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All 4 Austinburg hotels

Sleep Inn & Suites Ashtabula

2.0 of 5 Hotel   |   9350 Center Road,, Austinburg, OH 44010
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51%
Ranked #2 of 4 hotels in Austinburg
A recent review
5 of 5 stars reviewed 1 week ago
Christine O Pittsburgh, Pennsylvania
  • Overview
  • Reviews (79)
  • Photos (9)
  • Amenities
  • Q&A (1)
  • Room tips (13)
  • Location
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79 people have reviewed this hotel

Traveler rating
    18
    22
    15
    14
    10
See reviews for
23
23
7
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

After a long search during a particularly busy weekend, we found the Sleep Inn had rooms available at very reasonable rates. The reviews we read were not at all accurate. It was NOT noisy, The rooms were very tastefully decorated, VERY clean. The staff was amazing, very helpful and attentive. Even the FREE breakfast was surprisingly good with more than... More

Was this review helpful? Yes
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

We are thrilled that you enjoyed your stay at our hotel, and sincerely hope to have you return to us when you are back in the area, More

Top Contributor
81 reviews 81 reviews
60 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 1 week ago

The good news about this property is that there is a lot of very friendly and helpful staff. That being said, they have a lot to overcome, much of it not their fault. First, the location of the property across from a noisy and busy truck stop is not optimal. Second, from reading previous reviews, this property has been under... More

Was this review helpful? Yes
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

We apologize for not meeting your expectations, we sincerely hope that you will stay with us in the future, once all of our renovations are completed. More

Philadelphia, Pennsylvania
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The best parts: king room was spacious and had area for dog travel crate. Wifi worked well. Large grass area to walk the dog. Front desk is polite and friendly. The not so great parts: the shower had mold around glass door and floor. The toilet shower combo is very small. It is about the size of a closet. Similar... More

Was this review helpful? Yes
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

We apologize for the inconvenience, if you are back in the area, perhaps we could find you a room that would possibly be a little quieter, as we truly hope that you wil stay at our hotel again in the future. More

Warren, New Hampshire
Top Contributor
75 reviews 75 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Found this hotel after a long search that would sleep 5. It had a sleep sofa in one room and a queen bed with a set of bunkbeds. This would have been even better if the bed and sleep sofa were exchanged.....the noise level from the truck stop across the street was a big negative. I do not remember hearing... More

Was this review helpful? Yes
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for taking the time to give us a review, we will use your comments as we are always trying to improve and make every guest wish to return. We hope you stay again, and hopefully we will be able to find you another room not that wouldnt be as close to the truck stop. Have a great summer! More

Akron, Ohio
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was a little reluctant to book this hotel based on some bad reviews but did it anyway . . . and I have to say, I was not disappointed at all. The front desk staff was very pleasant and the newly renovated room was done beautifully. The decor and color scheme were fresh and modern - just lovely!! The... More

Was this review helpful? Yes 1
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

Im glad you decided to stay at our hotel, and I am thrilled that we were able to exceed your expectations. We sincerely hope to see you return (and we would love to see your beach glass as well). Have a great summer! More

Stephens City, Virginia
2 reviews
5 of 5 stars Reviewed 5 weeks ago

We have been staying here for over 4 years & love the improvements! Julie did everything to make our stay comfortable, nice & went out of her way to even change rooms to a bigger one due to we had a large family & needed the family suite! The new beds were very comfortable, breakfast was yummy (had bacon!) &... More

Was this review helpful? Yes
PamJenkins, Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for taking the time to let us know how your stay was, we are ecstatic that our hotel and our staff made your visit to Austinburg a great one.. Hope to see you again! More

Buffalo, New York
Top Contributor
71 reviews 71 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed June 23, 2014

Have stayed in lots of Sleep Inns all over the country but won't stay here again. Must say it was easy to find and quiet. Not particularly clean, lots of little things out of order in the room. No tissues so went to desk and were told they don 't supply tissues. The breakfast room was dark and dreary, but... More

Was this review helpful? Yes
PamJenkins, Manager at Sleep Inn & Suites Ashtabula, responded to this review

We are so sorry that we didnt meet your expectations when you stayed, we are under renovations, and are striving to continue to improve, so every guest wants to return, as we hope you also come back once renovations are complete. More

Dayton, Ohio
1 review
5 of 5 stars Reviewed June 23, 2014

My stay at the Sleep Inn in Ashtabula was fabulous. Julie at the front desk was so friendly and so very helpful. She enabled me to use a computer to go online and reserve my room with my significant organization discount. She also found us a wonderful room on the top floor which I prefer for me and my dog... More

Was this review helpful? Yes
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

We are ecstatic that our staff was able to accommodate and assist in making your stay, a pleasant one. We sincerely hope that you stay with us again if you are in the area and looking for lodging. More

Medina, Ohio
1 review
4 of 5 stars Reviewed June 11, 2014

I had a situation with family members on each coast of the country needing me to assist them, as one was in NYC and the other in Southern California attempting to acquire lodging for the one in NYC. Holly at the front desk worked closely with me obtaining and sending Faxes of personal information in order to acquire the NYC... More

Was this review helpful? Yes
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for taking the time to let us know how our staff did, and we are thrilled that our staff was able to meet your expectations. We thrive on making each of our guests want to return each time they are in our area. More

Lima, Ohio
1 review
4 of 5 stars Reviewed June 6, 2014

I am visiting this area for a few weekends due to a family hospital stay. Julie at the front desk was absolutely fantastic. I had told her I stayed at another hotel the weekend before and it was questionable to say the least. Julie allowed me to view the room before paying and assured me of their amenities and safety.... More

Was this review helpful? Yes
PamJenkins, Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for taking the time to let us know how your stay at our hotel went. We are excited that our employees made an impact and that we were able to exceed your expectations, we look forward to having you stay with us again in the future. More

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Additional Information about Sleep Inn & Suites Ashtabula

Address: 9350 Center Road,, Austinburg, OH 44010
Phone Number:
Location: United States > Ohio > Austinburg
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Sleep Inn & Suites Ashtabula 2*
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Also Known As:
Sleep Inn Austinburg
Austinburg Sleep Inn
Sleep Inn & Suites Ashtabula Austinburg, Ohio

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
64

Questions & Answers

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1 question
10 days ago

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