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Holiday Inn Express Alliance

2.5 of 5 2341 W State St, Alliance, OH 44601
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Holiday Inn Express Alliance
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Holiday Inn Express Alliance
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44 reviews from our community

Traveler rating
    22
    16
    4
    0
    2
See reviews for
15
7
3
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (44)
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Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My family of five stayed here for the weekend and were happy with the hotel, we had a good rate, the place was clean,employees were helpful, the pool and hot tub were nice,and breakfast was good,Sunday they had bacon on the breakfast bar..bonus! The area around the hotel has a great selection of places to eat,I would stay again,breakfast opens... More 

Was this review helpful? Yes
Alyssa J, Assistant General Manager at Holiday Inn Express Alliance, responded to this review

Dear scarboroughsouth, Thank you so much for your nice review. I am very pleased that you enjoyed everything our hotel has to offer. Our number one priority is to provide excellent service and to make sure our guest enjoy all aspects of the hotel, so it makes me very happy to know you got to see that. I do hope... More 

Westerville, Ohio
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 3, 2014

The service was outstanding. They arranged for an early check-in. The room was quiet with a refrigerator and microwave. Breakfast was great. The area is not my favorite, but this hotel made the trip a lot more comfortable at the end of the day.

Was this review helpful? Yes
Jenna B, Assistant General Manager, Alyssa Justis at Holiday Inn Express Alliance, responded to this review

Dear rkbush27, Thank you so much for taking the time to review our property. It is reviews like yours that truly make our hotel great. It makes me so happy to know our hotel was better than expected, and our service was outstanding. My staff always goes above and beyond to provide excellent customer service, and it makes me so... More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 11, 2014

Stayed here over the weekend Nov 7-9 was in town from Toronto for a wedding. Hotel was clean, the staff was friendly. It's close to everything you need, shopping, great places to eat (Texas Roadhouse I recommend) The free breakfast was what you would expect from HIE, coffee , cinnamon rolls, assorted breads, juices, cereal. Some hot food, sunday had... More 

Was this review helpful? Yes
Alyssa J, Assistant General Manager at Holiday Inn Express Alliance, responded to this review

Dear Reuben C, Thank you so much for taking the time to give our hotel such a nice review. I am very glad you got to experience everything my hotel has to offer. Here at the Holiday Inn Express in Alliance we take great pride in providing great service along with having a fantastic staff, and I'm happy to know... More 

Moncton, Canada
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 25, 2014

Nice clean place, very friendly staff. Very quiet, close to the Texas roadhouse. Pool is nice, lots of parking. Breakfast was Awesome. Easy to get to, very accessible. Wish there were cabs in alliance.

Was this review helpful? Yes
Jenna B, General Manager at Holiday Inn Express Alliance, responded to this review

Thank you for your feedback on your recent stay with us here at the Holiday Inn Express & Suites in Alliance, Ohio. We value your feedback and am glad you enjoyed your stay. We try to be accommodating as we possibly can. Unfortunately cabs are a downfall to our areas travelers. We look forward to accommodating you in the future.... More 

Barrie, Canada
Top Contributor
188 reviews 188 reviews
70 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed September 10, 2014

I was here travelling on business. Rooms were clean and pleasant. Fridge and microwave in the room. Overall no complaints. I will definitely return to this property when I'm back in Alliance. Breakfast was nice as well particularly for me as they had a wide selection.

Was this review helpful? Yes
Jenna B, General Manager at Holiday Inn Express Alliance, responded to this review

Thank you for wonderful feedback. I am glad that you enjoyed your stay with us here at the Holiday Inn Express & Suites in Alliance, Ohio and I look forward to accommodating you in the future. Thank you, Jenna Blake General Manager More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 26, 2014

This was a convenient stopping point for us on our trip from Virginia to upper Michigan. It was clean & comfortable and a short distance from the Pro Football Hall of Fame. Pet friendly - there was a very nice park for walking the dog next door. And there was a nice Mexican restaurant on the other side.

Was this review helpful? Yes
Jenna B, General Manager at Holiday Inn Express Alliance, responded to this review

I am glad that you were able to enjoy your stay with us here at the Holiday Inn Express & Suites in Alliance, Ohio. We look forward to accommodating you again in the future. Thank you, Jenna Blake General Manager More 

Franklin, Indiana
Top Contributor
116 reviews 116 reviews
100 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed August 15, 2014

Overall this hotel is comparable to most HIE's. The location is very good - next to a nice park and close to restaurants. The room was nicely decorated and fairly clean except for dust on furniture. The bed was comfortable and A/C quiet so I got a good nights sleep. The breakfast area was spacious and food selection was better... More 

Was this review helpful? Yes
Jenna B, General Manager at Holiday Inn Express Alliance, responded to this review

I am sincerely sorry that you encountered less than acceptable service at our hotel. I encourage you to contact the hotel directly and ask to speak with management at 330.821.6700. This is out of the norm for our hotel and we are always here to make your stay the best that it can be. The described situation is not acceptable... More 

Sugar Land, Texas
Contributor
18 reviews 18 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 22, 2014

The room was clean, accessible, and spacious. The complimentary breakfast was one of the best hotel breakfasts that I've ver had. The staff at the front desk were polite and helpful. My only complaint is that housekeeping left something to be desired. We forgot to put our privacy placard on our door one night, and were woken up by VERY... More 

Was this review helpful? Yes
Jenna B, General Manager at Holiday Inn Express Alliance, responded to this review

Thank you for your feedback. I assure you that rudeness is out of the norm for our hotel and that the proper measures will be taken to prevent from such actions happening in the future. I apologize that you encountered this during your stay. However, I am glad that you enjoyed breakfast and the rest of the staff. I look... More 

Blanchester
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 10, 2014

The staff are friendly and helpful. The rooms are clean and comfortable. The breakfast attendant was friendly and spoke with all guests. The workout room was well equipped and smelled good. Thanks for a great experience.

Was this review helpful? Yes
Jenna B, Manager at Holiday Inn Express Alliance, responded to this review

Thank you for taking the time to write a review for our hotel. We appreciate your kind comments and will pass them along to our staff. We hope to accommodate you again in the future here at The Holiday Inn Express Hotel and Suites of Alliance Ohio. More 

San Juan, Philippines
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 26, 2014

Service has greatly improved since my stay. Rooms are clean and comfortable, Wifi is included free and it's fast. The Breakfast Service is good however we noticed over 3 days that they have run out of a few things! The last morning, no Ham or Bacon. As with all of these "Lego" box constructed Hotels, noise transmission from adjacent rooms... More 

Was this review helpful? Yes
Jenna B, Manager at Holiday Inn Express Alliance, responded to this review

Thank you for taking time to write a review. We are always working on improving our staff and the guest experience. I apologize about the breakfast food. We do rotate the options daily so what was there one day may not have appeared the following. Thank you again for your feedback and I look forward to your next visit. More 

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Additional Information about Holiday Inn Express Alliance

Address: 2341 W State St, Alliance, OH 44601
Phone Number:
Location: United States > Ohio > Alliance
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Alliance 2.5*
Number of rooms: 70
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Also Known As:
Holiday Inn Express Alliance Hotel Alliance
Holiday Inn Alliance
Alliance Holiday Inn
Holiday Inn Express Alliance Ohio

43 photos of this hotel

Management photos: Courtesy of the property manager

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