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All 11 Akron hotels

Holiday Inn Express Hotel & Suites Akron South (Airport Area)

2.5 of 5 Hotel   |   898 Arlington Ridge East, Akron, OH 44312
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Ranked #4 of 11 hotels in Akron
Certificate of Excellence 2013
A recent review
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70 people have reviewed this hotel

Traveler rating
    30
    23
    11
    1
    5
See reviews for
22
11
5
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Kansas City
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Okay, I'm going to review this hotel compared to hotels of its class. I have stayed in any number of hotels that are comparable to the Holiday Inn Express (Drury, Hamptom, Fairfield, you name it) and I will tell you that this was the best of the bunch for the Cleveland area. My one problem was that our thermostat setting... More

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I travel for work frequently and this staff has been the nicest of any I've encountered. You can tell they take pride in their jobs and it's such a nice change of pace to see. I had no issues (other than the road that's close is rather loud at night). Front desk to cleaning staff are why I'd choose here... More

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Salem, Massachusetts
Top Contributor
163 reviews 163 reviews
26 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed January 21, 2014

I stayed here three nights with a group. My room was very clean. Maid service was fine. The free breakfast every morning was great. The free WiFi all over the hotel was great. The price was great (we got a discount). And best of all was the service, provided by kind helpful people, including free shuttle service to and from... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 15, 2013

They go above and beyond! Excellent customer service. Love the free breakfast. Location is great, plenty of restaurants and stores nearby. Hopefully the construction on the adjacent hotel will be done soon. It's a bit of an inconvenience for parking.

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Orlando, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 29, 2013

Stayed for four days and never received maid service! Complained after the first day and they apologized and promised someone would service the following day. The next day we were out all day and got back around 430 and still no service. Called down to front desk and they said someone would come in by 6pm. Went to dinner and... More

Was this review helpful? Yes 1
bkinnear, General Manager at Holiday Inn Express Hotel & Suites Akron South (Airport Area), responded to this review

Thank you so much for taking the time to leave your feedback. Your comments are vital for improving the service and quality we offer to our valued guests. Please accept my sincere apology regarding your experience with the staff. I will be sure to look into this matter further and determine how this situation could have occurred. It is always... More

Marietta, Georgia
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 18, 2013

We stayed one night in this hotel. There were three of us staying in a wheelchair accessible King Suite (w/ Roll-in shower). The room was plenty big enough for the three of us, including my wheelchair. The decor of the room was ok, but not great. Kind of cheap. The hotel itself is a bit hard to find. It is... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Akron South (Airport Area), responded to this review

Dear gsealey, Thank you for your candid review. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit. Thank you again for your comments.... More

Philadelphia, Pennsylvania
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 15, 2013

We wanted to stay at a hotel that had suites (e.g. with a separate room, with a door to separate the two rooms) in order to put our infant to sleep in his own space. We called the hotel in advance and they said their suites included a separate room w/ a door. When we checked in and got to... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Akron South (Airport Area), responded to this review

Dear CaptLactose, Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the room accommodations you had and our breakfast selections fell below your expectations. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can... More

Raleigh, North Carolina
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed October 4, 2013

I've stayed at this hotel a few times now, for business, and have to hand it to the management. They do a great job of keeping things comfortable and looking good. The decor is modern, like most of the newer Holiday Inn Expresses. The rooms are actually quite large for this chain. My room (which I think is pretty standard... More

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River Edge, New Jersey
Top Contributor
67 reviews 67 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 25, 2013

Very disappointed; reserved 2 rooms for 3 nights each. Good news: they did provide handicapped access rooms for our elderly traveler, and that was very much appreciated. But - the light bulbs in the rooms were too dim to do any reading, and the entrance light in the handicapped room needed a new bulb - which they replaced the following... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Akron South (Airport Area), responded to this review

Dear dramom, Thank you for staying with us and taking the time to express your thoughts and concerns. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. Please accept our sincere apology for the overall dissatisfaction you experienced during your stay and we regret our hotel did... More

Archdale, North Carolina
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 31, 2013

We stayed here to visit Cedar Point amusement park. It was a little bit of a ride to the park but the hotels in Sandusky are way more expensive. This was a good location right off the highway. The hotel had a reasonable rate and the facility is clean and contemporary. The staff was decent - nothing to brag about.... More

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Additional Information about Holiday Inn Express Hotel & Suites Akron South (Airport Area)

Also Known As:
Holiday Inn Express Hotel And Suites Akron South (Airport Area)
Holiday Inn Express Hotel & Suites Akron South (Airport Area) Ohio
Address: 898 Arlington Ridge East, Akron, OH 44312
Phone Number:
Location: United States > Ohio > Akron
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 11 hotels in Akron
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Akron South (Airport Area) 2.5*
Official Description (provided by the hotel):
Make the brand new Holiday Inn Express & Suites Akron your personal Hall of Fame hotel. Located in Akron, Ohio our hotel is easily accessed off of I-77, exit 120. This beautiful new hotel is convenient to the Pro Football Hall of Fame, The Inventors Hall of Fame & The Rock & Roll Hall of Fame. Coming to this Akron hotel on business to visit Goodyear, Smuckers, Bridgestone - Firestone or Diebold? Indulge yourself in one of our brand new Executive Business Suites featuring a separate sleeping area, conference table, DVD/VCR combo & remote printer. Stay Smart and prepare yourself for the day ahead. Make yourself or someone you love feel like a superstar at our Akron hotel. Indulge yourself as you experience the luxury and first class service of the new Holiday Inn Express Hotel & Suites. Relax in our new whirlpool rooms and make any day a special occasion. Start your day with breakfast at our complimentary hot breakfast bar featuring our world famous cinnamon rolls. Don t forget your laptop so you can stay in touch with your world using our free wired/wireless high speed Internet access. Stay in shape or just unwind in our heated indoor pool or fitness center. Stay Smart and start your Hall of Fame visit to Akron with the Holiday Inn Express Hotel & Suites. ... more   less 
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