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Red Roof Inn - Akron

#3 of 9 Hotels in Akron
Certificate of Excellence
2939 S. Arlington Rd., Akron, OH 44312-4717
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Red Roof Inn - Akron
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Red Roof Inn - Akron
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221 reviews from our community

Traveler rating
    108
    47
    33
    18
    15
See reviews for
41
32
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56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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    (221)
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    (49)
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There are newer reviews for Red Roof Inn - Akron
See the most recent reviews
Perth
Top Contributor
103 reviews 103 reviews
32 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed December 2, 2013

My wife and I checked in here at short notice. Very welcoming reception. Room on ground floor was the standard format for Red Roof Inn. Clean and fresh - everything worked, coffee makings in-room Bed very comfortable. Checkout reception again was friendly and in good spirits. We were very satisfied!!

Was this review helpful? Yes
GeneralManager207, General Manager at Red Roof Inn - Akron, responded to this review

Thanks so much for sharing your review here with us and other travelers who are searching for a great place to stay in Akron, Ohio. We enjoy seeing our guests happy and feeling at home. We strive to deliver the highest level of service and ensure that you visit us again; this is an important part of our commitment to... More 

Orlando, Florida
1 review
4 of 5 stars Reviewed December 1, 2013

The Red Roof Inn Akron 207 came to my attention through on line reviews that were very positive. Technically, this is a 2 star hotel. However, in practice, it is a 4 star without all the trappings of the typical high end hotel. Example: I arrived after midnight. Denise was behind the front desk helping two other guests. One gentleman... More 

Was this review helpful? Yes
GeneralManager207, General Manager at Red Roof Inn - Akron, responded to this review

I would like to take this opportunity to say “Thank You”. Our staff takes great pride in what we do each day. Your mention Denise is very flattering and appreciated. I have to say, we do have some of the finest Guest Services Representatives around. As a seasoned traveler, you know how important it is to find a nice place.... More 

Statesville, North Carolina, United States
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 30, 2013

We hesitated to stay here as we did not have a good experience the last stay. I heard the Inn had been completely renovated so we decided to try it. It was a great stay. We were very satisfied with the newly renovated rooms. The staff has always been very friendly and helpful. They did not dissapoint us this time... More 

Was this review helpful? Yes 1
GeneralManager207, General Manager at Red Roof Inn - Akron, responded to this review

Thank you for taking the time to write a review about your experience with our hotel in Akron, Ohio. I am pleased to hear our team made you feel comfortable and welcomed during your stay. I will pass your comment on to the team. We enjoyed having you at our hotel and we look forward to serving you again should... More 

Detroit, Michigan, United States
2 reviews
5 of 5 stars Reviewed November 18, 2013

Reason for stay: My fiance goes to school at UofA and has a place there, but we don't always want to bother his roommate so we got a hotel. Review: After seeing negative reviews across the net for this hotel, I was worried about choosing it. However, it had better reviews than every other hotel in Akron/Canton area, so I... More 

Was this review helpful? Yes
GeneralManager207, General Manager at Red Roof Inn - Akron, responded to this review

Thank you very much for taking the time to review our hotel. I have a roommate myself so I know how it is to want a chance to get away. Thanks for getting away with us. Also we are glad you enjoyed the amenities that we have to offer in our Superior King rooms, we believe they are a great... More 

Palm Coast
Contributor
11 reviews 11 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 18, 2013

another stay that met almost all of my expectations - the only thing that didn't meet my expectations was that the hotel representative sold our room and didn't have a play pen set up for our arrival which i had requested earlier in the day. the room we then received wasn't the quietest. i'm sure the original room was on... More 

Was this review helpful? Yes
GeneralManager207, General Manager at Red Roof Inn - Akron, responded to this review

Thank you for sharing your experience with us. I would like to apologize about the crib, I am going to order a couple more to make sure that we have plenty on hand when our guests need them. We will also do a better job of keeping things quiet so that you can have a more peaceful stay. Thank you... More 

Akron, Ohio
2 reviews
4 of 5 stars Reviewed November 15, 2013

Excellent service beginning with check-in; Chevelle was efficient, intelligent, pleasant, and displayed a terrific sense of humor. If each property was blessed with her presence they would all be full 24/7/365(6).

Was this review helpful? Yes
GeneralManager207, General Manager at Red Roof Inn - Akron, responded to this review

Thank you for taking the time to let us know how we are doing. I have shared this review with my staff to reinforce to them that hard work pays off. Chevelle is a great worker for us and always tries to go that extra mile for our guests. Thank you for staying with us and please stop back the... More 

Detroit, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2013

I travel frequently in eastern Ohio conducting business for my company and the level of professionalism shown by the staff along with the quality of their rooms is without comparison. I look forward to staying at this property every week because of the value, cleanliness of the rooms and most importantly the attention to detail shown by everyone there.

Was this review helpful? Yes 1
GeneralManager207, General Manager at Red Roof Inn - Akron, responded to this review

Thank you for letting us know how we are doing. I will share this with the rest of my staff. I know they look forward to reading reviews about how they are doing. We all look forward to taking care of your lodging needs next time you are here in Akron . More 

San Antonio, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 1, 2013

The room I had was very nice for the price. The check-out girl (Vanessa) was extremely helpful and very pleasant and polite. She is an asset to the staff. (It would be nice if they had a full length mirror.... (it's a female thing), and maybe a soap dish on the bathroom counter so the water wouldn't collect.... just a... More 

Was this review helpful? Yes
GeneralManager207, General Manager at Red Roof Inn - Akron, responded to this review

Thank you for taking the time to write a review. I will be sure to let the rest of my staff know about your review. I am glad that Vanessa took care of you. More 

Howell, Michigan
1 review
5 of 5 stars Reviewed October 31, 2013

I stayed @ the Red Roof for 2 nights in late October. The desk attendant @ the time of checking in was very courteous. I did, however, have someone mistake my room for their room @ 2:30 am ( perhaps a last call mistake ). Tried their key a couple times and knocked on the door - then I think... More 

Was this review helpful? Yes
GeneralManager207, General Manager at Red Roof Inn - Akron, responded to this review

Thank you for taking the time to write a review. My staff works hard to keep our guests happy. They love to see responses like yours. Your charger is on it's way and I have the tracking number if you would like to give us a call. Thank you for staying with us and we look forward to serving you... More 

Louisville, Kentucky
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed October 28, 2013

My Wife and I booked this Hotel, based on reviews from fellow TripAdvisor travelers... and we feel like this would fall into the realm of needing to be EXTRA-Cautious when having to trust your stay at a hotel with less than 500 to 1,000 accredited reviews..... Positives: The front desk ladies did most everything in their power to try to... More 

Was this review helpful? Yes
GeneralManager207, General Manager at Red Roof Inn - Akron, responded to this review

I would like to sincerely apologize that you did not enjoy your stay with us. I have reviewed these issues with my staff to ensure that they do not happen again. Thank you for bringing them to our attention. We do have 24/7 surveillance that monitors and records so I can assure you that our hotel is a safe place... More 

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