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Courtyard Akron Fairlawn

#2 of 9 Hotels in Akron
Certificate of Excellence
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100 Springside Drive, Akron, OH 44333 (Formerly Courtyard by Marriott Akron Montrose)
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Courtyard Akron Fairlawn
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Courtyard Akron Fairlawn
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109 reviews from our community

Traveler rating
    62
    30
    14
    2
    1
See reviews for
28
10
5
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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Akron, Ohio
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

there aren't any heaters in this pool, and the Jacuzzi/whirlpool is always too hot from having super hot water put in it to fill it....the pool is filled with cold water(I was told this by an employee)! The bistro service is lacking as well as a skilled bartender, and prices for an egg or two is $7.00 unbelievable!! I read... More 

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TMIHospitality, Manager at Courtyard Akron Fairlawn, responded to this review

Dear Ricardo M, Thank you for taking the time to provide us with your feedback. I do apologize that your visit was less than satisfactory. We do in fact have a heated pool, so I'm not sure why anyone would have told you differently. Also, guest reviews are vital to us being able to provide exceptional service, as even though... More 

New York City, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed February 26, 2015

We stopped at this hotel while driving cross country. What a pleasant surprise! The rooms are clean, modern and tastefully decorated. Beds were super comfortable. Staff were quite friendly and helpful. Very happy we chose this hotel.

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Bucks County, Pennsylvania
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 11, 2015

Friendly, gregarious staff at the front desk and in the Bistro, clean room, comfortable sleep, everything I needed for a successful business trip stay. Although the hotel is situated close to the interstate I did not notice any road noise in my room (204).

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State College, Pennsylvania, United States
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 24, 2015

Solid stay. Clean and convenient location. Marriott rarely fails you. The most memorable part of this hotel was the evening manager. Very friendly and went out of the way to make sure all is good. Workout facility was good as well.

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Columbus, Ohio
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 16, 2014

We stopped here after The Polar Express. Overall this hotel is nice and in quiet location. There are plenty of places to eat and shop around here. Hotel has a great location off of 77. The only negative is breakfast is not free, but knew this going in and they charge high prices in their bar/restaurant. Will stay again if... More 

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TMIHospitality, Manager at Courtyard Akron Fairlawn, responded to this review

Dear Knicks02, Thank you for reviewing the Courtyard Akron Montrose. I'm glad you enjoyed our quiet and convenient location. I'm sorry to hear that you didn't fully enjoy the breakfast options provided in our Bistro. We are always open to suggestions if there is anything else you would like to see. We hope that if you are back in the... More 

Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 28, 2014

Nice hotel, convenient location. Comfortable beds. Bath vanity area very tight with closet. Bistro provided nice breakfast options. Staff gracious and helpful with directions or restaurant suggestions.

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ma
Top Contributor
70 reviews 70 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 17, 2014

I was happy with this hotel. It was clean. The bed was comfortable. The staff were friendly and helpful. I was easily able to print out my boarding pass on one of the computers in the lobby. The pool area was nice and there was a secluded spot with nice chairs outside the pool should the weather permit. The hot... More 

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New Canaan, Connecticut
Top Contributor
133 reviews 133 reviews
33 hotel reviews
232 helpful votes 232 helpful votes
3 of 5 stars Reviewed October 24, 2014

Nice little spot for the meetings I had in Akron, close to a few decent places to eat, there is a small store in the lobby for food and drinks and a small but nice work-out room. My room was clean and fairly new only problem was a large stain on the carpet in room 319 near the door which... More 

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AkronCYD_GM, Assistant General Manager at Courtyard Akron Fairlawn, responded to this review

Thank you so much for taking the time to provide us with this feedback! We are so glad you enjoyed your stay...except for the stain on the floor in 319. With your detailed description, we were easily able to go and correct this problem and the stain has been removed! Thank you again for letting us know, we greatly appreciate... More 

Perrysburg, Ohio
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 20, 2014

October 18th stayed at the Courtyard Akron Montrose and was pleasantly surprised at the cleanliness of the hotel which was excellent .The checking in process was handled very efficiently and I was in my room and able to relax in minutes. The lobby had snacks in the evening which was a nice so you could watch tv by the fireplace.... More 

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Zanesville, Ohio
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 10, 2014

I've stayed here several times on business. Each and every time the rooms have been clean and nice. The staff are friendly and seem to enjoy their jobs. It's easy to relax and get some business done. I even found time for a little shopping nearby.

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