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All 4 Ashtabula hotels

Holiday Inn Express Ashtabula-Geneva

2.5 of 5 Motel   |   1831 Austinburg Rd., Route 45 North, Ashtabula, OH 44010
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Ranked #2 of 4 Hotels in Ashtabula
A recent review
5 of 5 stars Reviewed September 5, 2013
Bernie P Greenup, Kentucky
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66 reviews from our community

Traveler rating
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    9
    2
    2
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18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Ashtabula-Geneva
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Greenup, Kentucky
Top Contributor
55 reviews 55 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 5, 2013

We got this room (on the third floor) with rewards program points, which made the value wonderful - free! The staff were courteous, well-dressed and helpful. The room was clean and comfortable. We got a good night's sleep and awoke refreshed. We also enjoyed the hot and cold selections on the breakfast bar, which saved us both time and money.... More

Was this review helpful? Yes 2
Peterborough, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 23, 2013

The hotel itself was very clean and staff were friendly BUT I had requested a room with queen beds and were told at check-out that all rooms have double beds. The handicapped tub retained water when showering making it unsafe for my handicapped husband to use it. We did get a room credit when I brought these issues to the... More

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Senior Contributor
31 reviews 31 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 19, 2013

This Holiday Inn Express is not one of the newer or nicer ones we have stayed in. We travel a lot, and prefer Holiday Inn Express, but this one was very different from what we are used to. It seemed old. It smelled like old cigarette smoke covered up with some kind of fragrance, even in our "non-smoking" room. The... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Ashtabula-Geneva, responded to this review

Dear Turkerophead, Thank you very much for sharing your experience with us. I highly appreciate your compliments on our staff and beds. I sincerely apologize for the inconvenience caused by the smell in the room and sorry for the dissatisfaction you had with the room decor. Your feedback is not only essential but is also a helpful tool to measure... More

Pittsburgh, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 19, 2013

We stayed here this past weekend to attend the D-day Reenactment in Conneaut, Ohio. By the way the reenactment was great! Anyway, the hotel was very nice. I can't say anything negative about it. The entire hotel was very clean. The rooms, lobby, pool, breakfast area and even the parking lot were kept exceptionally clean. Also, all of the staff... More

Was this review helpful? Yes 1
Columbus, Ohio
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 14, 2013

We were in the area to visit Geneva on the Lake and the Wineries. The HIE location is perfect. It is right in the middle of everything. A short drive in either direction will take you to all of the hot spots. The hotel staff is friendly, our room was clean and their coffee is excellent and plentiful in the... More

Was this review helpful? Yes 2
Oregon, Illinois
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 5, 2013 via mobile

We were driving through around midnight and needed a place to stay. Called the holiday inn generic number and told $169 for a king suite, nothing else available. Then we called the hotel itself and the receptionist was very nice an said she'd give us the same room for $119 so we took it. Recently remodeled, clean rooms, friendly service,... More

Was this review helpful? Yes 2
Oneida, New York
Contributor
15 reviews 15 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 1, 2013

This hotel is renovated as you can tell by the very nice large lobby, and updated rooms. The staff at the front desk were very nice and helpful. The room we had (318) was a two queen executive suite, this suite is very large the living area has a wetbar with a microwave, mini-fridge, and some kitchen items. There is... More

Was this review helpful? Yes 1
Plaster Rock
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 24, 2013

We were traveling because of a family illness and felt that this hotel was really on the pricey side. It was nice and comfortable, clean but compared to other hotels we stayed at bit pricey. They think they have you because they are on the interstate. They offered no discounts for veterans, etc.

Was this review helpful? Yes 2
Goshen
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 22, 2013

We stayed for one night while en route to our vacation. The facilities are nice and clean but I have had better values elsewhere. The breakfast bar lacks healthy choices. We had to request oatmeal and we were give one packet at time. Fruit choices consisted of two bananas (one green and one greener ) and we were told those... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Ashtabula-Geneva, responded to this review

Dear schusslich, Thank you for taking time out of your busy day to leave us a candid review. We appreciate your nice comment regarding cleanliness and our facilities. However, I would like to offer a sincere apology regarding the food selection. We will look into this point. I assure you the feedback of our hotel will be reviewed and most... More

Lambertville, Michigan, United States
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 19, 2013

Great hotel experience! We were in Geneva for a swim meet at Spire institute. The hotel is just off I 90. Took about 10 mins. to get to pool. Hotel was clean and staff was super friendly and quick to assist you. We had a jacuzzi suite. It had a king bedroom and a pull out couch in living room... More

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Additional Information about Holiday Inn Express Ashtabula-Geneva

Address: 1831 Austinburg Rd., Route 45 North, Ashtabula, OH 44010
Phone Number:
Location: United States > Ohio > Ashtabula
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Ashtabula-Geneva 2.5*
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Also Known As:
Holiday Inn Express Ashtabula-Geneva Hotel Ashtabula
Holiday Inn Ashtabula
Ashtabula Holiday Inn
Holiday Inn Express Ashtabula-Geneva Ohio

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