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Quality Inn & Suites Biltmore South

2.0 of 5
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1 Skyland Inn Drive, Arden, NC 28704
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Quality Inn & Suites Biltmore South
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Ranked #1 of 3 Hotels in Arden
A recent review
3 of 5 stars reviewed 3 weeks ago
Becky B New York
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100 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New York
Level Contributor
154 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good location, large hotel. Place is showing it's age a bit- carpet starting to fray and furnishings looking a bit tired. We had a bit of a scare in the am when the light streaming through the holes in the curtain lining (see below) made quite a site as we woke up. We found food on the back of the... More 

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concord, nc
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 22, 2015

I thought this hotel was new because it was so nice and clean, and the facility appeared to be new. The front desk clerk said it was not new, much to my surprise. The bed and pillows were nice and comfy. The desk clerk was friendly (checked in the afternoon of 6/20/15, so kudos to that nice young lady). In... More 

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DC
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed June 19, 2015

OK, I really wanted to like this hotel. The location was right for our family trip and the receptionist was helpful and charming. But the room just was not up to snuff. The carpet was completely worn through in two places, the curtains had holes in them, and the furniture was scratched. When I asked, I was told they plan... More 

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Charleston, South Carolina
Level Contributor
3 reviews
1 of 5 stars Reviewed June 14, 2015

This is the worst hotel I have ever stayed at. My family had a crappy stay and i do not reccomend this hotel to anyone, even my worst enemy! For one, the walls are paper thin! I could hear some "moaning" if you may call it that from the room beside me. Not okay!!! My family and I split 2... More 

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Orlando, Florida
Level Contributor
75 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed June 13, 2015

Got an awesome price on this property through Priceline. The rooms are kind of dated, but very much adequate. I did not have a micro/fridge. The pet fee was only $25 per stay, which was a plus. There was also a pretty good breakfast in the morning. There are some awesome trails across the street to walk/jog with your pup.... More 

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Vancouver, Canada
Level Contributor
55 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed June 5, 2015

We stayed one night at this hotel during our recent Cosmos bus tour. We were assigned #303, which faces a quiet road. Our room was very clean and we had a very comfortable stay. The hotel does have thin walls and noise can be an issue. However, it was reasonably quiet at night and we had good sleep even though... More 

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Hickory NC
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed April 29, 2015

Nice large rooms in safe shopping neighborhood. close to some fast food restaurants and interstate. no problem with road noise. Very clean. it is pet friendly but that was not a problem at all. Night clerk was precious and gracious. I enjoyed it. Pool area was very nice but I was told the water was cold. Nice breakfast with egg... More 

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Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 21, 2015 via mobile

I never expect much from a quality inn but this one really surprised me. Staff members were friendly and helpful. Property has been well maintained. Pool and hot tub area was HUGE and very clean. Everything on this property was super clean. Basic FREE breakfast of eggs, sausage, donuts, cereal, yogurt, etc. Rooms were very clean, too.

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Charlotte, North Carolina, United States
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 12, 2015

I rated this good for the indoor pool and exercise room and free services in business center. The pool room was echo-y so it was very unpleasant when children were there, which was most of the time. The heated pool was a little on the cool side. The hot tub spa was hot. The breakfast was one of the better... More 

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Whittier, North Carolina
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed April 9, 2015

I called this hotel directly to check and see if their pool was heated and warm and working. Most hotels in the Asheville area have outdoor pools. The first hotel I called the pool was working but the boiler was out so it was cold. So I called and I asked if the pool was working? Then if it was... More 

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