 via mobile

This is as fine a hotel as any in it's class. It was clean, up to date, and the staff was exceptionally friendly. It is right outside the commercial entrance to Altus AFB, if that is your destination. I had a minor problem with the shower, but housekeeping took care of it immediately. Someone at the base mentioned fumes coming... More

Was this review helpful? Yes
Dean J, Manager at Holiday Inn Express Hotel & Suites Altus, responded to this review

We are happy to hear that you enjoyed your stay at our hotel. We are happy that we were able to correct any issues you had. Since your visit, we have gone through a renovation. We hope that you will come back to visit Altus and Holiday Inn Express & Suites to see all of the exciting changes we have... More

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Additional Information about Holiday Inn Express Hotel & Suites Altus

Address: 2812 East Broadway, Altus, OK 73521
Phone Number:
Location: United States > Oklahoma > Altus
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Altus 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Altus

25 photos of this hotel

Management photos: Courtesy of the property manager

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Pool/beach area (3)
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Hotel & grounds (2)
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Dining (4)
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Room/suite (12)
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Other (5)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Altus, Oklahoma! Nestled in the beautiful town of Altus on the plains of southwestern Oklahoma, the Holiday Inn Express Hotel & Suites Altus is ideally located less than two miles from Altus Air Force Base and three miles from Western Oklahoma State College. Families will enjoy staying in our Altus hotel while experiencing all that southwestern Oklahoma has to offer. You can explore the outdoors at the Altus City Reservoir or Quartz Mountain Nature Park. Other Altus attractions include the Museum of the Western Prairie and the Oklahoma Arts Institute. Our hotel in Altus has everything you need to stay comfortable during your visit to Oklahoma. Our choice hotel in Altus is perfect for business travelers, with its convenient access to companies such as Jackson County Memorial hospital, Western Equipment LLC, Quartz Mountain Aerospace, Bar-S Foods, Altus Aircraft Services and Altus Air Force Base, each just five miles away. With such easy access, you can make it to your meeting on time. During your stay at our Altus, OK hotel, be sure to enjoy a swim in the indoor pool, surf the web with the free high-speed, wireless Internet access or workout in the fitness center. You can start your day off right with the hot breakfast every morning, featuring 100% Arabica Smart Roast coffee and our signature cinnamon rolls. Check out our great Altus hotel deals and book your stay with us today. ... more   less 
Number of rooms
68

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