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All 6 Apex hotels

Candlewood Suites Apex Raleigh Area

2.0 of 5 Hotel   |   1005 Marco Drive, Apex, NC 27502
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79%
Ranked #2 of 6 hotels in Apex
A recent review
3 of 5 stars reviewed 3 weeks ago
Paul C Fort Pierce, Florida
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  • Reviews (24)
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24 people have reviewed this hotel

Traveler rating
    11
    8
    3
    0
    2
See reviews for
8
2
4
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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English first
Fort Pierce, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pretty ordinary. No room safe, which would have been welcome. Much help available that you may ask for, but the general feel of the place is plain, simple, no-frills. Having a recliner in the room was a nice touch, I mean, how did they know I like that?

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IHGCare, Guest Relations Manager at Candlewood Suites Apex Raleigh Area, responded to this review

Dear Paul C, Thank you for writing a review about our property. We strive to give great and impressive service to all of our guests and it makes us happy to read our guest services was to your liking. We appreciate all the feedback we receive as we rely on you, our valued guest, to tell us how we are... More

Holly Springs, NC
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 17, 2014

Stayed for a month while waiting for a home. It overall was nice but really wish they had a pool. There were movies to sign out, free laundry and it was very quiet overall. The bad things were that the air condition in the gym did not work, and the cigarette receptacle was in the area where a grill was... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Apex Raleigh Area, responded to this review

Dear anamergirl, Thank you for writing a review following your recent stay. It was a pleasure having you for a month-long stay and we are glad you enjoyed a quiet environment in our property. I do want to take this time to apologize for our shortcomings, with regards to our designated smoking area and grill, as well as the air... More

Alexandria
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 5, 2014 via mobile

This was my first time staying at Candlewood Suites. It's really a studio apartment complete with a small kitchenette. I was pleasantly surprised at how clean the room was. The bed was pretty comfortable, but the pillows were lumpy and not very. It's also not at all easy to get in and out on the road at certain times of... More

Was this review helpful? Yes 1
Albany, Georgia
Contributor
18 reviews 18 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 21, 2014

I have just spend 6 nights at Candlewood Suites in Apex, and while I am not likely to stay there again, it was certainly not awful. First, as others have said, know that they cater to longer stays. I knew that, but here are the things that I didn't know (perhaps I didn't read enough reviews). 1. No cleaning service... More

Was this review helpful? Yes 1
candlewoodapex, General Manager at Candlewood Suites Apex Raleigh Area, responded to this review

Dear tarheel77, Thank you for reviewing your stay with us. Providing excellent service is one of our biggest priorities and we're deeply sorry that we did not meet your expectations during your stay. Our team will discuss your feedback promptly in order to ensure we give our guests the service you deserve - if you'd like to discuss further, please... More

Dallas, Texas
Top Contributor
66 reviews 66 reviews
65 hotel reviews
107 helpful votes 107 helpful votes
1 of 5 stars Reviewed January 18, 2014

The person that checked me in was great. Staying over 200 nights a year around the US I know great service. Not here. Got to my room it the air conditioning was on during a cool. The room did not have the standard cd/dvd player. No laundry basket. Not friendly service from other the guys working day and second shift.... More

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candlewoodapex, General Manager at Candlewood Suites Apex Raleigh Area, responded to this review

Dear WorldTraveler19999, We value our IHG Rewards Club Platinum members and thank you for taking time to provide your feedback. Your comments help us improve our services and maintain the very high standards of service our guests expect. We apologize that we were not able to exceed or at least meet your expectations. Guest comfort is of the utmost concern... More

Chicago, Illinois
Top Contributor
79 reviews 79 reviews
54 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 15, 2014

Well appointed extended stay room with everything you would need. For us short timers though, they don't provide daily maid service - which when I travel, I enjoy. Past that the internet connection was good - super friendly staff, good water pressure in the shower.

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candlewoodapex, General Manager at Candlewood Suites Apex Raleigh Area, responded to this review

Thank you PaulT60606 for taking time to share your review. We're so glad you enjoyed your stay with us. When you're back in our area, whether for a few days or many, we hope to see you back at the Candlewood Suites in Apex NC. Safe travels, Henry More

Piney Flats, Tennessee
Top Contributor
90 reviews 90 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 5, 2013

I've stayed at other highly-ranked hotels in Apex and I believe this is the best hotel in the area. It is a good value for the money and the staff is helpful. The cupboard room is very good and reasonably priced. The rooms have a homey feel to them. They are well-appointed with all you need for an extended stay.... More

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Atlanta, Georgia
Contributor
18 reviews 18 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 15, 2013

Looks like a run of the mill hotel from the outside but was pleasantly surprised to find a full kitchen, huge closet, desk/table, reclining chair and large bathroom! Staff was incredibly nice at check in. This was a quick, one night stay for us but would most definitely look at staying at this chain again!!

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Flint, Texas
Contributor
17 reviews 17 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 3, 2013

Great location, clean, quite and a wonderful staff to boot. You can't go wrong here. We were there for only 1 night, but they sold me on looking for a Candlewood in locations that we will be staying longer in.

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Lucedale, Mississippi
Top Contributor
66 reviews 66 reviews
41 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed April 17, 2013

I had to be in the area for business. Having never stayed in a Candlewood Suites before, I booked this based on the reviews. I am glad I did! Check-in was smooth and friendly. The cupboard room was always well-stocked and the prices were reasonable. It was refreshing to actually see something on the honor system in today's cynical world.... More

Was this review helpful? Yes 2
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Additional Information about Candlewood Suites Apex Raleigh Area

Address: 1005 Marco Drive, Apex, NC 27502
Phone Number:
Location: United States > North Carolina > Apex
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Apex Raleigh Area 2*
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Also Known As:
Candlewood Suites Apex Raleigh Area Hotel Apex

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
A refreshed, comfortable hotel with friendly service. It’s the perfect place for the business or leisure traveler to kick back, relax, and be yourself. Ideal for your extended stay and welcoming to all travel needs. At Candlewood Suites Apex Raleigh, we put the amenities where they really count – in your room. Our guests can cook meals in their fully equipped kitchen, relax in the overstuffed recliner while watching movies from our free movie library. Business travelers will work more efficiently utilizing the executive desk with speaker phone and free high-speed Internet. Enjoy all the Comforts of Home as you unpack and settle in. ... more   less 
Number of rooms
81

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