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Peppertree Atlantic Beach, a Festiva Resort

715 W Fort Macon Rd, Atlantic Beach, NC 28512
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Peppertree Atlantic Beach, a Festiva Resort
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140 Reviews from our TripAdvisor Community

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Lanham, MD
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 7, 2016

We had a great relaxing stay for the Christmas Holiday. We enjoyed the local shopping, tavern, and movie theater. It is a very spacious 2BR, 2BTH condo that is well stocked for with linens, dishes, and cookware, more than enough for a week's stay.

Helpful?
Thank ktgtravel
PeppertreeABManager, Manager at Peppertree Atlantic Beach, a Festiva Resort, responded to this review

Thank you for staying with us here at Peppertree Atlantic Beach. We are so glad you had a great stay and hope to see you back here soon for another enjoyable vacation. More 

Morehead City, North Carolina
Level Contributor
49 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 4, 2015

My wife and I have stayed at Peppertree At Atlantic Beach many times in the past. We have always had good stays. But in 2014 my wife and I bought a home in nearby Morehead City - we had already booked the week of Christmas a year before. As a result we gifted the stay to some dear friends from... More 

Helpful?
Thank Bear E
PeppertreeABManager, Manager at Peppertree Atlantic Beach, a Festiva Resort, responded to this review

Thank you for taking the time to write about your concerns. I am sorry that you feel we do not have compassion about the situation but Board is working very hard to develop a plan to fix those decks and walkways for you as an owner. At this time we do not have all the answers to the question that... More 

Meriden, Connecticut
Level Contributor
201 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed November 22, 2015

We had a two bedroom suite and there was plenty of room for the six of us. It was fully stocked with all items needed to cook, etc. A short walk to the beach 5-10 minutes. Many areas, buildings were cordoned off for safety reasons

Helpful?
Thank JohnBCt
PeppertreeABManager, Manager at Peppertree Atlantic Beach, a Festiva Resort, responded to this review

Dear John: Thank you for your feedback and I hope you enjoyed your stay at Peppertree. The buildings in which are condoned are getting the decks and walkways as well as the stairwells are going to be worked on and hopefully by your next visit will be in full working condition. More 

erie, pa
Level Contributor
97 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed November 20, 2015

Imagine our concern arriving after long road trip to see most of the buildings condemned. Fortunately the staff was welcoming and we even had time to walk on the beach before dark. Yes, the shuttered buildings were a red flag, BUT we had no problems with the building or unit we stayed in.

Helpful?
Thank mary y
PeppertreeABManager, Manager at Peppertree Atlantic Beach, a Festiva Resort, responded to this review

Dear Mary, Thank you for staying with us hear at Peppertree. I shared your comments with the entire staff and they really appreciate the positive feedback. We're sorry you were worried when you first pulled into property but the board is working on getting it all fixed and hopefully when you come back to visit everything will be looking better... More 

Fernandina Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 16, 2015

I have been a member or Peppertree since 1994 and have dealt with several" issues" over this time, but I am completely blown away that management has allowed this property to deteriorate to such a level that half the resort is condemned. Further, I have a time share that will not be honored, though I've paid over $630 in annual... More 

Helpful?
3 Thank francis h
PeppertreeABManager, Manager at Peppertree Atlantic Beach, a Festiva Resort, responded to this review

Thank you for taking your time to express your concerns with us. We apologize for the inconveniences that you have occurred over the years. Every year we send out budgets to all the owners showing them where their money will be used. If you would like copies of these we are more than willing to provide those to you. Your... More 

Sanford, North Carolina
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed September 30, 2015

2 weeks before our scheduled trip we got a call from RCI to tell us that Peppertree Resort, Atlantic beach had been condemned by the city for being structurally unsound!! We were shocked and left up in the air for a place to saty!!

Helpful?
4 Thank Elaine B
PeppertreeABManager, Manager at Peppertree Atlantic Beach, a Festiva Resort, responded to this review

I apologize for any inconvenience. This is something we did not expect. If you are an owner, your board will be in contact with you about the future plans for repair/replacement. Again sorry for all the inconveniences this has caused you and your family. More 

Pinehurst, North Carolina
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed September 17, 2015

So we have been coming to this resort for the last several years as Festiva owners. Imagine our surprise when we arrived last week and found the place a near ghost town! Earlier this summer, two incidents of deck failure in Emerald Isle had sent some folks to the hospital caused all the local communities to inspect, apparently, every deck... More 

Helpful?
1 Thank clark g
PeppertreeABManager, Manager at Peppertree Atlantic Beach, a Festiva Resort, responded to this review

Dear Clark: Thank you for your feedback and I'm glad you had a nice time at the beach on labor day weekend. I understand your concerns about the property and we appreciate them. The board is working on a plan for the buildings and hopefully on your next visit everything will be resolved. More 

Canandaigua, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed August 22, 2015

I have been an owner at this timeshare for 30 years. More than half it is now closed due to unsafe conditions and the failure of the property managers to replace the aging decks etc. It is appalling that the yearly maintenance fees ($600+) per week per unit have not been used to upgrade and do necessary maintenance. One part... More 

Helpful?
6 Thank Susan J
PeppertreeABManager, Manager at Peppertree Atlantic Beach, a Festiva Resort, responded to this review

Dear Susan: Thank you for your feedback and I sincerely apologize for this unforeseen circumstance. Your board of directors is working on a plan to fix the problems and once the plan is complete, it will be relayed to the owners. More 

Myrtle Beach, South Carolina
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 21, 2015

Traded for this week, our two bedroom was the farthest in the entire property, but new and very pretty. The management had first placed us in section 1, which was old dirty and with condemned buildings right next door. I refused to stay there and was reassigned to section 3, the newest. The car had to be packed in order... More 

Helpful?
Thank Christine B
PeppertreeABManager, Manager at Peppertree Atlantic Beach, a Festiva Resort, responded to this review

Thank you for taking the time to express your concerns about our resort. I'm sorry about the circumstances in which you found out about your unit. This was an unforeseen circumstance, in which we had no time to advise you about your building sooner, so that you could make other plans. I also apologize that no one on the board... More 

North Carolina Mountains, North Carolina
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed August 20, 2015

Have stayed here multiple weeks in the past and it's always been a great vacation. Management has been cooperative (although the sales team, a different group run by Festiva, is your typical pushy commission-sales type of group; just ignore their requests to meet with you and you'll have a great vacation.) However this year we have been notified that many... More 

Helpful?
5 Thank Flyer1965
PeppertreeABManager, Manager at Peppertree Atlantic Beach, a Festiva Resort, responded to this review

Thank you for expressing your concerns about our Resort. The renovations taking place in phase 2 will begin in October of this year and the buildings will reopen at the beginning of next year. We hope that you will return to our resort enjoy your next vacation. Have a excellent Summer. More 

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