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Holiday Inn Express Ashtabula-Geneva

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1831 Austinburg Rd., Route 45 North, Austinburg, OH 44010
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Holiday Inn Express Ashtabula-Geneva
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73 Reviews from our TripAdvisor Community

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Traveler rating
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    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have stayed at this Holiday Inn 3 times now. It is the best Holiday Inn. Great service. Great location. Very nice staff. Super clean. The beds are amazing. Highly recommend. Check out local areas very conveniently.

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Brockport
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 30, 2015

We booked our stay at this hotel because our youngest daughter was going to participate in a Spire indoor soccer event. This was her first outside NY state tournament and we wanted to make it special for her. She had a blast swimming in the pool. We stayed in the family suite and it provided comfort for all. It was... More 

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Sunbury, Ohio
Top Contributor
92 reviews 92 reviews
11 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed March 17, 2015

This is the first non-Marriott hotel we've stayed at in forever - we were in nearby Geneva for a cheer competition. This appears to be a newer facility and does not fit with the surroundings. It's not a bad area but things around it seem to be rundown. We were greeted by the clerk promptly and checked in with ease.... More 

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2 reviews
3 of 5 stars Reviewed March 16, 2015 via mobile

It looked like i had baby groin hairs on my bedding. Everytime i pulled off a sheet i seen 6 more groin hairs. I have a son whos 3 this wasnt the beat stay. The t.v was great and my room was warm. But they need tp wash their comforters instead of remake a dirty bed.

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IHGCare, Guest Relations Manager at Holiday Inn Express Ashtabula-Geneva, responded to this review

Dear ashley d, Thank you for taking the time to write your review following your recent stay. We just want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. .It was unfortunate to see your stay was not as comfortable as it could have been due to the cleanliness... More 

Belle Vernon, Pennsylvania
Contributor
15 reviews 15 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 30, 2015

Recently stayed here before an event at the Spire facilty. Was very impressed with the service and friendlieness of the staff. I've made many group reservations and usually have to leave messages to get my call returned the next day. Not here, I was immediatley transferred to someone on group sales (Kendra) was was able to provide me with a... More 

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Beckley, West Virginia
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 1, 2014

Was up there for an interview at a church. The church put us up here and it was great! Indoor pool was great, the sauna did not work, which was ok. The breakfast was excellent. Eggs, sausage, gravy biscuits, fruit, cereal. The kids loved the "pancake printer", all you did was push the button and in a minute or two,... More 

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Columbus, Ohio
Top Contributor
187 reviews 187 reviews
13 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed October 12, 2014 via mobile

We stayed here for 2 nights. We were in a family suite which had a separate room with a table/chairs, sofa, recliner, TV, microwave, coffeemaker, & extra sink. The bedroom was in a different room with it's own TV. That was super! The beds were comfortable, there were a ton of pillows, & the extra space/seating was excellent. The towels... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Ashtabula-Geneva, responded to this review

Dear J-K-B10_85, Thank you for your detailed review regarding your recent stay. It's nice to hear that you liked our comfortable beds and soft towels. We strive everyday to create special experiences to our guests and we are truly sorry if we did not manage this for your stay. Please allow me to apologize for the inconvenience you may have... More 

Keeseville, New York, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 18, 2014

Phenomenal, accommodating, informative staff! The morning person even allowed us in to get coffee and Danish a few minutes earlier than 6 as we needed to be on the road. Lovely and well stocked room. It was quiet and comfortable. Big, fluffy towels, comfortable beds. My husband has MS and they made sure to find a room close to the... More 

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Cuyahoga Falls, Ohio
Contributor
20 reviews 20 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 14, 2014

We stayed here on a getaway weekend in wine country. The staff is so friendly and helpful! The breakfast are well done. The property is very clean. There is an odor of smoke in the halls and some of the rooms, but it is evident that they do a lot to help it being too much. The first night we... More 

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Sewell, New Jersey
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 13, 2014

This was a great hotel in Lake Erie wine country. The staff were really friendly. There is a wonderful breakfast and nice indoor pool. We used the hotel as a base to visit Geneva-on-the-Lake and Debonne Vinyards (one exit west). Try Eddie's Restaurant in Geneva for Slovenia sausage. We really liked the atmosphere Debonne's. In addition to the winery, there... More 

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