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All 5 Ashland hotels

Holiday Inn Express Ashland

2.5 of 5 Hotel   |   1392 Enterprise Parkway, Ashland, OH 44805
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Holiday Inn Express Ashland

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Ranked #1 of 5 hotels in Ashland
A recent review
3 of 5 stars reviewed 1 week ago
Mary P Oak Lawn
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63 people have reviewed this hotel

Traveler rating
    19
    16
    19
    7
    2
See reviews for
26
4
5
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Oak Lawn
1 review
3 of 5 stars Reviewed 1 week ago

I have stayed at this hotel over a four year period at least twenty times at an $89 rate. Because I booked thru you I was chargedv $220 dollars for 1 nite. What a RIPOFF! I would NEVER recommend using your service!

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Wellsboro, Pennsylvania
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 4 weeks ago

WE stayed at this hotel and will never stay again.. First of all there system was to have been down so all we got has a receipt was a old fashioned credit card slip with nothing but a money amt on it. We told them we need a full hotel receipt for my work records. They sent an email to... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Ashland, responded to this review

Dear Bea P, We would love to regain your faith in our hotel and would welcome the opportunity to discuss your concerns. We have sent you a private message to obtain additional detail regarding your stay. Sincerely, Karen G. Case Manager IHGCare More

Ashland
1 review
3 of 5 stars Reviewed March 10, 2014

The front desk staff was pleasant and helpful. Our room was on the 3rd floor and I requested a first floor room, and it was no problem. The room was nicely decorated, and comfortable. I found a pair of dirty under ware when I opened the drawer to put clothes away...nasty...

Review collected in partnership with Easytobook.com

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IHGCare, Guest Relations Manager at Holiday Inn Express Ashland, responded to this review

Dear Colleen B, Thank you for your review. We are glad you liked your overall stay with us and appreciated our friendly staff service. It is always hugely motivating when one takes the time and trouble to acknowledge the staff concerned. I am sorry your stay was negatively impacted due to item found in your room. I have taken note... More

Lafayette, IN
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 16, 2014

Have stayed here before, as it is on the way for some trips we have made. Easy to find, rooms comfortable, front desk staff pleasant. However, think we got a "newbie", as she had many more questions concerning our reservation than previous employees we have dealt with.

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Youngstown, Ohio
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 31, 2013

The hotel location is excellent, easy to find and easy to park. The rooms are wonderful, the halls and common areas clean and well-kept. Was pleasantly surprised to have a mini fridge and microwave in the room, good WiFi, and plenty of place to work (which, sadly, is what I'm doing on New Year's Eve!). But best of all was... More

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asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

Thank you very much for the great review. It is very nice to hear that Rachel was able to accomodate you! Please visit us again soon. Jennifer Starcher Front Office Manager-HI Express-Ashland More

Key West, Florida
1 review
5 of 5 stars Reviewed December 18, 2013 via mobile

Super nice front desk staff (Cassandra ). Big comfy updated rooms. Clean & new tubs. Bathroom super clean. Linens clean. King sized bed comfy. Tv has good channel selection. Wifi works perfectly with password from front desk. Free breakfast in the morning -- should be good.

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asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

Thank you very much for your kind words! Its always great to hear that Cass was welcomed you nicely. Our houskeeping strives to do their best and appreciate your feedback. Please visit again soon! Jennifer Starcher-Front Office Manager-HI Express-Ashland More

Oklahoma
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed October 14, 2013

We returned for a Homecoming event. Our daughters shared a room and we shared the other one. Very comfortable. My husband loved the beds. Good service and friendly people on the staff. This is the third time we have stayed here over the years and would stay again. Centrally located.

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Toledo, Ohio
Contributor
11 reviews 11 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 14, 2013

We came here after deciding not to stay at the Ashland Inn and Suites across the road because it was too disgusting. We paid an additional $20 over what we would have paid at the first hotel, but it was well worth the money! I was able to make a last minute reservation and was greeted by a professional and... More

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Senior Contributor
30 reviews 30 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 10, 2013

My 10 year old grandson and I stopped here on a road trip for one night only. Check-in was so fast and friendly, Jen Caldwell and Bizzy went out of their ways to be accommodating to us! Our room was super clean, beds very comfortable. My grandson enjoyed beating me at a game of billiard a in the game room... More

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Lakeland, Florida, United States
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 21, 2013 via mobile

Best hotel in area, close to restraunts and highway. Internet is slow, takes to long to get on. Work out room equipment is all junk, not working right. Had a room with separate shower stall. No where to hang a towel when taking a shower. Staff is friendly and courteous. Rooms clean. No place outside to go run or walk... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Ashland, responded to this review

Dear Ellsworth T, Thank you for your feedback. It is good to know you like our location and friendly staff. We are disappointed to read that you received poor hotel facilities and slow internet service during your stay and we apologize for any inconvenience encountered. The feedback we receive from our valued guests, like you, enables us to target problem... More

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Additional Information about Holiday Inn Express Ashland

Also Known As:
Holiday Inn Express Ashland Hotel Ashland
Holiday Inn Express Ashland Hotel
Holiday Inn Ashland
Ashland Holiday Inn
Holiday Inn Express Ashland Ohio
Address: 1392 Enterprise Parkway, Ashland, OH 44805
Phone Number:
Location: United States > Ohio > Ashland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Ashland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Ashland 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Ashland, OH is conveniently located 1/4 mile W. of I-71 on US Route 250 (exit 186). The Holiday Inn Express Hotel & Suites Ashland, OH has 4 floors & 89 guest rooms (23 suites, most featuring hot tubs) all equipped with free high speed internet access. Only minutes from Ashland University and the downtown area. Walking distance to McDonald's and Wendy's restaurants; four full-service restaurants within 1 mile. Indoor Pool/Exercise Facility/Game Room open 5:30am to 11:00pm. Express Start Breakfast Bar available 6:30am to 9:30am. On-site guest laundry facility. 3500 sq. feet of meeting & banquet space with planning assistance. Visit Ashland, OH and stay smart at the Holiday Inn Express Hotel. ... more   less 
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