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Sleep Inn & Suites Ashtabula

2.0 of 5
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9350 Center Road,, Austinburg, OH 44010
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Sleep Inn & Suites Ashtabula
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Ranked #3 of 5 Hotels in Austinburg
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103 reviews from our community

Traveler rating
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    19
    15
    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (24)
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    (13)
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Senior Contributor
26 reviews 26 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We decided to bring our five young grandchildren on a last minute vacation to Geneva on the Lake, OH. We chose this hotel because of it's locale that being close to our destination, the hotel is under going renovation but our mini suite was already renovated, and is very nice two queen beds, a queen sleeper sofa, large flat screen... More 

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Miamisburg, Ohio
Top Contributor
78 reviews 78 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

We had a very pleasant stay here. Most importantly, the room was clean. The staff was friendly and accommodating. We had trouble with our air conditioner but aside from that everything was fine. We would easily stay here again.

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Cuenca, Ecuador
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had looked at the other hotels in the area for a last minute stay. Most of them had 2 stars either with getaroom.com (Sleep was 2) or tripadvisor (Sleep was 3 1/2). The reviews showed the room was clean and comfortable but there were complaints about wifi. We found the room very clean, comfortable beds, nice business chair with... More 

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Cincinnati, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I did a lot of research on line to find this incredible room for a great price. I was not disappointed. Everything is like new but the prices are old! My room had a comfortable bed and cozy pillows. Free internet, complimentary breakfasts, and for those late arrivals a wonderful thick soup with crackers and refreshing infused fruit water for... More 

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PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

We are absolutely thrilled that we were able to exceed your expectations here at Sleep Inn and Suites. We look forward to having you and your friends and family stay with us every time you are in the area and in need of lodging. Thank you for taking the time to post a review. More 

Twinsburg, Ohio
1 review
3 of 5 stars Reviewed 4 weeks ago

The good: Room was clean. Hard working and friendly breakfast and front desk staff. The bad: Worst Wi-Fi connection I've ever had in a hotel. We were on the 3rd floor and the poor connection kept dropping out. Connection indicated it was 802.11b (1999 technology). Bathroom pocket door did not shut completely - latch was not aligned with mate. Limited... More 

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PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

We sincerely apologize about the wifi connection issues, and want to assure you that we are working on that . We hope you will stay with us in the future, and we have another opportunity to make your stay an even better one. More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 20, 2015

My wife and I stayed at this hotel for one night while visiting family in Ashtabula. The room was nice and spacious. The ladies we dealt with at the front desk were all very nice. My only complaint is that we had trouble connecting our devices to the Wi-Fi. The breakfast was nice for a hotel. We would definitely stay... More 

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PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for letting us know how your stay was, we are sincerely sorry about the wifi, and want you to know that we are working on that to improve the internet connection for our guests, and hope that you return in the future. More 

Sunbury, Ohio
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 19, 2015

Stayed at the Sleep Inn in Ashtabula, Ohio. Second stay here. The hotel is an affordable, clean stay with a great staff. Check in was fast and desk staff is very friendly. A special shout out to the breakfast server, Misha. My son and I were running late for the morning breakfast and Misha made sure she stayed open and... More 

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PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for taking the time to post a review regarding your stay at the Sleep Inn and Suite, we are thrilled that you enjoyed your stay, and we look forward to having you stay with us in the future. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2015 via mobile

We got a newly renovated room which was excellent for the price. Would definitely stay here again. Great for the family. The breakfast wasn't too bad either. The staff is really friendly and informative too.

Was this review helpful? Yes 1
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for taking the time to post a comment about your stay. We like getting feedback, so we know where we can improve, and love getting feedback letting us know that we were able to exceed guests expectations. We look forward to having you stay each time you are in the area. More 

Uniontown, OH
2 reviews
4 of 5 stars Reviewed March 23, 2015

This Hotel experienced a major water line freeze and break recently, which put part of the first floor out of order. However, we found our room still on the first floor very clean and comfortable. The staff tried their best to accommodate everyone despite having to deal with all the chaos from the water damage. It is a shame as... More 

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PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

We are very pleased that we were able to accommodate you and that you had a great stay at our hotel, inspite the weather related issues that occurred, and want you to know we have been working diligently to get the repairs done. We look forward to having you stay with us again, and see the hotel looking beautiful again. More 

conneaut
1 review
5 of 5 stars Reviewed March 21, 2015

We had a baby shower in the meeting room in February and the staff was very excellent and the room was very clean. The staff also helped move the tables around to help us get it together. Would definitely recommend if you are having an event to use their room!

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PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for taking the time to post a comment, we are thrilled we had the opportunity to assist in making your baby shower a great day for you, and hope that you have all of your special events at our hotel. Congrats to the parents to be!! More 

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