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All 1 Avon hotels

Fairfield Inn & Suites Cleveland Avon

2.5 of 5 Hotel   |   39050 Colorado Avenue, Avon, OH 44011
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Ranked #1 of 1 Hotels in Avon
A recent review
4 of 5 stars reviewed 1 week ago
Mick S Hamilton Square, New Jersey
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97 reviews from our community

Traveler rating
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    31
    24
    9
    4
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36
17
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30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Hamilton Square, New Jersey
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We checked in early evening on September 5, 2014. Check in was easy and the young gentleman who checked us in was very friendly. Our room was very clean and the King Size bed was very comfortable. Fortunately there were no bedbugs or other creatures around, so perhaps they've resolved the problem that others previously had. We found the staff... More

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Minneapolis, Minnesota, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We checked in with Matthew. He was not friendly in the least, and was acting suspiciously. After checking in we noticed that the room directly below us was hot. The hall was hot, the door was hot, the tap water was hot. Since we haven't dealt with bedbugs before, we didn't realize this was a huge red flag. We notified... More

Was this review helpful? Yes 2
FFIAvon, General Manager at Fairfield Inn & Suites Cleveland Avon, responded to this review

Thank you for taking the time to review our hotel. We appreciate your concern and take all responses seriously. First let me apologize for the lack of customer service recieved here at our property. Myself and the Front Office Manager Lisa work digently to ensure all guest are provided with outstanding customer service you've come to expect from all Marriott... More

Travelers are raving about these Avon hotels

Cleveland, Ohio
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 14, 2014 via mobile

We left after a bed bug crawled up my leg as I used the restroom at night. We killed 5 more in the sheets, bagged everything, and are at a laundromat washing every piece of cloth we brought with us while we MOVE. The front desk guy said he'd never seen one, so I gave him one I'd squished. He... More

Was this review helpful? Yes 4
Powell, Ohio
Contributor
18 reviews 18 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 6, 2014

was promised a king suite on the phone, when we check in-- did not get that room and front desk told me they were sold out even though I had the managers name and date of phone call. This was not communicated to the front desk or written on my reservation. so don't believe promises. The staff made no effort... More

Was this review helpful? Yes 2
Top Contributor
83 reviews 83 reviews
17 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed July 31, 2014

This was my first stay at a Fairfield Inn. I think it is a good value for the price paid. The continental breakfast is better than most at hotels at this price point! The mattresses on the beds are a bit hard, though.

Was this review helpful? Yes 1
michigan
Top Contributor
134 reviews 134 reviews
96 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed July 23, 2014

I spent one night here and was disappointed with the cleanliness of the furnishings in the room. I would not stay here again if I return to the area. The room was spacious and had a sitting area with TV, a microwave, and a refrigerator. The bed was not very comfortable and the linens were low quality.

Was this review helpful? Yes 1
FFIAvon, General Manager at Fairfield Inn & Suites Cleveland Avon, responded to this review

Thank you for taking the time to review and share your experience with the Fairfield Inn & Suites Cleveland Avon. You indicated in your response that your room was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your or our own... More

ohio
Top Contributor
76 reviews 76 reviews
19 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed July 20, 2014

Primary issues were; Bugs, bug juice, issued key to room already occupied. Secondary issue, an obnoxious fellow hanging out in the lobby talking to staff and harassing guests, namely, us. He kept pushing the free Otis Spunkmeyer cookies and slurping some beverage out of a Styrofoam cup. The first room we were sent to had ants and smelled of insecticide.... More

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Oakville, Canada
1 review
2 of 5 stars Reviewed June 30, 2014

Thankfully we only stayed here one night. First we asked for pillows since there were none for the kids to sleep on for the pullout sofa. I asked the girl at the front desk and she said she would bring them. One hour later my husband had to go ask for them and she told him they don't give pillows... More

Was this review helpful? Yes
FFIAvon, General Manager at Fairfield Inn & Suites Cleveland Avon, responded to this review

Thank you for taking the time to review our property and sharing your experience with the Fairfield Inn & Suites Cleveland Avon. You indicated in your review that your over all stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet... More

Warren, New Hampshire
Top Contributor
83 reviews 83 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed June 18, 2014

There was road construction all around the hotel. The hotel's entrance is actually on Chester ...we had the two bedroom suite and it worked for us. The indoor pool was small but we were the only ones using it. The breakfast the next morning was good with a variety of items. Nothing really special however. The front desk person was... More

Was this review helpful? Yes
FFIAvon, General Manager at Fairfield Inn & Suites Cleveland Avon, responded to this review

Good Afternoon, Thank you for taking the time to complete a review here on TripAdvisor. We are delighted that your stay with the Fairfield Inn & Suites Cleveland Avon was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. Your feedback on the current traffic situation is especially appreciated... More

Crestwood, Kentucky
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 1, 2014

We stayed in April,2013 due to an emergent situation. It was a one night stay during an off season, yet we spent more than we would have spent for two nights somewhere else. The room was okay, but nothing spectacular. Few amenities, yet overpriced. I am from Lorain county and very familiar with the region. Lorain county is a depressed... More

Was this review helpful? Yes
FFIAvon, General Manager at Fairfield Inn & Suites Cleveland Avon, responded to this review

Good Afternoon, Thank you for taking the time to complete a review here on TripAdvisor. We are delighted that your stay with the Fairfield Inn & Suites Cleveland Avon was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. Your feedback on the rate you had received is really... More

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Additional Information about Fairfield Inn & Suites Cleveland Avon

Address: 39050 Colorado Avenue, Avon, OH 44011
Location: United States > Ohio > Avon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Cleveland Avon 2.5*
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Also Known As:
Fairfield Inn And Suites Cleveland Avon
Fairfield Inn & Suites Cleveland Avon Hotel Avon
Fairfield Inn Avon
Fairfield Avon
Avon Fairfield Inn
Fairfield Inn & Suites Cleveland Avon Ohio

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