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All 7 Akron hotels

Holiday Inn Akron-Fairlawn

3.0 of 5 Hotel   |   4073 Medina Road, I-77 (Exit 137A) & ST.RT. 18, Akron, OH 44333
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Ranked #4 of 7 Hotels in Akron
A recent review
3 of 5 stars reviewed yesterday
Frazer27 Dunfermline, Scotland, United Kingdom
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61 reviews from our community

Traveler rating
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    26
    15
    14
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Dunfermline, Scotland, United Kingdom
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed here while over for my cousins wedding. It was for 5 nights and a lot of other family were there too. The rooms were well presented and clean. The large bed was comfy and plenty of pillow support. My down sides were that breakfast was not include and for the price being charged I was actually cheaper to... More

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Park Rapids, Minnesota
Top Contributor
78 reviews 78 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

We arrived early but the staff was able to find us rooms with only a few minutes wait. Very comfortable and quiet, good bed and pillows (very important). With a Bob Evans right across the street, it was all we needed on this road trip.

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Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed 1 week ago

4 night stay for business. Breakfast Ok, And so The staff. My room was ok, Clean and new, And so Was The bathroom. The bulding outlook is a Little old, And also The corridors shows that. But in General My stay Was OK.

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tom d, Guest Relations Manager at Holiday Inn Akron-Fairlawn, responded to this review

Dear Marencoa, thank you for taking the time to post this review, we value our guests opinions and take them seriously and constructively. We will be doing some major renovations this Fall so we hope that you will stay with us again to check them out. Sincerely, Holiday Inn Akron-West staff More

Tonawanda, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

There was a tray from room service in the hall with uneaten food on it when we cchecked in. We complained to front desk once the first day, twice the second day and when we returned to hotel at 10:00 pm that night it WAS STILL THERE. Finally the front desk had it removed. The sliding doors were all riveted... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Akron-Fairlawn, responded to this review

Dear Peter M, Thank you for taking the time to share your experience with us. I am glad that you found our mattresses to be comfortable. However, it is regretful that the service received from our hotel staff prevented you from fully enjoying your visit. I will ensure that your comments be addressed with the appropriate departments to consider for... More

ROME,NY
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 17, 2014

Have not stayed here for a while (years) but was pleasantly surprised by changes and great Hotel staff. Rooms very nice, excellent location and wonderful restaurant next door. Bar was great, breakfast choice excellent . Will stay again.

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Naples, Florida
Top Contributor
74 reviews 74 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed August 7, 2014

In the past they gave HIA Members and frequent clients a drink coupon and breakfast buffet. No longer! They stopped any perks. There are better options in the area! A new 200 room hotel will be opening Spring 2015 , could be a nice alternative.

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tom d, Guest Relations Manager at Holiday Inn Akron-Fairlawn, responded to this review

Dear JohnS34134, thank you so much for taking the time to post this review. Yes, it is unfortunate that IHG chose to take those perks out of their rewards program. However, you are a very valued guest to us and a valued IHG Rewards member and we hope that will keep you coming back to us in the future. Sincerely,... More

Cardiff, United Kingdom
Top Contributor
73 reviews 73 reviews
34 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 1, 2014

Stayed while on business in the area. Normal average business hotel, Nice room, good internet, OK food (nothing special), good welcome, plenty of parking, good access to the free way without being on it.

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Regina G, Guest Relations Manager at Holiday Inn Akron-Fairlawn, responded to this review

Dear Cymru13, thank you so much for taking the time to comment on your stay here at our Hotel. You are a valued guest and we appreciate everything you have to say. We look fowared to you staying with us again in the future. Thank you. More

Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 20, 2014

The front desk staff are fantastic. Anything they can do to help, they will. They will do it with a smile on their face. The staff in the Montrose Grill and the staff that handle cleaning public areas do a great job. The housekeeping staff for the rooms needs to be more conscientious or they need a checklist to make... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Akron-Fairlawn, responded to this review

Dear Kathy F, Thank you for your comprehensive review. We thank you for your comments. We will certainly follow up with the Executive Housekeeper to avoid any similar situations as you have described. Thank you for mentioning our fantastic Front Desk staff. We greatly appreciate your feedback as this is the best resource for improving guest services. Regards, Brenda J.... More

Fayetteville, Arkansas
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed January 29, 2014

It was barely acceptable. This is an old building and it's pretty evident. They've tried to upgrade the property somewhat, but my room still had: peeling wallpaper, leaky toilet, shower faucet that didn't work right, and missing light bulbs in all but one lamp. The room seemed clean enough, but one has to wonder how much attention goes into a... More

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tom d, General Manager at Holiday Inn Akron-Fairlawn, responded to this review

Dear Hawg97, we appreciate you taking the time to comment on your stay, we take all of our reviews seriously and constructively. Customer satisfation is our number one goal and we regret that we failed to live up to your standards. We are actually doing several major rennovations to the property this year and hope that you would come and... More

Topeka, Kansas
Top Contributor
54 reviews 54 reviews
38 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed January 16, 2014

There is absolutely nothing to brag about. The stay was nothing more than just another hotel stay. The parking lot is awkward with not much parking at the front entrance and the back entrance is by the banquet rooms. Anyhow the rooms where pretty standard, pretty clean, not the best in the world but they where okay. Breakfast is not... More

Was this review helpful? Yes
tom d, Guest Relations Manager at Holiday Inn Akron-Fairlawn, responded to this review

Dear dkrug10042, thank you for your comments. We appreciate you staying with us and we take every review seriously. We are actually doing several renovations this year, including the installation of High Speed Fiber Optic Internet. Customer satisfaction is our number one priority and we look forward to you staying with us again. More

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Additional Information about Holiday Inn Akron-Fairlawn

Address: 4073 Medina Road, I-77 (Exit 137A) & ST.RT. 18, Akron, OH 44333
Phone Number:
Location: United States > Ohio > Akron
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Akron-Fairlawn 3*
Number of rooms: 203
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Also Known As:
Holiday Inn Akron-Fairlawn Hotel Akron
Akron Holiday Inn
Holiday Inn Akron-Fairlawn Ohio

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