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Holiday Inn Express Ashland

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1392 Enterprise Parkway, Ashland, OH 44805
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Holiday Inn Express Ashland
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84 Reviews from our TripAdvisor Community

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Traveler rating
    31
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    21
    7
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30
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 5 days ago NEW

The staff was very friendly and helpful. Check-in was very efficient. The rooms were clean and tidy. We were able to use the conference room for our family meetings, which was very convenient. The pool was a good size and warm. I would stay there again.

Was this review helpful? Yes
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

I am very pleased to hear that you enjoyed your stay here with the wedding group! We do our best to make sure that everyone can be close together and enjoy great occasions like weddings! We look forward to your next stay here in Ashland. Jennifer Starcher- Front Office Manager More 

Quakertown, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Clean, neat, efficient easy to access. we stay here often (7 x in past two years) and have always had a good experience. Make sure you call well ahead as its very often full on weekends. We tried to get in this (6/14) weekend and they were completely full.

Was this review helpful? Yes
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

I am so glad that you are a happy returning guest of ours! We appreciate to the loyalty and the great review. We do stay pretty busy, especially in the summer months, so reservations in advance are always recommended. We look forward to your next visit here at the Holiday Inn Express in Ashland Ohio. Jennifer Starcher- Front Office Manager More 

Columbus, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We had a wedding nearby and wanted a great hotel for us and our guests that were traveling to stay. They were very helpful when needing to book rooms for everyone for two nights. The staff was incredibly friendly and made sure we had an incredible stay. The rooms were clean and very comfortable; can't express this enough! We really... More 

Was this review helpful? Yes
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

Wow! Thank you so much for choosing our hotel for your guests during such a wonderful event in your life! I am glad we were able to impress them and make them feel comfortable. Congratulations and we hope you will visit again in the future! Jennifer Starcher- Front Office Manager More 

Chester, SC
Contributor
20 reviews 20 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It was late and we stopped at the Holiday Inn Express even though we were told a few minutes earlier, from a central telephone number, that there were no vacancies. In our desperation we got there just as someone cancelled. Johnny at the counter made us immediately welcomed (funny how courteous and professional staff can set the tone for your... More 

Was this review helpful? Yes
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

I love this review! Thank you so much for taking the time to let us know about your experience. I am so elated to hear that Johnny was able to get you into a room for a good night's sleep. He has been with us for years and always does his best to make sure each guest is welcomed. I... More 

La Crosse, Wisconsin, United States
Contributor
12 reviews 12 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

Going from Indiana to New York and Ashland was as far as our daughter could drive. She didn't arrive until 1am, but checked right in and grabbed a few hours sleep. Rooms and hotel were nice, clean and quiet. The breakfast was good and met some staff who were friendly.

Was this review helpful? Yes
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

I am happy she had a safe trip and found comfort in staying with us during her travels. Thank you for taking the time to let us know about the stay! Hope you will visit again! Jennifer Starcher- Front Office Manager More 

Colorado Springs, Colorado
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 23, 2015

We stayed here overnight on our recent visit to Ohio. The front desk people were nice and friendly and the rooms were clean and comfortable. Breakfast had the regular choices for a Holiday Inn - something to please everyone! We had no issues during our stay and I would recommend this hotel.

Was this review helpful? Yes
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

Thank you very much for taking the time to let us know about your stay here at the Holiday Inn Express in Ashland Ohio. It is great to hear that your stay was a great one, from check in at the desk, to your night in your room, and then even for breakfast. I'm a glad that everything was perfect.... More 

Houma, Louisiana
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 19, 2015 via mobile

Avoid this place!! Dirty rooms! Dirty tubs! We went through 3 rooms and finally gave up. I took pictures and brought to the manager on and she gave me 5000 points and 30.00 off. At this point I was just wanting to get as far away as I could!! A few days later I got a surgery and the credited... More 

Was this review helpful? Yes
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

I am very sorry to hear that you were unhappy with your stay. I do know that there were some issues that happened while you were our guest and we tried everything to make it right. I hope that the resolution that we have come to is enough for an apology for the issues. If you would like to discuss... More 

Pinebush, NY
Contributor
18 reviews 18 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 19, 2015

Wouldn't bother staying again. The staff was confused by my pre-payment and didn't know how to ring it up on the register. I listened to the entire conversation that the man in the room next door was having on his phone when I got to my room, until I drowned him out with my TV. Could hear the traffic. Found... More 

Was this review helpful? Yes
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

Thank you for taking the time to review our property. I am sorry that there was some noise while you were our guest and that there was some confusion about your prepayment at check in. I will make sure the desk is re-trained on the proper procedures for any future guests. I hope that we can try and impress you... More 

Orrville, Ohio
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 26, 2015

We live in the area and got a room at the Holiday Inn Express just to get away for a night and let the kids go swimming. Everything was perfect. The hotel was clean and well-maintained. The staff was friendly and helpful. Our room was clean, comfortable and quiet. The breakfast was awesome and also well-maintained and staffed. I would... More 

Was this review helpful? Yes
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

Thank you so much for reviewing our property. We truly appreciate the recommendation. Staycations are the best and we are glad we were able to help make yours a great one! Please visit us again sometime. Jennifer Starcher- Front Office Manager More 

Lebanon, CT
Top Contributor
90 reviews 90 reviews
26 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed October 30, 2014

This hotel is conveniently just off the highway but far enough away to avoid the noise. There are a few restaurants within walking distance. The desk clerk was very friendly and accommodating. The room was comfortable and clean. The grounds were neat and clean and the hotel looks inviting from the road. Breakfast was typical of the chain.

Was this review helpful? Yes 1
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