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Sleep Inn & Suites Ashtabula

2.0 of 5 9350 Center Road,, Austinburg, OH 44010
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Sleep Inn & Suites Ashtabula
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Sleep Inn & Suites Ashtabula
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90 reviews from our community

Traveler rating
    21
    26
    17
    15
    11
See reviews for
29
26
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johnstown, Ohio
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 7, 2014

We needed a pet friendly hotel in the Geneva/Ashtabula area and the Sleep Inn was it. We made our reservations by telephone and requested a first floor, room away from the lobby, near the parking lot exit for the floor. The phone service was very good. A family wedding was the reason for our travel and we appreciated the front... More 

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1 review
4 of 5 stars Reviewed November 4, 2014

So, we were in town the first weekend in October 2014. We typically stay across the Interstate.I was mesmerized Julie and Marsha gave the kids pictures of their choice to color! Just as important to me is that they have a chair for people in need that want to use the pool. It is cemented into the floor. This is... More 

Was this review helpful? Yes
PamJenkins, Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for taking the time to let us know how your stay at the Sleep Inn and Suites went, we are very pleased that you enjoyed your stay, and hope you continue to stay in our hotel when you are in the area. More 

HAMMOND
Top Contributor
55 reviews 55 reviews
30 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 22, 2014

We were driving to Syracuse, NY and needed to stop for the night. I researched places on our route and had enough points to stay here free. We were checked in quickly and our request for a room away from the truck stop across the street was granted. We were in a queen suite that had a wet bar area... More 

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Buffalo, New York
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 16, 2014

I stay in the ashtabula area a few times a month and have stayed at pretty much all of the local hotels. I have found my new go to. Received a discount from travelocity and decided to stay at the Sleep inn instead of my usual go to down the road. Check in was fast and prompt. The service desk... More 

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Sunbury, Ohio
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 16, 2014

Room was updated, clean, and comfortable. Sleep inn has a small bathroom with shower only and sink area off the bedroom. Not a problem though. Beds aren't the most comfortable and pillows are small. BUT I would highly recommend for a short comfortable, clean stay. Staff was very friendly.

Was this review helpful? Yes
PamJenkins, Manager at Sleep Inn & Suites Ashtabula, responded to this review

We are ecstatic that you enjoyed your stay and look forward to having you stay with us every time you are in the area. More 

Grant, Michigan
Top Contributor
316 reviews 316 reviews
116 hotel reviews
464 helpful votes 464 helpful votes
3 of 5 stars Reviewed October 13, 2014

We hoped for better. Checked in and my wife started sneezing uncontrollably, not sure why. The mold on the shower door might have caused it. The room had that odd circular shower, not our favorite. Staff were kind and all business. We slept OK. In the morning the breakfast was kinda bad--the omelets were cold, the potatoes were tasteless, not... More 

Was this review helpful? Yes 1
PamJenkins, Manager at Sleep Inn & Suites Ashtabula, responded to this review

We sincerely apologize for not meeting your expectations, and sincerely hope that if you are in the area again and in need of lodging you will allow us the opportunity to make your stay a Great experience. More 

Florence
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 6, 2014

we checked in this past Friday evening. The A/C was set to its lowest setting and we woke up because it was so warm. Saturday morning went to shower and no hot water would come through, even though it was coming through the sink. Told the clerk at 8 am that there was no hot water and she assured me... More 

Was this review helpful? Yes 1
PamJenkins, Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for taking the time to post a review, as well will use this to consistenly approve our guest satisfaction. We value each guest and sincerely apologize that we didnt meet your expectations, we do hope if in the area you will give us an opportunity to make your stay with us a great stay. More 

A TripAdvisor Member
5 of 5 stars Reviewed October 2, 2014

At 1st felt it would be a difficult stay because the hotel was going under renovations, but the lobby was clean, the staff was friendly and had delicious lemonade free. They where pet friendly so my pup didn't had to sleep in car. The rooms where bright and clean. Even took some notes for my home decor. And in the... More 

Was this review helpful? Yes 1
PamJenkins, Manager at Sleep Inn & Suites Ashtabula, responded to this review

We are thrilled that you enjoyed your stay and look forward to having you return to the hotel. More 

Minneapolis, Minnesota
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 28, 2014

We stopped here while traveling across country. This hotel is both 100% non-smoking and pet friendly (for a charge) which is VERY rare in hotels. Convenient to grocery stores in case you are not a fan of going out to dinner.

Was this review helpful? Yes 2
PamJenkins, Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for taking the time to post a comment, we love getting all feedback, so we can continue to strive to ensure each guest that stays at our hotels wishes to come back for many years. We hope to see you return soon. More 

Oxford
Contributor
16 reviews 16 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 25, 2014

We've stayed at this hotel many times over the last 10 years. The new upgrades are nice--modern color scheme for bedding and room furniture. The exercise room has been updated as well with an exercise bike, treadmill and elliptical machine. The last thing which has yet to be updated is the pool. We were told that would be very soon... More 

Was this review helpful? Yes 1
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you so much for your response, I am thrilled, as well as the rest of our staff, that we were able to keep you as a loyal guest and look forward to having you continue to stay here for many more years. More 

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Additional Information about Sleep Inn & Suites Ashtabula

Address: 9350 Center Road,, Austinburg, OH 44010
Phone Number:
Location: United States > Ohio > Austinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn & Suites Ashtabula 2*
Number of rooms: 64
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Also Known As:
Sleep Inn Austinburg
Austinburg Sleep Inn
Sleep Inn & Suites Ashtabula Austinburg, Ohio

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