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Candlewood Suites Apex Raleigh Area

2.0 of 5 1005 Marco Drive, Apex, NC 27502
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Candlewood Suites Apex Raleigh Area
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Candlewood Suites Apex Raleigh Area
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27 reviews from our community

Traveler rating
    12
    9
    3
    1
    2
See reviews for
9
3
5
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Myrtle Beach, South Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 10, 2014

Our family stayed for two nights during the N.C. State Fair..We brought along our 2.5 year old great granddaughter..The front end staff were wonderful in assisting with all of our needs for the baby...from setting up her crib to providing fun bowling toys for her. It was so pleasant to walk through the lobby and have such friendly staff ready,... More 

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candlewoodapex, General Manager at Candlewood Suites Apex Raleigh Area, responded to this review

Thank you so much Kimarval. We love to see our guests have a great time. I'm glad you and your family enjoyed your stay at Candlewood Suites in Apex. From kiddie rides at the NC State Fair to games from our Lending Locker, what an exciting weekend. Hope to see you again when you're back in town. Safe travels, Henry... More 

Cumming,GA
Top Contributor
50 reviews 50 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 6, 2014

Clean and modern. Staff helpful. Rooms are large. The hotel is mainly an extended stay hotel so it has all the goodies. They even have a free laundry.. The rooms are very large. The one issue I have is that with a large room they should have installed King beds not Quee.

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candlewoodapex, General Manager at Candlewood Suites Apex Raleigh Area, responded to this review

Thank you dennis30041 for taking time to share your review. I'm so glad you enjoyed your visit to Apex at the Candlewood Suites. All the amenities of home, and we try to keep you cozy and comfortable. We hope to see you back again, whether you stay a day, week, or month. Safe travels, Henry More 

oklahoma
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 30, 2014

I stayed here for 2 days honestly because Apex only has 3 hotels. My advice: Go next door to Holiday Inn Express, they serve breakfast and have daily cleaning, which I thought was a must at hotels. Candle-wood allows pets but do not have daily cleaning so if you stay more than 1 day and want clean towels YOU must... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Apex Raleigh Area, responded to this review

Dear dellasjoy, Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the over-all issues you had during your stay. It is regrettable that we fell below your expectations. We want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product.... More 

Fort Pierce, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 3, 2014

Pretty ordinary. No room safe, which would have been welcome. Much help available that you may ask for, but the general feel of the place is plain, simple, no-frills. Having a recliner in the room was a nice touch, I mean, how did they know I like that?

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IHGCare, Guest Relations Manager at Candlewood Suites Apex Raleigh Area, responded to this review

Dear Paul C, Thank you for writing a review about our property. We strive to give great and impressive service to all of our guests and it makes us happy to read our guest services was to your liking. We appreciate all the feedback we receive as we rely on you, our valued guest, to tell us how we are... More 

Holly Springs, NC
Senior Reviewer
6 reviews 6 reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 17, 2014

Stayed for a month while waiting for a home. It overall was nice but really wish they had a pool. There were movies to sign out, free laundry and it was very quiet overall. The bad things were that the air condition in the gym did not work, and the cigarette receptacle was in the area where a grill was... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Apex Raleigh Area, responded to this review

Dear anamergirl, Thank you for writing a review following your recent stay. It was a pleasure having you for a month-long stay and we are glad you enjoyed a quiet environment in our property. I do want to take this time to apologize for our shortcomings, with regards to our designated smoking area and grill, as well as the air... More 

Alexandria
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 5, 2014 via mobile

This was my first time staying at Candlewood Suites. It's really a studio apartment complete with a small kitchenette. I was pleasantly surprised at how clean the room was. The bed was pretty comfortable, but the pillows were lumpy and not very. It's also not at all easy to get in and out on the road at certain times of... More 

Was this review helpful? Yes 1
Albany, Georgia
Contributor
18 reviews 18 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 21, 2014

I have just spend 6 nights at Candlewood Suites in Apex, and while I am not likely to stay there again, it was certainly not awful. First, as others have said, know that they cater to longer stays. I knew that, but here are the things that I didn't know (perhaps I didn't read enough reviews). 1. No cleaning service... More 

Was this review helpful? Yes 1
candlewoodapex, General Manager at Candlewood Suites Apex Raleigh Area, responded to this review

Dear tarheel77, Thank you for reviewing your stay with us. Providing excellent service is one of our biggest priorities and we're deeply sorry that we did not meet your expectations during your stay. Our team will discuss your feedback promptly in order to ensure we give our guests the service you deserve - if you'd like to discuss further, please... More 

Dallas, Texas
Top Contributor
66 reviews 66 reviews
65 hotel reviews
109 helpful votes 109 helpful votes
1 of 5 stars Reviewed January 18, 2014

The person that checked me in was great. Staying over 200 nights a year around the US I know great service. Not here. Got to my room it the air conditioning was on during a cool. The room did not have the standard cd/dvd player. No laundry basket. Not friendly service from other the guys working day and second shift.... More 

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candlewoodapex, General Manager at Candlewood Suites Apex Raleigh Area, responded to this review

Dear WorldTraveler19999, We value our IHG Rewards Club Platinum members and thank you for taking time to provide your feedback. Your comments help us improve our services and maintain the very high standards of service our guests expect. We apologize that we were not able to exceed or at least meet your expectations. Guest comfort is of the utmost concern... More 

Chicago, Illinois
Top Contributor
82 reviews 82 reviews
54 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 15, 2014

Well appointed extended stay room with everything you would need. For us short timers though, they don't provide daily maid service - which when I travel, I enjoy. Past that the internet connection was good - super friendly staff, good water pressure in the shower.

Was this review helpful? Yes
candlewoodapex, General Manager at Candlewood Suites Apex Raleigh Area, responded to this review

Thank you PaulT60606 for taking time to share your review. We're so glad you enjoyed your stay with us. When you're back in our area, whether for a few days or many, we hope to see you back at the Candlewood Suites in Apex NC. Safe travels, Henry More 

Piney Flats, Tennessee
Top Contributor
102 reviews 102 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed August 5, 2013

I've stayed at other highly-ranked hotels in Apex and I believe this is the best hotel in the area. It is a good value for the money and the staff is helpful. The cupboard room is very good and reasonably priced. The rooms have a homey feel to them. They are well-appointed with all you need for an extended stay.... More 

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Additional Information about Candlewood Suites Apex Raleigh Area

Address: 1005 Marco Drive, Apex, NC 27502
Phone Number:
Location: United States > North Carolina > Apex
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Apex Raleigh Area 2*
Number of rooms: 81
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Also Known As:
Candlewood Suites Apex Raleigh Area Hotel Apex

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