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Bertram Inn and Conference Center

600 North Aurora Road, Aurora, OH 44202
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Bertram Inn and Conference Center
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Ranked #2 of 4 Hotels in Aurora
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72 reviews from our community

Traveler rating
    11
    19
    22
    12
    8
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18
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 25, 2015 via mobile

A bit tired. A bit far from anywhere. The service is fine the food is ok. Long echoey corridors. Feels a bit cold but then it was winter. Not a place to stay over the weekend if you don't have a car and like so much of urban USA no Way to walk anywhere

Was this review helpful? Yes 1
Derrick B, Manager at Bertram Inn and Conference Center, responded to this review

The Bertram Inn is located in beautiful Aurora, Ohio. It is very true that there are not many destinations near the Inn itself, however many find that remote location to be at their advantage. Wild water kingdom, Aurora Premium Outlets and The new Hard Rock Rockcino are all within a radius of under 8 miles. Winter is always difficult in... More 

Hudson, Ohio
Top Contributor
97 reviews 97 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed February 9, 2015

This place has too many rooms and too few guests and too little staff available to keep it up. They were totally unprepared for our group's lunch which was served 80 minutes late! The room we had was dismal in decor and design. A light was out in the bathroom, which could have been a lot cleaner, the TV reception... More 

Was this review helpful? Yes 1
Northeast
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 22, 2014

We stayed here for a family wedding and we were nervous having read prior reviews. But the rooms were spacious and clean with a convenient fridge and an additional sink area outside the bathroom. The pool area was lovely and good for group gathering

Was this review helpful? Yes 1
Virginia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 11, 2014

This hotel is really beautiful and well-maintained. It is definitely a step up compared to a lot of hotels in suburban areas. Definitely better than a chain hotel. Having said that, this hotel could benefit from a few upgrades that would make it the best hotel for miles. First, the thermostats need to be upgraded. They have a dial that... More 

Was this review helpful? Yes 2
Milwaukee, Wisconsin
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 19, 2014

Stayed at the Bertram on the evening of 9/18/14 room 138. Very disappointing. The room was filthy. There was thick dust everywhere as if it had not been cleaned for weeks. The base board trim close to the night stand was completely covered in dust and there were cob-webs everywhere. The facility presents itself as an up market conference center... More 

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2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 14, 2014

I stayed here for a kick off meeting for an organization I am involved in. We had dinner at Paws which was very nice. I enjoyed the meal . My martini wasn't great for the $7.50 it cost. It was a pretty loud and busy place and our server seemed overwhelmed. As soon as we were seated she insisted that... More 

Was this review helpful? Yes 2
Painesville, Ohio
Contributor
20 reviews 20 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed September 3, 2014

This property is in desperate need of updates. My room was filthy dirty, with a huge glob of dried up something on the window, rocks on the carpet, windex streaked down the tissue in the bathroom and random wet spots on the tile. Had I have driven my own car I would have left that's how grossed out I was.... More 

Was this review helpful? Yes 1
Farmington, New Mexico
Contributor
14 reviews 14 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 2, 2014

I have stayed here before on business trips. They are about 30 miles away from Hopkins airport and have arranged for combined riders to share cost of the trip as they charge for shuttle trips to and from the airport. I have always found the drivers friendly and helpful. Sometimes the staff at the front desk gets overwhelmed causing a... More 

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Stow, Ohio
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed August 19, 2014

Overall the hotel seemed clean but definitely outdated. The room that I had did not have a normal thermostat for a/c and the blower was less than 5' from the headboard. Staff seemed friendly but bar & restaurant closes at 10:30pm during the week.

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Auburndale, Florida
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 19, 2014

Each year my husband & I stay here for a wholesale show. Even though we had the exact room as before, we found it to be cleaner than before. The staff was very friendly and helpful. The service was a little slow in the restaurant but in their defense, they were VERY busy. Enjoyed afternoon drinks on our second day... More 

Was this review helpful? Yes 1
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