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Akron City Centre Hotel

20 West Mill Street, Akron, OH 44308 (Formerly Ramada Plaza Akron)
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1 room 1 guest
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Akron City Centre Hotel
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105 Reviews from our TripAdvisor Community

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Traveler rating
    5
    11
    16
    20
    53
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19
18
7
34
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
  • All months
    (105)
  • Mar-May only
    (19)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (16)
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1 review
3 of 5 stars Reviewed 4 weeks ago

Ok, it is by no means a 5 star hotel. Probably a 2-3. Went on saturday in august. Lobby, hot and dark. Pool, closed. Two people at desk, very nice. Parking garage, desolate. But, none of that is horrible, just not 5 star. So, first room, not so hot. I don't think anyone actually stayed in it for months. 14th... More 

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

In June, I booked a room at this hotel so I'd have a place to stay after a concert I was going to in the area. Despite the fact that I was there WITH MY CONFIRMATION EMAIL IN HAND, I was told there were no rooms. The girl behind the counter was completely clueless and when we asked for the... More 

Was this review helpful? Yes 3
Ohio
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 2, 2015

Worst hotel experience EVER! Wish I'd have read some of these reviews before deciding to stay at this place. The only positive aspect was the location because we could walk to the Akron Civic Theater for our concert. First we had a horrible time finding this place. We finally find it & get parked & head into the lobby. It... More 

Was this review helpful? Yes 4
United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 18, 2015

Stayed one night in a jacuzzi "suite" on the 9th floor. Stood in the front lobby for ten minutes waiting to check-in. I should have walked out and never looked back! The girl at the front desk finally showed up, out of breath and sweaty, apologizing and saying she had to go to the bank before it closed which is... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 3, 2015

Had to call 911 …..The worst hotel experience ever.After checking in the room was filthy and the toilet was black.They gave me another room and that one was even more GROSS.I finally told them I want my money back and they refused.

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Overland Park, Kansas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 1, 2015

Where to begin -- the ghost town feel the minute walk into the lobby, the lengthy check-in process with inability to process a credit card, the dim lighting on the room floor, the creepiness of most of the hotel's 20 floors completely empty and dark (finally found ice on the only other occupied floor), the outdated and dingy room décor,... More 

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Cleveland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 25, 2015

Horrible food, bed didn't work (sleep number bed), rooms where rough and very dingy. Would spend more to get more. They didn't have the staff to operate the location. Look elsewhere for better amenities, food, and quality.

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Level Contributor
136 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed April 12, 2015

I have stayed here a few times before and each time I ask myself why? I guess this may have been a branded hotel long ago but no corporation would fly their flag at this place. It's hard to believe they make no effort to change the 80's decor or even have decent lighting in the lobby. It looks like... More 

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Akron, Ohio
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 10, 2015

well first of all the pics which show a sign out front MUST be old,...there is NO sign now!! at all!!! its like guess which hotel this is! secondly, there is NO restaurant again at all or bar at all!!! only two floors of the 20-sumthin are being rented out!!! its pretty much a ghosttown with TWO front desk employees... More 

Was this review helpful? Yes 2
ohio
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 17, 2015

After a grueling day at Akron Children's Hospital, I desperately needed a good night's sleep and a hot shower. Alas, it was not to be. The floor was dirty, used tissues under the bed skirt, hairs (short and curlys) on the shower curtain, NO HOT WATER, the sleep number bed would not adjust and not TV remote. When I called... More 

Was this review helpful? Yes 2
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