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Comfort Inn & Suites Austintown

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5425 Clarkins Drive, Austintown, OH 44515-1120
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Comfort Inn & Suites Austintown
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Comfort Inn & Suites Austintown
Comfort Inn & Suites Austintown
Comfort Inn & Suites Austintown
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72 reviews from our community

Traveler rating
    11
    22
    19
    12
    8
See reviews for
16
10
5
25
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (72)
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    (11)
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Juneau, Alaska
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very comfortable and clean. The staff is great. All very kind and helpful. Very professional. The housekeeping staff definitely goes the x-tra mile to be sure I have everything I need even when I don't have housekeeping come into my room for full service anytime I stay here.

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Knoxville
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

The rooms are old and dated, bathroom area very uncomfortable! Asked for an upgrade and was told there were none but the hotel was not full. Front desk clerk left a lot to be desired. We had to ask for our room to be clean, had to ask for toilet paper. We could not even purchase a bottle of water... More 

Was this review helpful? Yes
Kathie S, Front Office Manager at Comfort Inn & Suites Austintown, responded to this review

Thank you for your candid comments. Your feedback provides us with the necessary information to make improvements to our hotel. First and foremost, I would like to apologize for any inconveniece that occurred during your stay I am so sorry we couldn't accomodate your request for a complimentary upgrade. As I mentioned to your wife during check-out, We were sold... More 

Travelers are raving about these Austintown hotels

Pennsylvania
Top Contributor
182 reviews 182 reviews
62 hotel reviews
99 helpful votes 99 helpful votes
2 of 5 stars Reviewed April 14, 2015

This is the 4th or 5th time I has stayed at this property. it has good location, it is a good value and that is why we have stayed here repeatedly while in the area on business. I was happy that we got a room on the inner courtyard so that road noise was not as much of a factor.... More 

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Kathie S, Front Office Manager at Comfort Inn & Suites Austintown, responded to this review

Dear Jonathan, I am so sorry to hear your return visit wasn't as great as your previous stays! I have spoken to our housekeeping staff regarding your comments. Our Executive Housekeeper joins me in offering a sincere apology for any inconveniece that occurred during your stay. Thank you, Kathie S. More 

Rhode Island
Top Contributor
50 reviews 50 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 8, 2015

Stayed here in February while traveling on I-80. The room was acceptable however is an exterior cooridor hotel which my understanding is Comfort inn is phasing out. This really should be another Choice hotel brand not Comfort Inn as it did not meet the brand standards. You can hear people walking outside which is disruptful during the night as well... More 

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Lewis Center, Ohio
1 review
5 of 5 stars Reviewed February 23, 2015

Quick Review - Great value, very clean, wonderful staff, will be our go-to pet-friendly hotel in the Youngstown area! Long Review - Our daughter is a student-athlete at YSU, so we are in Youngstown regularly, and have been staying in hotels in the Youngstown area 6-8 times a year for the last two years. Our "regular" hotel is the Hampton... More 

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Kathie S, Front Office Manager at Comfort Inn & Suites Austintown, responded to this review

Wow! Thank you so much for the wonderful review! I will be sharing your comments with our staff. We really appreciate your feedback! Thank you, Kathie S. More 

Contributor
13 reviews 13 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 11, 2015

For the most part this is not a bad hotel. The room was good, clean and had a good flat screen TV. The bed and linens were also very nice. My issues are with other things. Their Internet was close to unusable. The routers were refusing connections and when you could connect it didn't last long. My stay was 2... More 

Was this review helpful? Yes 2
Kathie S, Front Office Manager at Comfort Inn & Suites Austintown, responded to this review

I am so sorry to hear there was an issue with the internet. We recently had our internet provider, Armstrong Cable replace a faulty modem. This seems to have resolved the problem. We will be doing some upgrades to our WIFI. We are in the process of replacing all of the access points that carry the WIFI connection throughout the... More 

Wisconsin
Contributor
18 reviews 18 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 22, 2014

Enjoyed a one night stay at the Comfort Inn. Nice firm bed and plenty of room. While not a new structure the building is nice. Typical breakfast. Location is about 3 miles off I80. We would stay again.

Was this review helpful? Yes
Kathie S, Front Office Manager at Comfort Inn & Suites Austintown, responded to this review

Thank you for taking the time to write a review! We really appreciate your comments! Best Regards, Kathie S. More 

Elyria, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 9, 2014

The 1st stay I had at this hotel I was not happy, I had asked for non-smoking room, and last year when I got to my room you could tell someone had been smoking in it. So the next time I went to Niles I stayed at another hotel. Fast forward to 11/29/2014 I decided to try the Comfort Inn... More 

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LIMA
2 reviews
4 of 5 stars Reviewed December 5, 2014

I have stayed at this property twice. I have been very pleased both times. Nice and clean and comfortable. Staff is very pleasant. One of the best comfort inns I have stayed. Of course there may be traffic noise, it's next to an interstate, duh. And I am glad to see that you welcome construction workers and trucks etc, they... More 

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Kathie S, Front Office Manager at Comfort Inn & Suites Austintown, responded to this review

Thank you for your compliment. We really appreciate your kind words. We do not discriminate and we welcome guests from all walks of life. More 

Frankfort, Illinois, United States
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 10, 2014

While looking for a place to stop for the night, we checked out lodgings in the travel plazas and found this one on the list. Also went to Trip Advisor and Comfort Inn's website for reviews. This hotel lived up to the reviews written. We have stayed at a few Comfort Inn and Suites in other states and have always... More 

Was this review helpful? Yes
Kathie S, Front Office Manager at Comfort Inn & Suites Austintown, responded to this review

Thanks Judi! We really appreciate your feedback! Best Regards, Kathie S. Office Manager More 

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