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Raintree Inn

2.5 of 5 1100 N Mississippi Ave, Ada, OK 74820 (Formerly Best Western)
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Raintree Inn
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Raintree Inn
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47 reviews from our community

Traveler rating
    22
    10
    7
    3
    5
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17
9
6
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mesquite, Texas
Top Contributor
63 reviews 63 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 13, 2014

We were put off a little at first at the exterior but it was nice on the inside. It is an older motel but is very well maintained. I asked to see the room and that was not a problem nor was the room. It was very clean, great towels, and the staff could not have been more helpful. The... More

Was this review helpful? Yes 1
Brett T, General Manager at Raintree Inn, responded to this review

Thank you for taking the time to review our property. I have to agree we are not happy with the exterior of the property at this moment ourselves. This was an area we had hoped to address this summer, although at the moment, this is looking like a spring project. Since we left a national brand and decided to take... More

Rogers, Arkansas
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed September 5, 2014

The toilet was like riding a bull. Bugs in the bathroom, low water pressure in the shower. The hotel is over 30 years old. My wife was looking for something to watch on TV and found a porn channel, so be careful when flipping through the channels.

Was this review helpful? Yes
Brett T, General Manager at Raintree Inn, responded to this review

Thank you for taking the time to review our property. I do hope you notified the desk about the toilet needing repair, so that we could resolve that issue before the next guest occupied the room. Since housekeepers does not sit on the toilet when cleaning a room, a loose toilet is easy to miss, but can normally be corrected... More

Konawa, Oklahoma
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 1, 2014

Reasonably priced, clean, comfortable room. The staff was friendly, and helpful with finding local locations. A nice breakfast dining area that made you feel like you were at home. I enjoyed breakfast with the room stay. The indoor pool area was nice. I was very comfortable, and satisfied with my stay. Parking lot was a little tight. I enjoy that... More

Was this review helpful? Yes 1
Brett T, General Manager at Raintree Inn, responded to this review

Thank you for taking the time to review our hotel. Our customer satisfaction is very important to us. As an older but maintained property we strive to maintain a quality offering while maintaining reasonable prices. We realize that guest have a choice on were to stay. We feel we have positioned ourselves so that we can offer a clean well... More

Tulsa
1 review
1 of 5 stars Reviewed July 18, 2014

I stayed in this hotel 6/30/14 thru 7/5/14. I had recently posted my review but it was removed claiming I did not have "first hand experience" with this hotel. This is yet another example of the poor professionalism and customer service I personally experienced with this particular hotel and further solidifies my conviction that I will never stay here again.... More

Was this review helpful? Yes
Brett T, General Manager at Raintree Inn, responded to this review

While we take all reviews seriously and want to meet and exceed customer expectations, sometimes you just can't satisfy someone for any number of reasons. This review is the direct result of my reply to "Stefanie B" review from July 16 2014. The day or day after my response to Stefanie B review I received a call from her, with... More

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 6, 2014

Not clean, smells like ash tray in lobby, bugs in rooms, no clean bedding till I demanded new, bring Lysol if you dare to stay here. Breakfast was disgusting, pricing is too much for the crappy stay. I would not stay here again if my life depended on it! It smells like mold, stains on bedding, dirty dust everywhere, place... More

Was this review helpful? Yes 3
Brett T, General Manager at Raintree Inn, responded to this review

Thank you for taking the time to review our hotel. Our customer satisfaction is very important to us. We are sorry to hear we did not exceed your expectations during your stay with us. I have reviewed our guest logs and spoke with the desk clerk that was on duty the evening of June 30 when you checked in. The... More

Phoenix, Arizona
Top Contributor
80 reviews 80 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 9, 2014

My family's from Ada, so we have stayed at this property for years. I was a little unnerved when I saw that they were no longer part of the Best Western chain. No worries - this seems to be the same great service as they have always provided. This is a convenient location, with a nice hot breakfast each day.... More

Was this review helpful? Yes 4
Brett T, General Manager at Raintree Inn, responded to this review

Barbara, Thank you for your review and thanks for staying with us again! Yes we did decide to not renew our membership with Best Western at the first of this year. In doing so we also remain committed to maintaining and improving the property. The decision we made allows up more freedom to change what impacts our guest and will... More

Kansas City, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 7, 2014

No complaints, good rate, friendly staff lobby and breakfast area has great character. Location was good, parking was a bit tight. Okay I have to use 200 characters, but I have said what I wanted to say!

Was this review helpful? Yes 4
Brett T, General Manager at Raintree Inn, responded to this review

Thank you for your review. Our parking is a bit tighter than I would like, but there is little that can be done to change this issue. When the property was built you really if ever saw trucks with king or quad cabs and or extended beds, today that is just about all anyone seems to drive and it makes... More

San Francisco, California
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 31, 2014

This was our second stay at Raintree Inn (first was a couple years ago). The staff is friendly, the rooms are clean, and the hot breakfast is good. Plus, they are reasonably priced. Definitely will stay there again if I'm back in Ada.

Was this review helpful? Yes 4
Brett T, General Manager at Raintree Inn, responded to this review

Fred, thank you for your review, we have been in business at the same location for 32 years and have always strive to build repeat business as yours. We are always happy to see guest and more so to see returning guest. Since it had been a couple of years in-between stays I hope you enjoyed some of the upgrades,... More

Poteau, Oklahoma
1 review
1 of 5 stars Reviewed May 30, 2014

I usually don't write any reviews, but this was the worst hotel that I have ever stayed in. When I walked in to check in the lobby/breakfast area the smell of cigarettes was terrible. Took my kids to swim in the pool that evening. I was told the pool was heated to 85 degree. There was no way it was... More

Was this review helpful? Yes
Brett T, General Manager at Raintree Inn, responded to this review

I regret that you did not enjoy your stay as we do strive to make each and every guest stay enjoyable. I can not explain your smelling smoke in the breakfast area or lobby as these area's are smoke free areas, I could make some assumptions, but that is all they would be. As to the pool being cold, the... More

McLoud, Oklahoma
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 27, 2014

Weak wireless; very small, tight parking lot; arrogant, obnoxious desk clerk...don't bother staying here. It's amazing how an employee (or owner's) attitude can make or break a business. It's no wonder that Best Western pulled (or didn't renew) their franchise.

Was this review helpful? Yes
Brett T, General Manager at Raintree Inn, responded to this review

Steve, Thank you for taking the time to write your review, we do value all guest feedback and strive to meet and exceed guest expectations. First allow me to address the Best Western issue, Best Western is a very good franchise, however they did not end their relationship with us, as of December of 2013 we chose to end our... More

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Additional Information about Raintree Inn

Address: 1100 N Mississippi Ave, Ada, OK 74820 (Formerly Best Western)
Phone Number:
Location: United States > Oklahoma > Ada
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Raintree Inn 2.5*
Number of rooms: 39
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Also Known As:
Best Western Ada
Ada Best Western

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