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All 8 Akron hotels

Holiday Inn Akron-Fairlawn

3.0 of 5 Hotel   |   4073 Medina Road, I-77 (Exit 137A) & ST.RT. 18, Akron, OH 44333
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Ranked #4 of 8 Hotels in Akron
A recent review
4 of 5 stars reviewed 1 week ago
LibyAH Washington, District of Columbia, United States
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66 reviews from our community

Traveler rating
    4
    28
    16
    14
    4
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16
7
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30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Washington, District of Columbia, United States
Top Contributor
83 reviews 83 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently had to spend two weeks in Akron on business. I stayed here both weeks as it was convenient location for me. The staff is always quick to help and I enjoyed meeting the managers who are always walking around, greeting folks and obviously working hard to take care of customers. Colleen and Toy always took care of me in... More

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Gainesville, GA
Top Contributor
175 reviews 175 reviews
123 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My only complaint is really not their fault. I am sure twenty years ago when the property was built, the entrance was not as confounding as it now is. To enter the property from the interstate you drive by to the next light and then double back. Room was clean and fresh, I was surprised the sliding doors above the... More

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North Royalton, Ohio
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From Damien at the front desk, to the delightful dining room server, to each and every housekeeper who was the first to say hello and smile...to the wonderful Assistant General Manager who took the time to welcome me and my family, this hotel team "gets it" in every way. Friendly, professional and efficient. We can't wait to return, and will... More

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Harrison, New York
Contributor
14 reviews 14 reviews
3 hotel reviews
3 of 5 stars Reviewed October 18, 2014

Stayed here for the weekend recently while taking in a game at University of Akron. Booked two rooms for family. All nicely appointed, clean and comfortable. Hotel staff were friendly and helpful. Lobby area welcoming. Morning breakfast simple, fresh and varied. Wait staff could not be more accommodating and friendly. We lingered after breakfast was officially over and they went... More

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IHGCare, Guest Relations Manager at Holiday Inn Akron-Fairlawn, responded to this review

Dear Cathy M, Thank you for posting a review of our property. I am happy to read that you liked our friendly staff and comfortable accommodations. We were sorry to learn that you were disappointed with your stay particularly with the hotel amenities and services encountered, as we always strive to provide a unique experience to all our guests. Nevertheless,... More

Torreon, Mexico
Top Contributor
138 reviews 138 reviews
35 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed October 14, 2014

bianca greeted me as ihg platinum guest and made me feel welcome unlike many ihg hotels ive stayed at lately.........the room was clean and the beds were excellent.......plus enjoyed the bigger tv.........also bonus was the restaurant where i had one of the best mushroom burgers ive had in many years...........plus my wife enjoyed the potatoe wedges which were cooked perfectly........good... More

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Dunfermline, Scotland, United Kingdom
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 30, 2014

I stayed here while over for my cousins wedding. It was for 5 nights and a lot of other family were there too. The rooms were well presented and clean. The large bed was comfy and plenty of pillow support. My down sides were that breakfast was not include and for the price being charged I was actually cheaper to... More

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IHGCare, Guest Relations Manager at Holiday Inn Akron-Fairlawn, responded to this review

Dear Frazer27, Thank you for writing a review about your recent stay with us. It is our pleasure to hear that you liked our room accommodation, comfortable bedding and friendly staff. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am... More

Park Rapids, Minnesota
Top Contributor
89 reviews 89 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 30, 2014

We arrived early but the staff was able to find us rooms with only a few minutes wait. Very comfortable and quiet, good bed and pillows (very important). With a Bob Evans right across the street, it was all we needed on this road trip.

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Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 21, 2014

4 night stay for business. Breakfast Ok, And so The staff. My room was ok, Clean and new, And so Was The bathroom. The bulding outlook is a Little old, And also The corridors shows that. But in General My stay Was OK.

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tom d, Guest Relations Manager at Holiday Inn Akron-Fairlawn, responded to this review

Dear Marencoa, thank you for taking the time to post this review, we value our guests opinions and take them seriously and constructively. We will be doing some major renovations this Fall so we hope that you will stay with us again to check them out. Sincerely, Holiday Inn Akron-West staff More

Tonawanda, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 30, 2014

There was a tray from room service in the hall with uneaten food on it when we cchecked in. We complained to front desk once the first day, twice the second day and when we returned to hotel at 10:00 pm that night it WAS STILL THERE. Finally the front desk had it removed. The sliding doors were all riveted... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Akron-Fairlawn, responded to this review

Dear Peter M, Thank you for taking the time to share your experience with us. I am glad that you found our mattresses to be comfortable. However, it is regretful that the service received from our hotel staff prevented you from fully enjoying your visit. I will ensure that your comments be addressed with the appropriate departments to consider for... More

ROME,NY
Senior Contributor
44 reviews 44 reviews
31 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 17, 2014

Have not stayed here for a while (years) but was pleasantly surprised by changes and great Hotel staff. Rooms very nice, excellent location and wonderful restaurant next door. Bar was great, breakfast choice excellent . Will stay again.

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Additional Information about Holiday Inn Akron-Fairlawn

Address: 4073 Medina Road, I-77 (Exit 137A) & ST.RT. 18, Akron, OH 44333
Phone Number:
Location: United States > Ohio > Akron
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Akron-Fairlawn 3*
Number of rooms: 203
Reservation Options:
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Also Known As:
Holiday Inn Akron-Fairlawn Hotel Akron
Akron Holiday Inn
Holiday Inn Akron-Fairlawn Ohio

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