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Quality Inn

2.0 of 5 741 US 250 East, Ashland, OH 44805 (Formerly Ashland Inn and Suites)
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34 reviews from our community

Traveler rating
    3
    6
    4
    8
    13
See reviews for
14
4
3
6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Cortland, New York
Top Contributor
71 reviews 71 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 27, 2014

The hotel is in the late stages of a remodel and looks nice. The pool area is pleasant , clean and appealing. The staff is very nice and helpful. The breakfast is good. The only objection I have is we were in Rm 128 ( non-smoking) and it is right next to the exit and stairwell to up stairs ,where... More 

Was this review helpful? Yes
Sherry M, General Manager at Quality Inn, responded to this review

True, we are on the last phase of renovations and thankfully part of that renovation will include shutting the smoking area off with a ventilation system to get rid of the smoke smell. Somehow it always seems to linger, plus I think guest sometimes smoke while holding the door open to stay warm! Thank you for your wonderful, honest review... More 

Sioux City, Iowa
Top Contributor
50 reviews 50 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 28, 2014

Stayed over Thanksgiving weekend and was pleased with the clean rooms, nice staff and warm pool. Hot tub was out of order but that was OK. Laundry services were a plus as well. Front desk help was nice and helpful. Fast food right across the parking lot as well. Overall, good place.

Was this review helpful? Yes
Sherry M, General Manager at Quality Inn, responded to this review

Thank you for staying with us during the Thanksgiving weekend, I am pleased that you had a great experience. I appreciate your time to write a review on our property and I am happy that we reached your expectations, your feedback helps us to continue on our path of improving our services. Our hot tub is actually in working order... More 

Ohio
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 22, 2014

My daughter and I stayed at the Quality Inn as we were going to a horse show the next day. The location of the hotel was very convenient and close to the freeway and restaurants. The desk clerk was not very friendly upon out arrival. Our room was decent ... There were some cobwebs in the corner and some unidentifiable... More 

Was this review helpful? Yes
Sherry M, General Manager at Quality Inn, responded to this review

Thank you for reviewing your experience during your stay with us at the Quality Inn Ashland, your feedback is very helpful and will be taken to improve our services. I do want to apologize for the inconsideration of the other guest we had at the time of your stay. I understand that you felt we didn't do our part to... More 

Marietta, Ohio
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 14, 2014 via mobile

Stayed two nights and it was great. Newly renovated. Amazingly clean, very comfortable beds and pillows, quiet. Great breakfast. Very friendly staff. Pool was great. We will definitely be staying here during future visits.

Was this review helpful? Yes 1
Sherry M, Manager at Quality Inn, responded to this review

Thank you for your time for reviewing your hotel experience. I so happy that you enjoyed your stay. I am very new to the property and one thing for sure is that the staff here has heart and they take pride in their work! Again thank you very much, I will share your score and compliments to my staff and... More 

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 8, 2014

Booked this room on priceline.com. according to the website the hotel had a indoor pool and free continental breakfast. Showed up to check in and the hotel was under a renovation. The pool was closed and so was the continental breakfast. The room was dirty. The staff at the front desk were helpful but I would of booked at a... More 

Was this review helpful? Yes 3
Toledo, Ohio
Contributor
11 reviews 11 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed October 14, 2013

I made a reservation at this hotel based on a friend's suggestion. I usually check the reviews before I make reservations but I didn't this time (big mistake!). I arrived and the lobby area was dingy and dirty, and the front desk staff did not look professional at all. I was told by the front desk staff that I overpaid... More 

Was this review helpful? Yes 4
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed October 12, 2013

Not sure what their idea of a Suite is, but they definately need to set the bar higher...like, at least make the effort to lift the bar off the ground. Dirty...in a word. The door wouldn't latch behind you, so it needed to be dead bolted from the inside. A lot of good that does you when you are not... More 

Was this review helpful? Yes 2
Bloomfield
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 28, 2013

My husband and I were doing a long distance move in a 26' truck. After traveling some very long hours, we stopped for the night to get some rest. The room we stayed in was comfortable with a favorable atmosphere. The bathroom was extremely small with the bathroom door literally touching the toilette commode. But because the room was comfortable... More 

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 2, 2013

Staff was friendly and willing to relocate us to another room after the first room didn't pass inspection (hairs in bed/stained sheets), but second room had a HUGE spider and web in the window and the a/c didn't work. After finding more hair and dirty sheets in the third room, we gave up and went home.

Was this review helpful? Yes 1
Dubuque, Iowa
Senior Contributor
30 reviews 30 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 28, 2013 via mobile

We stayed one night and that was one too many. We called to reserve the room and was told it was pet friendly. We get there and they said it wasn't and tried to change us $50 extra for their mistake. We got a room with two Queen beds that had bed bugs. We left the room in the middle... More 

Was this review helpful? Yes 2
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Additional Information about Quality Inn

Address: 741 US 250 East, Ashland, OH 44805 (Formerly Ashland Inn and Suites)
Phone Number:
Location: United States > Ohio > Ashland
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 59
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Also Known As:
Ashland Hotel Ashland
Quality Inn Ashland, Ohio

22 photos of this hotel

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