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All 5 Ashland hotels

Holiday Inn Express Ashland

2.5 of 5 Hotel   |   1392 Enterprise Parkway, Ashland, OH 44805
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59%
Ranked #1 of 5 hotels in Ashland
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Kimberly B Ballwin, Missouri
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71 people have reviewed this hotel

Traveler rating
    22
    20
    20
    7
    2
See reviews for
26
5
5
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Ballwin, Missouri
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Hotel choices in Ashland are pretty slim but this is a nice and clean hotel. The room was very quiet and comfortable. My bathroom appeared to be newly renovated. The breakfast selection was great. The staff was helpful and friendly.

Was this review helpful? Yes
MAYFIELD HEIGHTS
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 9, 2014

I have stayed at this hotel several times in the past and have never had a bad experience. The only reason I don't give it 5 stars is the interior and rooms are in fair condition with several small things needing attention. But the entire staff is very friendly and accommodating. The breakfast is fairly good with lots of choices.

Was this review helpful? Yes
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

Thank you for taking the time to review our property. Very glad to hear that you enjoy your stay here. I would like to know more about the small issues you are talking about so I can bring them up in a meeting with the department managers. If you would like to email me or call, that would be great.... More

Wilmington, NC
Senior Contributor
41 reviews 41 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 17, 2014

When visiting Ashland the hotel choices are pretty slim. Stayed here for lack of choices. The rooms are clean but smell musty especially the bathroom. The staff is friendly and helped me when with a problem with my reservation. Not sure how old this property is but it could use some updating.

Was this review helpful? Yes
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

Thank you for taking the time to review our property. I am glad that you found the room to be clean and the staff to be helpful. Sorry to hear that there was a musty smell. We have recently done some major updates. I will make sure we look into the smell you mentioned. We truly appreciate your review and... More

Bluefield, Virginia
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 7, 2014

Best choice for hotel in rural area. I was visiting for a writing conference and didn't want the campus accommodations. I went in a day earlier to get some work done and I found the room and hotel pleasant and quiet. Also clean and very comfortable. I will stay again when I return for the conference next year.

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Ashland, Ohio
Contributor
15 reviews 15 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 4, 2014

This is great HIE in Ashland ohio, I have stayed a number of times for work and the place is clean, quite and friendly. Exactly what I need. The breakfast is always fresh you don't get the feeling that they take food and leave it out for hours on end, and the location is convenient to the I 71

Was this review helpful? Yes
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

Wow. Thank you so much for the great review! We truly appreciate it. We will make sure to keep up the great work. Jennifer Starcher- Front Office Manager More

Sylvania, Ohio
Contributor
14 reviews 14 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

Friendly and competent staff (Cassandra); made great local recommendations and assisted with room selection on busy weekend. Close to expressway and restaurants. Would stay at this hotel again when in the area. fch

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asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

A big thank you for the kind words you have shared. Cass is great and I am so happy to hear that she was able to assist you in restaurant selection. We cannot wait until your next visit with us! Jennifer Starcher- Front Office Manager More

Livingston, Tennessee
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 21, 2014

We arrived late at night on our first night in Ashland, and the staff had us checked in quickly, The beds were heavenly, and the hotel was clean and up-to-date. The complimentary breakfast was good and had bacon, sausage, biscuits, and gravy. We will stay here again when in Ashland.

Was this review helpful? Yes
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

This is so great to hear. Thank you for taking time to let us know that your stay was great. We hope you will come back to visit us on your next journey. Jennifer Starcher- Front Office Manager More

Hopton
Top Contributor
67 reviews 67 reviews
34 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed May 1, 2014

We stopped at this hotel while driving from New York to Tennessee. The room was very clean and comfortable. The front desk was very friendly and helpful with directions to a restaurant for dinner.The included breakfast was very nice with good hot choices. I would stay here again although it was pretty pricey with a one night stay at $153.

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Oak Lawn
1 review
3 of 5 stars Reviewed April 15, 2014

I have stayed at this hotel over a four year period at least twenty times at an $89 rate. Because I booked thru you I was chargedv $220 dollars for 1 nite. What a RIPOFF! I would NEVER recommend using your service!

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Ashland, responded to this review

Dear Mary P, Thank you for taking the time to post a review of our property. Please allow me to apologize for the inconvenience and negative impression you may have had with the rates. I assure you that every comment, no matter how small, is taken very seriously. We hope to get a chance of hosting you again and show... More

Wellsboro, Pennsylvania
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 27, 2014

WE stayed at this hotel and will never stay again.. First of all there system was to have been down so all we got has a receipt was a old fashioned credit card slip with nothing but a money amt on it. We told them we need a full hotel receipt for my work records. They sent an email to... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Ashland, responded to this review

Dear Bea P, We would love to regain your faith in our hotel and would welcome the opportunity to discuss your concerns. We have sent you a private message to obtain additional detail regarding your stay. Sincerely, Karen G. Case Manager IHGCare More

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Additional Information about Holiday Inn Express Ashland

Address: 1392 Enterprise Parkway, Ashland, OH 44805
Phone Number:
Location: United States > Ohio > Ashland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Ashland 2.5*
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Also Known As:
Holiday Inn Express Ashland Hotel Ashland
Holiday Inn Ashland
Ashland Holiday Inn
Holiday Inn Express Ashland Ohio

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Ashland, OH is conveniently located 1/4 mile W. of I-71 on US Route 250 (exit 186). The Holiday Inn Express Hotel & Suites Ashland, OH has 4 floors & 89 guest rooms (23 suites, most featuring hot tubs) all equipped with free high speed internet access. Only minutes from Ashland University and the downtown area. Walking distance to McDonald's and Wendy's restaurants; four full-service restaurants within 1 mile. Indoor Pool/Exercise Facility/Game Room open 5:30am to 11:00pm. Express Start Breakfast Bar available 6:30am to 9:30am. On-site guest laundry facility. 3500 sq. feet of meeting & banquet space with planning assistance. Visit Ashland, OH and stay smart at the Holiday Inn Express Hotel. ... more   less 
Number of rooms
89

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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