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Quality Inn & Suites Biltmore South

2.0 of 5
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1 Skyland Inn Drive, Arden, NC 28704
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Quality Inn & Suites Biltmore South
Best prices for: 1 room 1 guest
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Ranked #1 of 3 Hotels in Arden
A recent review
5 of 5 stars reviewed 3 weeks ago
vballm0m Hickory NC
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94 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hickory NC
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice large rooms in safe shopping neighborhood. close to some fast food restaurants and interstate. no problem with road noise. Very clean. it is pet friendly but that was not a problem at all. Night clerk was precious and gracious. I enjoyed it. Pool area was very nice but I was told the water was cold. Nice breakfast with egg... More 

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Senior Contributor
27 reviews 27 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

I never expect much from a quality inn but this one really surprised me. Staff members were friendly and helpful. Property has been well maintained. Pool and hot tub area was HUGE and very clean. Everything on this property was super clean. Basic FREE breakfast of eggs, sausage, donuts, cereal, yogurt, etc. Rooms were very clean, too.

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Charlotte, North Carolina, United States
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 12, 2015

I rated this good for the indoor pool and exercise room and free services in business center. The pool room was echo-y so it was very unpleasant when children were there, which was most of the time. The heated pool was a little on the cool side. The hot tub spa was hot. The breakfast was one of the better... More 

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Whittier, North Carolina
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed April 9, 2015

I called this hotel directly to check and see if their pool was heated and warm and working. Most hotels in the Asheville area have outdoor pools. The first hotel I called the pool was working but the boiler was out so it was cold. So I called and I asked if the pool was working? Then if it was... More 

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Toronto, Canada
Top Contributor
76 reviews 76 reviews
16 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed April 1, 2015

We spent a weekend here and the place was busy with families travelling for the Easter holiday break. This made breakfasts rather hectic but there was plenty of choice to suit all tastes. Our bedroom was clean and comfortable, as was the bathroom, but there weren't enough electrical outlets to accommodate our electronic gadgets. The free WIFI worked satisfactorily and... More 

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Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 10, 2015

My boyfriend and I wanted a getaway weekend to relax and just enjoy the mountainous area. This hotel was a great budget friendly choice. Our room was spacious with two bathrooms, a living room, and a bedroom with a king size bed. The rooms were pretty clean, my only issue was a heavy moldy smell coming from beside the bed... More 

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Atlanta, Georgia
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 20, 2015

The room was nice.Just don't get a room by the highway side due to traffic noise. The breakfast bar was really good.Something for even the pickie eaters. They had two coffee dispensers in the lobby. I drink decaffeinated coffee so this was nice. AFTER 3 CUPS of what I thought was the best tasting decaf I had ever drank kicked... More 

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BFH_Marketing, Guest Relations Manager at Quality Inn & Suites Biltmore South, responded to this review

Dear julie s, Thank you for sharing your feedback from your recent stay at the Quality Inn and Suites Biltmore South. We are please you enjoyed your room, however we do apologize for your reaction to our coffee. We serve fresh coffee each day, throughout the day, and are sorry to hear that it didn't settle well with you, and... More 

1 review
4 of 5 stars Reviewed February 4, 2015

Good Stay, Great Staff, we will use this motel again. We were their two nights and had another family member select another room the second night. The first night we had guests smoking outside our window. It was the talking not the smoking that kept wakening us up.

Review collected in partnership with Easytobook.com

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St. Petersburg, Florida
Top Contributor
62 reviews 62 reviews
22 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed January 9, 2015

Stayed 8 nights with the family Boston Terrier over the Christmas Holiday booked 6 nights through the Biltmore Estates Christmas at Biltmore package. (Biltmore Inn does not take pets). Property is owned by Biltmore (actually William Cecil owner of Biltmore). Biltmore tickets, book and packages were ready for us on arrival. Staff was great, room clean and appeared recently updated.... More 

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Chattanooga, Tennessee, United States
Top Contributor
87 reviews 87 reviews
8 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed December 31, 2014

So first the good. It's in a handy location. Close to the interstate right across the street from a few restaurants, shops, and a movie theater. The staff was extremely friendly and helpful. It was not crazy expensive. However, like others have said, it's time for some updates. Our carpet was threadbare in spots and one bed dipped in in... More 

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