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All 7 Akron hotels

Comfort Inn - Akron

2.0 of 5 Hotel   |   2873 S. Arlington Rd., Akron, OH 44312
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Ranked #3 of 7 Hotels in Akron
A recent review
3 of 5 stars Reviewed May 24, 2014
NandBcoradi Rimersburg, PA
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53 reviews from our community

Traveler rating
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    11
    16
    10
    9
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10
13
4
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Comfort Inn - Akron
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Rimersburg, PA
Top Contributor
61 reviews 61 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 24, 2014

The hotel was very nice and the staff was very, very friendly and accommodating. The night clerk was very helpful and the day clerk was especially helpful when we decided to check out early. The breakfast was decent, typical though. Everything about the place was good, except the sleep quality. The bed was TERRIBLE!!! My wife and I were both... More

Was this review helpful? Yes 1
Henderson, Nevada
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 24, 2014

We stayed here May 20-21, 2014. We did NOT have a reservation. Originally we were booked at the Quality Inn, Gilchrest road, Akron. It was scary & had NO hot water, so we had to move. We found this Comfort Inn just a few miles away & near other businesses. It felt SO MUCH safer. When we arrived, we crossed... More

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Jen M, Manager at Comfort Inn - Akron, responded to this review

Thank you so much for taking the time to write us a review. We strive to provide top-notch customer service, accommodations & amenities to each and every guest. I am so happy to hear that Jessica was able to do just that for you! We want you to be comfortable during your stay, and we do receive lots of compliments... More

Fairmont, West Virginia
2 reviews
3 of 5 stars Reviewed May 20, 2014

My ratings of 3 is because for every nice thing about the hotel, there is something poor. Cleanliness : although cosmetically it was very nice, we were put in a NON-SMOKING ROOM on a SMOKING FLOOR. That didn't work out very well. The entire 3rd floor violates my lungs. It wasn't just cigs, it smelled like we could e gotten... More

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Jen M, Manager at Comfort Inn - Akron, responded to this review

Thank you for taking the time to write a review of our hotel. It is our goal to ensure each and every guest has a comfortable & enjoyable stay with us. I am very sorry to hear we fell short of that during your time with us. I am addressing your concerns with our management team and housekeeping staff to... More

1 review
5 of 5 stars Reviewed May 18, 2014

Upon arriving to the hotel, the receptions, Angela, noticed that I was in a wheelchair. She asked if a handicap room would make my trip easier. She then switched my daughter and I to a room with a walk in shower. I found this to be a very enjoyable stay and trip.

Was this review helpful? Yes
Jen M, Manager at Comfort Inn - Akron, responded to this review

Thank you for taking the time to write us a review. It is our goal to ensure each and every guest has a wonderful stay with us, and for us to provide a 'home away from home' atmosphere. I am so happy to hear that Angela was able to assist you in making your stay more comfortable! We look forward... More

New York City, New York
1 review
4 of 5 stars Reviewed May 12, 2014

My family has stayed at this hotel at least a dozen times. It is always clean and the staff is friendly. It is ideal for parents of University of Akron students as it is within minutes of the school. There is a Walmart, Applebee's and an IHOP in the parking lot which is all great for convenience and school needs.... More

Was this review helpful? Yes
Jen M, Manager at Comfort Inn - Akron, responded to this review

Thank you for taking the time to write us a review. We pride ourselves on going above and beyond to assist our guests during their stay with us. I am happy hear Angela did just that! We want all our guests to feel comfortable & welcome during their time with us. We look forward to having you stay with us... More

Cranberry Township, Pennsylvania
2 reviews
4 of 5 stars Reviewed May 11, 2014

Being that I am a traveling salesman the two items I always look for in a hotel is a clean facility and a quiet atmosphere to sleep. Both of these items were well exceeded my expectations. To top it off Jessica at the front desk was delightful and very helpful in helping me to find a sports bar to watch... More

Was this review helpful? Yes
Jen M, Manager at Comfort Inn - Akron, responded to this review

Thank you so much for taking the time to write us a review. It is our goal to exceed guest satisfaction, and I am happy to hear that we succeeded during your stay. I will pass on the kind words to Jessica at our front desk as well. We look forward to having you stay with us on your next... More

Yukon, Oklahoma
Top Contributor
113 reviews 113 reviews
14 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed May 3, 2014

After reading some of the comments about this motel, after we had made reservations, we weren't sure about what our stay would be like. It was great! Our room was on the third floor, was quiet, away from the highway, and pleasant. The bed was wonderful, clean, and had large pillows. The room smelled fresh, and the bathroom was exceptionally... More

Was this review helpful? Yes
Jennifer M, Manager at Comfort Inn - Akron, responded to this review

Thank you so much for taking the time to review our hotel~ We appreciate the feedback! It is our goal to ensure 100% guest satisfaction, and I am very happy we were able to do so during your stay. Housekeeping works very hard to provide clean rooms to each and every guest, I am glad you were pleased with your... More

Rural NY
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed April 30, 2014

This hotel was certainly not up to Comfort Inn standards. Our room was very dusty, there was a lingering smell of cigarette smoke in the halls, our bathroom sink drain was VERY slow running. The wifi service was not working. When we called the "866" number for assistance they said they were no longer supporting this hotel. The desk clerk... More

Was this review helpful? Yes
Jennifer M, Manager at Comfort Inn - Akron, responded to this review

Thank you for taking the time to review us and provide us with feedback. It is our goal to exceed guest's expectations during their time with us, and I apologize that we failed to do so. I am addressing your concerns with our staff to ensure that we can take the appropriate actions necessary. Again, I apologize we fell short... More

Columbus, Ohio
2 reviews
5 of 5 stars Reviewed April 21, 2014

The staff is always friendly and helpful. Jason and Angela are great. The rooms are always clean and nice. The breakfast is free. There is a Starbucks across the street. Walmart is next door. Home Depot is down the street. What more could you ask for?

Was this review helpful? Yes
Jen M, Manager at Comfort Inn - Akron, responded to this review

Thank you so much for your recent stay at our hotel, and taking the time to write a review! We work hard to ensure that all our guests are 100% satisfied during their stay with us, and am pleased that we succeeded. I will pass the praise on to Jason & Angela as well. We hope to see you again... More

Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 16, 2014

In town working. Quiet / convenient location, several restaurants to choose from. Staff was pleasant and helpful. Had breakfast elsewhere (they serve powered eggs, sausage ceral- no milk, rolls/misc.). Breakfast @ hotel wasn't very good. Served the purpose if in a hurry.

Was this review helpful? Yes
Jennifer M, Manager at Comfort Inn - Akron, responded to this review

Thank you for taking the time to review our hotel~ We definitely appreciate the feedback! Our staff works hard to exceed the expecations of our guests. I am happy to hear you enjoyed your stay and will return. We are continually working on improving our breakfast to provide guests with the best possible breakfast we can. We are taking your... More

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Additional Information about Comfort Inn - Akron

Address: 2873 S. Arlington Rd., Akron, OH 44312
Phone Number:
Location: United States > Ohio > Akron
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn - Akron 2*
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Also Known As:
Comfort Inn - Akron Ohio
Akron Comfort Inn

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