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All 2 Avon hotels

Fairfield Inn & Suites Cleveland Avon

2.5 of 5 Hotel   |   39050 Colorado Avenue, Avon, OH 44011
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Ranked #1 of 2 Hotels in Avon
A recent review
4 of 5 stars reviewed 4 days ago
Travelmoorenow Belleville, Michigan
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101 reviews from our community

Traveler rating
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    9
    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Belleville, Michigan
Top Contributor
135 reviews 135 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Overall it was a good stay, found a little mildew in the tub, but I left a detailed message for housekeeping (as I always do while traveling). The room otherwise was great. The hotel is undergoing a renovation right now so there was some debris around. I always overlook this as they hotel will be better for it. Lisa at... More

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Gibsonia, Pennsylvania
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Only stayed One night. The hotel was very comfortable. The rooms were very clean and beds were comfortable. Little signs saying they were doing construction but I didn't even notice. Breakfast was hot and very tasty. I would stay here again for sure.

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Columbus, Ohio
Top Contributor
236 reviews 236 reviews
52 hotel reviews
169 helpful votes 169 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have only good to say about this place. Clean and comfortable with reasonably easy access off I-90. It is what one expects from this chain. It's not far from our in-laws, which is why we chose it. It is also adjacent to the minor league ball park. Decent breakfast and good WiFi. There is a good restaurant (not affilliated)... More

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Pittsburgh
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed September 22, 2014

Nice for a Fairfield Inn. The price was a little high, but it's near the city. I was able to get a free upgrade to a better room but I had to ask the front desk clerk when I checked in so it wasn't automatic. The room was nice and clean and the bed was comfortable. I would probably stay... More

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Hamilton Square, New Jersey
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 10, 2014

We checked in early evening on September 5, 2014. Check in was easy and the young gentleman who checked us in was very friendly. Our room was very clean and the King Size bed was very comfortable. Fortunately there were no bedbugs or other creatures around, so perhaps they've resolved the problem that others previously had. We found the staff... More

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Minneapolis, Minnesota, United States
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 23, 2014

We checked in with Matthew. He was not friendly in the least, and was acting suspiciously. After checking in we noticed that the room directly below us was hot. The hall was hot, the door was hot, the tap water was hot. Since we haven't dealt with bedbugs before, we didn't realize this was a huge red flag. We notified... More

Was this review helpful? Yes 3
FFIAvon, General Manager at Fairfield Inn & Suites Cleveland Avon, responded to this review

Thank you for taking the time to review our hotel. We appreciate your concern and take all responses seriously. First let me apologize for the lack of customer service recieved here at our property. Myself and the Front Office Manager Lisa work digently to ensure all guest are provided with outstanding customer service you've come to expect from all Marriott... More

Cleveland, Ohio
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 14, 2014 via mobile

We left after a bed bug crawled up my leg as I used the restroom at night. We killed 5 more in the sheets, bagged everything, and are at a laundromat washing every piece of cloth we brought with us while we MOVE. The front desk guy said he'd never seen one, so I gave him one I'd squished. He... More

Was this review helpful? Yes 4
Powell, Ohio
Contributor
20 reviews 20 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 6, 2014

was promised a king suite on the phone, when we check in-- did not get that room and front desk told me they were sold out even though I had the managers name and date of phone call. This was not communicated to the front desk or written on my reservation. so don't believe promises. The staff made no effort... More

Was this review helpful? Yes 2
Top Contributor
92 reviews 92 reviews
18 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed July 31, 2014

This was my first stay at a Fairfield Inn. I think it is a good value for the price paid. The continental breakfast is better than most at hotels at this price point! The mattresses on the beds are a bit hard, though.

Was this review helpful? Yes 1
michigan
Top Contributor
141 reviews 141 reviews
102 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed July 23, 2014

I spent one night here and was disappointed with the cleanliness of the furnishings in the room. I would not stay here again if I return to the area. The room was spacious and had a sitting area with TV, a microwave, and a refrigerator. The bed was not very comfortable and the linens were low quality.

Was this review helpful? Yes 1
FFIAvon, General Manager at Fairfield Inn & Suites Cleveland Avon, responded to this review

Thank you for taking the time to review and share your experience with the Fairfield Inn & Suites Cleveland Avon. You indicated in your response that your room was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your or our own... More

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Additional Information about Fairfield Inn & Suites Cleveland Avon

Address: 39050 Colorado Avenue, Avon, OH 44011
Location: United States > Ohio > Avon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Cleveland Avon 2.5*
Number of rooms: 82
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Also Known As:
Fairfield Inn & Suites Cleveland Avon Hotel Avon
Fairfield Inn And Suites Cleveland Avon
Fairfield Inn Avon
Fairfield Avon
Avon Fairfield Inn
Fairfield Inn & Suites Cleveland Avon Ohio

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