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All 4 Ashtabula hotels

Holiday Inn Express Ashtabula-Geneva

2.5 of 5 Motel   |   1831 Austinburg Rd., Route 45 North, Ashtabula, OH 44010
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82%
Ranked #2 of 4 hotels in Ashtabula
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
djk645 Hermitage, Pennsylvania
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59 people have reviewed this hotel

Traveler rating
    25
    22
    7
    2
    3
See reviews for
16
16
7
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed 3 days ago NEW

My husband stayed at this hotel April 8th 2014. They charged us 114 for the room then two days later they charged us 200. When I called the manager Tammy claimed that they smelled smoke and had found cigarette butts and ashes in the bed. WHEN I asked if she saw them she said no. I called my husband to... More

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Hermitage, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My stay at this hotel was very enjoyable. The television in our room was not working properly, so staff attempted to fix it. We called back to tell him it still was not working and were moved to another room. Our second room was larger than the first and was also very clean. The staff here were friendly and helpful.... More

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Oswego, New York, United States
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 13, 2013

Reserved a room late in the day. The hotel is grand with a large tiled entrance. The staff was very help full and friendly. Our room was clean, and well maintained. The towels were folded to look like shirts. The breakfast room was well maintained. Not as inexpensive as some but, the beds and bedding made it worth it. Would... More

Was this review helpful? Yes 1
Greenup, Kentucky
Top Contributor
55 reviews 55 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 5, 2013

We got this room (on the third floor) with rewards program points, which made the value wonderful - free! The staff were courteous, well-dressed and helpful. The room was clean and comfortable. We got a good night's sleep and awoke refreshed. We also enjoyed the hot and cold selections on the breakfast bar, which saved us both time and money.... More

Was this review helpful? Yes 1
Peterborough, Canada
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 23, 2013

The hotel itself was very clean and staff were friendly BUT I had requested a room with queen beds and were told at check-out that all rooms have double beds. The handicapped tub retained water when showering making it unsafe for my handicapped husband to use it. We did get a room credit when I brought these issues to the... More

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Senior Contributor
25 reviews 25 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 19, 2013

This Holiday Inn Express is not one of the newer or nicer ones we have stayed in. We travel a lot, and prefer Holiday Inn Express, but this one was very different from what we are used to. It seemed old. It smelled like old cigarette smoke covered up with some kind of fragrance, even in our "non-smoking" room. The... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Ashtabula-Geneva, responded to this review

Dear Turkerophead, Thank you very much for sharing your experience with us. I highly appreciate your compliments on our staff and beds. I sincerely apologize for the inconvenience caused by the smell in the room and sorry for the dissatisfaction you had with the room decor. Your feedback is not only essential but is also a helpful tool to measure... More

Pittsburgh, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 19, 2013

We stayed here this past weekend to attend the D-day Reenactment in Conneaut, Ohio. By the way the reenactment was great! Anyway, the hotel was very nice. I can't say anything negative about it. The entire hotel was very clean. The rooms, lobby, pool, breakfast area and even the parking lot were kept exceptionally clean. Also, all of the staff... More

Was this review helpful? Yes 1
Columbus, Ohio
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 14, 2013

We were in the area to visit Geneva on the Lake and the Wineries. The HIE location is perfect. It is right in the middle of everything. A short drive in either direction will take you to all of the hot spots. The hotel staff is friendly, our room was clean and their coffee is excellent and plentiful in the... More

Was this review helpful? Yes 1
Oregon, Illinois
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 5, 2013 via mobile

We were driving through around midnight and needed a place to stay. Called the holiday inn generic number and told $169 for a king suite, nothing else available. Then we called the hotel itself and the receptionist was very nice an said she'd give us the same room for $119 so we took it. Recently remodeled, clean rooms, friendly service,... More

Was this review helpful? Yes 2
Oneida, New York
Contributor
14 reviews 14 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 1, 2013

This hotel is renovated as you can tell by the very nice large lobby, and updated rooms. The staff at the front desk were very nice and helpful. The room we had (318) was a two queen executive suite, this suite is very large the living area has a wetbar with a microwave, mini-fridge, and some kitchen items. There is... More

Was this review helpful? Yes 1

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Additional Information about Holiday Inn Express Ashtabula-Geneva

Also Known As:
Holiday Inn Express Ashtabula-Geneva Hotel
Holiday Inn Express Ashtabula-Geneva Hotel Ashtabula
Holiday Inn Ashtabula
Ashtabula Holiday Inn
Holiday Inn Express Ashtabula-Geneva Ohio
Address: 1831 Austinburg Rd., Route 45 North, Ashtabula, OH 44010
Phone Number:
Location: United States > Ohio > Ashtabula
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Ashtabula
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Ashtabula-Geneva 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Ashtabula offers the finest accommodations in the Ashtabula area. Easily accessible, the Holiday Inn Express is located just off I-90, at exit 223. The Holiday Inn Express is between Erie and Cleveland, with Erie being 45 minutes east, and Cleveland being 50 minutes west. Cleveland Hopkins Airport is also only 45 miles away. The Holiday Inn Express is located 45 miles from the Presque Isle Downs, near Erie, which offers horse racing and slot machine gambling. We are also conveniently located 10 minutes from Thompson Speedway. Located only 5 miles east of Great Sports Complex. Amenities include an indoor heated pool, exercise room, business center, & deluxe complimentary Express Start breakfast. All rooms include free wireless high-speed Internet access, iron, ironing board, microwave, refrigerator, coffee maker, hair dryer, 25" TVs with full cable, two - two line phones with data ports, in room movies & Nintendo for a nominal fee. Several types of suites are available as well, including: business leisure, two room family suite, and super luxurious two room theme suites with whirlpool tubs. A meeting room is available for special events. The friendly and dedicated staff is Smart Service Plus trained, and will ensure your stay at the Holiday Inn Express hotel is a comfortable, enjoyable and memorable one. ... more   less 
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