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All 4 Austinburg hotels

Sleep Inn & Suites Ashtabula

2.0 of 5 Hotel   |   9350 Center Road,, Austinburg, OH 44010
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Ranked #3 of 4 Hotels in Austinburg
A recent review
5 of 5 stars reviewed 3 days ago
JANET K HAMMOND
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88 reviews from our community

Traveler rating
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    25
    16
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    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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HAMMOND
Top Contributor
53 reviews 53 reviews
30 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were driving to Syracuse, NY and needed to stop for the night. I researched places on our route and had enough points to stay here free. We were checked in quickly and our request for a room away from the truck stop across the street was granted. We were in a queen suite that had a wet bar area... More

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Buffalo, New York
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay in the ashtabula area a few times a month and have stayed at pretty much all of the local hotels. I have found my new go to. Received a discount from travelocity and decided to stay at the Sleep inn instead of my usual go to down the road. Check in was fast and prompt. The service desk... More

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Sunbury, Ohio
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was updated, clean, and comfortable. Sleep inn has a small bathroom with shower only and sink area off the bedroom. Not a problem though. Beds aren't the most comfortable and pillows are small. BUT I would highly recommend for a short comfortable, clean stay. Staff was very friendly.

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Grant, Michigan
Top Contributor
292 reviews 292 reviews
113 hotel reviews
468 helpful votes 468 helpful votes
3 of 5 stars Reviewed 1 week ago

We hoped for better. Checked in and my wife started sneezing uncontrollably, not sure why. The mold on the shower door might have caused it. The room had that odd circular shower, not our favorite. Staff were kind and all business. We slept OK. In the morning the breakfast was kinda bad--the omelets were cold, the potatoes were tasteless, not... More

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PamJenkins, Manager at Sleep Inn & Suites Ashtabula, responded to this review

We sincerely apologize for not meeting your expectations, and sincerely hope that if you are in the area again and in need of lodging you will allow us the opportunity to make your stay a Great experience. More

Florence
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

we checked in this past Friday evening. The A/C was set to its lowest setting and we woke up because it was so warm. Saturday morning went to shower and no hot water would come through, even though it was coming through the sink. Told the clerk at 8 am that there was no hot water and she assured me... More

Was this review helpful? Yes 1
PamJenkins, Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for taking the time to post a review, as well will use this to consistenly approve our guest satisfaction. We value each guest and sincerely apologize that we didnt meet your expectations, we do hope if in the area you will give us an opportunity to make your stay with us a great stay. More

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

At 1st felt it would be a difficult stay because the hotel was going under renovations, but the lobby was clean, the staff was friendly and had delicious lemonade free. They where pet friendly so my pup didn't had to sleep in car. The rooms where bright and clean. Even took some notes for my home decor. And in the... More

Was this review helpful? Yes 1
PamJenkins, Manager at Sleep Inn & Suites Ashtabula, responded to this review

We are thrilled that you enjoyed your stay and look forward to having you return to the hotel. More

Minneapolis, Minnesota
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 28, 2014

We stopped here while traveling across country. This hotel is both 100% non-smoking and pet friendly (for a charge) which is VERY rare in hotels. Convenient to grocery stores in case you are not a fan of going out to dinner.

Was this review helpful? Yes 2
PamJenkins, Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for taking the time to post a comment, we love getting all feedback, so we can continue to strive to ensure each guest that stays at our hotels wishes to come back for many years. We hope to see you return soon. More

Oxford
Contributor
16 reviews 16 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 25, 2014

We've stayed at this hotel many times over the last 10 years. The new upgrades are nice--modern color scheme for bedding and room furniture. The exercise room has been updated as well with an exercise bike, treadmill and elliptical machine. The last thing which has yet to be updated is the pool. We were told that would be very soon... More

Was this review helpful? Yes 1
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you so much for your response, I am thrilled, as well as the rest of our staff, that we were able to keep you as a loyal guest and look forward to having you continue to stay here for many more years. More

Jenison, Michigan, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 5, 2014

We stayed at the Sleep Inn on July 19th. Initially our room smelled of fresh paint and appeared to be clean. After looking around and trying to use amenities we discovered at our room had no cold water in the shower so we could not bathe and only a trickle in the sink, which made any cleaning difficult unless you... More

Was this review helpful? Yes 1
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

I apologize that we were unable to meet your expectations during your stay at our hotel, I will be submitting the form to give you additional points, the information that I had received was for a different amount. I mistakenly had thought this had been resolved. We sincerely hope that you consider staying with us in the future, so we... More

Pittsburgh, Pennsylvania
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 20, 2014

After a long search during a particularly busy weekend, we found the Sleep Inn had rooms available at very reasonable rates. The reviews we read were not at all accurate. It was NOT noisy, The rooms were very tastefully decorated, VERY clean. The staff was amazing, very helpful and attentive. Even the FREE breakfast was surprisingly good with more than... More

Was this review helpful? Yes 3
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

We are thrilled that you enjoyed your stay at our hotel, and sincerely hope to have you return to us when you are back in the area, More

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Additional Information about Sleep Inn & Suites Ashtabula

Address: 9350 Center Road,, Austinburg, OH 44010
Phone Number:
Location: United States > Ohio > Austinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn & Suites Ashtabula 2*
Number of rooms: 64
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Also Known As:
Sleep Inn Austinburg
Austinburg Sleep Inn
Sleep Inn & Suites Ashtabula Austinburg, Ohio

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