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All 4 Austinburg hotels

Sleep Inn & Suites Ashtabula

2.0 of 5 Hotel   |   9350 Center Road,, Austinburg, OH 44010
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Ranked #3 of 4 Hotels in Austinburg
A recent review
4 of 5 stars reviewed 4 weeks ago
jgateley Minneapolis, Minnesota
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82 reviews from our community

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    24
    15
    15
    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Minneapolis, Minnesota
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stopped here while traveling across country. This hotel is both 100% non-smoking and pet friendly (for a charge) which is VERY rare in hotels. Convenient to grocery stores in case you are not a fan of going out to dinner.

Was this review helpful? Yes 1
PamJenkins, Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for taking the time to post a comment, we love getting all feedback, so we can continue to strive to ensure each guest that stays at our hotels wishes to come back for many years. We hope to see you return soon. More

Oxford
Contributor
16 reviews 16 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 25, 2014

We've stayed at this hotel many times over the last 10 years. The new upgrades are nice--modern color scheme for bedding and room furniture. The exercise room has been updated as well with an exercise bike, treadmill and elliptical machine. The last thing which has yet to be updated is the pool. We were told that would be very soon... More

Was this review helpful? Yes
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you so much for your response, I am thrilled, as well as the rest of our staff, that we were able to keep you as a loyal guest and look forward to having you continue to stay here for many more years. More

Jenison, Michigan, United States
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed August 5, 2014

We stayed at the Sleep Inn on July 19th. Initially our room smelled of fresh paint and appeared to be clean. After looking around and trying to use amenities we discovered at our room had no cold water in the shower so we could not bathe and only a trickle in the sink, which made any cleaning difficult unless you... More

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PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

I apologize that we were unable to meet your expectations during your stay at our hotel, I will be submitting the form to give you additional points, the information that I had received was for a different amount. I mistakenly had thought this had been resolved. We sincerely hope that you consider staying with us in the future, so we... More

Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2014

After a long search during a particularly busy weekend, we found the Sleep Inn had rooms available at very reasonable rates. The reviews we read were not at all accurate. It was NOT noisy, The rooms were very tastefully decorated, VERY clean. The staff was amazing, very helpful and attentive. Even the FREE breakfast was surprisingly good with more than... More

Was this review helpful? Yes 1
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

We are thrilled that you enjoyed your stay at our hotel, and sincerely hope to have you return to us when you are back in the area, More

Top Contributor
84 reviews 84 reviews
60 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed July 19, 2014

The good news about this property is that there is a lot of very friendly and helpful staff. That being said, they have a lot to overcome, much of it not their fault. First, the location of the property across from a noisy and busy truck stop is not optimal. Second, from reading previous reviews, this property has been under... More

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PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

We apologize for not meeting your expectations, we sincerely hope that you will stay with us in the future, once all of our renovations are completed. More

Philadelphia, Pennsylvania
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 12, 2014

The best parts: king room was spacious and had area for dog travel crate. Wifi worked well. Large grass area to walk the dog. Front desk is polite and friendly. The not so great parts: the shower had mold around glass door and floor. The toilet shower combo is very small. It is about the size of a closet. Similar... More

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PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

We apologize for the inconvenience, if you are back in the area, perhaps we could find you a room that would possibly be a little quieter, as we truly hope that you wil stay at our hotel again in the future. More

Warren, New Hampshire
Top Contributor
95 reviews 95 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed June 30, 2014

Found this hotel after a long search that would sleep 5. It had a sleep sofa in one room and a queen bed with a set of bunkbeds. This would have been even better if the bed and sleep sofa were exchanged.....the noise level from the truck stop across the street was a big negative. I do not remember hearing... More

Was this review helpful? Yes
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for taking the time to give us a review, we will use your comments as we are always trying to improve and make every guest wish to return. We hope you stay again, and hopefully we will be able to find you another room not that wouldnt be as close to the truck stop. Have a great summer! More

Akron, Ohio
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 30, 2014

I was a little reluctant to book this hotel based on some bad reviews but did it anyway . . . and I have to say, I was not disappointed at all. The front desk staff was very pleasant and the newly renovated room was done beautifully. The decor and color scheme were fresh and modern - just lovely!! The... More

Was this review helpful? Yes 1
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

Im glad you decided to stay at our hotel, and I am thrilled that we were able to exceed your expectations. We sincerely hope to see you return (and we would love to see your beach glass as well). Have a great summer! More

Stephens City, Virginia
2 reviews
5 of 5 stars Reviewed June 24, 2014

We have been staying here for over 4 years & love the improvements! Julie did everything to make our stay comfortable, nice & went out of her way to even change rooms to a bigger one due to we had a large family & needed the family suite! The new beds were very comfortable, breakfast was yummy (had bacon!) &... More

Was this review helpful? Yes
PamJenkins, Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for taking the time to let us know how your stay was, we are ecstatic that our hotel and our staff made your visit to Austinburg a great one.. Hope to see you again! More

Buffalo, New York
Top Contributor
71 reviews 71 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed June 23, 2014

Have stayed in lots of Sleep Inns all over the country but won't stay here again. Must say it was easy to find and quiet. Not particularly clean, lots of little things out of order in the room. No tissues so went to desk and were told they don 't supply tissues. The breakfast room was dark and dreary, but... More

Was this review helpful? Yes
PamJenkins, Manager at Sleep Inn & Suites Ashtabula, responded to this review

We are so sorry that we didnt meet your expectations when you stayed, we are under renovations, and are striving to continue to improve, so every guest wants to return, as we hope you also come back once renovations are complete. More

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Additional Information about Sleep Inn & Suites Ashtabula

Address: 9350 Center Road,, Austinburg, OH 44010
Phone Number:
Location: United States > Ohio > Austinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn & Suites Ashtabula 2*
Number of rooms: 64
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Also Known As:
Sleep Inn Austinburg
Austinburg Sleep Inn
Sleep Inn & Suites Ashtabula Austinburg, Ohio

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