what's not to like--everything was good, as expected more

When I booked this hotel, I was using Gold Crown points. I had booked a suite using twice as many points as it takes for a regular room, which I had no problem doing as I have a lot of points for this chain. When we got to the room, realized it was a regular room, so back down we... more

My husband and I visit family in the Fairlawn area over the Christmas / New Year holiday week each year. We have been staying at the Hilton for the past 5 years but decided to see if we could find a better bargain this year since we spend so little time at the hotel. I was a little skeptical of... more

Clerk at check-in balked at accepting discount coupons for an advanced reservation. Hallways were very hot due to them running industrial sized dehumidifiers on all floors. Room air conditioner worked ok. Room had smallest toilet i'd ever seen. No fruit at continental breakfast. more

Arrived early for check in for reservation for three day stay and found no non-smoking rooms available. Upgraded to suite for one night. "Suite" wasn't so sweet, dark, poorly appointed. Went to pool. Water cloudy and bottom seemed greenish. Elevator was dirty and smelled of smoke. Front desk staff was surly and not helpful. Next morning checked out of "suite"... more