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Comfort Inn Apex

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1411 East Williams Street, Apex, NC 27502
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Comfort Inn Apex
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30 Reviews from our TripAdvisor Community

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    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Findlay, Ohio
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 17, 2015

Manager insisted that the city of Apex did not allow even assistance dogs in public bldgs. A call to the city atty said there is no,has never been, any city ordinance pertaining to pets in public bldgs, in fact she seemed a little irate that this was inferred. We did not stay at this location and found the Regency in... More 

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Delta, Canada
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 12, 2015

The positives are that the staff are very friendly, the breakfast is good and the wifi is also very good. The negatives were: 1. We were surprised to see that the hotel did not have an elevator. So if you have heavy bags or have difficulty with stairs, you should look for a room on the ground floor. 2. On... More 

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Naples, Florida
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 14, 2015

I stayed only 1 night here while on business and have to stay it was better than I was expecting. The furniture is a bit nicer than you'd expect in a hotel like this. Looks like a somewhat recent renovation, and the owners must have went a bit beyond comfort standards. Although I hear Comfort Inn is trying to renovate/elevate... More 

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oklahoma
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 18, 2015

Let me preface this review with the reason I was there: my nephew died and I just wanted to be alone and it was the first hotel I saw and I didn't check tripadvisor. Veronica (night shift) knew none of this, so her greeting, encouragement and explanation of the Choice Program led to my enrollment. I asked for late checkout... More 

Was this review helpful? Yes 1
2kidvacation, General Manager at Comfort Inn Apex, responded to this review

Dear Valued Guest, Thank you for taking the time to review us, and for your helpful notes about your stay. I'm very pleased that you liked the results of our renovations. I'm sorry there is currently no elevator, but we are planning to add one in the very near future. We do our best to fulfill all requests for first... More 

Sarasota, Florida
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed September 6, 2014

I have traveled all over the world, including Australia and New Zeeland, and have stayed at hotels in the middle of the outback and the rainforest. This is by far the worst hotel I ever stayed at period! This hotel, if you want to call it that, is not even worth the low rates they charge. The “hotel” advertises itself... More 

Was this review helpful? Yes 1
2kidvacation, General Manager at Comfort Inn Apex, responded to this review

Dear Valued Guest, On behalf of our entire staff, please allow me to apologize for failing to meet your expectations on your recent visit. We are using your comments to identify areas in which we can improve our accomodations and services. Sincerely, Anita Patel General Manager Comfort Inn, Apex (919)387-4600 More 

Alexandria, Virginia
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed September 5, 2014

We have family in Apex so we stay there often. We used to stay at the major Inn nearby but this trip we tried the Comfort Inn. We had a king suite which we booked in advance so we got an excellent price. It was labor day weekend so we were prepared to deal with the typical hotel issues. We... More 

Was this review helpful? Yes 1
2kidvacation, General Manager at Comfort Inn Apex, responded to this review

Dear Valued Guest, Thank you for your kind comments and high scores. We're glad you enjoyed your stay, and hope we'll see you again soon. Sincerely, Anita Patel General Manager Comfort Inn, Apex (919)387-4600 More 

Lancaster, Pennsylvania
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 24, 2014

Our king bed room was exceptionally clean, and the bedroom portion had been refurbished. The bathroom was about half finished, as the shower head fell off mid shower once, and the hook on the back of the door was coming out. The a/c unit could not handle removing the humidity from the air, and it was rather clammy. On our... More 

Was this review helpful? Yes 1
2kidvacation, General Manager at Comfort Inn Apex, responded to this review

Dear Marcia, Thank you for taking the time review your stay with us. We appreciate your encouraging comments, as well as your feedback on where we can improve. We're sorry you experienced some issues with rrom condition. We are close to end of our scheduled renovations, and are addressing the problems you encountered. We hope you will give us an... More 

Capitol Heights, Maryland
Level Contributor
3 reviews
3 of 5 stars Reviewed June 30, 2014

The check in clerk was very helpful. Her name is Shon. My only problem is that there was no elevator and the room upstairs was smoking and smelled of smoke. It was not mentioned on reservations. The front desk changed and up graded room at no additional charge.

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2kidvacation, General Manager at Comfort Inn Apex, responded to this review

Dear Clinton, Thank you for taking time to respond to our survey. Thank you also for your kind comments about your recent stay. I'd like to apologize for the problem you experienced regarding cigarette smoke. I'm happy to announce that all of our rooms are now non-smoking. We hope you'll give us a chance to exceed your expectations on a... More 

Saint Petersburg
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 22, 2014

We stayed at the Comfort Inn one night, the staff was very friendly, plus their chocolate cookies hit the spot after the drive. Very clean room,good breakfast buffet. Great location, watch for traffic at 8AM & 5PM.

Was this review helpful? Yes 1
2kidvacation, General Manager at Comfort Inn Apex, responded to this review

Dear Bernard, Thank you for your high scores and kind comments. We hope you'll have a chance to visit us again soon. Sincerely, Anita Patel General Manager Comfort Inn Apex More 

Atlantic Highlands, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 7, 2014

Traveled to Apex for a fishing trip with my girlfriend. Arrived at the comfort inn and was greeted by a friendly face at the desk. The gentlemen was helpful, the rooms were clean and we enjoyed out stay. We will use this hotel again if in the area. Only down side was no elevator but our young legs didn't mind... More 

Was this review helpful? Yes
2kidvacation, General Manager at Comfort Inn Apex, responded to this review

Thank you so much for your positive comments and scores. We take pride in offering the best customer service and room value we can. We hope you will visit us again. More 

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33 photos of this hotel

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