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Sleep Inn & Suites Ashtabula

2.0 of 5
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9350 Center Road,, Austinburg, OH 44010
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Sleep Inn & Suites Ashtabula
Best prices for: 1 room 1 guest
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Ranked #3 of 4 Hotels in Austinburg
A recent review
4 of 5 stars reviewed 1 week ago
Jon G
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98 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed at this hotel for one night while visiting family in Ashtabula. The room was nice and spacious. The ladies we dealt with at the front desk were all very nice. My only complaint is that we had trouble connecting our devices to the Wi-Fi. The breakfast was nice for a hotel. We would definitely stay... More 

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Sunbury, Ohio
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Sleep Inn in Ashtabula, Ohio. Second stay here. The hotel is an affordable, clean stay with a great staff. Check in was fast and desk staff is very friendly. A special shout out to the breakfast server, Misha. My son and I were running late for the morning breakfast and Misha made sure she stayed open and... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We got a newly renovated room which was excellent for the price. Would definitely stay here again. Great for the family. The breakfast wasn't too bad either. The staff is really friendly and informative too.

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PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for taking the time to post a comment about your stay. We like getting feedback, so we know where we can improve, and love getting feedback letting us know that we were able to exceed guests expectations. We look forward to having you stay each time you are in the area. More 

Uniontown, OH
2 reviews
4 of 5 stars Reviewed March 23, 2015

This Hotel experienced a major water line freeze and break recently, which put part of the first floor out of order. However, we found our room still on the first floor very clean and comfortable. The staff tried their best to accommodate everyone despite having to deal with all the chaos from the water damage. It is a shame as... More 

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PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

We are very pleased that we were able to accommodate you and that you had a great stay at our hotel, inspite the weather related issues that occurred, and want you to know we have been working diligently to get the repairs done. We look forward to having you stay with us again, and see the hotel looking beautiful again. More 

conneaut
1 review
5 of 5 stars Reviewed March 21, 2015

We had a baby shower in the meeting room in February and the staff was very excellent and the room was very clean. The staff also helped move the tables around to help us get it together. Would definitely recommend if you are having an event to use their room!

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PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for taking the time to post a comment, we are thrilled we had the opportunity to assist in making your baby shower a great day for you, and hope that you have all of your special events at our hotel. Congrats to the parents to be!! More 

1 review
1 of 5 stars Reviewed February 23, 2015

First off, this hotel has no courtesy towards there guests! When I walked into the front doors I was blown away, literally, by fans all over the place. We walked into a construction mess. Supposedly there was a water main break on the ground floor earlier in the week. Which flooded the whole main area of the ground floor. We... More 

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PamJenkins, Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for taking the time to let us know how your stay was, we sincerely apologize for all of the inconveniences you endured while you were here, and want to assure you this is not normal for our hotel, we had an emergency that occurred, and wanted to try to repair asap, and still leave rooms open for you... More 

Travelers are raving about these Austinburg hotels

Geneva, Ohio
1 review
5 of 5 stars Reviewed February 11, 2015

We live in the area and our electric went out because a transformer malfunctioned near our home and it was really cold outside. Sleep Inn was perfect for us, not only were they understanding about the situation, the rate was fairly priced and if we had to we could have brought our dog with us. The room was clean and... More 

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PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

On behalf of our entire team, we are thrilled that we were able to meet your expectations, and look forward to the opportunity to have you return as well as your family and friends. More 

Enfield, Connecticut
1 review
5 of 5 stars Reviewed February 2, 2015

When traveling from Connecticut to Wisconsin, Ashtabula is just about in the middle. Arriving late after a long drive on our way to Wisconsin Sleep was a warm, welcoming find. Hosts were welcoming, efficient, quick and very pleasant. The rooms were clean, well made up and the beds were super. Morning Buffet was very good and the coffee was excellent!... More 

Was this review helpful? Yes
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your... More 

Johnstown, Ohio
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 7, 2014

We needed a pet friendly hotel in the Geneva/Ashtabula area and the Sleep Inn was it. We made our reservations by telephone and requested a first floor, room away from the lobby, near the parking lot exit for the floor. The phone service was very good. A family wedding was the reason for our travel and we appreciated the front... More 

Was this review helpful? Yes
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

We sincerely apologize for your inconveniences, and will certainly work with the team to ensure that both safety and guest satisfaction measures are both met, so that we are better able to meet your expectations when staying with us in the future. More 

1 review
4 of 5 stars Reviewed November 4, 2014

So, we were in town the first weekend in October 2014. We typically stay across the Interstate.I was mesmerized Julie and Marsha gave the kids pictures of their choice to color! Just as important to me is that they have a chair for people in need that want to use the pool. It is cemented into the floor. This is... More 

Was this review helpful? Yes
PamJenkins, Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for taking the time to let us know how your stay at the Sleep Inn and Suites went, we are very pleased that you enjoyed your stay, and hope you continue to stay in our hotel when you are in the area. More 

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