Arriving with no expectations as a result of receiving a gift certificate for a single night stay with a complimentary dinner at their Leopard restaurant, we were pleasantly surprised at the hotel's curb appeal. Check-in and staff interaction were excellent. The restaurant menu and food were excellent. What tarnished the shine was the lack of sufficient staff, probably due to... more

After a horrendous experience at another hotel in Aurora, I came to this place last minute, in desparate need of a room during a wicked snow storm. The people at the front desk were wonderful, and gave me a good rate for such a nice hotel. The room itself was pretty clean, the furniture in good shape, the floors I... more

My husband and I spent last night at the Bertram Inn. We wanted a short getaway and so drove to Aurora. The Bertram Inn is a very pretty hotel with a huge, inviting lobby. A wedding reception was ending as we got to our room late at night. The room was nice and spacious enough. We ordered a calzone and... more

Paid $99 for a single evening stay. We were attending an onsite wedding. Food for the wedding was very good. Room was clean although a little small. Charge for internet is $2.99 per day. Entire facility seemed clean and well-maintained. Support staff friendly. Exercise room has some nice equipment, certainly better than most of the hotels I have stayed in.... more

My boyfriend and I stayed at this hotel on October 20th, 2007. It was our year anniversary and he wanted to surprise me with a nice weekend. :) We were supposed to stay at a hotel down the road, but when we got there realized it wasnt what we were looking for and decided to stay at The Bertram! The... more

We attended a wedding in Cleveland recently and decided to not stay with the wedding party in Solon, but at the Bertram. We were very pleased with the location and the overall hotel. The pool is beautiful and the Leopard restaurant is so yummy! The rooms themselves are just okay, as others have said, but mine did not smell at... more

My husband and I attended a wedding reception and stayed at this hotel. The good point: Everyone on the staff was very nice and must have been through "The Customer is Always Right" training. The bad points were really, really bad. The rooms smell funky, towels were very worn and had stains, noise from the hallway made it nearly impossible... more

We stayed at the Bertram Inn because we had a wedding reception to attend there. The reception was flawless. Our room was nice but I could not understand why our room had a strange smell. The towels were damp upon our arrival. Tha air conditioning wouldn't turn on. It blew warm air all night. Evn though it was 50 degrees... more

We stayed there last week for 2 nights as we visited Geauga Lake. The hotel was clean and the pool was very nice. But the rooms didn't seem as quiet as other hotels that I have stayed in. You could constantly hear doors opening and closing, people in the halls, etc. The facilities were nice but the noise left an... more