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Sleep Inn & Suites Ashtabula

2.0 of 5 9350 Center Road,, Austinburg, OH 44010
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Sleep Inn & Suites Ashtabula
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Sleep Inn & Suites Ashtabula
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93 reviews from our community

Traveler rating
    23
    26
    17
    15
    12
See reviews for
31
26
7
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (14)
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    (41)
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1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

First off, this hotel has no courtesy towards there guests! When I walked into the front doors I was blown away, literally, by fans all over the place. We walked into a construction mess. Supposedly there was a water main break on the ground floor earlier in the week. Which flooded the whole main area of the ground floor. We... More 

Was this review helpful? Yes
PamJenkins, Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for taking the time to let us know how your stay was, we sincerely apologize for all of the inconveniences you endured while you were here, and want to assure you this is not normal for our hotel, we had an emergency that occurred, and wanted to try to repair asap, and still leave rooms open for you... More 

Geneva, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

We live in the area and our electric went out because a transformer malfunctioned near our home and it was really cold outside. Sleep Inn was perfect for us, not only were they understanding about the situation, the rate was fairly priced and if we had to we could have brought our dog with us. The room was clean and... More 

Was this review helpful? Yes
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

On behalf of our entire team, we are thrilled that we were able to meet your expectations, and look forward to the opportunity to have you return as well as your family and friends. More 

Enfield, Connecticut
1 review
5 of 5 stars Reviewed 3 weeks ago

When traveling from Connecticut to Wisconsin, Ashtabula is just about in the middle. Arriving late after a long drive on our way to Wisconsin Sleep was a warm, welcoming find. Hosts were welcoming, efficient, quick and very pleasant. The rooms were clean, well made up and the beds were super. Morning Buffet was very good and the coffee was excellent!... More 

Was this review helpful? Yes
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your... More 

Johnstown, Ohio
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 7, 2014

We needed a pet friendly hotel in the Geneva/Ashtabula area and the Sleep Inn was it. We made our reservations by telephone and requested a first floor, room away from the lobby, near the parking lot exit for the floor. The phone service was very good. A family wedding was the reason for our travel and we appreciated the front... More 

Was this review helpful? Yes
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

We sincerely apologize for your inconveniences, and will certainly work with the team to ensure that both safety and guest satisfaction measures are both met, so that we are better able to meet your expectations when staying with us in the future. More 

1 review
4 of 5 stars Reviewed November 4, 2014

So, we were in town the first weekend in October 2014. We typically stay across the Interstate.I was mesmerized Julie and Marsha gave the kids pictures of their choice to color! Just as important to me is that they have a chair for people in need that want to use the pool. It is cemented into the floor. This is... More 

Was this review helpful? Yes
PamJenkins, Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for taking the time to let us know how your stay at the Sleep Inn and Suites went, we are very pleased that you enjoyed your stay, and hope you continue to stay in our hotel when you are in the area. More 

HAMMOND
Top Contributor
54 reviews 54 reviews
29 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 22, 2014

We were driving to Syracuse, NY and needed to stop for the night. I researched places on our route and had enough points to stay here free. We were checked in quickly and our request for a room away from the truck stop across the street was granted. We were in a queen suite that had a wet bar area... More 

Was this review helpful? Yes
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

We are thrilled that our staff was able to accommodate your request to be located in a specific area, as we strive to not only meet, but exceed, each of our guests expectations. We hope that you will stay at this hotel each time you are travelling to New York, as we look forward to having you as a loyal... More 

Buffalo, New York
Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 16, 2014

I stay in the ashtabula area a few times a month and have stayed at pretty much all of the local hotels. I have found my new go to. Received a discount from travelocity and decided to stay at the Sleep inn instead of my usual go to down the road. Check in was fast and prompt. The service desk... More 

Was this review helpful? Yes
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

We very much appreciate and value your feedback and will share it with our team. This will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience,... More 

Sunbury, Ohio
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 16, 2014

Room was updated, clean, and comfortable. Sleep inn has a small bathroom with shower only and sink area off the bedroom. Not a problem though. Beds aren't the most comfortable and pillows are small. BUT I would highly recommend for a short comfortable, clean stay. Staff was very friendly.

Was this review helpful? Yes
PamJenkins, Manager at Sleep Inn & Suites Ashtabula, responded to this review

We are ecstatic that you enjoyed your stay and look forward to having you stay with us every time you are in the area. More 

Grant, Michigan
Top Contributor
351 reviews 351 reviews
124 hotel reviews
494 helpful votes 494 helpful votes
3 of 5 stars Reviewed October 13, 2014

We hoped for better. Checked in and my wife started sneezing uncontrollably, not sure why. The mold on the shower door might have caused it. The room had that odd circular shower, not our favorite. Staff were kind and all business. We slept OK. In the morning the breakfast was kinda bad--the omelets were cold, the potatoes were tasteless, not... More 

Was this review helpful? Yes 1
PamJenkins, Manager at Sleep Inn & Suites Ashtabula, responded to this review

We sincerely apologize for not meeting your expectations, and sincerely hope that if you are in the area again and in need of lodging you will allow us the opportunity to make your stay a Great experience. More 

Florence
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 6, 2014

we checked in this past Friday evening. The A/C was set to its lowest setting and we woke up because it was so warm. Saturday morning went to shower and no hot water would come through, even though it was coming through the sink. Told the clerk at 8 am that there was no hot water and she assured me... More 

Was this review helpful? Yes 1
PamJenkins, Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for taking the time to post a review, as well will use this to consistenly approve our guest satisfaction. We value each guest and sincerely apologize that we didnt meet your expectations, we do hope if in the area you will give us an opportunity to make your stay with us a great stay. More 

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Additional Information about Sleep Inn & Suites Ashtabula

Address: 9350 Center Road,, Austinburg, OH 44010
Phone Number:
Location: United States > Ohio > Austinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn & Suites Ashtabula 2*
Number of rooms: 64
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Also Known As:
Sleep Inn Austinburg
Austinburg Sleep Inn
Sleep Inn & Suites Ashtabula Austinburg, Ohio

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