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Comfort Inn Apex

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1411 East Williams Street, Apex, NC 27502
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1 room 1 adult
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Comfort Inn Apex
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35 Reviews from our TripAdvisor Community

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Pinellas Park, United States
Level Contributor
4 reviews
4 of 5 stars Reviewed December 2, 2015 via mobile

I am not a huge fan of Comfort Inns but was required to stay at this location for work. The front desk clerk, Shon, went above and beyond to make me comfortable and happy. My company failed to book reservations for me. She promptly got me a room anyway. Her friendliness made me feel like family and her ability to... More 

Helpful?
Thank Walter M
2kidvacation, General Manager at Comfort Inn Apex, responded to this review

Thank you for your review. We will share your feedback with our staff and I am happy to hear that Shon made your stay enjoyable. Our brand, Comfort Inn, will be offering even more amenities in the very near future. I apologize for the smoke smell you encountered. Our hotel is 100% smoke free and when guests smoke in our... More 

Norfolk, Virginia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 30, 2015

As a budget traveler, I don't need much. This was the best value for what I wanted. Room was very nice, no disrepair or worn furniture, carpet, or fixtures noticed. The room and bath were clean, and the bed, sheets and towels were comfortable. Breakfast was adequate with juice, cereals, milk, some fresh fruit, coffee and waffles.

Helpful?
Thank ExploretoLearn
2kidvacation, General Manager at Comfort Inn Apex, responded to this review

Thank you for taking the time to share your feedback with our travelers.I am happy to hear your enjoyed your stay with us. We renovated our hotel just last year and we are still adding amenities to make our hotel even better. Nice to hear you got to enjoy our breakfast especially the fresh waffles. We will be adding more... More 

Great Falls, Virginia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 30, 2015

This is an older property and it showed. Our room was clean,but as soon as we entered,the scent of the air freshener was overwhelming. For one night it was fine. However, I'm not likely to stay again.

Helpful?
Thank joannek11709
Bangor, Maine
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed October 9, 2015

The check in clerk working swing shift was excellent. She handled a problem was great satisfaction. She lifted our one heavy bag up the flight of stairs for us as their is no elevator !! The hotel had just changed and upgraded the locks on the doors. Ours was not properly aligned so it took much effort to lock it.... More 

Helpful?
Thank TRUANE9296
2kidvacation, Manager at Comfort Inn Apex, responded to this review

Thank you for your valuable feedback. We have shared this information with our staff and making changes to provide a better experience for our guests. Hair conditioner is not on our housekeeping carts however we do have it available at the front desk along with toothbrush, toothpaste, deodorant, shower cap, shaver & shaving cream and comb. All these items are... More 

Apex, North Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 3, 2015

I had to stay in a hotel for 3 days for house repairs. Kristina was awesome arranging for early check-in since I had to vacate my home. Their customer service to insure my comfort was above standards. The morning breakfast was delicious, hot and a varied selection from fluffy eggs w/bacon to waffles, and more. The staff kept the food... More 

Helpful?
1 Thank Veronica7878
Findlay, Ohio
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 17, 2015

Manager insisted that the city of Apex did not allow even assistance dogs in public bldgs. A call to the city atty said there is no,has never been, any city ordinance pertaining to pets in public bldgs, in fact she seemed a little irate that this was inferred. We did not stay at this location and found the Regency in... More 

Helpful?
Thank JeffnSharon

Travelers are raving about these Apex hotels

Delta, Canada
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 12, 2015

The positives are that the staff are very friendly, the breakfast is good and the wifi is also very good. The negatives were: 1. We were surprised to see that the hotel did not have an elevator. So if you have heavy bags or have difficulty with stairs, you should look for a room on the ground floor. 2. On... More 

Helpful?
Thank Stephen C
Naples, Florida
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 14, 2015

I stayed only 1 night here while on business and have to stay it was better than I was expecting. The furniture is a bit nicer than you'd expect in a hotel like this. Looks like a somewhat recent renovation, and the owners must have went a bit beyond comfort standards. Although I hear Comfort Inn is trying to renovate/elevate... More 

Helpful?
Thank Barry R
oklahoma
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 18, 2015

Let me preface this review with the reason I was there: my nephew died and I just wanted to be alone and it was the first hotel I saw and I didn't check tripadvisor. Veronica (night shift) knew none of this, so her greeting, encouragement and explanation of the Choice Program led to my enrollment. I asked for late checkout... More 

Helpful?
1 Thank dellasjoy
2kidvacation, General Manager at Comfort Inn Apex, responded to this review

Dear Valued Guest, Thank you for taking the time to review us, and for your helpful notes about your stay. I'm very pleased that you liked the results of our renovations. I'm sorry there is currently no elevator, but we are planning to add one in the very near future. We do our best to fulfill all requests for first... More 

Sarasota, Florida
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed September 6, 2014

I have traveled all over the world, including Australia and New Zeeland, and have stayed at hotels in the middle of the outback and the rainforest. This is by far the worst hotel I ever stayed at period! This hotel, if you want to call it that, is not even worth the low rates they charge. The “hotel” advertises itself... More 

Helpful?
1 Thank Antaeus B
2kidvacation, General Manager at Comfort Inn Apex, responded to this review

Dear Valued Guest, On behalf of our entire staff, please allow me to apologize for failing to meet your expectations on your recent visit. We are using your comments to identify areas in which we can improve our accomodations and services. Sincerely, Anita Patel General Manager Comfort Inn, Apex (919)387-4600 More 

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