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Bertram Inn and Conference Center

600 North Aurora Road, Aurora, OH 44202-0870
Bertram Inn and Conference Center
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70 reviews from our community

Traveler rating
    11
    19
    21
    11
    8
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11
16
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18
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Northeast
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for a family wedding and we were nervous having read prior reviews. But the rooms were spacious and clean with a convenient fridge and an additional sink area outside the bathroom. The pool area was lovely and good for group gathering

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Virginia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 11, 2014

This hotel is really beautiful and well-maintained. It is definitely a step up compared to a lot of hotels in suburban areas. Definitely better than a chain hotel. Having said that, this hotel could benefit from a few upgrades that would make it the best hotel for miles. First, the thermostats need to be upgraded. They have a dial that... More 

Was this review helpful? Yes 1
Milwaukee, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 19, 2014

Stayed at the Bertram on the evening of 9/18/14 room 138. Very disappointing. The room was filthy. There was thick dust everywhere as if it had not been cleaned for weeks. The base board trim close to the night stand was completely covered in dust and there were cob-webs everywhere. The facility presents itself as an up market conference center... More 

Was this review helpful? Yes 1
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 14, 2014

I stayed here for a kick off meeting for an organization I am involved in. We had dinner at Paws which was very nice. I enjoyed the meal . My martini wasn't great for the $7.50 it cost. It was a pretty loud and busy place and our server seemed overwhelmed. As soon as we were seated she insisted that... More 

Was this review helpful? Yes 1
Painesville, Ohio
Contributor
20 reviews 20 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed September 3, 2014

This property is in desperate need of updates. My room was filthy dirty, with a huge glob of dried up something on the window, rocks on the carpet, windex streaked down the tissue in the bathroom and random wet spots on the tile. Had I have driven my own car I would have left that's how grossed out I was.... More 

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Farmington, New Mexico
Contributor
14 reviews 14 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 2, 2014

I have stayed here before on business trips. They are about 30 miles away from Hopkins airport and have arranged for combined riders to share cost of the trip as they charge for shuttle trips to and from the airport. I have always found the drivers friendly and helpful. Sometimes the staff at the front desk gets overwhelmed causing a... More 

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Stow, Ohio
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed August 19, 2014

Overall the hotel seemed clean but definitely outdated. The room that I had did not have a normal thermostat for a/c and the blower was less than 5' from the headboard. Staff seemed friendly but bar & restaurant closes at 10:30pm during the week.

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Clermont, Florida
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 19, 2014

Each year my husband & I stay here for a wholesale show. Even though we had the exact room as before, we found it to be cleaner than before. The staff was very friendly and helpful. The service was a little slow in the restaurant but in their defense, they were VERY busy. Enjoyed afternoon drinks on our second day... More 

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Fairview park
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed August 14, 2014

Had such high hopes for staying at the Bertram. Was clean and comfortable enough but definitely dated. Bathroom had very little counter space and an awkward arrangement of the toilet, door and shower. Staff was inconsistent with some being extremely helpful and friendly while others were rude and seem constantly inconvenienced. Didn't live up to expectations.

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Rochester, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 15, 2014

My husband and I stayed for one night. We were in town for a family wedding, the reception for which was at the Bertram. The reception and dinner were excellent. Our room was spacious, comfortable, and very clean. The room overlooked the pool. There were a number of people in the pool when we went to bed, and we had... More 

Was this review helpful? Yes 2
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Additional Information about Bertram Inn and Conference Center

Address: 600 North Aurora Road, Aurora, OH 44202-0870
Location: United States > Ohio > Aurora
Number of rooms: 162
Also Known As:
Bertram Hotel Aurora
Bertram Inn And Conference Center Aurora, Ohio

7 photos of this hotel

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