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All 6 Apex hotels

Comfort Inn Apex

2.0 of 5 Hotel   |   1411 East Williams Street, Apex, NC 27502
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Ranked #3 of 6 hotels in Apex
A recent review
5 of 5 stars Reviewed November 28, 2013
Judith L Hilton Head, South Carolina
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20 people have reviewed this hotel

Traveler rating
    6
    6
    0
    3
    5
See reviews for
4
6
2
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Augusta, Georgia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 9, 2013

The hotel is only two floors with no elevator. The staff is friendly and the breakfast is good but the furniture, carpets, and interior is old and worn. The stairwell as well as the hallways smell faintly like a musty mold. The rooms are ok but the bathrooms are very old with water stained ceiling tiles. The hotel was convenient... More

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2kidvacation, General Manager at Comfort Inn Apex, responded to this review

Thank you for taking the time to review our hotel. I wanted to apologize on behalf of our entire staff for not meeting your expectations on your recent stay. Our hotel just completed renovating all of our bathrooms and therefore I was surprised with your comment on the bathroom being old. Per the recent phone conversation you had pointed out... More

Hilton Head, South Carolina
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 28, 2013

We have stayed at this hotel many times over the years as it is conveniently located near family. The hotel is clean, well maintained and the staff, especially Issac, is professional and friendly. We always found the breakfast area to be clean and breakfast items are well presented and stocked. In order to meet Comfort Inns new corporate standards, this... More

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Lafayette, IN
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 29, 2013

Booked this room through booking.com which was great. Based on the reviews being ok we chose to save a few dollars. It ended up not being worth it! As others have said thE hoteL is in the procEss of being reno'd. But that's not really the probleM. Ended up changing from king to queens which had to be done through... More

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2kidvacation, General Manager at Comfort Inn Apex, responded to this review

On behalf of our entire team, I would like to apologize for the inconvience you encountered with your reservations. Your reservation was the first reservation we received via Booking.com since we went live with their site. Upon further investigation into your reservation we found that due to the timing difference between Amsterdam(Booking.com's HQ) and us there is a considerable time... More

NC
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 20, 2013

Upon our 8pm-ish arrival it was obvious that there were renovations taking place, as the lobby had four men laying tile. Our front desk employee offered us a first floor room near the lobby (and explained that the construction noise would likely continue to occur until about 10:30pm) or a second floor room (which we took instead). The stairwell and... More

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2kidvacation, General Manager at Comfort Inn Apex, responded to this review

Thank you for a wonderful review. We appreciate your feedback very much. I am happy to say that the outlets issue will be resolved when we place our new lamps in the rooms. They will have outlets on them to accomodate our guests needs. It is not easy for our guests or our staff when it comes to renovations and... More

Top Contributor
52 reviews 52 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 28, 2013

I stayed here one night while seeing a concert at Koka Booth Ampitheatre nearby. The drive to and from was very easy and the facilities were nice. Everything was clean, the staff was friendly, and the breakfast was sufficient. I would definitely stay here again.

Was this review helpful? Yes
2kidvacation, General Manager at Comfort Inn Apex, responded to this review

Dear Shay O, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are... More

Fort Myers Beach, Florida
Top Contributor
89 reviews 89 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed June 19, 2013

This is a difficult review to make because the hotel in it self was quite average yet staying at it was terrible. My wife and I stayed two separate occasions for a few days and had the same experience each night. The front desk staff were pleasant and professional and the rooms were clean and that's about the only positive... More

Was this review helpful? Yes 1
2kidvacation, Director Of Operations at Comfort Inn Apex, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Apex, North Carolina
1 review
5 of 5 stars Reviewed November 6, 2012

just wanted to thank Rupal and her staff for there weekly wonderful service a truck driver there every tuesday from Atlanta they make my stay enjoyable while on my 10hr dot break before i start my route the next day thanks once again and keep up the good work

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Maryville, Tennessee
1 review
1 of 5 stars Reviewed September 4, 2012

My husband and I arrived late on August 31, 2012, when we arrived in our room, there was NO BEDSPREAD on the bed, just a light blue blanket, sheets and pillows. We did not think we needed to call the front desk about not having a bedspread on the bed after driving all day. The next day a few hours... More

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Senior Contributor
31 reviews 31 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 8, 2012

This is Comfort Inn is a nice place to stay. All of the staff that i encountered during my stay were very friendly. The room was clean and well stocked. So if your in the Apex area this hotel is well worth staying at.

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Chesapeake, VA
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 9, 2012

This was a one night stay and everything was very good. It seemed as though everything was recently upgraded. The breakfast was above what you would expect but the seating area was limited. Be warned that if you are coming off US 1 onto Lufkin Rd, Garmin will tell you to turn right on to Williams St. The hotel has... More

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Additional Information about Comfort Inn Apex

Also Known As:
Comfort Inn Apex Hotel Apex
Comfort Inn Apex Hotel
Apex Comfort Inn
Address: 1411 East Williams Street, Apex, NC 27502
Phone Number:
Location: United States > North Carolina > Apex
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 hotels in Apex
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Apex 2*
Reservation Options:
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