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All 3 Arden hotels

Quality Inn & Suites Biltmore South

2.0 of 5 Hotel   |   1 Skyland Inn Drive, Arden, NC 28704
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Ranked #1 of 3 Hotels in Arden
A recent review
4 of 5 stars reviewed 2 weeks ago
COFLZephyr St. Petersburg, Florida
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86 reviews from our community

Traveler rating
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    21
    32
    15
    6
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36
17
4
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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St. Petersburg, Florida
Top Contributor
62 reviews 62 reviews
22 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 8 nights with the family Boston Terrier over the Christmas Holiday booked 6 nights through the Biltmore Estates Christmas at Biltmore package. (Biltmore Inn does not take pets). Property is owned by Biltmore (actually William Cecil owner of Biltmore). Biltmore tickets, book and packages were ready for us on arrival. Staff was great, room clean and appeared recently updated.... More 

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Chattanooga, Tennessee, United States
Top Contributor
87 reviews 87 reviews
8 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago

So first the good. It's in a handy location. Close to the interstate right across the street from a few restaurants, shops, and a movie theater. The staff was extremely friendly and helpful. It was not crazy expensive. However, like others have said, it's time for some updates. Our carpet was threadbare in spots and one bed dipped in in... More 

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Muncie, Indiana
2 reviews
2 of 5 stars Reviewed 3 weeks ago

We were told this hotel had been renovated 2014. Carpets very worn and dirty with a space under the bed where there wasn't any carpet. When exiting the elevator on the 2nd floor it smelled like a nursing home not cleaned, poor venalation. We were very disappointed in the fact, there wasn't a closet to contain our luggage for the... More 

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Raleigh, North Carolina
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed September 21, 2014

This hotel has seen MUCH better days but it seems like it's holding on, although just barely. We were in a 2 Queen Room and only one of the beds were really something we would sleep on. The other was completely flat and hard with no padding. The pillows were very comfortable though! Bathroom worked just fine for what it... More 

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Des Moines
Contributor
18 reviews 18 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 2, 2014

Friendly staff was a good start. Very helpful. The carpet was worn out you could see the pad if that under. Bathroom clean . Bed basic pretty worn also. Breakfast your basic. Waffle cereal juice option. Clean quiet otherwise. Middle of the road. Not a high dollar location.

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BFH_Marketing, Director of Sales at Quality Inn & Suites Biltmore South, responded to this review

Dear Branuga - Thank you for you feedback on our Quality Inn & Suites. I'm glad that you enjoyed our clean and comfortable hotel while traveling to Asheville. We pride ourselves on our friendly staff and appreciate your compliments regarding their congeniality. We just had a meeting this morning to address the carpet concern by budgeting for a refresh in... More 

Georgia
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 8, 2014

Staff friendly. The gentleman working the breakfast bar on Aug. 2nd was awesome. It was crowded and he kept everything stocked. He really worked hard and kept a friendly attitude. Great location, rooms adequate even though beds not the most comfortable and the pillows were not that good. A separate building for the pool was nice too. The hotel was... More 

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BFH_Marketing, Director of Sales at Quality Inn & Suites Biltmore South, responded to this review

Dear fitzati - Thank you for you feedback on our Quality Inn & Suites. I'm glad that you enjoyed our clean and comfortable hotel while traveling to Asheville to visit the Biltmore Estate. We pride ourselves on our friendly staff and appreciate your compliments regarding their congeniality. I have informed our manager to convey your positive comments about the breakfast... More 

Contributor
19 reviews 19 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 6, 2014

This hotel is located close to restaurants and Starbucks. Biltmore Estate and village are just a short drive away. The hotel was very clean and very friendly staff. They were completely booked when we stayed there, but were accommodated with all that was needed. Very dog friendly too. Will stay here again.

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BFH_Marketing, Director of Sales at Quality Inn & Suites Biltmore South, responded to this review

Dear IngridC7273 - Thank you for you feedback on our Quality Inn & Suites. I'm glad that you enjoyed our clean and comfortable hotel while traveling to Asheville to visit the Biltmore Estate. We pride ourselves on our friendly staff and appreciate your compliments regarding their congeniality. Your positive comments are appreciated. We look forward to you choosing our hotel... More 

Bristol, Tennessee
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 6, 2014

This place was, as I said, more than adequate for a night's stay with three children. The suite with a king bed and a pull-out sofa bed was really nice to have, and the room was very clean. The pool and hot tub were nice to have, too. Breakfast was decent also. Overall, no complaints other than the location, which... More 

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BFH_Marketing, Director of Sales at Quality Inn & Suites Biltmore South, responded to this review

Dear kajoelle - Thank you for you feedback on our Quality Inn & Suites. I'm glad that you enjoyed our clean and comfortable suite while traveling to Asheville. We pride ourselves on our friendly staff who show a great deal of caring regarding our guests. As for the area, the construction projects on either side of the hotel will be... More 

North Carolina
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed July 2, 2014

We stayed here for 2 nights for a baseball tournament and found everything to be above average. The room was clean and while older and outdated (Tube type TV for instance), it met our needs perfectly. Breakfast buffet was good and the coffee in the lobby all day and night was great. Staff was friendly and helpful. The pool is... More 

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BFH_Marketing, Director of Sales at Quality Inn & Suites Biltmore South, responded to this review

Dear Caseman 1969 - Thank you for you feedback on our Quality Inn & Suites. I'm glad that you enjoyed our clean and comfortable hotel while traveling to Asheville for your baseball tournament. We pride ourselves on our friendly staff and appreciate your compliments regarding their congeniality. Our TV's have all been recently upgraded to new flat screens. I'm sorry... More 

Ellijay, Georgia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 30, 2014

We was at a baseball tournament. Hotel staff was friendly, answered any questions and gave me information. The hotel did not have laundry facilities, but they gave me directions to a Laundromat about five miles away. The air conditioner kept waking me up going off and on but solved that issue putting it on fan auto and it was fine... More 

Was this review helpful? Yes
BFH_Marketing, Director of Sales at Quality Inn & Suites Biltmore South, responded to this review

Dear Edith G - Thank you for choosing our Quality Inn & Suites while you were in Asheville for your baseball tournament. I'm glad that you got to enjoy the convenience of our wonderful hotel. I do apologize for the noisy AC unit, and hope that you had the opportunity to report this to our Engineering Department, so that they... More 

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Additional Information about Quality Inn & Suites Biltmore South

Address: 1 Skyland Inn Drive, Arden, NC 28704
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Arden
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Biltmore South 2*
Number of rooms: 107
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Also Known As:
Quality Inn And Suites Biltmore South
Quality Inn & Suites Biltmore South Hotel Arden
Quality Inn Biltmore South
Quality Inn Arden
Arden Quality Inn

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