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Holiday Inn Express Ashland

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1392 Enterprise Parkway, Ashland, OH 44805
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Holiday Inn Express Ashland
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Holiday Inn Express Ashland
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87 Reviews from our TripAdvisor Community

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Traveler rating
    34
    22
    21
    7
    3
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31
10
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28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We came in town for a wedding and stayed here. We weren't there long, but loved that there was a fridge for our pre-wedding drinks! The bed was soo comfortable. I woke up to Dark, cold room in a comfy bed. I could have stayed all day, lol. Unfortunately, I stayed in that comfortable bed too long and missed breakfast.... More 

Was this review helpful? Yes
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

Thank you for the kind words and the great review! I hope you can make it to the area again in the future and take advantage of the warm pool and delicious breakfast! Jennifer Starcher- Front Office Manager More 

Levis, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Arrived late but everything was ok fine breakfast service close to highway fast exit close to other restaurants Very new and clean rooms, good Price. Friendly staff . Near gas station and stores. Always nice town close to Boliantz meats.

Was this review helpful? Yes 1
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

Thank you for reviewing our property. I am glad that you had a great stay while a guest here in Ashland. We hope you will visit again. Jennifer Starcher- Front Office Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I cannot say enough good words about this hotel staff. The two Jennifers that I worked with could not have been more efficient or pleasant. I was trying to co-ordinate a family reunion and changed my accommodations several times. Add that to the fact that I could not telephone and had to communicate by email. Then add the fact that... More 

Was this review helpful? Yes
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

I am so happy to hear that your stay was a great one. I remember you well and I know that we just wanted to make sure you were comfortable and getting exactly what you needed to have a great stay. Thank you much for taking the time to let us know. I will pass this on to everyone else... More 

Level Contributor
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff was very friendly and helpful. Check-in was very efficient. The rooms were clean and tidy. We were able to use the conference room for our family meetings, which was very convenient. The pool was a good size and warm. I would stay there again.

Was this review helpful? Yes
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

I am very pleased to hear that you enjoyed your stay here with the wedding group! We do our best to make sure that everyone can be close together and enjoy great occasions like weddings! We look forward to your next stay here in Ashland. Jennifer Starcher- Front Office Manager More 

Quakertown, Pennsylvania
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 11, 2015

Clean, neat, efficient easy to access. we stay here often (7 x in past two years) and have always had a good experience. Make sure you call well ahead as its very often full on weekends. We tried to get in this (6/14) weekend and they were completely full.

Was this review helpful? Yes
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

I am so glad that you are a happy returning guest of ours! We appreciate to the loyalty and the great review. We do stay pretty busy, especially in the summer months, so reservations in advance are always recommended. We look forward to your next visit here at the Holiday Inn Express in Ashland Ohio. Jennifer Starcher- Front Office Manager More 

Columbus, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 4, 2015

We had a wedding nearby and wanted a great hotel for us and our guests that were traveling to stay. They were very helpful when needing to book rooms for everyone for two nights. The staff was incredibly friendly and made sure we had an incredible stay. The rooms were clean and very comfortable; can't express this enough! We really... More 

Was this review helpful? Yes
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

Wow! Thank you so much for choosing our hotel for your guests during such a wonderful event in your life! I am glad we were able to impress them and make them feel comfortable. Congratulations and we hope you will visit again in the future! Jennifer Starcher- Front Office Manager More 

Chester, SC
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 2, 2015

It was late and we stopped at the Holiday Inn Express even though we were told a few minutes earlier, from a central telephone number, that there were no vacancies. In our desperation we got there just as someone cancelled. Johnny at the counter made us immediately welcomed (funny how courteous and professional staff can set the tone for your... More 

Was this review helpful? Yes
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

I love this review! Thank you so much for taking the time to let us know about your experience. I am so elated to hear that Johnny was able to get you into a room for a good night's sleep. He has been with us for years and always does his best to make sure each guest is welcomed. I... More 

La Crosse, Wisconsin, United States
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

Going from Indiana to New York and Ashland was as far as our daughter could drive. She didn't arrive until 1am, but checked right in and grabbed a few hours sleep. Rooms and hotel were nice, clean and quiet. The breakfast was good and met some staff who were friendly.

Was this review helpful? Yes
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

I am happy she had a safe trip and found comfort in staying with us during her travels. Thank you for taking the time to let us know about the stay! Hope you will visit again! Jennifer Starcher- Front Office Manager More 

Colorado Springs, Colorado
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 23, 2015

We stayed here overnight on our recent visit to Ohio. The front desk people were nice and friendly and the rooms were clean and comfortable. Breakfast had the regular choices for a Holiday Inn - something to please everyone! We had no issues during our stay and I would recommend this hotel.

Was this review helpful? Yes
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

Thank you very much for taking the time to let us know about your stay here at the Holiday Inn Express in Ashland Ohio. It is great to hear that your stay was a great one, from check in at the desk, to your night in your room, and then even for breakfast. I'm a glad that everything was perfect.... More 

Houma, Louisiana
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 19, 2015 via mobile

Avoid this place!! Dirty rooms! Dirty tubs! We went through 3 rooms and finally gave up. I took pictures and brought to the manager on and she gave me 5000 points and 30.00 off. At this point I was just wanting to get as far away as I could!! A few days later I got a surgery and the credited... More 

Was this review helpful? Yes
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

I am very sorry to hear that you were unhappy with your stay. I do know that there were some issues that happened while you were our guest and we tried everything to make it right. I hope that the resolution that we have come to is enough for an apology for the issues. If you would like to discuss... More 

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