Staff is pleasant and helpful, buildings must date back to when the Residence Inn was "Brock's". As noted elsewhere, the mattress sags in the middle, blankets are thin. Fireplace was nice, there's a full kitchen. This property sorely needs to be updated and is not what you would expect from a Marriott property... more

My cousin and I stayed here this past weekend. What a pleasant surprise. For the price it was great! The property is a bit run down but the comfy beds and the soft towels really made up for it. The suite is huge. It was nice to have a refrig in our room. The buffet breakfast was good. We will... more

MY mother is in a wheelchair and Marriott personally assured us this hotel was compliant. IT WAS NOT. The doorway had a 2" bump which had to be overcome to gain access. All appliances were in cabinets above the sink-unreachable from a wheelchair, as was the freezer and the bathroom sink. The sofabed was not prepared for us-I had to... more

My Wife , daughter and I stayed here one night for the purpose of a college visit. Check in was a breeze, very freindly staff. Room was large and clean. The mattress on the queen size bed was one of the worst I have ever slept on. It sagged in the middle real bad. Breakfast in the am was fantastic,... more

Overall, had a decent stay. It's nice having the extra room and kitchen during a longer stay. This residence inn reminded me more of a Extended Stay than a Marriott property though. There was nothing wrong with our stay, just not as nice as other properties I've stayed at. Beware - the walls must be thin, I think the person... more

My wife and I stayed here recently(October 6th-9th)and we can't say enough good things about this hotel.There attention to detail and hospitality are unmatched at any other hotel we've stayed at.We came to Akron to visit the Amish country which is just an hour south in Holmes County.The room was immaculate and very comfortable and it's obvious the housekeeping staff... more

This hotel never lets me down!! great staff and Gm i stay here on my EMp rate cause i work fo the Resdience inn Erie Pa and they allways fullfill my req all the time on my3 trip there i had some noice problems but they were responsed quickand they stoped to me that is the marriott way and they... more

I have stayed at many Residence Inns, and this one is not up to standards. It badly needs to be renovated. Furnishings were old, and the room was dark. Housekeeping needs to be improved. Breakfast buffet was good. However, upon checking out, no itemized receipt was presented, only a credit card receipt. No inquiries about how was the stay. Try... more