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Fairfield Inn & Suites Cleveland Avon

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39050 Colorado Avenue, Avon, OH 44011
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Fairfield Inn & Suites Cleveland Avon
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Fairfield Inn & Suites Cleveland Avon
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Fairfield Inn & Suites Cleveland Avon
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103 reviews from our community

Traveler rating
    29
    36
    25
    9
    4
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38
18
11
31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbus, Ohio
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 29, 2014 via mobile

We booked this hotel for a wedding that we were attending. There were multiple wedding guests staying at the hotel with the block of rooms that the bride and groom had available to us. The hotel staff was friendly and efficient at their jobs. They also allowed us to check in 2 hours early to get ready for the wedding.... More 

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Senior Contributor
22 reviews 22 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 26, 2014

Currently under renovation but this is a safe & secure stop for the nite or extended stay. I have referred family/friends here in the past. I like that local police are visible patrolling. Entry in & out sole drive can be a problem but its worth the hassle. I prefer safety & cleanliness. Staff friendly and open to suggestions. Didn't... More 

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Belleville, Michigan
Top Contributor
145 reviews 145 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 19, 2014

Overall it was a good stay, found a little mildew in the tub, but I left a detailed message for housekeeping (as I always do while traveling). The room otherwise was great. The hotel is undergoing a renovation right now so there was some debris around. I always overlook this as they hotel will be better for it. Lisa at... More 

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Gibsonia, Pennsylvania
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 17, 2014

Only stayed One night. The hotel was very comfortable. The rooms were very clean and beds were comfortable. Little signs saying they were doing construction but I didn't even notice. Breakfast was hot and very tasty. I would stay here again for sure.

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Columbus, Ohio
Top Contributor
248 reviews 248 reviews
52 hotel reviews
185 helpful votes 185 helpful votes
4 of 5 stars Reviewed October 23, 2014

We have only good to say about this place. Clean and comfortable with reasonably easy access off I-90. It is what one expects from this chain. It's not far from our in-laws, which is why we chose it. It is also adjacent to the minor league ball park. Decent breakfast and good WiFi. There is a good restaurant (not affilliated)... More 

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Pittsburgh
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed September 22, 2014

Nice for a Fairfield Inn. The price was a little high, but it's near the city. I was able to get a free upgrade to a better room but I had to ask the front desk clerk when I checked in so it wasn't automatic. The room was nice and clean and the bed was comfortable. I would probably stay... More 

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Hamilton Square, New Jersey
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 10, 2014

We checked in early evening on September 5, 2014. Check in was easy and the young gentleman who checked us in was very friendly. Our room was very clean and the King Size bed was very comfortable. Fortunately there were no bedbugs or other creatures around, so perhaps they've resolved the problem that others previously had. We found the staff... More 

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Minneapolis, Minnesota, United States
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 23, 2014

We checked in with Matthew. He was not friendly in the least, and was acting suspiciously. After checking in we noticed that the room directly below us was hot. The hall was hot, the door was hot, the tap water was hot. Since we haven't dealt with bedbugs before, we didn't realize this was a huge red flag. We notified... More 

Was this review helpful? Yes 3
FFIAvon, General Manager at Fairfield Inn & Suites Cleveland Avon, responded to this review

Thank you for taking the time to review our hotel. We appreciate your concern and take all responses seriously. First let me apologize for the lack of customer service recieved here at our property. Myself and the Front Office Manager Lisa work digently to ensure all guest are provided with outstanding customer service you've come to expect from all Marriott... More 

Cleveland, Ohio
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 14, 2014

We left after a bed bug crawled up my leg as I used the restroom at night. We killed 5 more in the sheets, bagged everything, and are at a laundromat washing every piece of cloth we brought with us while we MOVE. The front desk guy said he'd never seen one, so I gave him one I'd squished. He... More 

Was this review helpful? Yes 4
Powell, Ohio
Contributor
20 reviews 20 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 6, 2014

was promised a king suite on the phone, when we check in-- did not get that room and front desk told me they were sold out even though I had the managers name and date of phone call. This was not communicated to the front desk or written on my reservation. so don't believe promises. The staff made no effort... More 

Was this review helpful? Yes 2
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