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Quality Inn & Suites Biltmore South

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1 Skyland Inn Drive, Arden, NC 28704
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Quality Inn & Suites Biltmore South
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Ranked #1 of 3 Hotels in Arden
A recent review
4 of 5 stars reviewed 2 weeks ago
Kaitlyn G
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89 reviews from our community

Traveler rating
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    32
    15
    6
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37
18
4
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My boyfriend and I wanted a getaway weekend to relax and just enjoy the mountainous area. This hotel was a great budget friendly choice. Our room was spacious with two bathrooms, a living room, and a bedroom with a king size bed. The rooms were pretty clean, my only issue was a heavy moldy smell coming from beside the bed... More 

Was this review helpful? Yes 1
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 20, 2015

The room was nice.Just don't get a room by the highway side due to traffic noise. The breakfast bar was really good.Something for even the pickie eaters. They had two coffee dispensers in the lobby. I drink decaffeinated coffee so this was nice. AFTER 3 CUPS of what I thought was the best tasting decaf I had ever drank kicked... More 

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BFH_Marketing, Guest Relations Manager at Quality Inn & Suites Biltmore South, responded to this review

Dear julie s, Thank you for sharing your feedback from your recent stay at the Quality Inn and Suites Biltmore South. We are please you enjoyed your room, however we do apologize for your reaction to our coffee. We serve fresh coffee each day, throughout the day, and are sorry to hear that it didn't settle well with you, and... More 

Arden
1 review
4 of 5 stars Reviewed February 4, 2015

Good Stay, Great Staff, we will use this motel again. We were their two nights and had another family member select another room the second night. The first night we had guests smoking outside our window. It was the talking not the smoking that kept wakening us up.

Review collected in partnership with Easytobook.com

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St. Petersburg, Florida
Top Contributor
62 reviews 62 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed January 9, 2015

Stayed 8 nights with the family Boston Terrier over the Christmas Holiday booked 6 nights through the Biltmore Estates Christmas at Biltmore package. (Biltmore Inn does not take pets). Property is owned by Biltmore (actually William Cecil owner of Biltmore). Biltmore tickets, book and packages were ready for us on arrival. Staff was great, room clean and appeared recently updated.... More 

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Chattanooga, Tennessee, United States
Top Contributor
87 reviews 87 reviews
8 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed December 31, 2014

So first the good. It's in a handy location. Close to the interstate right across the street from a few restaurants, shops, and a movie theater. The staff was extremely friendly and helpful. It was not crazy expensive. However, like others have said, it's time for some updates. Our carpet was threadbare in spots and one bed dipped in in... More 

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Muncie, Indiana
2 reviews
2 of 5 stars Reviewed December 30, 2014

We were told this hotel had been renovated 2014. Carpets very worn and dirty with a space under the bed where there wasn't any carpet. When exiting the elevator on the 2nd floor it smelled like a nursing home not cleaned, poor venalation. We were very disappointed in the fact, there wasn't a closet to contain our luggage for the... More 

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Raleigh, North Carolina
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed September 21, 2014

This hotel has seen MUCH better days but it seems like it's holding on, although just barely. We were in a 2 Queen Room and only one of the beds were really something we would sleep on. The other was completely flat and hard with no padding. The pillows were very comfortable though! Bathroom worked just fine for what it... More 

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Des Moines
Contributor
20 reviews 20 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 2, 2014

Friendly staff was a good start. Very helpful. The carpet was worn out you could see the pad if that under. Bathroom clean . Bed basic pretty worn also. Breakfast your basic. Waffle cereal juice option. Clean quiet otherwise. Middle of the road. Not a high dollar location.

Was this review helpful? Yes 1
BFH_Marketing, Director of Sales at Quality Inn & Suites Biltmore South, responded to this review

Dear Branuga - Thank you for you feedback on our Quality Inn & Suites. I'm glad that you enjoyed our clean and comfortable hotel while traveling to Asheville. We pride ourselves on our friendly staff and appreciate your compliments regarding their congeniality. We just had a meeting this morning to address the carpet concern by budgeting for a refresh in... More 

Georgia
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 8, 2014

Staff friendly. The gentleman working the breakfast bar on Aug. 2nd was awesome. It was crowded and he kept everything stocked. He really worked hard and kept a friendly attitude. Great location, rooms adequate even though beds not the most comfortable and the pillows were not that good. A separate building for the pool was nice too. The hotel was... More 

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BFH_Marketing, Director of Sales at Quality Inn & Suites Biltmore South, responded to this review

Dear fitzati - Thank you for you feedback on our Quality Inn & Suites. I'm glad that you enjoyed our clean and comfortable hotel while traveling to Asheville to visit the Biltmore Estate. We pride ourselves on our friendly staff and appreciate your compliments regarding their congeniality. I have informed our manager to convey your positive comments about the breakfast... More 

Contributor
19 reviews 19 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 6, 2014

This hotel is located close to restaurants and Starbucks. Biltmore Estate and village are just a short drive away. The hotel was very clean and very friendly staff. They were completely booked when we stayed there, but were accommodated with all that was needed. Very dog friendly too. Will stay here again.

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BFH_Marketing, Director of Sales at Quality Inn & Suites Biltmore South, responded to this review

Dear IngridC7273 - Thank you for you feedback on our Quality Inn & Suites. I'm glad that you enjoyed our clean and comfortable hotel while traveling to Asheville to visit the Biltmore Estate. We pride ourselves on our friendly staff and appreciate your compliments regarding their congeniality. Your positive comments are appreciated. We look forward to you choosing our hotel... More 

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