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Candlewood Suites Apex Raleigh Area

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1005 Marco Drive, Apex, NC 27502
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1 room 1 guest
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Candlewood Suites Apex Raleigh Area
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35 Reviews from our TripAdvisor Community

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Traveler rating
    16
    11
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Bern, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Close to Walmart Super center, & shopping. Kitchen was fully equipped with quality cooking pans and utensils, also was great to have a dishwasher and garbage disposal. Comfortable bed nice extra was the recliner chair. Nice work space which could also be used as a dining table, room was spacious for 2 as my husband joined me on my trip.... More 

Was this review helpful? Yes
candlewoodapex, General Manager at Candlewood Suites Apex Raleigh Area, responded to this review

Dear Kim K, Thank you for sharing your review. We're so glad you enjoyed your stay at Candlewood Suites in Apex. We try to have just what you need to make you feel right at home. Hope to see you again soon. Safe travels, Henry Ogburn More 

Sanford, North Carolina
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed heremant times only because it was very convient to where i was working.THE TWO GIRLS THAT WORK THE DESK ARE HORRIBLE!!!!! I will say that the housekeepers are nice and polite and TOM and TIM THAT WORK THE FRONT DESK ARE VERY KIND AND MAKE U FEEL RIGHT AT HOME LIKE THE OTHER TWO SHOULD DO. I... More 

Was this review helpful? Yes
candlewoodapex, Manager at Candlewood Suites Apex Raleigh Area, responded to this review

Dear jeff s, We value our elite IHG Rewards members. You have chosen to stay with us six times since your original complaint. You have discussed your complaint with me and each member of my staff during various shifts. Where ever you choose to stay in the future, perhaps a kind smile, a please, and a thank you will improve... More 

Raleigh, North Carolina
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed July 21, 2015

My wife and I spend 24 days at Candlewood between the sale and buy of our house. We had absolutely no issues during our stay. The staff was always available and helpful. The rooms and overall hotel was clean and safe. During our stay we noticed that the majority of the guests were either famlies in transition like us or... More 

Was this review helpful? Yes
candlewoodapex, General Manager at Candlewood Suites Apex Raleigh Area, responded to this review

Dear jojobnc, Thank you for your review. We appreciate our long term guests. Knowing you are between homes, we try to keep you comfortable during the transition and provide just what you need to keep life comfortable. If the need arises again, we'll look forward to having you back at your home away from home. Safe travels, Henry Ogburn More 

NC
Level Contributor
101 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 7, 2015

Looked like new upgrades or new building, I don't know. Friendly staff. Room was large and the regular size refrigerator was really nice. Did not hear other rooms which is always good. No breakfast but that was fine. All vending was in lobby.

Was this review helpful? Yes
candlewoodapex, Manager at Candlewood Suites Apex Raleigh Area, responded to this review

Dear v3093, Thank you for taking time to share your review. I'm so glad you enjoyed your stay with us at Candlewood Suites. When you're back in Apex, we hope to see you again soon. Safe travels, Henry Ogburn More 

Sanford, North Carolina
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 12, 2015

chelsey and brandy both have terrible attitudes, very unfriendly and act like you are a bother when u ask or talk to them, many times on the phone on personal business and i had to wait or get treated in a unfriendly matter, hosekkepers are good and dood attitudes and they should be the ones at the front desk not... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Apex Raleigh Area, responded to this review

Dear jeff s, Thank you very much for sharing your experience with us. I am glad that you liked the location of the hotel and found our housekeeping staff to be great and friendly. However, please accept my deepest apologies that the level of service at the front desk was not like you have been expecting. This is definitely not... More 

Durham NC USA
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 11, 2015

So much better than I expected in every way. Clean, comfortable, well-equipped, quiet. Very responsive wireless Internet service included, not an add-on. Absolutely awesome towels! No obvious roughneck/contractor clientele (sorry, but it is what it is - deal with it). Compares VERY favorably to Residence Inn and blows Extended Stay America out of the water.

Was this review helpful? Yes
Naperville, Illinois
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 7, 2015 via mobile

Spent a week here, and the staff was friendly, I called the afternoon I was checking in since I knew I would be arriving late and asked for a room on a higher floor. The person on the phone stated they could put me on the third floor, however when I arrived I was pleasantly surprised with the top floor.... More 

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Raleigh, North Carolina
1 review
5 of 5 stars Reviewed February 16, 2015 via mobile

I want to start off by thanking Russell who works overnight during the audit shift at this hotel. I work at an IHG property in downtown Raleigh and on Valentine's night every hotel in a 20 minute radius from us was sold out, including ours. We had some problems occur and we were down a hotel room at our hotel... More 

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Myrtle Beach, South Carolina
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 10, 2014

Our family stayed for two nights during the N.C. State Fair..We brought along our 2.5 year old great granddaughter..The front end staff were wonderful in assisting with all of our needs for the baby...from setting up her crib to providing fun bowling toys for her. It was so pleasant to walk through the lobby and have such friendly staff ready,... More 

Was this review helpful? Yes
candlewoodapex, General Manager at Candlewood Suites Apex Raleigh Area, responded to this review

Thank you so much Kimarval. We love to see our guests have a great time. I'm glad you and your family enjoyed your stay at Candlewood Suites in Apex. From kiddie rides at the NC State Fair to games from our Lending Locker, what an exciting weekend. Hope to see you again when you're back in town. Safe travels, Henry... More 

Cumming,GA
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed August 6, 2014

Clean and modern. Staff helpful. Rooms are large. The hotel is mainly an extended stay hotel so it has all the goodies. They even have a free laundry.. The rooms are very large. The one issue I have is that with a large room they should have installed King beds not Quee.

Was this review helpful? Yes
candlewoodapex, General Manager at Candlewood Suites Apex Raleigh Area, responded to this review

Thank you dennis30041 for taking time to share your review. I'm so glad you enjoyed your visit to Apex at the Candlewood Suites. All the amenities of home, and we try to keep you cozy and comfortable. We hope to see you back again, whether you stay a day, week, or month. Safe travels, Henry More 

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