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All 6 Apex hotels

Candlewood Suites Apex Raleigh Area

2.0 of 5 Hotel   |   1005 Marco Drive, Apex, NC 27502
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Ranked #2 of 6 Hotels in Apex
A recent review
4 of 5 stars Reviewed August 6, 2014
dennis30041 Cumming,GA
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26 reviews from our community

Traveler rating
    11
    9
    3
    1
    2
See reviews for
8
3
5
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cumming,GA
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 6, 2014

Clean and modern. Staff helpful. Rooms are large. The hotel is mainly an extended stay hotel so it has all the goodies. They even have a free laundry.. The rooms are very large. The one issue I have is that with a large room they should have installed King beds not Quee.

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candlewoodapex, General Manager at Candlewood Suites Apex Raleigh Area, responded to this review

Thank you dennis30041 for taking time to share your review. I'm so glad you enjoyed your visit to Apex at the Candlewood Suites. All the amenities of home, and we try to keep you cozy and comfortable. We hope to see you back again, whether you stay a day, week, or month. Safe travels, Henry More

oklahoma
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 30, 2014

I stayed here for 2 days honestly because Apex only has 3 hotels. My advice: Go next door to Holiday Inn Express, they serve breakfast and have daily cleaning, which I thought was a must at hotels. Candle-wood allows pets but do not have daily cleaning so if you stay more than 1 day and want clean towels YOU must... More

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IHGCare, Guest Relations Manager at Candlewood Suites Apex Raleigh Area, responded to this review

Dear dellasjoy, Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the over-all issues you had during your stay. It is regrettable that we fell below your expectations. We want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product.... More

Fort Pierce, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 3, 2014

Pretty ordinary. No room safe, which would have been welcome. Much help available that you may ask for, but the general feel of the place is plain, simple, no-frills. Having a recliner in the room was a nice touch, I mean, how did they know I like that?

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IHGCare, Guest Relations Manager at Candlewood Suites Apex Raleigh Area, responded to this review

Dear Paul C, Thank you for writing a review about our property. We strive to give great and impressive service to all of our guests and it makes us happy to read our guest services was to your liking. We appreciate all the feedback we receive as we rely on you, our valued guest, to tell us how we are... More

Holly Springs, NC
Senior Reviewer
6 reviews 6 reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 17, 2014

Stayed for a month while waiting for a home. It overall was nice but really wish they had a pool. There were movies to sign out, free laundry and it was very quiet overall. The bad things were that the air condition in the gym did not work, and the cigarette receptacle was in the area where a grill was... More

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IHGCare, Guest Relations Manager at Candlewood Suites Apex Raleigh Area, responded to this review

Dear anamergirl, Thank you for writing a review following your recent stay. It was a pleasure having you for a month-long stay and we are glad you enjoyed a quiet environment in our property. I do want to take this time to apologize for our shortcomings, with regards to our designated smoking area and grill, as well as the air... More

Alexandria
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 5, 2014 via mobile

This was my first time staying at Candlewood Suites. It's really a studio apartment complete with a small kitchenette. I was pleasantly surprised at how clean the room was. The bed was pretty comfortable, but the pillows were lumpy and not very. It's also not at all easy to get in and out on the road at certain times of... More

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Albany, Georgia
Contributor
19 reviews 19 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 21, 2014

I have just spend 6 nights at Candlewood Suites in Apex, and while I am not likely to stay there again, it was certainly not awful. First, as others have said, know that they cater to longer stays. I knew that, but here are the things that I didn't know (perhaps I didn't read enough reviews). 1. No cleaning service... More

Was this review helpful? Yes 1
candlewoodapex, General Manager at Candlewood Suites Apex Raleigh Area, responded to this review

Dear tarheel77, Thank you for reviewing your stay with us. Providing excellent service is one of our biggest priorities and we're deeply sorry that we did not meet your expectations during your stay. Our team will discuss your feedback promptly in order to ensure we give our guests the service you deserve - if you'd like to discuss further, please... More

Dallas, Texas
Top Contributor
66 reviews 66 reviews
65 hotel reviews
108 helpful votes 108 helpful votes
1 of 5 stars Reviewed January 18, 2014

The person that checked me in was great. Staying over 200 nights a year around the US I know great service. Not here. Got to my room it the air conditioning was on during a cool. The room did not have the standard cd/dvd player. No laundry basket. Not friendly service from other the guys working day and second shift.... More

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candlewoodapex, General Manager at Candlewood Suites Apex Raleigh Area, responded to this review

Dear WorldTraveler19999, We value our IHG Rewards Club Platinum members and thank you for taking time to provide your feedback. Your comments help us improve our services and maintain the very high standards of service our guests expect. We apologize that we were not able to exceed or at least meet your expectations. Guest comfort is of the utmost concern... More

Chicago, Illinois
Top Contributor
79 reviews 79 reviews
54 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 15, 2014

Well appointed extended stay room with everything you would need. For us short timers though, they don't provide daily maid service - which when I travel, I enjoy. Past that the internet connection was good - super friendly staff, good water pressure in the shower.

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candlewoodapex, General Manager at Candlewood Suites Apex Raleigh Area, responded to this review

Thank you PaulT60606 for taking time to share your review. We're so glad you enjoyed your stay with us. When you're back in our area, whether for a few days or many, we hope to see you back at the Candlewood Suites in Apex NC. Safe travels, Henry More

Piney Flats, Tennessee
Top Contributor
93 reviews 93 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 5, 2013

I've stayed at other highly-ranked hotels in Apex and I believe this is the best hotel in the area. It is a good value for the money and the staff is helpful. The cupboard room is very good and reasonably priced. The rooms have a homey feel to them. They are well-appointed with all you need for an extended stay.... More

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Atlanta, Georgia
Contributor
19 reviews 19 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 15, 2013

Looks like a run of the mill hotel from the outside but was pleasantly surprised to find a full kitchen, huge closet, desk/table, reclining chair and large bathroom! Staff was incredibly nice at check in. This was a quick, one night stay for us but would most definitely look at staying at this chain again!!

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Additional Information about Candlewood Suites Apex Raleigh Area

Address: 1005 Marco Drive, Apex, NC 27502
Phone Number:
Location: United States > North Carolina > Apex
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Apex Raleigh Area 2*
Number of rooms: 81
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Candlewood Suites Apex Raleigh Area Hotel Apex

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