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Quality Inn & Suites Biltmore South

2.0 of 5
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1 Skyland Inn Drive, Arden, NC 28704
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Quality Inn & Suites Biltmore South
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Ranked #1 of 3 Hotels in Arden
A recent review
3 of 5 stars Reviewed July 7, 2013
jeralde Atlanta, GA
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94 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Quality Inn & Suites Biltmore South
See the most recent reviews
Avondale, Arizona
1 review
2 of 5 stars Reviewed July 11, 2013

Stayed one night with pets while passing through. Room was very outdated and dirty. Check in staff was very good. Morning check out staff ignored me while he attended to something else (not another customer). Would not stay here again.

Was this review helpful? Yes
BFH_Marketing, Guest Relations Manager at Quality Inn & Suites Biltmore South, responded to this review

Dear AZNancy622, Thank you for sharing your experience and we apologize if your stay with us did not meet expectations. We do hope that you consider staying with us again so we can change your opinion of our wonderful hotel. Sincerely, Lauren McDevitt Marketing and Guest Relations Quality Inn and Suites Biltmore South More 

Atlanta, GA
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed July 7, 2013

Nothing fancy here, but no complaints. We had a pet-friendly room on the 1st floor which was outdated, but clean. The staff (Amanda) was very helpful and so I'd rate the staff excellent. Pool small and unfortunately the whirlpool very lukewarm. Breakfast was varied and decent; pretty much typical. One note. We ate at the Harbor Inn the next exit... More 

Was this review helpful? Yes 1
Independence, Kentucky
Top Contributor
57 reviews 57 reviews
15 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed June 14, 2013 via mobile

We stopped at this hotel on our way to the beach. We did not have reservation because we were trying to go as far as we could on our drive. We received a friendly greeting and the lobby nice. The rate was surprisingly inexpensive. Breakfast was average, but met our needs. Room was clean- outdated, but clean. Nothing fancy here... More 

Was this review helpful? Yes 1
Mountainside, New Jersey
Top Contributor
64 reviews 64 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed June 8, 2013

While the staff at the hotel was wonderful and the hotel was in a convenient location for what we were doing in the area, I would look for other places before returning to this hotel. The hallways were hot and muggy, the door keys never worked correctly (in fact they were only programmed initially for 2 days even though we... More 

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Travelers are raving about these Arden hotels

Louisville, Kentucky
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 21, 2013

Stayed here both on the way and back from the beach, and both times found it comfortable and quiet. Indoor pool and breakfast were very nice. Rooms showing their age and on the stay found candy wrappers in the drawer next to the bed, but generally very clean. Would stay again.

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New Kensington, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 8, 2013

We stayed here for a weekend getaway. I was a little worried when I read some reviews, but it was fine. When we travel, we generally are looking for a clean, safe hotel in a safe area that doesn't cost too much. This certainly fit that description. The staff was friendly. The breakfast in the morning included healthy things to... More 

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Jamul, California
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 23, 2013

No flat screen tv's. Are you kidding me???? Hey, it's 2013, not 1980! Super slow internet, but I fixed that by moving close to the window and using McDonald's wifi across the street. Called the desk and was told too many people were using the internet during the evening peak time and that is why it was slow. Then, upgrade... More 

Was this review helpful? Yes 3
BFH_Marketing, Guest Relations Manager at Quality Inn & Suites Biltmore South, responded to this review

Dear JosephLCooke, We appreciate your feedback regarding your recent stay with us. We do apologize that some aspects of your stay were not to your liking, but we are glad to hear that you enjoyed our location, shuttle to Biltmore Park Town Square and our clean rooms. While the areas in front of our hotel are not under our control,... More 

Tucker, Georgia
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 20, 2013

My wife and % were visiting her cousin in Asheville, NC ands stayed at the Quality Inn and Suites off I-26, Just south of Asheville. We had a very nice suite (Upgraded) and really enjoyed the indoor pool and the breakfast. I would recommend this hotel to anyone going in the area. It is extremely close to the Farmer Market/... More 

Was this review helpful? Yes 4
BFH_Marketing, Guest Relations Manager at Quality Inn & Suites Biltmore South, responded to this review

Hello c0mmanderray, Thank you so much for sharing your recent experience at the Quality Inn & Suites Biltmore South! Its great that you enjoyed your upgraded suite, our property amenities and our location across from Biltmore Park Town Square and the Farmer's Market. We appreciate your business and hope to have you back again soon! Sincerely, Lauren McDevitt Marketing and... More 

Mifflintown, Pennsylvania
Contributor
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 17, 2013

We had a one bedroom suite with living area separate from the bedroom. It had two full bathrooms, which was great for kids on pull out sleeper sofa. We weren't expecting that. The room had a small refrigerator, microwave, large counter area with sink and coffee pot along with two TV's. The room was fairly clean for our high standards... More 

Was this review helpful? Yes 1
Cincinnati, OH
Contributor
15 reviews 15 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 31, 2012

Even though the decor and furniture were a little dated, we found this hotel to be a good deal for the price. It is located across the street from great shopping and the Regal Biltmore Grande Stadium 15 Theater. Jamee at the front desk could not have been any more pleasant and helpful. The rooms were clean and quiet. If... More 

Was this review helpful? Yes 3
BFH_Marketing, Guest Relations Manager at Quality Inn & Suites Biltmore South, responded to this review

Hello teachms, Thank you for sharing your feedback regarding your recent stay at the Quality Inn & Suites Biltmore South. We are pleased to hear that you enjoyed our location, across from Biltmore Park Town Square, and that our front desk staff was helpful during your time with us! We appreciate your business and hope that you stay with us... More 

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