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Sleep Inn & Suites Ashtabula

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9350 Center Road,, Austinburg, OH 44010
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Sleep Inn & Suites Ashtabula
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113 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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    (113)
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    (26)
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    (13)
All months
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

Very comfortable beds, The Wi-Fi was not very good. Very clean , Nice hotel. All in all it's very nice indoor pool but no hot tub. Close to Geneva on the lake and many other fun things to do. It's only about 40 minutes to Presque Isle. Good value for the money

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Novi, Michigan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here while visiting Geneva on the Lake. Nice, clean and spacious room. The bed was very comfortable. Our 3 year old son loved the pool! The water temperature was very comfortable and not cold. Breakfast was also very good. We'll stay here again.

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Mountain View, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The room was mostly clean. (Excepting the one comforter) The staff was wonderful, extremely polite and friendly. The odd thing was... the toilet had hot water in it. It didn't flush well and sometimes would not stop running. Thus, sometimes the water in it was quite hot and bathed your bum with steam when you went to use it. Overall... More 

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PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for letting us know how your stay went, we take all comments very seriously and improve our hotel and our guest expectations. More 

Buffalo, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We were lost and tired in the middle of the night upon returning home. We were looking for a place to stay overnight then to get back on the road to return home and we were referred to Sleep Inn. A swimming competition was being held and apparently hotels were booked solid. We were able to get a room and... More 

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PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

Im so thrilled that we were able to make you a "Sleep Inn" fan. We hope that you continue to stay at our hotel each time you are in the area. Thank you for taking the time to write a post letting us and other know how you enjoyed your stay. More 

Columbia
Level Contributor
1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent room!! Finishing stages of construction. Staff were friendly, courteous, and helpful. breakfast was excellent!! Not much in choice of restaurants nearby, but the Denny's across the street was okay!

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PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

We ar e thrilled that we were able to meet all expectations for you and your family during your trip. Hope that you stay at our hotel when you are in the area in the future. More 

Geneva, Ohio
1 review
5 of 5 stars Reviewed 4 weeks ago

i went there for a birthday party and everyone there was so nice and welcoming! the breakfast was good and had many items to pick from and the snacks and juices they put out were amazing and unique! i would definitely recommend this hotel to all my friends and family!! thank you all for the amazing stay i will be... More 

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PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

We are so thrilled that you and your family enjoyed your birthday party at our hotel, we love hearing that we are able to please our guests, and hope that you return each time you are in the area. More 

Stephens City, Virginia
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed June 19, 2015

Very comfortable, staff was polite & went the extra mile to make sure we had everything we needed & plenty of room for all of us in the Family suite! Breakfast was yummy & pool very clean! Thank you!!

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PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

I shared this post with my team, and we are all thrilled that we were able to exceed your expectations and sincerely hope that you return to the hotel, each time you are in the area, and that you tell your friends and family to also stay at our hotel when they are in the area. More 

Strongsville, Ohio
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 4, 2015

We have stayed at this hotel before and we really enjoy staying here. Friendly staff and easy check in/out. The breakfast is always good, there's something for everyone. We usually tour the wineries in the area and it's very close to some of them and it's right off the freeway I-90. The rooms and bathroom are always very clean which... More 

Was this review helpful? Yes
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

On behalf of our whole team here, we thank you for taking the time to let us know that you enjoyed your stay at the hotel, and took the time to post a comment on trip advisors for others to see that we truly strive to ensure all guests want to return to our hotel when they are in the... More 

Huntingburg, Indiana
Level Contributor
75 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 30, 2015 via mobile

I would have given this hotel a 5 star if the internet worked and the breakfast was half way decent. Staff couldn't get the wifi to work on my 3 day visit. Was told (by 2 staff members) the breakfast included Biscuits and Gravy, but it did not. It did include dried up egg triangles with cheese and greasy sausage.... More 

Was this review helpful? Yes
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

We sincerely apologize for the issue with the internet, and it has been fixed since your stay at our hotel. I am not sure what the issue was with the gravy, since it is part of the breakfast we put out each day. I am checking myself each day to assure that it is out every day for our guests.... More 

Stowe, Vermont
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 27, 2015

After a bad experience at a neighboring Hotel, we decided to try here. I read reviews ahead of time and weighted the positive and negative and decided to try it. The room was clean, bed was extremely comfortable,and enjoyed the pool, after a long drive. They are doing renovations and it is a little awkward when you first come in... More 

Was this review helpful? Yes 1
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for giving us an opportunity to show you that we try to meet our guest expectations during your stay at this hotel. We sincerely apologize for the inconvenience of the front desk being renovated, and assure you that that is completed, and our staff will definitely be at the desk to greet you, when you hopefully return to... More 

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