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All 9 Austintown hotels

Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area

2.5 of 5 Hotel   |   5555 Cerni Place, Austintown, OH 44515
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96%
Ranked #1 of 9 Hotels in Austintown
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 3 days ago
aaron69696 Cleveland, Ohio
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105 reviews from our community

Traveler rating
    77
    24
    2
    2
    0
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57
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Cleveland, Ohio
1 review
5 of 5 stars Reviewed 3 days ago NEW

Staff is great and really seems to care about their customers. Hotel is very nice and clean. Hd a great stay. We had one minor issue with the room and it was taken care of immediately. Really liked the curfew for teenagers. I believe they had that because there were a number of baseball teams staying at the hotel. Good... More

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Anaconda
Contributor
16 reviews 16 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Have never stayed in the area before and found this hotel to be excellent. Widest variety of breakfast choices that I have seen. Pool and hot tub were clean. The hotel is close to the freeway and has fuel and restaurants nearby. Beds were comfortable and wide choice of cable channels. Will stay again and recommend when visiting family in... More

Was this review helpful? Yes
Alyssa J, Assistant General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear shootingstar2, Your title says it all. Thank you so much for staying with us and recommending us to others. There is no bigger compliment to my staff than to know you would rate us #1. I am very happy you enjoyed everything about your stay, from our wide options of breakfast items to the comfort of our beds. Customer... More

cincinnati
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I travel 5 hours to Boardman occasionally and stay at Holiday Inn on McKay/South Ave and have always been perfectly satisfied with my stay. This trip, they were fully booked, so I chose the Austintown Holiday Inn Express. It is the first time I've stayed at HI Express. Our suite was very clean and well-appointed, the beds were wonderfully comfortable,... More

Was this review helpful? Yes 2
Alyssa J, Assistant General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear eHestia, Thank you for reaching out to us and sharing your recent experience. Guest satisfaction is our top priority here at our hotel. I do apologize you did not get the sleep you deserved to get. At our hotel we do try to accommodate those families who have children the best we can by putting them on the first... More

USA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is by far the nicest Holiday Inn Express I've ever stayed at. It was spotlessly clean, had helpful and courteous employees, comfortable beds and the breakfast was above and beyond what I expected. It's brand new and has a lot of nice touches. Large bathrooms, extra soaps and shampoos, a quiet a/c unit, and a breakfast area with enough... More

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Alyssa J, Assistant General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear Rach460, WOW... Thank you so much for all the wonderful things you said about our award winning hotel. It is review like yours that motivate my staff to keep going above and beyond for our guests. I'm really glad you got to enjoy everything we have to offer here. The little extra amenities, along with the variety of breakfast... More

Jerusalem, Israel
Top Contributor
104 reviews 104 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed August 5, 2014

It is very convenient if you have a business in the area. It is clean (not perfectly), the rooms are spacious, breakfast modest, but good enough by USA standards. There is a trade center nearby. I would recommend to put more road signs leading to the hotel, as this is a main crossroad.

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Alyssa J, Assistant General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear Zeituni, Thank you for taking the time to review your recent stay with us. I am very glad you found our hotel convenient for your business needs. We are listed on a few road signs leading up to our exit, I am sorry if there was some trouble finding our hotel. I do hope you stay with us again... More

Toronto
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 2, 2014

Now to be fair this is a great hotel and I'd give it another 1/2 star if I could. We were at the Homewood Suites OSU the night before we stayed here. That is why I'm giving it a lower rating. This hotel offers just slightly less than the Homewood Suites hotel for around the same price. The rooms are... More

Was this review helpful? Yes 1
Alyssa J, Assistant General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear Robertsky, Thank you for nice review. I am sorry we were not able to make that 1/2 star possible for you. Unfortunately, we are not able to provide as much as the Homewood Suites, since we are not an extended stay property. I am very glad you did enjoy what we do have offer. Like our nice variety of... More

Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 23, 2014

We stopped here with our two daughters, (10&8) on our way to DC after 14 hours on the road. The night manager was so kind and welcoming. It was 11pm when we got there and all our kids wanted was to use the pool. She kept it open an hour past closing for us and our kids haven't forgotten it.... More

Was this review helpful? Yes
Alyssa J, Assistant General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear malaka_171, Thanks for sending the nice review about your visit to our hotel. I am pleased everyone here took such great care of you. However, the highest compliment is your intent to return to our hotel. It is always nice to hear that we were a home away from home for you and your family. I will make sure... More

Napoleon, Ohio
Contributor
17 reviews 17 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 22, 2014

Everything about this property says clean and updated. The front desk staff were attentive, helpful and welcoming. Our room was surprisingly spacious and the bed was very comfortable. Breakfast offered a good number of choices in a rooming dining room. The cost was a little more than we usually pay; however, the easy of access, multiple nearby restaurants and crisp/clean... More

Was this review helpful? Yes 2
Alyssa J, Assistant General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear bobbysgirl6668, What a wonderful review, thank you for these very kind words and thoughts. We do what we do for reviews like this and to show our guest that we will do anything to exceed expectations. Our entire team takes a great deal of pride as hospitality professionals. When we see a review like this, it makes it all... More

Maryland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 18, 2014 via mobile

Fabulous stay. New and clean rooms. Well-decorated. Many small touches everywhere that places this hotel a cut above the rest. Examples include cookies upon check-in, extra toiletries in the bathroom, Bath and Body shampoo/conditioner, peppermint on the bed with a lovely note. I also found big touches that make the most an enormous difference. The entire staff I came in... More

Was this review helpful? Yes 2
Alyssa J, Assistant General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear Baseballmom08, Thank you! What a wonderful review, and we love it when guests recognize the little things we strive to do every day. You described the room perfectly and we're glad it worked out for you. We also appreciate the compliments on the amenities, staff, and breakfast items we offer. I will be sure to share your review with... More

1 review
5 of 5 stars Reviewed July 8, 2014

My husband and I (along with our two young sons) stayed at the Holiday Inn Express in Youngstown for 3 nights and were really impressed with how easy the hotel makes things for traveling families and well as the staff's attentiveness. We stayed in a 2 queen bed suite with kitchenette, which worked out really well. The fridge and microwave... More

Was this review helpful? Yes
Alyssa J, Assistant General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear Nicole S, Thanks for taking the time to share your thoughts about your visit. All of your kind words will certainly help the TripAdvisor community when choosing a hotel for their visit to Youngstown, Ohio. You pointed out some wonderful attributes of the hotel, including the comfort for families, attentiveness of my staff, and cleanliness of your room. These... More

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Additional Information about Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area

Address: 5555 Cerni Place, Austintown, OH 44515
Phone Number:
Location: United States > Ohio > Austintown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area 2.5*
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Also Known As:
Holiday Inn Express Youngstown West Niles i-80 Hotel Austintown
Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area Austintown, Ohio

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